Reviews of Canadian Tire (Painter)

Compagnon Routier

(Translated) Website not up to date (Original) Site web pas à jour

Marly Davey

It's a great place to shop Cashiers are always friendly If your looking for something specific you will always find a worker to help you out. It sure will be nice when this COVD19 is over so you can roam the isles freely. They also have Curb Side Pick Up ☎️

Reverend Rob

UPDATE: my call to the Customer Contact Centre didn’t resolve the problem but I called the Bancroft Store GM who honoured the sale price and apologized for the inconvenience. I’m a happy guy. And I didn’t have to build the Log Splitter which is a huge win. Original Post: I had been waiting for a log splitter to go on sale. I’d been saving up, and getting gift cards from family for birthdays and Father’s Day, but also decided to get a CT credit card to make the purchase happen. So I went into the store last week and I approached the customer service clerk and explained I wanted a log splitter that was on sale and needed a credit application and she said she wasn’t sure if they were doing apps in store because of COVID. I didn’t like the “not sure” response but she said I could do it online myself which I thought was fine and was approved for $3000. So then I called the store to make sure the inventory that was showing online was accurate and explained I now had approved credit and casually asked how they’d get my credit card number while I waited for the card so I wouldn’t miss out with on the sale. The lady told I had to wait for the card and then asked me why I didn’t fill it out in store because then they could access my credit card number. I was quite annoyed now since the other staff member staff sent me away and I think it’s just because she really didn’t want to do the credit app or find out. Had I known they couldn’t pull up my account afterwards, I would have asked the lady to make sure apps couldn’t be done in store. So then I asked if they could put the a splitter aside for me and I was willing to put a down payment on it and the lady said that everything was first come, first serve. I was trying to spend $1399 and they didn’t even try to solve the problem that they created. Seriously, they didn’t want my $1399. I am expecting the card any day now but now the splitter I wanted is back up to $1799. I’m a loyal Canadian tire customer but this is experience has left me questioning whether I should start shopping somewhere else. I’ve got other complaints about catalogue items not even being in inventory but I think my post is long enough. I get that COVID has made things more challenging but I lost out on a sales item, and CT Bancroft lost out on $1399 simply because the staff member didn’t want to find out if I could do a credit app in store. That lady didn’t even try. I also drove 45 minutes to the store and 45 minutes back. A complete waste of time and this has happened twice recently.

A. Z. (HappyX3)

Oh the employees at the Bancroft location are crazy great! They are so excited weather you're paying you master card or buying batteries feels like I'm wanted there every time I walk in!

Daniel D. Roy

They carry everything.

Pierre Leduc

(Translated) I find what I load (Original) Je trouve ce que je charche

Glen Lewis

Pretty much always have what I go there for at a price I can afford. Also, I'm surprised at some of the reviews, since I've never had any real problems with any of the staff. The vast majority of the time the staff are a Hoot ! - My guess is that the staff's attitude is most likely a reflection of the customer's attitude ! . . .

John Stephenson

Groceries,dollar store and a pizza place. All good.

Marie-Eve Cimon

(Translated) The service is more efficient than the Trois-Rivières branch (Original) Le service est plus efficace que la succursale de Trois-Rivières

Jim Rogers

Because

Randy Charter

Crowded but ok.

Yukon Diesel

Yep Id have to agree with J Char 100% on this very sad such a shame its gone this way .... Maybe change the name to "LIBERAL TIRE" now would suit you guys alot better !!!!!

Dominic Nadeau

Great always a plaseant place to brouse !

Jonathan Monaghan (SilverRank)

(Translated) Offers a wide variety of products from small kitchen appliances to car tires. Please note that this firm store is scheduled to be moved in May 2018. The new Canadian Tire will be built between Maxi and Staples at Galeries du Cap. (Original) Offre une grande variété de produits des petits appareils de cuisine, jusqu'au pneu de voiture. Prendre note qu'il est prévu que ce magasin ferme soit déménagé en mai 2018. Le nouveau Canadian Tire sera construit entre le Maxi et le Bureau en gros aux Galeries du Cap.

Manon Carrier

(Translated) Very dedicated staff, sincerely I recommend this place. People of hearts! (Original) Personnels très dévoués, sincèrement je vous recommande cet endroit. Des gens de cœurs!

Vance Florent

I recently ordered a plow for my truck online to be delivered to Bancroft store. 2 weeks later I received an email that the plow was no longer available. The plow still showed available online so I called the online service. They looked into this and found the plow I ordered and paid for was shipped to Bancroft and was given to some one else even though my order number was on it. Now over a week later still waiting for the replacement to show up. Plow finally showed up after missing 2 more promised dates. The Manager was very apologetic and gave me a discount for the trouble, and had his team load the item in my truck. Happy to have the plow now not happy about the circus it took to get it.

Jennifer Wannamaker

Now that Canadian Tire closes it stores now I can't get on the website to shop for my daughter for Easter i can't look at bikes or nothing. How is someone supposed too see what they get. Very disappointing.

Nicole Wren

Disorganized and not very well stocked

Theresa D

Nice store, clean friendly staff

Ry Smith

The Canadian Tire in Bancroft has GREAT customer service.

Danny Palmer

They are trying hard to push self checkout

Barbara MacPherson

Big store with lots of selection.

Eric Fortier

(Translated) What's flatter than crashing while traveling? Back from Montreal to Quebec, the alternator of the car lets us go ... I'm in the shnoutte until the blow! The tug brings my car to the Canadian Tire of Trois-Rivières rue Barkoff. It's Saturday night 22:30 ... From Quebec, I contact the store to let me know that everything is fine and that the repair is going well. All that is missing is the belt, damaged in the incident. Although it was Sunday and the suppliers of closed rooms, they managed to do everything, even my oil change! A big thank you to Steve who went out of his way to find the parts and keep me informed. A situation that started badly, but ended well thanks to you. Thank you! (Original) Quoi de plus plate que de tomber en panne en voyageant? De retour de Montréal vers Québec, l'alternateur de la voiture nous lâche... Je suis dans la shnoutte jusqu'au coup! Le remorqueur amène ma voiture au Canadian Tire de Trois-Rivières rue Barkoff. On est samedi soir 22h30... De Québec, je contacte le magasin pour me faire dire que tout va bien et que la réparation va bon train. Il ne manque que la courroie, endommagé dans l’incident. Bien qu'on était dimanche et les fournisseurs de pièces fermés, ils ont réussi à tout faire, même mon changement d'huile! Un grand merci à Steve qui a fait des pieds et des mains pour trouver les pièces et me tenir au courant. Une situation qui a mal commencé, mais qui a bien fini, grâce à vous. Merci!

Tanya Shwedo

It's got everything your looking for. Prices are reasonable.

david knuckey

Well stocked

Francis Laliberte

(Translated) Beautiful new 2-3 year old store (Original) Beau magasin neuf de 2-3 ans

Michele Greening-King

Great sales for christmas staff is nice and friendly, cashier was amazingly helpful and friendly. Thank you kim for your help in the houaewares department and the lady she called to help is with Christmas tree

Jacques Cronier

(Translated) Always know you need it, even if it is not the quality you are looking for. (Original) Toujours sque tu a besoin, même si c pas la qualité tu recherche.

grant williams

Great selection with very friendly knowledgeable staff.

John Finlaw

Canada's Kmart. Yes, a full auto part shop, but so much more. This store has an excellent outdoor department with a really large fishing tackle section.

ChantaleG Gauvin 0141

(Translated) Lacks a lot. REALLY disgusting parking lot. Garbage cans not emptied for 2-3 days. It overflowed at the location of the baskets. (Original) Manque beaucoup de choses. Terrain de stationnement VRAIMENT dégueulasse. Poubelles pas vidés depuis 2-3 jours. Ça débordé à la emplacement des paniers.

Mathew Stone

Bancroft mall should have everything you need great service too

Anouk Michaud-Arseneault

(Translated) Beautiful store (Original) Beau magasin

George Flemming

Same as every other Canadian tire

Jé Mart

(Translated) You can find everything in a Canadian Tire, the staff are always smiling and the items are really cheap and the discounts are very advantageous compared to the competition! (Original) On trouve de tout dans un Canadian Tire, le personel est toujours souriant et les articles ne sont vraiment pas cher et les rabais sont très avantageux par rapport à la concurrence!

Bancroft auto spa Joe

Good mike and Ben are wicked help.in auto

Daniel lacerte

(Translated) website difficult to follow ... for the rest the service is good (Original) site internet difficile a suivre...pour le reste le service est bon

Blake Corkill

Good selection of everything, especially outdoors equipment

Dan Koehler

Came in for a few small cleaning items when the lockdown ended. Lines were moving well, and the door greeter was very friendly. I don't her name, but one of the employees that works on the floor is FANTASTIC. Always extremely friendly, positive, and more than willing to help. I've described things to her in the weirdest way and she knew exactly what I needed and helped me find it, along with providing ideas for the job itself. If I find out her name I'll update the review, as she deserves a raise. I believe she works in / around the hardware section.

ROCKSTAR 69 ROCKSTAR 69

Great store, fine staff.

Sylvie Plourde

(Translated) Lack of staff on the floor (Original) Manque de personnel sur le plancher

zoltan urban

At the fishing area, the service was baaad!!! The young man was useless!! - 1 ????

Dany Richard

(Translated) Nothing to say about the service ... there is none! You have to look for the tool clerk and when found she runs away! Fortunately, the promo on drill is interesting once you get advice! (Original) Rien à dire sur le service...il n y en a pas! Il faut chercher le commis outil et lorsque trouve elle se sauve! Heureusement la promo sur perceuse intéressante une fois qu on s auto conseille!

Max Barton

Interesting selection of guns

Millsy

Great staff. They just do not carry as much as most Canadian Tire stores.

Clint Murray

(Translated) Really blah the service. No clerk at the auto center at noon to come and pick up my car. Very disappointing to have to wait. (Original) Vraiment bof le service. Aucun commis au centre auto sur l'heure du midi pour venir rechercher mon auto. Très décevant de devoir attendre.

Josh Drew

Need a better washroom

P.K Therrien

(Translated) I went with a friend to exchange a propane bottle, we asked a cashier to call a comis ... it took 30 min before getting our propane and the guy didn't even get into the car. Ouch seriously. (Original) Je suis allé avec une amie échanger une bouteille de propane, on a demander a une caissière d'appeler un comis... sa a pris 30 min avant d'avoir notre propane et le gars la même pas embarquer dans la voiture. Ouch sérieux .

obbonthecobb

I'm always looking for a deal when I'm there

L Tucker

Staff are nice and helpful at this store.

Josh Hayes

It's a Canadian Tire

Patrick Lefebvre

(Translated) Well located and large area, you can find almost everything at a good price! (Original) Bien situé et grande surface, on trouve presque tout à bon prix!

Mary McConnell

Found what we wanted

Jodi Sharpe

Very organized and Clean. Customer service is unbelievable. You don't see this kind of service in the city. Boxing week sales were a plus.

Stu Blair

Someone helped me pick out a window wiper, but grabbed me a driver's side instead od passenger side. Exchanged it quickly, after I noticed (when I tried to put it on). Simple mistake, and I had a nice time helping an older man learn how to use the touchscreen to find wipers for his own car. Other times I have been, there have been plenty of people around to help me look for something.

dray benoit

Gotta love the tire

Timiam Plays

Its good but some of the employees are a little bit chessed 90% of the time

Will Tran

Friendly and helpful staff, except for one particular customer service manager. Returns must be fought for even when it's clearly within policy, and are given so begrudgingly it's as if the money is coming out of her own pocket. It's so silly, I shop at many Canadian tires, and I only experience that at this store.

Ed Gulbinas

Big store with good selection. Service is spotty. Checkout can be slow. Poor returns policy with very slow service.

Marc LANNEVILLE

(Translated) Nice place to find what we need (Original) Belle endroit pour trouver ce qu on a besoin

Fabian Dorion

It had a sale

Lee-Ann Parks

(Translated) There ruxe (Original) There ruxe

Luis Pontes

Courteous and quick customer service at the curbside pickup. I love shopping here.

Oce Dep

(Translated) During the mechanical inspection of my car they gave me an estimate of $ 2,600 with plenty of things to do and I refused ... asked for another opinion in another garage and the other garage m said that the only thing in the Canadian Tire estimate that was true was a steering boot at $ 200 p / m ... CAUTION BE VIGILANT WITH MECHANICAL SERVICE ... (Original) Lors de l'inspection mécanique de ma voiture, ils m'ont sorti un estimé de 2600 $ avec plein de choses à.faire et j'ai refusé... demandé un.autre avis dans un autre garage et l'autre garage m'a dit que la seule chose de l'estimé de Canadian Tire qui était vrai c'etait un soufflet de direction à 200 $ pièce et main d'oeuvre... ATTENTION SOYEZ VIGILANT AVEC LE SERVICE MECANIQUE...

Lapierre Isabelle

(Translated) The clerk Véronique helped me find what I was looking for and made the call to Cape Town so that I could have the pet item I wanted. (Original) La commis Véronique m'a aidée a trouver ce que je cherchais et a passé l'appel au Cap pour que je puisse avoir l'article pour animaux que je désirais .

MarsAlpha Api (MARS Alpha)

Better than most.

Patricia Carrol

good

Andrew Miller

Good service and good quality

Samuel Simard

Hard to find what you need, screens don't work and are slow as hell. Exit door takes forever to open, most likely broken.

richard longpre

(Translated) Very large and a lot of choice, good service. (Original) Très grand et beaucoup de choix,bbon service.

galaxie

(Translated) Very good service (Original) Très bon service

Anthony Grant

Its Canadian Tire. Great customer service at this small town store.

Alain Bouchard

(Translated) Perfect when the product you are looking for is on special. (Original) Parfait lorsque le produit rechercher est en spécial.

Ginette Fluet

(Translated) The wait is super very long imagined when its gonna be cold (Original) L attente es super tros long imaginé quand sa vas être froid

Shawna Lochrie

This place is a hit or miss on the customer service ! Yesterday I had a great one ???? I feel like management should work on the customer service ( staff being more friendly)!

Jack FierceTree

Everybody, is ALWAYS SteALiNg...

Jean-Pierre Martel

(Translated) A Canadian Tire new large area l. (Original) Un Canadien Tire grande surface neuf l.

Danny Mohajer

So many tires!

Aaron Hogan

Usually has what I need

Chas Ellis

Typical

James Lyon

Disappointed in the customer service department. Hard to find someone to help....

Adam Potts

Great selection in the hunting and fishing section always walk out with something new

Wanda Sararas

Friendly staff very helpful.

Keith Wilson

Nice Canadian Tire. Got some good advice from the guy at the parts counter for some boat problems. Prices were great and checkout was fast. Lots of great toys for he cottage for sale in here too!

Chantelle Mallette

Good

Sharon Moore

They have what you need.

Pascal Germain

(Translated) The people who serve us are always very nice, the tablets are well stocked and we answer our questions. Always a great experience and moreover, the new store is great. (Original) Les gens qui nous servent sont toujours très gentils, les tablettes sont bien stockées et on réponds à nos questions. Toujours une belle expérience et de plus, le nouveau magasin est génial.

rob Knapton

love that store, new owners know how to stock it !!

Steve Turner

They have tires

Marcy Seftel

Helpful staff

Brant Mcnamee

For a small town they have a good selection!!!

Ann Marie Perreault

(Translated) Be careful what the employees tell you there. Sometimes they are mistaken in their information. In addition, the customer service is POURRI. A star is even too much. (Original) Attention a ce que vous disent les employés a cet endroit. Parfois ils se trompent dans leur informations. De plus, le service a la clientèle est POURRI. Une étoile c'est même trop.

Scott McCarthy

Great service.

Andre Milette

(Translated) A lot of choices (Original) Beaucoup de choix

D W Hissem

They tried putting item back that was returned missing pieces at full price... This store is always sneaky

Sébastien Rodriguez

The best

Eric Cyr

Bin Bin correct

william abbott

Gave us the wrong parts

Edward Dale Martin

Clean and organized helpful staff

Marjolaine Gauthier

(Translated) I must not take a mask because I have an asthma disease so I have a face shield but mister right strength mask and not accepted face shield I do not go for Canadian end never more dsl sorry (Original) je ne dois pas prendre masque en raison j'ai une maladie asthme alors j'ai une face shield mais monsieur force droit masque et pas accepté face shield Je ne aller pas pour Canadian fin jamais plus dsl désolée

Chris Houston

Great staff, great store, but the curb-side pick up self-check-in system is flawed. It doesn’t give any user feedback, 3 times out of 3 I see confused customers and chaos.

Stu Pegg

Nice store.

Larry Willman

Before writing this I read the reviews and found some of the complaints about customer service disheartening. However, my experience with an employee, Jessica in Hardware was amazing. She was pleasant and was determined to make my experience a great one. The icing on the cake was when she noticed a cut on my hand and offered me a bandage. I thank you. I'm 70 years old and Jessica was a breath of fresh air in an era where customer service is getting more like the experiences of some of the lesser ratings this store is experiencing. I hope management recognizes people like Jessica and her great work ethic. Larry

Alexandre Vaillancourt

(Translated) Personal qualities, advice and services, courtesies and courtesies are words that come naturally to me when I describe Canadian Tire Cap-de-la-Madeleine. I highly recommend. (Original) Personnels de qualités, conseils et services, politesses et courtoisies sont des mots qui me viennent naturellement lorsque que j'ai à décrire Canadian Tire du Cap-de-la-madeleine . Je recommande vivement.

aaron smith

I'm normally a very patient and understanding individual when it comes to retail purchases, returns etc, but the service at this location is just atrocious. If you are just looking to walk in, buy a product and then leave i suppose its fine. But if you aren't use to the layout, have a question or just want to be treated like more than a dollar sign, then head elsewhere. After my latest experience, that's what I plan on doing. I worked in retail for a number of years and I can understand what its like to be on the receiving end of customer's frustration (even when something isn't your fault). But every time I visit this location they are obscenely rude, don't converse with you unless its to tell you how much change/total is owed, and they are so unhelpful its almost unfathomable. I attribute all this to poor management, because I have never experienced such poor customer service in any other Canadian Tire location. Its frustrating because I have been a patron of this company for the last 15 years and I always speak so highly of its products and services. Unfortunately, I feel as though I should warn my friends, family and any other individuals visiting this location.

Emy

Ok

Rej M

(Translated) Service is good, the NOMA brand is a disaster. (Original) Service est bon, la marque NOMA est un désastre.

Michael Saville

Mom say's....I'm not supposed to say anything if I don't have anything nice to say...bye.

Dug Wilks

alway what U may need good cost

Irving Selván

Excellent

Marc Charest

(Translated) 5 stars, impeccable service. (Original) 5 étoiles, service impeccable.

Ricardo Reyes

Good service

DAVID DANSEREAU (Imitateur)

(Translated) Apart from the famous Canadian prices, it is expensive for many products, the new store, I like separations and at least it's better than the old place. (Original) À part les fameux prix du Canadian tire cher sur bien des produits, le nouveau magasin,j'aime bien les séparations et aumoins c mieux fait que l'ancienne place.

Brad Manning

Huge fishing and outdoor selection friendly knowledgeable staff

Adam Lima

I used to hold out on buying items in the city and try to support the stores in Bancroft but after the holidays, I will no longer do that for Canadian Tire. They refused to honour the 5$ off energy coupon issued by the Government! Then they didn't believe that the light bulbs were included on the rebate so they called the Ottawa store where I had purchased the same bulbs with the coupon. After they had me wait at customer service for 15 minutes so they could call the store in Ottawa, the associate on the phone told them that they honoured the coupon. They still refused to honour the coupon!! I asked for the store manager and she had already spoken to the associate and refused to even listen to me! I wasn't looking to trick anyone or take advantage of anyone and it was confirmed by the Ottawa store. Terrible experience and terrible business move on their part. I wont drive out of my way to go there anymore and ill do my shopping at Home Hardware or back in the city. Truly disappointed.

Jaime Donnelly

Friendly and easy to deal with staff. Took good care of us during our visit. Our car broke down and they were able to fit it in to see what might be wrong with it. Thank you!

Nicole Brenne

Our car broke down about 20 minutes outside Bancroft on Saturday and we were towed to Canadian Tire after the auto service had closed. The service manager, Fred Potts told us we could leave our information and they would work on our car first thing on Monday. True to his word, when Monday morning came around Fred ensured that or car was looked at as soon as they opened and kept us updated. But, what was really phenomenal was how Fred responded when we learned our car was beyond fixing. He helped us try to sell our car – since we didn’t know the area – called car rental places for us, called a taxi for us to take us to where we were renting our car from, and arranged for a local scrap yard to buy our car and take it off our hands. He also offered to drive us - during his break – to the car rental place, if the taxi was too expensive. My husband and I are fairly young and had never been in a situation like this before; having the support of Fred Potts and the Canadian Tire staff was a huge comfort to both of us.

Ann Nid

(Translated) Improved speed at checkouts with the addition of automated checkouts. Thank you! (Original) Rapidité améliorée aux caisses avec l'ajout de caisses automatisées. Merci!

Martin Mcfarland

Curb side pickup is a joke. They expect someone to wait 4 to 5 hrs to get a simple item off of the shelf. What are these employees doing inside the store if they can't simply walk over grab an item and bring it outside? I used to enjoy shopping at this store but now its a joke. Amazon is making billions while small businesses are dying off.

Yann what-trelokomia

(Translated) more choice, and it's brand new. But Customer Service isn't all the best. Authentication (This writes on the paper that the person filling out the paper. You have to verify the identity, FAX, and DESTROY the EMIDIATEMNT paper. The lady took my paper and put it next to the other cash register with my re-bleeding card and allowed to be seen by all, not to fax it. When I got home the next day I applied the CT bank and told me that they had not received anything, and that it was supposed to immediately fax the paper and destroy it. I call the TC for tomorrow if she faxed the paper, and why she did not do as written on the paper, she replied that they keep the paper in a file and not destroy it, and that the only way to know if the paper is returned when I receive the card. That is the only way. So I called CT again but could speak to the manager and there the paper was sent and I received the confirmation they received. So be careful when you do the authentication, she didn't even send it and the others are telling you an irrelevant story. I apply Bank CT and Mont says they have no right to do as they please. This is written like that, that is what they are supposed to do. And even the bank asked me if it could give me a copy to confirm on the phone with the agent, which it did not do. A great experience thank you. (Original) plus de choix,et cé tout neuf. Mais Service a la clientele pas tout les mailleurs. Authentification(cé ecrit sur le papier que la person quil rempli le papier. Il faut verifier lidentiter, LE FAXER,et DETRUIRE le papier EMIDIATEMNT. La madame a pris mon papier et a mis ca a coter de lautre caisse avec mes remsaignement de carte et permis a la vue de tous, la pas faxer. Au retour chez moi, le lendemain jai appler la banque CT et mon dit quils ont rien recu, et quelle ete suposer faxer emidiatement le papier et detruire. Je rappel le CT pour demainder si elle a faxer le papier, et pourquoi elle na pas fait comme ecrit sur le papier, elle ma repondu que eux ils garde le papier dans un dossier et non le detruire, et que la seul maniere de savoir si le papier cé rendu cé quand je recoit la carte. Que cé la seule facon. Alors jai rappler encore CT mais poud parler au gerent et la le papier a ete envoyer et jai recu la comfirmation quil ont recu. Alors fait attention quand vous fait les authentification, elle lavais meme pas envoyer et les autre te dis une histoir qui na pas dalure. Jai appler la Bank CT et mont dit que ils ont pas droite de faire comme il leur tente. Cé ecrit comme ca cé ca quils sont suposer faire. Et meme que la banque ma demander si elle ma donner une copy pour comfirmer au telephone avec lagent,ce que elle a pas fait. Une belle experience merci.

Colin Anderson

Huge outdoor section with a great selection.

Adam Eastman

Aisles are narrow and a bit crowded. But otherwise a typical Canadian tire.

Henry VIII

This is where camo was born.

Dana Duran

It would be nice if the staff would take their air pods out of their ears while WORKING. He actually had to REMOVE the ear bud to even hear me when I had to repeat my question.... All the times I've worked retail I've NEVER been allowed headphones on the sales floor. Ridiculous.

Isabelle Gagnon

(Translated) Lack of choice for caps..staff too young to do all the tasks required. .long to be served and long wait during the service because lack of experience. Very messy also throughout the store. (Original) Manque de choix pour les casquettes..personnel trop jeune pour faire toutes les tâches exigées. .long se faire servir et longue attente lors du service car manque d expérience. Très le bordel aussi dans tout le magasin.

Jessica Andrews

Purchased a kayak at this location and found every member of the staff to be very courteous and friendly.

Eric Lanning

Closest Canadian Tire outside of Huntsville if you are on the South East Side (East Gate) of Algonquin Park. It is not a "mega" store, but it has everything you need. If you live in the area you can order items to the store for easy pickup. Staff are polite, usually helpful and expected knowledge base for a Canadian Tire Store.

Luc Desaulniers

(Translated) The store for everything. ???? (Original) Le magasin pour tout. ????

old machines

Good shopping experience and friendly staff and covid protocols being very well followed.

François Bourgault

(Translated) Massive choice, impeccable and courteous service (Original) Du choix en masse, un service impeccable et avec courtoise

Joseph Bourdages

(Translated) Very good clean and good services remembering there are some good special (Original) Très bien propre et bon services souvant ya des bon spéciaux

Brian Tredenick

Shopping

Elena Paternina

(Translated) You find everything for your projects at home, tools and a lot of decoration. Good prices and very good service! (Original) Encuentras todo para tus proyectos en el hogar, herramientas y mucha decoración. Buenos precios y muy buena atención!

Aerialmotion Canada

Have a cottage up this way and they always have what I need unlike the inventory issues in the city.

AJ Williams

Took the wife's car in to have tires installed & changed around, they stripped one of the wheel studs& never even mentioned it. But made a note on the service order that one of the wiper blades had a crack in the rubber. I discovered the stripped stud& returned to tell them, they blamed me for doing it.

The Peckford Fam

Super helpful staff, I can always find what I need and if I can’t then they order things in, love this store!!

Michel Lauzon

(Translated) Well he is quite new so that's why he's pretty (Original) Bien il est tout à fait à neuf c'est pour ça qu'il est jolie

bruce ashford

Hate those self serve tellers

Nick Sturk

Good little Canadian tire. Everything you need. Problem is on Saturday Tom Hunt and his dog are there.

Yves Sasseville

(Translated) I will buy a lot of tools from Canada tire (Original) je vais acheter beaucoup d'outils chez Canada tire

tim wilkinson

It's got what you need

Barry Stringer

Your regular Canadian Tire.

Jeff Kaufman

Great people they didn't have what I needed, but they showed me were I could get what I needed with their competition. Very thankful.

Janet Surinskis

Customer service was not very nice.

Jamie Young (Younger)

Well stocked and clean with vrerh helpful staff

Nora Metallaoui

(Translated) We find everything (Original) On trouve de tout

John B

This covid situation has made staff and customers forget to be civil to one another. Also blocking the ends of isles in order to create a ridiculous one way system presents a serious situation if there ever was an emergency. Not a pleasant visit at this Canadian Tire store

Eric Chouinard

Will be moving to Barkoff st soon

Serge SICARD DE CARUFEL

(Translated) Great shopping ???? (Original) Super achats ????

Attar Foundation

worst canadian tire ever

wayne-patrick trudel

(Translated) I really like! (Original) J'aime beaucoup!

Carolyn Bean

A bit chaotic in store, but the staff is handling it really well and are very helpful. And pick up of pre-ordered items is a breeze.

nathaliekevin dearden

(Translated) Yres satisfied (Original) Yres satisfaite

Fuffer Nutter

This is the worst Canadian Tire. Employees very public about hating working there. Never found a pleasant employee. And the worst, most unfriendly ones work at the Customer "Service" desk. Have to go there as it's the only one in miles.

Yves Gelinas

(Translated) Have all can find in this store (Original) Ont peux tous trouver dans ce magasin

simon lacourse

(Translated) Great service (Original) Super service

Josée Savard

(Translated) The staff are nice and it's near my home. (Original) Le personnel est gentil et c'est près de chez moi.

Sebass lo-gear

good

G & C Hottot

Though I sincerely acknowledge these are unprecedented times and staff are exhausted and stressed, so too are customers who are doing their very best in this new world. Going into a store is now foreign and intimidating to say the least, completely outside our norm. Though the store layout and practices may be old hat to staff, this is not true for those of us who’ve been home for 2 months or more (for your safety and of course our own). 100% of the customers I encountered maintained complete distancing, where helpful in guiding each other through the store (especially areas that seemed to put us in a perpetual loop ... had some good chuckles) and kind. I wish I could say that for ALL the STAFF where so rude and made the experience all the more uncomfortable and exceedingly even more intimidating. Did I make mistakes in my nervousness? Most likely, but I was navigating while being fast to allow others constant flow in the store. Came home with 50% of what I needed. We’re in this together people ... each with our own stories and stresses ... rudeness and intimidation is not the answer, ever. I’m going to put this away and tell myself it was a coincidence that each staff member was simply having a bad day. The cashier was the icing on the cake, gave no verbal direction of how/where to proceed and succeeded making me feel supremely unwelcome. Come on people, we’re better than this.

abtin meysami

The stuffs helped me a lot

Michel St-Pierre

(Translated) The employees are not trained on certain things but on the whole it is okay. (Original) Les employés ne sont pas formés sur certaines chose mais dans l'ensemble sa va

Dannye Tremblay

(Translated) I often find what I'm looking for different items (Original) Je trouve souvent ce que je cherche différents articles

Stephen Douglas

Good service

madame mesieux

(Translated) Lots of goods, very clean and very well arranged (Original) Beaucoup de marchandises, très propre et très bien disposees

Pierre Massicotte

(Translated) A must, always a lot of choice! (Original) Un incontournable , toujours beaucoup de choix !

Sandy Mills

They had the item I had been looking for and couldn't find in the city. I am happy I checked there.

Clayton Rhodes

Very friendly staff.

Stephen Kalyta

John in Auto service was great

Al Mac

Very nice store...great new and improved sporting section

Todd Byers

Large store and lots of staff

Rolando Tecson

This is a decent Canadian Tire with an excellent selection of outdoor and garden equipment and a wide selection of fishing and game equipment. Its a true Canadian Tire, not your run of the mill downtown store. Its a bit hard to navigate since its so packed with stuff. But you'll definitely find more than you would downtown here. The selection is much better and the prices are about the same.

ted potts

GREAT SERVICE DEPARTMENT

Julie Coghill

The staff are just amazing. Couldnt of picked better people to show off a canadian store ♡

Math N

(Translated) Caring staff The best organized TC of T-R (Original) Personnel attentionné Le CT le mieux organisé de T-R

industrie153 Plans et Devis

good

James Eagen

I was unable to find someone to help me. Just like every other Canadian Tire store I have been. Always disappointed with your lack of customer support. Not sure why I wasted my time again. I called, they took my info, and still no one called me back. Go figure!

Monster Quest

(Translated) Friendly staff (Original) Personnels conviviales

Kathy Wright

Friendly service, clean store hand sanitizer readily available

Pierre Labonne

(Translated) There are really good prices (Original) Il y a vraiment de bon prix

Andrew Ryeland

All Canadian Tires are superb.

Flower Planet

Lovely

Herbert Pelz

Large and well stocked for summer

Elaine Greaves - Holloway

Store floors marked for social distancing but customers ignoring signs and staff, other then cashier's, are not redirecting customers. Store is cluttered and difficult to move around. Otherwise as far as a Canadian Tire goes, it's a Canadian Tire and mostly what is expected.

charity morren

The employees there are amazing

Gab Juno

(Translated) Inventory often wrong otherwise good service (Original) Inventaire souvent faux sinon bon service

Dianne Fitzpatrick

Great Staff friendly and efficient service!

Lyne Deshaies

(Translated) Excellent service !!! (Original) Excellent service!!!

Pierre Bolduc

(Translated) Big area when you are looking for something in particular..and you have not much time to shop..tu searched for a long time Clerks in minimum number too busy to answer or else in found pad (Original) Grande surface quand tu cherche qq chose en particulier..et que tu n'as pas bcp de temps pr magasiner..tu cherches longtemps Les commis en nombre minimal trop occupes pr repondre ou bien in en trouve pad

Glynnis P

Good staff, very helpful.

Normand Abbott

(Translated) Nice department store lots of choice (Original) Beau grand magasin beaucoup de choix

Liam

Thank you for enforcing the mask mandate against these silly Karen’s. Absolutely wonderful employees too I will definitely shop here again

Maxime Cossette

Brand New store! More stuff!

Pasi Posti

Great store. Just recently went in for some camping dishes that were in the flyer and the young lad went searching for it as it had just come off that days truck. Found it within minutes, where many would have said, it must be back there somewhere come back later. This store has always met our expectations!

Stéphane Fréchette

(Translated) Quick! (Original) Rapide!

Ari D

(Translated) Superb store, good variety of products and courteous employees, but prices are higher than their competitors on many items ... Shop before you buy! (Original) Superbe magasin, bonne variété de produits et employés courtois, mais les prix sont plus élèves que leurs concurrents sur plusieurs articles... Magasinez avant d'acheter!

TheJoySly

(Translated) Nice and wanted items in stock. (Original) Sympas et items voulut en stock.

Earl Liverseed

Ordered on line. Pickup at the store.

Dave Podres

It's a big store for a small town and has pretty much everything you would expect and more from Canadian Tire.

First Last

Wrong item given at curbside pickup. Was a cheaper item than what I paid for. Runner employee was really kind and helped me quickly.

Cheryl Gordon

Picked up an order purchased online

Jimmy Tremblay

(Translated) The only place to put rubbers on Sunday (Original) La seule place pour poser des rubbers le Dimanche

Bill Vanderlans

This particular Canadian tire is overcrowded with merchandise and just seems too tightly packed. Staff are super friendly. Depending on the reason for your visit you may be disappointed. I found their tool section small but their hunting section is large.

Amy R

This was my first time into the Canadian Tire in Bancroft and definitely won't be my last. I got everything I needed and more. Bluetooth speaker to windshield wash fluid, oil and filter to cat food and litter. And who can forget sugar! And there wasn't a single shelf that wasn't fully stocked. Lots of friendly staff available and lots of computers to search if need be. I even got the wiring harness for my CD player in my van and antenna wiring. Plus a double charging cord. Amazed and I'll be back. :)

Ian S

I recently broke down in a remote area north of Bancroft and was towed to the CT service centre after close on a Sunday night. I was stranded and had to stay the night. I spoke with Robert, a service rep, first thing in the morning and after explaining my situation he assured me that they'd try to get me back on the road ASAP. They did exactly that and I couldn't have been more appreciative. Many thanks to Robert and the mechanics working that Monday morning.

Jean Frechette

(Translated) Very good service from the supervisor Mr Denis Fournier (Original) Très bon service du superviseur Mr Denis Fournier

Ryan Lowe

Not impressed with customer service. Definitely more concerned with corporate policy than being useful or personable. They find excuses not to assist you.

Keith Williams

Very disappointed with the customer service at this CT..especially the manager! I’ll be using the home hardware going forward

Phyllis Visneskie

The very best Canadian Tire Around, and good service and staff.

Christopher Evans

good place to get basic gardening and home repair items

Reg Dryden

Had what I went for easy to find, service was great

Dean Brower

Nice store with friendly staff

Ron Ireland

If you don't like Canadian Tire, we'll never be friends. Go there, shop, enjoy.

Mary Jane Dobson Mayhew

The staff, even though they were running for the first major holiday in the country setting heat, were very helpful and accommodating. I appreciate things like this.

Hugo “hugog2773” Giles

Large selection and decent service

Etobicoke Resident

I love this Canadian Tire, the people that work here want to help in all your shopping needs. In Toronto or Etobicoke they dont want anything to do with you. Specially the one on Albion Mall..

Agastya

Sarah gave excellent service the car was finished earlier than they said it would be and the price quoted was fair and reasonable

Sylvain De lafontaine

(Translated) There is everything ! (Original) Il y a de tout !

Sandra LaRocque

Helpful

S Coon

The staff at this Canadian Tire care and are willing to help make your shopping experience better. Very friendly and happy to speak with. The girl at the customer service desk was exceptional! Thank you Canadian Tire.

Jesse Rogers

Staff are always helpful, just little frustrated with directing arrows due to covid, otherwise everyone is super friendly.

Cindy Geyer

Very good

sebastien pleau

(Translated) I like better the new bigger shop with a lot of choices better arranged the gone and courteous and competent service (Original) Jaime mieux le nouveau magasin plus grand avec beaucoup de choix mieux disposé les allé et service courtois et compétant

INNERSOULART Vasquez-Gonzalez

I'm sorry for talking badly about the customer service at the auto centre of Canadian Tire Bancroft . It was Saturday August 5th 2017 around 9:30 . My husband wanted our car brakes to be fixed. We were in an art Show.. The guy in charge made both, a young guy and my husband to wait around fifteen minutes talking with another guy about the cars in a magazine. Then called the young guy in front of him. The "friend" came back again, talked for ten more minutes while my husband was waiting to ask a question. When finally his turn came He asked if the brakes could be fixed. He answered in bad mood that they won't do that because they would closed at 12:00 noon. Imagine My husband almost lost his temper. The guy saw him in the line from the beginning and made him waiting for around 25 five minutes talking nonsense with his friend. We are from Scarborough.

dr. egg

Guy at the service dest for parts and service was grumpy.

Romain Racing

⭐⭐

S CAI

Nice spacious clean store with everything you need for cottage Country. Lots of sale items. Helpful customer service and friendly cashier.

Will4bes

Easy layout found what I needed quickly and was back on the road.

Dominic Meilleur

(Translated) Good service in the garage despite the lack of staff, nice store. (Original) Bon service au garage malgres le manque de personnel, beau magasin.

Rita Chauvette

(Translated) Clean and good service. (Original) Propre et bon service.

Tim Ward

It's your standard Canadian Tire store...Staff very helpful and friendly.

Spezza 44

(Translated) Very large, wide choice, clerks at all corners! (Original) Très grand, vaste choix, des commis a tous les coins!

jess Williams

Thank you for squeezing my car in to get my tires done! My tires were in really bad shape, and they were fully booked, but they were able to get me in Soni could drive safely home (back to Ottawa) ! My car was done in the time the said and feels like a brand new vehicle. Price on the tires was good, and they tookt he old ones away (with a small fee) so I don't have to worry about them myself.

Tj Rowe

It's great in there. Sometimes the floor arrows are confusing, but only if you don't pay attention to where you are going. The app tells you what shelf and how many are left in whatever store your looking in, which makes navigating the store a lot easier. There is plenty of parking, and wheelchair accessible entrance. Friendly staff.

manon bernard

(Translated) Clerks are nice. The store is clean. The paths are well filled and it is well indicated. (Original) Les commis sont sympathiques. Le magasin est propre. Les allées sont bien remplies et c'est bien indiqué.

Vanessa Fitzgerald

This place is great good people if u need help there is workers rite there to help messa

Corissa George

Great selection & perfect cottage country hours. Lots of parking & close to many other main staple stores. Always love to check out CT! Pricing is on point & sales are always ongoing.

Jon Aikens

Smaller store, friendly staff.

Svetlana Garber

Regular Canadian Tire - same as every where in Ontario

Retirement Living

Great store

Jayne Forbes

Great store. We found everything we needed. Spent over$200. Love the big chair out front! Cashier was friendly.

Jason Mc

Love this store!

Stéphane Poudrier

(Translated) Noticeably better since the move, the store is much bigger and functional! (Original) Pas mal mieux depuis le déménagement, le magasin est beaucoup plus grand et fonctionnel!

Tarun Patel

A couple of weeks ago while driving through the area, my tire got a pin hole leak. Thankfully Canadian Tire was open and I spoke to Fred in the Auto Department who was able to arrange to take me right away. They fixed things up in no time and had me on my way. Thanks to Fred and the team for your friendly support!

Yvon Trudel

The people should stay at home get pay from the prime minister. There no good there .

Jim Adams

Nice store. Staff are helpful but swamped with summer time business levels

jessy deshaies

(Translated) Always poor service at this branch !! If you need help with a tool or the like, it's very difficult to find an employee who can help you. I do not recommend. (Original) Toujours un service médiocre à cette succursale!! Si tu as besoin d'aide pour un outil ou autres, très compliqué de trouver un.e employé.e pouvant t'aider. Je ne recommande pas.

Félix Dupont

(Translated) I bought a Sodastream machine last year from your store, I am very satisfied. Since that time, I have been exchanging my Co2 bottles at your business. I ended up with a 2nd bottle of Co2 this summer. So I went to your store this morning to simply return it to take back my deposit. A deposit of about $ 15 on purchase and I was told this morning that the system now only refunds $ 1 and not what I paid initially. We get along here, I'm not $ 14 of happiness in life, but I do expect to gain respect as a consumer and not feel like I'm paying here for, I imagine, a form of abuse that there may have been on returns. I am therefore extremely disappointed with the situation, in principle of course. (Original) J'ai acheté une machine Sodastream l'année dernière à votre magasin, je suis très satisfait. Depuis ce temps, j'échange mes bouteilles de Co2 à votre commerce. Je me suis retrouvé avec une 2e bouteille de Co2 cet été. Je me suis donc présenté ce matin à votre magasin afin de simplement la rendre pour reprendre mon dépôt. Un dépôt d'une quinzaine de $ à l'achat et on m'indique ce matin que le système rembourse maintenant seulement 1$ et non ce que j'ai payé initialement. On s'entend ici, je ne suis pas à 14$ du bonheur dans la vie, mais je m'attends par contre à me faire respecter en tant que consommateur et à ne pas sentir que je paie ici pour, j'imagine, une forme d'abus qu'il y a pu avoir sur les retours. Je suis donc extrêmement déçu de la situation, sur le principe bien évidemment.

Len Dusome

Staff are excellent and will try to assist any way they can

Dario Lambert

(Translated) Clean, easy to find what you are looking for. (Original) Propre, facile à trouver se que l'on cherche.

Marc Bordeleau

(Translated) My store par excellence ..... (Original) Mon magasin par excellence.....

Barb Sockovie

Had to wait quite a while for my curbside pick up even though there was only one car ahead of me and I had received my email saying my order was ready.

Claude Guénette

(Translated) I find everything for cooking at a very good price. (Original) Je trouve tout pour la cuisine a très bon prix.

Rob Serksnas

Always friendly staff would like to see the store updated and renovated like Belleville in Peterborough

james ens

Went in for a truck battery. Good service in and out quickly

Randy Robbins

Great service today. Some businesses would just tell you what aisle to go down when looking for an item, but not Kim, she took me exactly to the item. She was very customer service friendly. It was like having my own personal shopper while visiting Canadian Tire today. We come every summer from Peterborough & always shop here. When I said Thank you to Kim for her help she said she treats all her customers the way she would like to receive service herself. They should make Kim, employee of the week. ???? Cheryl ????

M Djdd

A+

Dennis Leveque

Friendly staff but prices are high for the items that they have in stock.

Yvon Richard

(Translated) You are going to have beautiful tickets I want to have the word ticket (Original) Tu vas avoir des beaux tickets je veux avoir le mot ticket

Gaetan Delisle

(Translated) Good place for auto accessories (Original) Bonne endroit pour accessoires automobiles

Catherine Stokes

I always have the best customer service at my Bancroft Canadian tire. My husband and I were looking for certain length of battery cable and were approached by a sales associate. He offered help and found us what we needed. Awesomeness! Updated April 16th 2020 : We called today to place an order over the phine due to COVID. Our sales agent Karen S. was the most patient and friendly lady and was such a pleasure to deal with. Thank you so much for all your help today, you are an amzing sales associate.

Andrew Martland

Great selection of outdoor and sports stuff.

Felix-antoine Gauthier

(Translated) The store is ok but the return service was very slow we served a customer who arrived after me before me and finally made me wait even longer (Original) Le magasin est ok mais le service du retour a été très lent on a servi un client arrivé après moi avant moi meme pour finalement me faire attendre encore plus longtemps

Sylvain Champagne

(Translated) I bought a car battery and some acid from their battery leaked onto my coat in the store before I paid. It scrapped my coat. They changed the battery but my coat nothing. The manager was very condescending and rude (Original) J'ai acheté une batterie d'auto et de l'acide de leur batterie a coulé sur mon manteau dans le magasin avant que je paie. Ça scrappé mon manteau. Il ont changé la batterie mais mon manteau rien. Le gérant fut très condescendant et impolie

Mario Matteau

Cool

Vintage Muscle

Everyone at that store was so helpful and cheerful! Was great!

Gina Pierce

Very nice people service good

Jonathan Lefebvre

(Translated) Young people lack motivation ... (Original) Les jeunes manques de motivation un peu....

Doug Johnston

Shop here often when visiting friends. Anything you need they can order in. They are very helpful staff.

Larrie Stokes

Love this store more than other CT's

Peter Novak

Good place to shop

Josee Vincelette

Great prices, lots of choices on everything!

Céline Milot

(Translated) Very well (Original) Très bien

Andrew Nawrot

Very difficult to recommend this store. Staff are unwilling to help you with questions. Had a very unpleasant experience with a cashier. Extremely rude and unprofessional. Shop anywhere but here.

jimmy moraga

(Translated) Uncompromising service, I went for a flat tire and they served me straight away upon my arrival. They even made my tire change on the side of the garage since all the doors were occupied I don't know if it's because it's a young team but they are really dedicated In short, local garage service while it is a national banner. (Original) Service intraitable, je suis allé pour un pneu crevé et ils m'ont servi tout de suite dès mon arrivée. Ils ont même effectué mon changement de pneu sur le côté du garage puisque toutes les portes étaient occupés Je ne sais pas si c'est parce que c'est une équipe jeune mais ils sont vraiment dévoués Bref, service de garage de proximité alors que c'est une bannière nationale.

L K

Impressed with the outdoors section here i never mind making the hour commute to check things out and i always find what i need !

Nancy Taylor

5:25 pm shopping!

Marilyn Dusome

If you cant find it there us always a very helpful employee that will go the whole 9 yards to help

Occupation Sucks

Typical Canadian tire but son the staff who work customer service are a bit hostile at times.

Marc Lepine

Always great assistance and prices

N Larocque

Friendly and helpful

Dwayne Phillips

One stop shop

Cosette Femenia

Cashier was the nicest lady. Long cash out line that moved very quickly

maximumdestruction10

(Translated) Always fun to go to this place wow (Original) Toujours le fun daller à cette endroit wow

Shalin Nichol

No line ups, in and out with everything I needed in under 5 minutes! Clean store friendly staff.

Dan D

Having the circumstances of driving an old and worn-out car has its challenges. The service, care, concern and adaptability of the Automotive group constantly gave me the most excellent service, customer care, understanding and flexibility in keeping cost down one could imagine. I trust them totally and need never find any other place to meet my automotive needs. I am treated like a friend and family. Sitting in the waiting room and listening to the abuse of anxious and fearful customers troubles my mind. Hats off to the service reps who calmly deliver daily excellence behind the desk and in the shop! .

Diana Robinson

Nice store, staff friendly and helpful

Alain Roy

(Translated) Excellent service and very fast (Original) Excellent service et très rapide

Maurice Cormier

(Translated) my favorite store youpi (Original) mon magasin préféré youpi

Richard Dombroskie

Good store

Camille Hurtubise-Desjardins

(Translated) David and his colleagues at the garage tonight offered me exceptional service. When I ran out of a starter on my way to Quebec, they repaired my emergency car. Sincerely, a huge thank you to you. Professional, friendly and very efficient service! (Original) David et ses collègues au garage ce soir m’ont offert un service exceptionnel. En panne de démarreur sur ma route vers Québec, ils ont réparé ma voiture d’urgence. Sincèrement, un immense merci à vous. Service professionnel, sympathique et très efficace!

Matt Urban

Just don't use their automotive dept and you'll be fine ;)

Rand MacIntosh

friendly but a concern returned a sleeping bag that cold spots when transaction was completed and cashier made a bunch of circles on my original receipt I asked for a receipt showing the return... you don't get one ... nothing even a photo copy? no never had this happen before you always get confirmation of the transaction

maureen adam

June 24, 2018 we had a flat in Killaloe and were told we could drive for five hours on the donut, I disagreed. When we got to Bancroft the service area was closed but my sister found someone to help us. Kevin was absolutely wonderful, my sister bought a new tire and he put it on for us so that we could continue to Peterborough and Stratford. Thank you Canadian Tire Bancroft and especially Kevin!

Carl Anderson

Handy store for everything from repairs to new items

B M

I found everything I needed and the store wasn't busy or clutter the staff was very nice

Jo Marks

Rudest Canadian Tire staff ever!! Will never walk into that place again! Disgusting and disappointing.

Andrew Galbraith

I was at the end of an isle with a cart. There was an employee with a cart blocking my way. I waited patiently until she asked if she could help. I told her nicely that id like to go down the next isle. If looks could kill ida been lying on the floor! My only alternative would have been to turn the cart around and wheel it back down that isle and around. She had to move her cart 4 feet! Im 61 years old and spent $415 in this store! In the future ill go to minden which is the same distance.

Kelli Martel

Good always find what i need or get good help when i need it

Ka-el Bourassa

(Translated) Very poor service not even give the right parts for tanks (Original) Très mauvais service donne même pas les bonnes pièce pour les chars

Sharon Greer

Friendly staff. Had what I was looking for. In and out in less then 10min

Amy Millar-O'Reilly

Went to Canadian Tire in Bancroft on the weekend to buy a generator. When I called about it, they told me that they didn't sell dual fuel generators and they were being discontinued and wouldn't be getting any in. To my surprise I seen that they had one in stock while online. I went to purchase it. They gave me the run around saying that because of covid I would have to go to the shipping department and load it there. Just pay for it first they told me. I did. I went to get it and they loaded it on my truck. I had other purchases but they were just rushing me to pay for the generator before I could get anything. I went back to the store today which is 2 days later. I explained to the manager Norma-Jean that I didn't realize it wasn't an electric start generator, she told me that I should have asked more questions, (which I am not sure I would have gotten an honest answer) and that it was an expensive lesson. She had no customer service etiquette what so ever. She was rude and this isn't the first time. It will be the last time I make an expensive purchase there. I will shop in the city from now on.

Brian May

Typical ctc store in cottage country

Sarah Haas

Overwhelming with all the people, no one was following the arrows or giving me my 6 feet of space and there wasn't anyone enforcing it. I work in retail, I know how hard it is but the guidelines need to be followed.

KD N

by far the friendliest CT in the country

Bill Thomas

They almost always have everything I am looking for and most of the staff are very knowledgeable and small-town Friendly

Karina Królska

Bancroft Canadian Tire has a huge assortment of everything you'll need while living in a cottage Country. They are stocking shelves regularly. I also like holiday teamed shelves. Even though Bancroft is small, happened to me few times that one person from staff was rude, what's funny that was the same person all those times and I am local. Other than that still 5 stars. I've been to few other Canadian Tire stores and this one is the best so far.

Mike Lee

The lines and arrows for covid makes things complicated and confusing. Blocking off isles doesn't make any sense. It causes people to run into eachother, the opposite of what it's supposed to do. Super friendly staff that are knowledgeable make up for it but the floorplan needs to change. Take note to how no frills did things. It works.

Raziq Murji

Always a great place to pick up quick things to help whatever endeavor but my only complaint is that it's hard to receive help in English in this specific Canadian Tire

Darlene Pilatzke

Horrible they send out flyers and dont have the item in the store when you go.Dont send out flyers until ITEMS COME INTO THE STORE!!!

Alain Massicotte

(Translated) There are lots of household items and everything! (Original) On trouve beaucoup d'articles menagers et de tout!

Manon Latour

(Translated) Very good service (Original) Très bon service

Greg Langner

Very friendly staff, helped me load a patio dining set in my truck.

Christine Roy

(Translated) Services and products in profusition the place par excellence for holiday gifts monitor specials ... (Original) Services et produits en profusition l endroit par excellence pour les cadeaux des fêtes surveiller les spéciaux...

denis cote

(Translated) There was a lot of stock but no helpful clerk (Original) Il y avait beaucoup de stock mais pas de commis serviable

EHPPCP Parker

Very good and helpful.

Louis Renaud

(Translated) Excellent service. Friendly staff and work diligently. Well done! I'm impressed. Louis renaud (Original) Excellent service. Personnel affable et travaille avec diligence. Bravo! Je suis impressionné. Louis Renaud

Remi Pulwer

A bit expensive for its selections but it is well stocked

Joey Toupin

(Translated) I asked for a set aside for a freestanding outdoor cooler and when I arrived at the store I was offered the demo that was on the floor. They dismantled it, they brought the pieces back to the cooler and the wood in the cooler was full of cracks. A real farce. I had to ask to check if they had others so that they brought me a new one packed in a box. What a waste of time. (Original) J'ai demandé une mise de côté pour une glacière extérieur sur pied et en arrivant au magasin je me fais offrir le démo qui était sur le plancher. Ils l'ont démonté, ils ont rapatrié les pièces dans la glacière et le bois de la glacière était pleins de fissures. Une vraie farce. J'ai du demander de vérifier s'ils en avaient d'autres pour qu'ils m'en apporte une neuve emballée dans une boîte. Quelle perte de temps.

mathieu isabelle

(Translated) All your prices have exploded since the construction of your new building is costing or what. Mobil one 1 liter spend from 12 as $ 15. Carquest sells it for $ 12 per liter and $ 32 5 liter at regular price you $ 60 per 5 liter mobile one. Personally, I no longer buy anything at regular price from you. Most of your prices don't make sense. I take my oil from carquest now much much cheaper. (Original) Toute vos prix on exploser depuis la construction de votre nouvelle bâtisse ca coûter cher ou quoi. Mobil one 1 litre passer de 12 as 15$. Carquest le vend 12$ le litre et 32$ 5 litre prix regulier vous 60$ le 5 litre mobil one. Moi personnellement je n'achète plus rien a prix régulier chez vous. La plupart de vos prix ont pas sense. Je prend mon huile chez carquest maintenant beaucoup beaucoup moins cher.

Richard Bowers

My 2nd home

Scott Harrison

They are very helpfull

Judith Bamford

Pleasantly surprised. John in the service area very helpful and Mark the mechanic took time to show and explain the issue with my vehicle.

Jose Branchaud

(Translated) I liked it and I found everything as usual (Original) J ai bien aimé et j ai tout trouvé comme d habitude

Rick Dombroskie

Nice store

Raymond Desaulniers

(Translated) Very large store (Original) Très grand magasin

MrMcIntyre1220

Lots of products and very helpful staff. One of the biggest selections of guns and ammo out of all Canadian tire loacations.

Alexandre Boivin

(Translated) Fast for service (Original) Rapide pour le service

Rollande Dube

(Translated) I had very good service. I like your store (Original) J'AI eu un très Bon service . J'aime bien votre magasin

François Bergeron

(Translated) You will find everything you need for the garage, the sport and the house (Original) On y trouve tout ce qu'on a besoin pour le garage, le sport et la maison

Jean Gignac

(Translated) Super good service and good choice (Original) Super bon service et bon choix

Leah Hawken

Cashier was rude, staff didnt maintain physical distances and aisles poorly organized. Never go on the weekend!

Sonja Jones

Great help at lighting section

Zdzislaw Mozejko

Very good service and super friendly people .

Edward Dubrowski

Not good

Craig Kelley

Customer service at the self-checkout Lanes has a lot to be desired

Dorota Sitnik

Well stocked

Leo Jordan

No comments

J J (DarthJ)

Always extremely helpful here in the sporting goods department

Ginette Marchand

(Translated) Miscellaneous items and lots of specials (Original) Articles divers et beaucoup de spéciaux

Sanji Robin

(Translated) Beautiful building and good service???? (Original) Magnifique bâtisse et bon service????

Ashley Spain

Well stocked, friendly staff!

Brainwash Impossible

(Translated) As usual, still mixed, a propane tank announced at $ 31.99 in the flyer but the price to display is $ 44.99 half an hour later and the manager leaves me at the circular price, a beautiful band I'm wondering why it's still open! (Original) Comme d'habitude, toujours aussi mêlé, une bonbonne de propane annoncé à 31,99$ dans la circulaire mais le prix afficher est 44,99$ une demi-heure plus tard et le gérant me la laisse au prix circulaire, une belle bande de ploucs, je me demande pourquoi c'est encore ouvert!

Lori Prince

Great store with helpful staff!

Caroline savoie leblanc

(Translated) In an emergency, they managed to pick us up from the auto center and offered us more than extra service! Thanks again! (Original) En urgence, ils ont réussi à nous prendre au centre auto et nous ont offert un service plus qu’extra! Merci encore!

Mark M

nice staff

Bernadette Robinson

Extremely poor customer service and disregard for the current pandemic precautions they should be taking...reported to their corporate office

christine trottier

Always find what I am looking for

Alain Montplaisir

(Translated) Too long to wait to checkout (Original) Trop long attendre pour passer à la caisse

Lyne Gauthier

(Translated) Nice department store, but a bit slow service. (Original) Beau grand magasin, mais service un peu lent.

Drew Elliott

It's Canadian tire. More than just tires. I used to love shopping there. Now the prices are no different than any place else. Poor quality. Mostly Chinese products.

Carlos Andres Lerma

Staff was helpful to us in a quick moments notice.

Sam Worthington

Friendly cashier. Good selection of stock. Aisles aren't well laid out for social distancing. Otherwise great.

Brian Carter

Driving home from Algonquin I suddenly had problems with my brakes, so I stopped in at this location late on a busy Friday afternoon - within 5 minutes they had a mechanic looking for my problem and he found an almost invisible hairline crack in an air hose coupling. This he quickly replaced, and my brakes were as good as new. - they were helpful, and polite, and what is more - they did not charge me anything as the work had been done so quickly!

Carole Black

Department Head served us and was rude and miserable will try and go elsewhere in future

Céline Champagne

(Translated) Really slow and difficult to navigate website (Original) Site Web vraiment lent et difficile à naviguer

Chris Johnstone

Standard CT. Staff were kind. Good selection of outdoor products.

gerol viau

Automotive slow service

Vicki Foster

Excellent auto service.

Joey Morrison

Well it is Crappy Tire, not much else to expect, good and bad products, good and bad sales. Employees so far seem to know what they are doing, no bad experience yet.