If i could give them more stars I would. We began our vacation on a Saturday, from Whitehorse Yukon, with a stop in Vancouver to watch the Canucks Bruins game that night, and on to Mexico first thing the next morning. In our hastiness to catch the plane, my wife forgot her glasses of all things. Well we landed in Vancouver and phoned these guys up, they directed is to an optometrist who would take us last minute on a weekend after numerous attempts before we even stepped foot in the store. After some running around to get the prescription, we arrived at Hakim Optical to a very friendly shop owner and assistant (I'm very sorry but I don't recall their names). They promised they would do everything they could to get us some glasses that day, and they delivered! But it doesn't stop there. After finding the perfect frames, it turned out they only had one of the prescription lenses in stock. They proceeded to phone the other Hakim Opticals around Vancouver until they tracked down a lense, but the shop that had it, unfortunately, had a broken machine and could not process the lense. There were arrangements made and some running around and the lens was brought to the West Broadway location where the glasses could be made. Alas our vacation was saved, (and became the trip of a lifetime) and it even turned out that my wife is happier with these glasses than she has been with any in years. I cannot thank you enough Hakim Optical, your service was above and beyond any I could have ever imagined from anybody. And a special thank you to the gentlemen who provided all of this while smiling and putting in all this effort without making us feel like an inconvenience in the slightest. Sorry for the long review but the service was exceptional. Thank you again Hakim Optical!