Reviews of Campus Eyes (Optics Shop)

238 King St N #2, Waterloo, ON N2J 2Y7, Canada

Average Rating:

DESCRIPTION

You have all the opinions of real people who know the services of Campus Eyes (Optics Shop) around Waterloo area (Canada).

At the present this firm receives a rating of 4.1 stars over 5 and the rating has been based on 95 reviews.

As you can see the average score it has is quite good, and it's founded on a large number of feddbacks, so we may be quite sure that the assessment is quite faithful. If many people have bothered to evaluate when they are pleased, it works.

You know that we don't usually stop to write reviews when they are good and we usually do it only if we have had a problem or issue...

This Optics Shop corresponds to the category of Eye care center.

Where is Campus Eyes?

REVIEWS OF Campus Eyes IN Waterloo

Artiom Tsimkin

Infiniti Air Conditioning & Heating

My family and I recently purchased our glasses and contact lenses for my daughter from here , Very helpful staff,fair price and over the top customer service. i'd recommend this optical store to anyone.

Christine T

Very friendly staff! I had a great experience at campus eyes. The appointment was quick and efficient with no delays or wait times. All the staff were friendly and helpful - especially when decision on frames. I would highly recommend them to family or friends.

Shirley Ehru Eferemo

Dr Benny, you are simply out of this world! You have remain the only one who has given such eye care that I can fly across the ocean(like I do for past 2yrs) to Canada to get my eyes tested. You are so so caring that my thoughts are; you should have been a mom. Your recommended lenses were so perfect I got use to them in less than 15mins(Conservative)

Ellie Weber

Overall amazing experience working with Benny at Campus Eyes and the rest of his team. He's very thorough and takes great care of every client he has. He took the time to help me find the perfect pair of glasses that fit my face shape and I couldn't be happier with the result. He really knows how to make anyone feel comfortable and welcome. Thank you so much Benny, I will surely come back when the time comes for another pair!

Alexandria De Sousa

I am a student and was not familiar with the eye exam process, but campus eyes made me feel very comfortable and welcome. A beautiful store and the people there are fantastic. I would highly recommend going there for any eye needs. I love my glasses and they are very good quality.

Jamroz Khan

I had a bad experience and would suggest others staying away from them. The prices are almost double and customer service is bad. I redeemed a Groupon voucher and paid additional 288$ for a normal prescription glasses with a Guess frame. I also paid for shipment as I live very far. I received glasses in a shaggy case of their own brand and weren't willing to ship the original case.

Michelle Chisamore

Benny is always welcoming, very friendly and professional. He knows how to help select the right shape of frames for your face. Both my son and I have had excellent service thanks to Benny and his staff!

J Carnahan

Benny is so kind and spent the time making sure my new glasses and sunglasses were fitted perfectly.

andre templeton

Benny the owner is an absolute professional and also a real nice guy . My experience with him has always been positive , he is very knowledgeable, takes his time and goes over and beyond what one expects . The facility is top class, always very clean and lots of product. However its the care and customer service that makes the difference. I would always go back and I have a few friends who I have sent to campus eyes that share the same sentiments. Well done guys and keep up the good work . Andre Templeton

Kevin Pattison

Benny has been a phenomenal help the past year I have known him. The glasses he prescribed me has significantly improved my vision and has reduced the strain on my eyes. I have a lazy eye that he has done a great job in improving its ability. My headaches have disappeared and my eyes are less sensitive to light since switching to Campus Eyes. I would recommend Benny and his team to anyone looking for new glasses!

Assadhussein Sumar

Seems way overpriced however, the staff was good including Benny who appeared to be the guy in charge. I feel like they have tried to hurry me into getting the eye exam without letting me know how much it cost. On the other hand they have a high quality product and service.

Daniel Campbell

Great service, great product, great experience!!!

Dragos oo

Hello, I have had the privilege to visit Campuseyes to get prescription glasses. First of all, I was impressed by the warm atmosphere the store has. The optometrist is knowledgeable and down to earth; I was told what concerns there were about my vision in addition to a detailed description of how my prescriptions had changed. Then, the optician is courteous and honest. I appreciated this the most since the cost of glasses already is high and it takes the right interaction between customer and optician. In fact, this time I had no coverage for prescription glasses and was uncertain how I was going to afford new glasses. But, I was pleasantly surprised by how well I was accommodated. In the end, the pricing was adjusted to suit me. Furthermore, although my finances were not great, at Campuseyes I was treated seriously and was given the needed glasses. Thank you Campuseyes for the courteous treatment

Holley Sietsma

Campus Eyes is the only place I will go to get my eyes tested and get new prescription glasses! Benny (owner) is amazing, he is so kind and very professional! All of the staff he employees are super friendly and kind as well. I HIGHLY recommend anyone looking for a good eye doctor to go see Benny!!! He offers great prices on exams & prescriptions too!

Rose-Colored Glasses

They helped me choose the best glasses for me and provided a great experience overall!

Paul Xu

Definitely a FIVE-STARTING store for eye classes. I came visit within this week. During the COIVD time they kept the entire sanitizer and clean. More importantly, I was travel to cross city since I trust their examination and valued pair change service. The optimist is really nice and friendly. He provide me a value price with both daily pairs and backup one. I really wish they have more store in multi-cities/area. But this minor critique does not lower at all their value eye exam/pair change service.

Matt

Best service, and professional. Quality glasses! I recommend you visit campus eye before browsing else where. -ML

Sanam Eighani

Great experience at campus eyes today , they really do put customer service first in a true fashion .thank you campus eyes will defiantly come back !

Victor Poon

I am a returning customer of Benny's for two years - I have purchased two pairs of glasses two years ago, and two pairs recently. I was very impressed by the quality of service and the frames/eyeglasses themselves. Benny was quick and professional - he fit and adjusted my glasses in a very short time. I have been to other shops where I had trouble getting a good fit, or had to return several times because of issues with the lenses/frames. Benny seems to get it right the first time, which is a huge time and effort saver. Benny also has a quality selection of frames and lenses. I have purchased two sets of titanium frames, and they are holding up fine after two years. Some in his collection are more expensive, but I think they are good investments. As someone with a deep prescription, Benny also offered a nice, thin lenses with a blue coat filter. I can spend most of my day in front of a screen, and I have gotten a lot less headaches with these lenses. In summary, Benny has made the biennial eyeglass purchasing process quick, painless and error-free. He may not offer the cheapest glasses around, but I believe the service he provides is worth it. For anyone on the fence about his prices - I think he will be worth the extra cost in terms of time saved and the quality of product.

Lily kingsmill

my family & I absolutely adore the staff! Benny is an amazing man to work with! highly recommended

Emily Sietsma

Highly recommend this place! Benny was very helpful. Great place to have your eyes tested. Great selection of glasses. This is a return visit and Benny remembered me from 2 years ago. Always feel welcome and leave with great deals.

Chris Parsons

Excellent service and knowledgeable well qualified staff. I bought contact lenses here after a full eye exam. I will go back and would recommend them to others. The location isn't amazing (a bit hidden upstairs) but the quality of service is what counts.

Kristine Benham

For tl;dr people : I've been getting glasses for 22 years and this was my BEST experience. I originally purchased a Groupon for this location when it was located on Victoria Street in Kitchener. I have been wearing glasses since I was five years-old, so I am somewhat of a veteran at glasses shopping. I had never been to Campus Eyes before nor had I heard anyone speak of them, or read any reviews beforehand. I went to the Kitchener location with a friend of mine and was delighted by their selection of frames, overrall presentation of the store, and the friendly staff that was both courteous but also didn't hover too close by during my stay. I felt very at ease and was assisted with all of my questions. The representative on staff ended up calling my insurance, her boss, and taking my personal information down in order to properly answer some of my trickier questions. I have a difficult prescription which can be quite costly, so I appreciated all of her efforts to find the right information for me. Ultimately, I ended up leaving the location without the frames I had chosen. Money was the main issue and I was planning to go back for them but life happened and months passed. Nearing the end of the summer, the owner of the store called me. I was surprised at this as you wouldn't usually expect this sort of follow up from a business, least of all from the owner directly. He was a complete gentleman and had me in tears by the end of our conversation. He understood that money was an issue and offered to allow me to pay in installments, plus giving me a considerable discount on top of that. His original location used to be in Waterloo beside Mel's Diner, which was damaged during a fire a few years ago. He explained to me that he understands financial strife and that he was happy to help me. I just picked up my glasses a few days ago from their new Waterloo location and I love them! They were made quickly, came with protective coatings and blue light diffusion, as well as cleaning materials. I highly recommend going to their new location, conveniently located at the intersection of University and King in Waterloo. It is between Phil's and Short Stop, to be more specific. I would easily rate this the absolute best experience I have had shopping anywhere in my entire life! If I was to compare it to anything, I would say it was as if I travelled back in time to when consumers had personal relationships with store owners, without losing the modern quality of course! Please check them out if you're in need of new glasses. They're definitely worth it! Side note to the elderly and disabled: I am unsure if there is an elevator in the building and this location is the upstairs unit, so I would call and ask before visiting!

Miranda Martin

Friendly, supportive and quality service. The support I received was so amazing, and they worked with me to find an affordable and durable product. I was incredibly impressed and will absolutely be back, for both myself and my children.

Nicole Ross

After hearing good things about Campus Eyes, I opted to have my vision checked, and found out that I required glasses. As someone who has never required glasses before, I was completely overwhelmed with the seemingly endless choices of frames displayed on the walls. Thankfully Benny pointed me in the right direction. He was quick and efficient, picking stylish glasses that worked well with my face shape, and provided honest feedback when they didn't work well. He answered all of my questions and was very patient with me while I juggled with all of the different choices. The female present while Benny is gone is absolutely lovely and very helpful as well! The establishment is very clean, professional, stylish and extremely welcoming. If you are looking for a location for an eye exam, a new pair of glasses or shades, I highly recommend going here to do it!

Nur Arif

I had a great experience at Campus Eyes! Lovely staff, lovely office, would recommend for all students in Waterloo!

Jaqui Nicole

Erin Edward

Benny acts more like a used car salesman than a doctor. Every time I go, the women who do my eye tests tell me my eyes haven't changed too much, they ask about my habits and tell me it's really up to me and I don't need to get new glasses right away; then at the end Benny comes out and scares me into getting new glasses saying my eyes have changed a lot and if I don't want them to get worse I should get new ones ASAP. And the total is always way more than I expect it to be. My boyfriend goes to Highland Optical and his glasses all in for the frames and lenses were less than my lenses alone. Maybe he got cheaper frames but still how did he get the whole pair for less than just my lenses? There's a huge markup and I think it's predatory that they're right beside Laurier and call themselves campus eyes when they have no official affiliation with any of the schools around and use their name to take advantage of students. I won't be going here again and don't recommend this place to anyone on a budget.

Alistair Alexander

I broke my glasses on a Friday night and went into Campus Eyes the next day to replace them. Benny was very sympathetic to my situation, and was an immense help. He got the optometrist (Dr. Fei Mo, a very cheery and enthusiastic lady) to come in right away and get me an exam. He also took the time to help me choose my new frames, which I appreciated since there were so many options. After all this, my glasses were ready in only a couple days. My experience was so great, I went back the next week and bought another pair of glasses, so I wouldn't have to put myself (or him and his staff) through the same ordeal again. Thanks Benny!

william yang

Good deal. Fast service. Overall pleased with my purchase. Very convenient location located right across campus.

Danny Okezie

Dr. Benny is so kind and helpful! He is very personable and actually cares about the health of your eyes. He really has an eye for what frames fit different face shapes and he chose a beautiful one for me! I got 1 pair of frames + lens and love them so much!

James Clarke

Campus Eyes/Benny Afrouzi are one of the best optical stores and they have such a great selection. What sets them apart though is their outstanding customer service level. I highly recommend!

Ashley Lawless

OVERPRICED CONTACT LENSES! ALMOST DOUBLE $$$! I am a student in Waterloo. I went for an eye exam and to buy contact lenses because i would not be travelling back home to my usual optometrist in Markham for a while. He recommended me new contact lenses (brand & type). I trusted his "expertise" and bought myself a 12 pairs (monthlys for a year) because i was assured they were "THE BEST" for my conditions (i have high prescription and astigmatism) and the ones i have been wearing for the past 6 months were "very wrong for my eyes". My parents were furious at me after i told them of the purchase. Basically i paid $510 in comparison to $260! AND NO REFUNDS?? Even after assuring me he was giving me a "discount" for free shipping? and that he understood i was a student with not much disposable income at all? I went back a week later for clarification as to why he overcharged me almost double... and he told me that my other optometrist was wrong. I told them the EXACT contact lenses i bought, so this could not be possible. Sir, you are a terrible human being. I DO NOT RECOMMEND. Be warned.

Murielle M.

The staff is really nice. You can really tell that they care about customers. They even go to the extent of remembering your name. Benny is great! He shakes your hand every time that you walk in and he goes out of his way to accommodate you. I'm beyond satisfied with the service. They also have AMAZING frames.

ThunderStorm Productions

Had a great experience with Benny. Just picked up my 3 pairs and a pair of sunglasses for my Wife. Great service and lots of information. Very helpful thank You.

Maxine Metzger

I had a great experience getting new glasses at Campus Eyes. Benny listened to all of my concerns, offered his expertise, and assisted with finding the perfect frames for me. I was so impressed, I updated my prescription sunglasses as well! When my son needed new glasses, Benny was who we went to see. I was amazed at the time and care that Benny took to share with my son what lenses would be the better option for him. He has never had a better pair of glasses, and has clearer vision that ever before. Thank you Benny and the team at Campus Eyes!

Moh Lazerjan

Not a good experience at all. I got my new prescription, and wore my new glasses for two weeks, but feeling nauseous. I called them to re-check my eyes, but they refused as I have not bought my glasses from them. I believe there is a problem with my prescription………..the guy who works there also did not talk to me in a proper manner……………I never recommend anyone to go there…………….((((

Rita Qin

Very over-priced sunglasses. I don't know about frames and lenses, but the sunglasses price is ridiculous.

christina knight

Friendly and knowledgeable, concerned about making sure your eyes get the healthiest options.

Okwuchukwu Chukwuma

I’ve been a customer for 5 years. The staff and Doc Benny have always been professional. They understand that I am student on budget and they always try to bless me with prices that fit in that budget. He cares a lot about making sure you have the right eyewear and making sure you feel comfortable coming back for more service. Never stop offering amazing service! It’ll serve you a lot in the long run!

Bangishimo J

I've been going to Benny for five years. Nice guy. Friendly staff. Always willing to go the extra mile. Thank you!

Nathan Hartman

Had a disagreement with the owner who immediately reached out to resolve the issue. Highly appreciated his level of professionalism and understanding throughout the process. Would recommend based on my interactions with the owner and the staff

Chris Gravel

Doctor was incompetent or negligent. I came in to get help with severe eye discomfort. They sent me on my way with over the counter eye drops for dry eyes. Problem never improved and I saw another doctor in Toronto who told me I have blepharitis and allergies and then prescribed me proper treatment. The girl I saw seemed to be in a rush to leave the office Friday and I was their last appointment. I ended up paying about 100$ for nothing because the girl did not do her job properly. I wish I had collected evidence to file a malpractice.

Patrick Breadner

Highly recommended! Customer service is exceptional and a great selection of frames and lenses to choose from for a wide variety of needs. I am a student and was able to get a set of quality glasses and sunglasses. Getting my glasses adjusted and repaired after I broke them was a hassle-free process and service was fast. I definitely plan on returning!

Abii Barrett

I've never felt more comfortable as a first time visitor to Campus Eyes. Both Benny and his co-worker were friendly and professional and carefully walked me through my options after my eye exam providing options that were student budget friendly.

Adam Volpe

You can't go wrong with Benny and his team at Campus Eyes. They'll treat you like family every time

Hector Lopez

Me and my family have been long time clients of Campus Eyes.The Optometrist and Opticians are very knowledgeable and they treat us very well. We find the most up to date styles and a huge name brand, The brands and value you can beat. if you are looking for customer service focus, best selection and value, i would recommend Campus Eyes to you.

Sarah M

Staff is so rude, prices are triple anywhere else, and staff won’t give you your prescription so you can buy glasses elsewhere. Horrible experience. Bought groupon and my glasses were still more expensive than another store.

Dominique

Campus eyes provided me with excellent service. All of my needs were met in one place and in a timely manor. The Quality, prices and hospitality are excellent there, I enjoyed my experience and highly recommend Campus Eyes to anyone looking for great service, selection and reasonable prices.

Kelsey McGinley

Everyone there is so friendly and very professional! They offered the absolute best service and I made my boyfriend go for his exam and new frames.

Adam J

This is my second time returning, Benny and his staff took great care of my wife and I. They have a great selection of frames. Best value for your money. Don’t waste your money somewhere else.

Paloma Fernandes

The staff are really nice! Benny suggested great coloured contacts and I love them!

Zhoushanyue He

I had my eye examed in Campus Eyes. The optometrist was kind, yet she made a big mistake on my prescription: she said the astigmia of my right eye changed from 0 to -1.25. I ordered a new pair of glasses based on the prescription but could not get used to it after wearing for a week. Then I went back to Campus Eyes to double check my prescription and the optometrist insisted there was no problem with the prescription. So I ordered another pair of glasses. Unfortunately, same problem! I went to another optometrist and found I only have -0.25 astigmia. I have no idea how an optometrist can make such a mistake! Also, consider I went there twice and got the same WRONG prescription! ------------------------------------------------------------------- Response to the owner's reply on Dec 8: I used to think it was the problem of the glass supplier because it was hard to believe the prescription was wrong. But two pair of glasses based on the prescrption brought the same problem: right-sloped vision, pain in the right eye and headache, even after wearing for a week. I really regret I tried such a long time for wrong-prescribed glasses in otder to get used to them. I should have visited another optometrist earlier to find mistakes in the prescription from Campus Eyes. The glasses from another optometrist are comfortable and give me clearer vision. It is good for people to have confidence in themselves (as Campus Eyes said), yet it is also important to know everyone makes mistakes. I can understand a mistake in my first visit. But same mistake in the second visit makes me question this place.

Whisper Wind

The owner is a purely business man, the minute you finish paying the mintue he takes off his mask and gives you a look that he's so fed up with you and you can leave asap. The staff are friendly though, but still I really regret buying the glasses here, could've easily got nikon elsewhere. I don't think the price is fair.

Mike Doyle

Benny and staff have provided excellent care and service to me and my mother for many years. The always go above and beyond in ensuring we attain the best vision possible.

Kristal

BEST EYE CARE EVER!!!!!!!!!! I wish there was a 100 star option because Benny and his amazing and incredible team deserve it. I have been going to see Benny for 15 plus years for eye care, and you couldn't pay me to go anywhere else. He has always made me feel more like family, not just another customer. He is honest, kind and incredibly generous. Unlike most businesses out there, Benny is not worried about the bottom line, he cares about his customers and whats best for them. As soon as I walked in, Benny gave me a great big wave and smile, even though he was in with another customer. His store is beautiful, clean and so well organized. Then I was greeted with a warm bubbly hello and welcome from the girl running the front. She was so nice, and had a smile on her face the whole time. And when I asked if she could open the window cause I was a little warm, she jumped up and opened the window right away, then asked if there was anything else she could do. Next the optometrist that gave my exam was super sweet and friendly and made me feel so comfortable. She answered all my questions and was also so patient, especially when I had to ask her to do a couple of the things twice. Extremely Impressed. Side note; the bathroom is spotless, and that is another example of Benny making sure his customers are taken care of. Then Benny himself helped me pick out my glasses. Which was so helpful, because he has such an amazing selection, it was so hard to pick. He kept finding me ones to try on until, Jackpot!!! We found the perfect pair and I was Ecstatic!!! He even gave me a great deal. Again always taking care of his customers. Bottom line, I just want to thank Benny and his team for yet another great experience, for taking the time to help me and make sure I was happy. What a better world this would be if more business treated their customers like family and not just money in their pockets. Thank-you Benny, your kindness will never be forgotten.

Dhruv Goswami

Im a student and this was truly an amazing experience to get my eyes checked and pick up my new spectacles. Very clean office with very kind staff who answer all your questions and make you feel welcomed. The owner was very nice and truly a professional. I would give this 10/5 if I could! :) Very delighted Campus Eyes! P.S. blessed me with a free pair of glasses ! :D

yf li

(Translated) I was very angry and accidentally deleted the comment, and I will re-send it now. I commented on the medical experience here this morning, which is very bad, because I did not inform you of any inspections, and I was charged 55 pieces after the inspection. Because at 10 o'clock in the morning, I checked my eyes at the plaza walk in clinic. I was about to go to the further inspection. It was about 2 o'clock in the afternoon. I was wondering why I could go to the inspection so quickly. At that time, the old male doctor in clinic asked me when I came to Canada. It was very strange at the time. Because of this relationship with eye diseases, I told the doctor that I also had a headache. The doctor said that I don't have to worry. In this eye clinic, I didn't tell me that I had to pay any extra fees. I checked it and checked the payment for 55 pieces. Because the ohip can't cover it, I don't understand it. Why don't you inform me in advance? The man, I called and said that I should know that the check was paid. I went from the clinic. Why should I know? He said that my comment is that Li has to pay legal responsibility in this country. How does he let his layer? How is it a threat? I have to be afraid. Canada is a country with a legal system. What does this mean? (Original) 刚刚非常生气不小心删除了评论,现在重新发一遍。今天早上评论了在这里的就医体验,很糟糕,因为我没有在告知任何检查的前提下,检查结束后被收费55块。因为上午十点多在plaza walk in clinic查眼睛,很快就约到进一步检查,当天下午两点十分大概,当时很纳闷为什么可以这么快进一步约到检查。当时在clinic那位年纪大的男医生问我什么时候来的加拿大,当时很奇怪,因为这个跟眼睛疾有多大关系呢,我告诉医生我也头疼,医生说不用担心。在这个eye诊所,并没有告诉我有任何额外的费用需要付,就进行了检查,检查完付费55块,因为ohip不能cover,觉得很是不理解,为什么不提前告知,刚才eye诊所的那位男士,打电话说我应该知道这种检查是付费的,我是从诊所去的,我为什么应该知道呢,他说我的评论是lie了在这国家要付法律责任,他让他的layer怎样怎样,是威胁吗,我得害怕么,加拿大是有法制的国家,请问他这是什么意思?

Dave Easlick

Benny gives great service. Very professional, knowledgeable & personable. When you have an problem with your glasses, he gives great service.

Thomas Harmata

If I could give more than 5 stars, I would. Benny and Dr. Fei are amazing at what they do.

Amy

Very unpleasant experience here. The owner is only interested in selling their products. I visited this place to get my eye exam done. I decided to go to this place because it was listed on the Studentcare network. When I was at my appointment, I mentioned to the female doctor that I am wearing both eye glasses and contact lenses. While I was waiting for more tests, the owner asked the receptionist to help me choose the frame (even though I didn’t ask for). In the end, the owner said I need very special types of glasses and contact lenses. When I asked for the price for the contact lenses, he said it’s $900/yr or $700/yr for cheaper one. Then I decided not purchasing anything since I couldn’t afford the money as a student. The owner suddenly changed his attitude and asked “how do you pay?” and charged me $100 for the eye exam. Then I tried to order my contact lenses online and realized that I actually require the prescription for contact lenses to order, which the eye doctor never mentioned that there’s different prescription required for her patient. When I called the Campus eyes back, the owner said they don’t offer a contact lens prescription. (Which doesn’t make sense as he offered me buying contact lenses) I even called the college of optometrists of Ontario to inquire about this, and they said it’s part of patient’s right to request the contact lens prescription with paying additional cost even though I don’t buy contact lenses here. Then I called the Campus eyes again, the receptionist said I have to purchase contact lenses to get the contact lens fitting (prescription). I ended up making another appointment with a different place where they provide a free contact lens fitting. I’m regretting that I didn’t read all the reviews for this place in advance.

Rick Taylor

Be careful of this place. I went in to get my eyes checked for a new prescription for my contact lenses. because I lost one. After the exam, they only gave me a prescription for regular glasses and said they would only give me the contact lens prescription if I purchased the lenses from them. What a scam!!

Alessia Lafarciola

Great experience, fast, kind and effective service! I was taken in very fast and got a brand new pair of glasses within the same day, 10/10 recommend - the best optometrist in Waterloo!

Thomas Hitchcox

I had an excellent experience here. Benny and the team at Campus Eyes steered me toward a quality pair of glasses that were the right fit for my face, and my budget. I picked up many useful tips on glasses and lens care along the way. They even even offered to exchange my old contacts for ones with an updated prescription at no extra charge. In my experience this level of customer service doesn’t come around very often! Thanks Benny!

Hailey Foster

David Zhang

I bought a frame from this store but finally realized that the frame does not match with my lens very well. This will affect my eyes conditions so i came to store to refund this item. The guys in this store give me an very definite answer No. The frame has been used less than one day and there is no message from their website and the certificate declaring their non-refund policy. So my experience with this store is very negative and I strongly deny this optical shop.

Danyah Nadim

I came to Campus Eyes in an emergency when I lost my only pair of glasses. As a full-time student, it was quite the inconvenience. The staff was very helpful and provided me with a complete eye exam and the fastest service. They offered me a great promotion which included free contact lenses while my glasses were being processed. Thank you Campus Eyes, I will definitely be returning!

Ben Moser

I was first introduced to Benny through my dad. We've been working with Benny at Campus eyes for nearly 20 years using his expertise in prescription lenses, prescription glasses and prescription sunglasses. His services have helped me in everyday life and in my professional life. He's honest and has always looked out for my best interest. I will continue to work with Benny in the future

Ana T

Great experience at this business. We had been looking for a new optician, but was not aware of Campus Eyes. It was great experience and we have recommended it to several others. The service was excellent and we are very, very happy with the glasses!

Peggy McLellan

Professional experience again.. I have been a client of Campus Eyes for many years and no one compares to Benny and the professionals at this business. I would highly recommend them for your eye care and wear!!

Craig Sullivan

Had a great experience at Campus Eyes today . Had to see an optometrist , I called and they were super accommodating . After Covid screen over the phone they were able to schedule an appointment for my Eye Exam. Once the exam was done One of the Optician Benny Afrouzi helped me to pick my frames that are appropriate for my high prescription and went over my options for my lenses. They took many measurements to make sure that my glasses will work the best . I was also very impressed with their Eye Exam Equipments. Very high tech ! Amazing selections of frames , great prices and very knowledgeable staff . I had my glasses ready in one day . Very pleasant experience . I will be a client for life . Thanks again Campus Eyes !

Sonam Khoosal

Came in for contacts and glasses. Benny (owner) and the rest of the staff were all extremely friendly and helpful. Competitively priced with personalized service. Beautiful office space and great selection!

David Xoals

Terribly overpriced, and the owner is really impatient. I would definitly not recommend.

Jessica Hazzard

poyan gomnam

JING GUAN

Benny Gao

Professional service with many discounts for student, highly recommended!

Jason Liu

My wife and I went for a checkup. The owner of the store (not sure if himself is an optometrist or not), use the usual automated machine, for lack of better words, and did a reading in about 1 minute. There's also an optometrist examined our eyes for another 5 minutes or so (I think based on the readings from the machine). In between the eye exam (have to wait for a few minutes for the pupil dilation drops to work), the owner pulled us into his office and asked us to pay for the exam fee, and all the store owner can tell my wife was her glasses are extremely warped and may cause dizziness at night. We saw a a $25 for $200 off groupon online and was hoping to use see if there are any "deals" we may get, but found their frames are extremely over-priced (for the money, I could buy 3 pairs from another reputable store, local or online). After saying "no" to the owner, he quickly wraps up everything and said "you are done, that's it." Not sure if he forgot about we are still in the middle of eye exam. Seems rude and unprofessional. Friendly staff, nice little store, but frames are way overpriced , owner feels like a pure business man, lack of equipment (they are still recovering from the fire, at the time of my visit, they don't have the machine that takes pictures of iris.), and not worth the money. We wouldn't visit again.

Albert Cai

Brian Fitzgerald

I was very impressed with Bennie’s professionalism and knowledge. His many years of experience came through naturally and provided a great friendly experience for my wife and I. Nothing was forced. I now know where I’m treated the best and provided with what is best for us and our eyes. It really made a difference. Thanks, Brian Fitzgerald.

John Williams

I have been dealing with Benny for over 20 years and he is always a pleasure to work with. I have never had any issues with Benny nor his staff. He always stand behind the products he sells and will assist with any issues with they arise.

Ovi Garcia

Amazing quality of frames, I got transitions lenses too and the owner was really great at informing me on different types. Not to mention the fact that he gave me a great price for two pairs. I would for sure come back.

Asim Awadia

Got a Groupon for 25 dollars which covers 200$, went in thoughg it was a good deal. bought a pair a glasses for 180 with the discount reg 400 on sale foe 350 looked them up online they were 85$ no return policy guys a scam artist. NEVER GO To CAMPUS EYES unless you want your money robbed. The man that owns the store I believe is ripping off so many students. Find a better place even if it is closer.

brennan lehman

I came into campus eyes looking to find a place where I could find many impressive options, with not only style but durability aswell. Being a big person I was extremely impressed with the service, expertise and price that I received. I highly recommend Campus Eyes and thank them for everything ????!

Carole M Kozlowski

Great service! Bennie is great to deal with and extremely helpful. Wouldn't go anywhere else.

Dave Welton

After 4 eye surgeries I needed someone experienced to suggest the correct glasses and the assistance I received was outstanding. I am very pleased with the service and quality.

Daniel Zhang

(Translated) Ophthalmology doctor is very serious and professional. The owner Benny is enthusiastic. With more than 30 years of experience, he immediately helps customers find the most suitable glasses among many choices. (Original) 眼科毛医生非常认真专业, 店主Benny服务热情,凭借30多年的经验立即帮助顾客在众多选择中找出最适合的眼镜。

Erick L

overpriced for sure.

Steve Ia

Superb; best place in town.

Jordan Ho

Benny and Stephan are fantastic. They did as much as they could for me even though there’s a strike going on for ohip patients with the government. Can’t wait for the strike to be over so I can come back and receive this great service again.

Josh Bedard

My wife and I recently purchased a Groupon Offer for Campus Eyes. To be honest we went in expecting the worst and some kind of fine print on the deal. We came out more than thrilled with the excellent customer service provided by Benny and his staff! ... Even after my wife had buyers remorse regarding the prescription sunglasses she had ordered, Benny helped her revise the order to something she was more comfortable purchasing.

Rob Robertson

Again, Benny and his staff have me seeing better than ever. When it comes to all things eyes, Benny knows...even frames! I tried a couple on, he disappeared, then returnsed with the best fitting frames! This is the second time he has pulled this little trick! Thanks Benny and all!

Jackie Patterson

Love this place !!! Always feel welcome and get great service here. 2nd visit for glasses and eye exam. I'll never go anywhere else. Definitely recommend it !!

Business Hours of Campus Eyes in Waterloo

SUNDAY
CLOSED
MONDAY
9:30AM TO 7PM
TUESDAY
9:30AM TO 7PM
WEDNESDAY
9:30AM TO 7PM
THURSDAY
9:30AM TO 7PM
FRIDAY
9:30AM TO 7PM
SATURDAY
10AM TO 4PM

PHONE & WEBPAGE

Campus Eyes en Waterloo
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