Here we offer you the reviews of people who use the services of Festival Marketplace Shopping Centre (Optics Shop) in Stratford territory (Canada).
At present this firm receives a rating of 3.7 over 5 and the score has been based on 127 reviews.
As you can read, it reaches an reviews average is really good, and it is based on a very large number of feddbacks, so we may think that the valuation is very reliable. If people have bothered to rate when they've done well, is that it works.
You know that we don't usually bother to place opinions when these are positive and we usually do it only if we've had a problem or incidence...
This Optics Shop is classified in the category of Shopping mall.
Good selection of stores. Clean and we'll kept.
This shopping center supports animal exploitation & abuse. They are taking advantage of innocent rabbits to be mishandled by babies just to make a quick buck during a photo shoot. Once people started to voice their concerns for the well-being of the animals, instead of canceling the event and apologizing they are choosing to harass and stock those who are speaking out. Unprofessional and irresponsible behavior all around.
Best place for shopping in Stratford
No hassel with not being able to wear a mask!
Adequate for stratford of 32000 ppl
Quaint shopping facility with some good stores. Lots of parking
Great selection of stores and easy access parking.
Great shopping center.
Lovely mall. Has all the stores you need.
drop in if you want to see what a mall looks like in its death throes. depressing food court which you should avoid. if you really do have to enter the place, park elsewhere bad things happen to cars in that lot.
It's a strange place that has changed so much over the years. Anchored by Canadian Tire at one end, it lost when Sears closed, but it gained an LCBO. Stores come and go. There seems to always be vacancies and I can't recall the last time I saw it busy by London or Kitchener standards which is surprising given the area it covers. The outside entrances to some stores may be a hindrance. Not a lot of variety or unique stores have lasted. The food court selection is sad so there is little reason to linger.
It's like any other shopping mall to be honest. Well maintained.
Clean but spartan mall showing its age
No more apple pies A&W please sir
Not a great variety of stores, atmosphere is a little dated.
Better than it looks from the outside, almost like a mall, but still too small to be a mall. Nice for a quick visit
Need more stores, like that we now have a liquor store!
The new fabricland is behind the mall, no signs and Google takes you to the mall! After walking the mall for ten minutes then asking someone, back to the car to drive to the other side since there is no mall access!
They have some of my fav stores all in this mall but... It could be a bit bigger in my opinion
Though small in stature, the mall does have the vast majority of what a shopper would be looking for. Even with the loss of Sears, there are enough draws to get what you need.
Great mall not much populated quite and good
Lots of selection of stores. Lots of parking.
Typical mid-sized mall. Has Sears, Winners, Canadian Tire, Sports Chek, hallmark cards and a pet store, dollar store, lots of clothing stores, small food court.
It's awesome wouldn't miss going
Pretty nice shipping center, good variety for the size
Was good quiet place
They allowed a photographer to shoot there while using live animals as props, which is disgusting. I definitely refuse to ever shop here.
Typical mall on an attempt to revive. Unfortunately, many stores are closed permanently, but the ones open are unique with a great selection of product.
New stores are going in finally, we needed them. Deals all through the mall, good time to go shopping.
Great place for shopping
Management should feel ashamed of themselves for allowing a photographer on their premises that uses live rabbits as props to turn a profit than only to getting rid of them when they are no longer needed.. What disgusts me the most about this mall is they'd rather protect their name by covering the rabbits with a tarp and telling all those that complained about the issue that it has been fixed and they will not be letting this individual continue.. only to allow them to continue doing so the next day (seriously?) The mall itself replied stating they understand the issue at hand though they're still going to honour all of the photoshoots scheduled days in advance because they don't want to upset the children.. oh I'm sorry.. you'd rather continue allowing someone to hurt and abuse animals because you don't want to make a couple children sad at something that shouldn't have been set up in the first place... get it together. honestly, this is revolting!! - This mall needs to be investigated if they think that this is right.
There's a small assortment of shops here but don't expect much from this mall.
Good place , could use some new stores though!
Busy though the drive thru in store not to bad
They definitely need more stores
No lobby at all. Since when is that ? What can't afford the people that are already there to open the doors so people with out cars can still be served. Or if so need be let people walk to the drive thru.
I like this Canadian tire gas station. And Timmy inside to sip on wile my wife shops.
My go to Tim Hortons in Stratford. There are three here but his is the only one with two drive thru order panels and, what appears to be, a larger staff to work on orders. They have a really good dark roast here for some reason too.
Never knew there was such a big shopping complex in Stratford.
Nice do see people following safety protocols
Most shops are overprice. And pretty small selections. Better off it take the drive to Kitchener or London
Needs a few more popular stores but otherwise it's a good place to shop!
Love walking around the Mall, window shopping
Good for its size and location
A lot in this mall
Maybe the area doesn't call for it, but I don't know any retailer that closes shop at 5 o'clock on Saturday any where else. When else am I supposed to shop? Nine to five on the week days, while I am at work? Or after work when I am too tired? I have to get as much done on Saturday as I can...
Good mall, variety of stores
It's cool
Nice variety of shops
Good small for a small town like Stratford. Has many different kinds of stores and food shops. Right next to Canadian tire to make it better!
It's Good!
Nice layout, with elegant features
Always quick and friendly staff
Loved the new Chinese food place, great flavor great prices.
Lots of good stores here, but the mail seems to be going downhill some. Is this the Amazon effect?
Love it
It's a small town mall
Great location for different items for your liking. Little bit of everything.
Good experience but lack of shops to shop around.
Wonderful variety of shops located inside. Also located in an ideal spot for traffic and parking is free. If you have a day of just wanting to just take a walk through it is an amazing spot. So quiet and everyone is generally friendly and nice to chat with.
Lot of different stories for all your needs.
Saw a guy smoking meth in the parking lot with 3 dead dogs in the back of his truck. Let that sum up this mall.
You cannot deny people who are medically exempt from wearing a mask. I strongly suggest you read the bylaws very carefully because you can be taken to the Human Rights Tribunal for discrimination. Never coming back here again.
They have some neat stores at this mall. It's clean and bright. Good place to shop.
the mall is pretty awesome
Good mall.
Go their if you really need to
Great place for a group to get out of the rain. Has an indoor gazebo for seating with done interesting shops
Stratford's mall has a little bit of everything for a decent shopping experience. They have recently started getting a few new stores Dollarama, and more recently La Vie en Rose. However, we did lose the Fido booth, Sears, Payless and Green Earth. There is many available store fronts that would be great for other companies to come to stratford.
Not a lot of selection in shops unfortunately
If you're planning on going to a mall, this place is definitely one.
Only one and the best option for shopping in stratford
Good place to shop
It is small enough to being manageable but has a good selection of known brand stores so you can get what you need.
Hope something happens to make this place more lively in the future, it's always so bland
A food place for Christmas shopping but pretty empty and not alot of options
Not a bad mall new stores coming in all the time
I enjoy visiting this mall while doing other sundries and suc in Sfd. The mall has clothing, jewelry, sports, cards, pet stores, a winners and Sears. Food court offers a great variety with Timmies located inside. A nutrition store and eye glasses facility also within. No music store such as hmv though.
A nice little mall with some nice shops
It is our only shopping mall. Would love more stores though.
Good sales after the holidays.
Winners manager could have gave me some breathing room. Not impressed
It's a decent mall but they need more interesting stores. Most of the time people just hang around the food court
How could you LFS Professional Photography use LIVE animals as props! disguisting
Cosy but my Sears store is closing
I would absolutely NOT support this business or any business within this mall - they are using live rabbits and chicks and causing them massive distress - not the childrens' fault - but despite promising to discontinue, the Mall continues to allow the abuse of these animals. Rabbits are intelligent, nervous, affectionate and wonderful animals that should NOT be subjected to this kind of abuse. Buy chocolate bunnies, not real ones - they are a 10-15 year commitment and they deserve to be treated with respect.
Shopping, for an older crowd. You won't find inspiring, hot fashions here. But what you WILL find are good quality products at competitive prices. Bathrooms clean, food court needs serious work.
Always love shopping here. Friendly atmosphere
Stores A & W Ardene Bath & Body Works Bell Bentley Bluenotes' Calendar Club Canadian Tire Canadian Tire Gas Bar Carter's | OshKosh Coles Books Customer Service / Lotto Booth Dollarama EB Games Festival Marketplace Office Green Earth Hakim Optical Hallmark Just For Him LCBO Mark's Work Wearhouse Maurices Northern Reflections Nutrition House Paris Jewellers Payless ShoeSource Peoples Jewellers Pharma Save Re/Max Realty Reitmans Ruffins Salon 5010 Sears SportChek Tan Jay Telus The Source Tim Hortons Tim Hortons Tootsies Vinni's Pizza Virgin Mobile Phone Vision Travel Solutions Winners Wireless + Your Neighbourhood CU
There is an assortment of shops here. Not many big name stores though.
Pretty boring mall, lots of wasted space and only a couple options in the food court.
Nice place for a fun afternoon
Christmas ???? shopping is always ????
Y'all need to stop using animals as props. Also stop creeping on people for personal information to add into your sad replies. Yikes....
Good prices will return when in the area
Good mall. Nice selection
For a smaller township, this mall does have a decent amount of stores and a good selection. The food court is minimal however and ones not have a selection to choose from.
I wish it was a bigger mall.
It's not nearly as much fun since Tim Hortons has left. So what's up with that?
Great selection of stores
Need a couple more anchor stores
As expected.
Royal Wok is an awesome place to get take out or dine in at the food court
Went to the Hart store. Had tons of great deals, wasn't super crowded, and the staff were great.
Only shopping mall in Stratford with big stores like Canadian tire, winners, sears, Marks, LCBO, Sportscheck and Dollarama.
I practically live at the mall
Great lul mall with lots of selection
Surprisingly a lot in the mall, small but good selection
Not very clean but what do you expect ?
Best mall in Stratford
They need better shopping stores for mature tastes
I am curious about what will replace Sears?
So much to find in the Festival Mall. Lots of different new shops that I have not been in before. All the sales are on now so the mall is full all the time with shoppers buying for. CHRISTMAS. I found what I wanted so I was happy. Shoe store, Winners I love when they get their new shipments in and I was back there this weekend to the Bell store to get our daughter a phone . They had a good deal on so I was a happy shopper again. Thanx Festival Mall.
It's a mall. Nothing special.
Only mall in town, so it's okay. Not great.
When the A team is on this place is awesome, when they aren't expect four times the wait.
All the stores you need in one place
This is a very pleasant clean and Appling mall with Sears Canadian Tire Winners food court sport check Dollarama around 40 stores including Blue notes and Green Earth
During the pandemic they've done the best they can under the circumstances. Glad to see it back open
Mediocre mall nothing really special here, it was an ok shopping experience. If you want to go to a good mall go to maisonville in London.
Nice and not overly busy for the most part
Good plaza for quick shopping visits. Has a variety of stores
Curb side pick up due to Covid
I only gave it four stars because there is a winners
Nice place. Lots of variety.
Decent selection of stores for a small town mall
While this is not a large mall it has many of the popular stores such as Winners, an LCBO etc.
A great place to shop meat new and old friends while getting some exercise walking throuhg all of the great business in the mall
Could use some different store but all and all good.
all the cool gadget to get
Nice little mall that has lots of childhood memories for me.
Has all your shopping needs.
Love Timmy's americano :)
The manager MJ is not very nice to people while participating in a fundraiser. For local charity
This place supports animal cruelty and have a dishonest reputation as they promise to stop using animals as props, but cheat the clients and continue abusing on rabbits.
I didn't like that the ladies were rather tired and rude and one even told me to grab my stuff and imagine how she tossed it away as if it was something I was going throw away. I got home had the breakfast meal and it was food poisoning the whole day. I ended up having to take medications because something was not done right. If your staff are tired they should take a rest because they dealing with public. They should be nice to everyone who walks through that door; I mean black,white or any other color. No one should be treated differently. I gave you a zero if it had one on it!!!!
Pretty good place to shop
A variety of stores that offer a wide selection for shopping.
Friendly staff and the choices of stores to shop at in one place. Good value for you dollar
Good selection of merchandise for the shopper looking to fill those desired items for any occasion
Went to the mall to visit the new store, Hart. It's got some cool stuff in it. Then I grabbed lunch from the A&W and the staff there were very nice. I don't go to this mall often unless I need something specific.
Good adding new stores
Lots of different things to do and many different stories to chose from
Good. Fast.
It doesn't have a huge variety of stores, so don't expect to be in there for hours. But it's what Stratford has to offer for shopping experience besides from the downtown area. Lots of places to eat in the surrounding area.
Worst. This place needs an overhaul. The decor is beyond tired and the amount of stores that are closed is pathetic. The “food court” is laughable and the creepy dudes that sit all day and stare at the workers in the stores should be banned from the mall. Either redo it or get rid of it. There should be an access from the mall to the liquor store and the only anchor stores that are there have a revolving door of staff. Seems like it just needs to go.
Only mall in Startford
Crowed but they always have what I need when I need it. Staff are always friendly everytime I visit.
Nice little mall in Stratford! The Winners here is pretty large and is always well stocked. Also the Bath and Body Works is usually not as busy as other malls in the area.
Great little mall
After expressing to the manager concerns about recent events and using animals as props for photography. I and many other concerned animal lovers were reassured on a personal and business level that they did not support or encourage these happenings. They have worked kindly with the photographer to come to an agreement that works for everyone in favour of the animals. Within 48 hours they took the time to hear the concerns and were able to reach out and solve this issue. Thank you for not contributing to the mistreatment of these animals, and being respectful while doing so. I hope I’m doing so, people enjoy the mall as a safe place to shop and experience holiday activities.
Simple n great place
Same as most
Safe time and go to a bigger city...or shop in the downtown core where the store are more trendy
Always an excellent mall to shop in.
Has everything you need in it.
Stopped to get fish food, and went to Mark's to get hiking shoes. Good deals today and quick service.
Really nice place to shop. Lots of deals and there are two very nice places to eat in the Canadian Tire parking lot. The food court is not the best tasting or all that clean but is quite cheap.
Very helpful staff at Bentley
A good variety of stores but would love to see a few more choices in the food court
Mall sucks. Need more stores or bull doze it down an rebuild individual stores bring more variety
Potato salad
Good options for a small town
Nice Mall. Some great shops
Great mall with everything you need
Great place to go shopping for many different things. Brand name stores and a few fast food restaurants plus a good sitting area. Washrooms are mostly kept clean and environment is warming.
Good place to shop but more store options would be nice.
Nk one serves tripple tripple
No food court really
Would be wise of the mall owner to lower rent prices, far too many empty spaces in the mall. Need to make it more attractive for merchants to open shop there. There are some deals to be found in this mall however, despite its size. The food court consists of two choices: A&W and a pizza place I've heard good things about. Just two. So if you don't like either, you're out of luck.
Really clean needs better mall staff and manger thow....
Good stores. But other than that. I highly dislike the layout and waste of money.
Not a large selection of stores
All you need in a mall.
This is a fabulous place to shop for wonderful presents
We love this mall in Stratford and it does get busy this time of year. The bookstore is where I can spend a long time at and other stores there as well
Easy parking and great selection of shops
This mall just sucks!
Had a great time wandering around this mall... plenty to see ... just no stores that sell tobacco products ... Curious how one of the biggest tax grabs in Canada can be overlooked...
Good for a small town mall.
Love the EB games store
Meh could use a better selection of stores
I don't really go to the mall that often, but I do like our little mall and all that it has to offer. I just wish though that all the stores in the mall could open up at the same time. I don't really understand why some open up earlier and some open up later. I think every store at the mall should open up at the same time.
Nice Place
Is this for the Tim's or the mall?
Okay mall but not very many store selections
Had a great time walking around
Not a big place but a good place seems to have everything you would need or want
So many empty stores :(
Hi Keen eyeglasses in the mall very nice people you can get your glasses for pretty much what you want to pay just ask for all the specials and bonuses and discont cards she even gave me a $50 off card while I was standing there to pay I got two pairs of glasses$214 I got two cases ,2 clothes but only one bottle of cleaner and I had to pick them up at separate times one pair was up in before the other and you have to pay for both pairs when you've only received one so far had to go back for second. They told me to come back and get my cleaner I've been back twice since in a month and they haven't had any cleaner in yet I would really like my other bottle of cleaner glasses are expensive.
I have been to the Stratford festival marketplace mall many times. I been having a liking for this lovely little place that needs space there lots more great shop's i know will like for the City. Boaster juice is not there, its sad like that store. Needs more popular services of food, agriculture and places.
The Sears in this picture no longer exists, as Sears Canada no longer exists.
Staff in Michael's very friendly and knowledgeable!
Great service
Had a wonderful time with friends there
Lota shoping best chocolate food and business
Good selection of stores, but sad to see some not thriving.
The mall manager is very supportive of community groups
All of essential stores unfortunatnely though the sears is closing
Coffee
Mall is empty. Not many store left in it.
I love shopping here.
Not much in there unless you're retired or a 12 year old girl
Great variety of shopping.
Don't support, bad experience, lied multiple times, lost business
Everything fresh home grown Ontario
not too bad for a mall with not much in it!!!
No stores open no food court and because of covid no place to sit and the mall attendant sat at the door with his mask around his chin on wednesday at 5 pm...go figure.
Staff at Canadian tire are helpful.
The closest larger center to where I live
Good variety of shops. Includes a LCBO, Canadian Tire, Bath and Body Works and Dollarama to name a few!
It's a mall full of nothing useful other than winners and maybe the source
I was just there to poop. It came outta no where. There was Christmas music and the bathroom was clean
Its a mall. If you like plastic dollar items and run of the mill clothes this is the place to be!
Great place to shop, we'll be missing Sears
Small but good
Good variety of stories
Best farmer's market even
Nice stores and restaurants
Love the staff and for a local mall there is a good variety of stores.
Always a great experience, easily accessible stores and parking lot!
Pleasantly surprised that it was there. Just needs more selection of crafts & such...the breads & meat etc looked great
Nice Mall to shop at!!
Not much left. Lots of empty stores
Small Mall with variety.
Pretty good selection of stores for a small city.
missing good men's clothing stores. well....women's stores as well for that matter
No good stores here...will shop out of town where they have better stores
Harts what a great store
best mall in town!
It's a good place to go
Very clean shopping experience ????
Clean bathrooms. Mall opens at 11 on Sunday, so I didn't get a look inside.
Food court is terrible ( all 3 places) not much variety when it comes to food choices or shopping choices.
My wife likes it.
Very clean and some nice stores to shop
It's very good.
Clean facilities. Many trendy stores.
Great in out no hassle.
It's a nice place to shop
Had some good deals on. Found everything I was looking for.
Great place to shop and meet new people
Great need a few more stores
Busy crowded and unfriendly stuck up merchants
Good variety of stores with great service
Decided to check this Mall out .. very pleased with the range of stores (that I like) to shop in! Access is easy and even connects to the Canadian Tire store .. great place for the whole family to shop!
Always appreciate convenience of Tim Hortons stores in any city!!!
Great to be able to shop indoors! Not a great food selection.
Limited in variety of merchants and product available.
Its a small town mall, you can find almost anything you need there but i prefer to drive to kitchener or London for a better shopping experience.
One stop shopping,with a French fry truck
Due to covid 19, things are different, but I do feel like they have ppe in order and feel safe shopping there.
This is a mall that should have been torn down a long time ago or they should offer incentives to bring more stores into the mall. They got a winners. I guess that's pretty good.......
My rating says it all, it's ok
Found what we needed
Small mall, good selection
Great place to shop for locally grown food at great prices.
I'll wish friendly people when I pull off the highway they got my temporary baby
Good coffee ☕.
Mall is full of great stores, lots of parking
Lots of choices and easy to navigate through the mall. It is great for a small town and would recommend to check it out!
They NEVER offer up a sleeve for my XL black coffee's that are downright dangerous and if you want your bagel even lightly toasted you need to ask for it to be double toasted.
Stratford Mall is kind of boring for shopping
No did not hate this place. I work part time in this mall.
Beautiful house and nice owners.
Not a great selection in the food court
Need more shops here
More and more stores in this shopping center are closing and staying empty. Wonder what the problem is. Probably rents that are too high so a few rich people can live the great live. Shame on them!
Not enough parking now don't go there
Excellent store choices and lots of parking even today just be patient
Replacement iPhone 6 screens are Poor quality. It felt like it was thicker than the original. It broke the second day with it. Will be driving to the apple store for my next one!
Too many people as in tourists sreading the virus
ruffins makes the mall decent
The bells store needs to teach there employees boundaries I asked for a screen protector not for you to go threw my phone when I told you the model
It's alright. A couple of stores gone. Sear the main one. And the food court sad. Not a lot there. Even Timmie's is gone. I think the rent for them are too high. That's why I go to kitchener for shopping
Nice spot
Happy now that Fabricland is at the mall ! Wish there was some good eats besides A & W.
Animal abuse allowing mall
Did not like the food served at A and W in the food court. Very disappointed: the food was cold and greasy. Did take it back to the young man at the counter he argued it was just fresh made. Asked to speak to the person in charge. He stated he was. He refused to change it for hot food. ( the food was not consumed) Customers BEWARE
Has all the stores you need people are friendly
If you are looking for a good Arabic place I suggest you to visit this!
Wide variety of stores for your everyday shopping and repair needs
Doesnt have alot of stores anymore very slow
Great place to shop with all the amenities.
Animal cruelty and abuse is seen here in the mall. The mall allows photography studio that uses pet rabbits as props where rabbits are being tossed and thrown. Rabbits are live animals, please do not be a heartless human being and support this kind of business. The rabbits are being treated poorly while the studio and mall is profiting from them.
Clean and well presented mall with most stores occupied will cover most of your needs. Only draw back is the below average food court
best place to shop in town
Not enough stores to bother making the trip.
Came for a 'first Santa' visit. Small wait, comfortable experience. It was a REAL Santa which was perfect for a first time!! Thank you!
Great small shopping centre
Better at makeing coffee then the one going out to st marys
Small mall, but very welcoming.
the food court is seriously lacking. and there isn't a lot of variety at this mall. I'd rather drive to London to shop
Great
Less a mall than a walkway. Very few stores worth seeing. If you need a cell phone or jewelry this is your place
Was at Mark's work wearhouse, staff was exceptional, selection was terrific, prices were very reasonable
Very pleasant place to shop
Doesn't have a decent restaurant. Winners is the worst Winners I have ever been in - all the lowest end stock - No designer goods, unlike the Winners in Toronto - not worth going to look- it's like a Goodwill. Winners is overlooking the tourists who would buy !!! and higher end shoppers who continue to shop in Toronto (great winners at lawrence and bathurst, eglinton & yonge, downtown)
Food court is dead with little in the way of healthy options. Several booths unoccupied. Many stores don't stay open long in this mall as there is limited traffic outside of the Christmas shopping season.
Hit or miss. Good LCBO
Has a fair number of quality stores. Free parking and close to other shopping
It's a small mall. Good place to go if you are on a mission to find a specific item from a specific store you know is there, not a great place for wandering or browsing.
Not a great mall like the ones in London ON, but there's a decent selection of stores. However with the cost store owners have to pay in rent every month being grosly over priced, many stores can't afford to stay open, meet their turnover rate, and keep items at a reasonable price, all at the same time. This also applies to the food court, which in my opinion, is pretty pathetic.
Small and some empty shops but it has a variety decent for its size.
Found some great deals at Winners and Maurice's
Great small mall where you can get your basic needs
Clean store friendly and generally knowledgable staff. It is a bit small but still has the selection you want.