Reviews of Fort Saskatchewan Eyecare (Optics Shop)

Jason Sedko

I had a great experience at Fort Sask Eyecare. The staff were very friendly on the phone as well as when I arrived for my appointment. The doctor was great and down to earth and the whole experience was awesome! I didn't need any prescription glasses but I got a sweet pair of Oakleys while I was there!

Jo Rasmuson

I've had nothing but amazing service at Fort Saskatchewan Eyecare! Between health checks, contact fittings and brand new glasses I've pretty much run Through the gauntlet of services they offer and all of them have been pleasant, professional and extremely easy. It says a lot that with all the options for eye care out there these days - I still make the choice to drive out of the city 30 minutes in order to receive care by them.

S K

Great experience here! The receptionist was friendly and welcoming, Dr. Lafreniere was informative and kind, and Kayla was super helpful and patient when helping me pick a frame.

Michael Rachul

Between the eye exams and buying new frames and lenses, Fort Sask Eyecare was a great to deal with. Very friendly and knowledgable staff in all areas.

Robin

Felt rushed to choose my glasses and limited to 10 pairs of to try on because they need to be sanitized after. Very uncomfortable.

kayan

I had an amazing experience at Fort Saskatchewan Eyecare! Dr Starko and the staff were so kind and helpful! Will definitely be going back to this eyecare place!

Kim Dhariwal

Everyone at this office is amazing. They are all super friendly and fun and extremely knowledgeable. They are very attentive and caring with all of their patients and they have an amazing selection of glasses, including some amazing designer pairs. Will keep coming back for sure!

Cassie Collis

Staff was amazing! I specifically dealt with Courtney! She was absolutely fantastic. She helped me pick out the perfect frame for me, while keeping my budget in mind. I am a life time customer!

Scarface Montana

I give 5 star to all these employees, especially the doctor himself, BUT these stars do not belong to that centre girl with fat legs and wearing purple and black. She is rude, selfish, and very lazy in her job. I am wondering why no one has kicked her out. I gave my glasses to her to clean, after struggling to clean the two nose pads, she came to me and said "keep it clean next time". The psycho thinks that I had done it on purpose or people are doing it on purpose.

Mike Dagenais

Very professional and very personable staff.

We Are Lazerte

Kelly is so skilled at finding the best glasses for every face! If you don’t live in Fort Saskatchewan, it is worth the drive!

The Dirt

Just went for my 1st ever eye exam today . Right from the Front Desk Staff to Colin and Kelly awesome people to deal with . Small-town feel ,very knowledgeable and answered all questions . Recommend to Everyone . Thanks for your time and see you next week !

Nicole Donaldson

Excellent service. Kelly was honest in helping me choose my new frames and I felt confident in the pair I chose. They look great! I'll be going back for sunglasses soon :)

brock e

Dr. Hobson and his staff are very professional and welcoming. The equipment in his office is top notch and they also have a great selection of stylish frames. My entire family goes to his practice. He is extremely good with kids and might even show you a magic trick if you are lucky!

Tina Spinelli

Very friendly and helpful staff. Great with kids as well, my daughter loves going.

Marc D.

I've been going to Fort Sask Eyecare for many years now. The staff are very friendly, helpful and professional, especially Kelly. She's made some great suggestions and gotten myself out of my normal comfort zone when it comes to frames. I've been bringing our young children to them for regular eye exams and they love the doctors and the staff as they not only make it comfortable for them, but fun as well (the gumball machine filled with treats/toys really helps out, lol). I highly recommend Fort Sask Eyecare!

Faye Lynch

Went all the way to Fort Sask just for an eye appointment and to buy my new glasses on a recommendation from a friend. Everyone at Fort Sask Eyecare were so incredibly helpful, nice and honest. Several staff members helped me pick out the perfect frames and didn't pressure me at all. Kelly and her team are amazing and I'll be recommending Fort Sask Eyecare to everyone, no matter if it's a bit of a trek from Edmonton.

Gillian T

Amazing! They are so great with my kids, and patient. Dr. Shaw is personable, always full of fun facts, and able to hold the kids attention through the exams, which I appreciate. Kayla is also great with my very shy daughter who's had glasses since she was 2. Overall friendly, welcoming environment. I'd pay a bit more for glasses everyday if it comes with good customer service.

Tracy Rankin

Love all of the staff at Fort Sask Eye Care. They were quick to fit my daughter in for an unexpected eye emergency and so helpful with the follow up appointments. We also fitted her for new glasses and Kelly’s assistance was great in picking the perfect pair. We have been clients for years and have always had excellent service! Highly recommend.

Jeffery Terrell

Great place, good selection and decent pricing. However they are way too busy and anyone looking to get glasses soon should look elsware.

Jeanette Sesay

Dr. Hobson was so thorough with our eye exams and our son had a really fun time in the kids area, so much that he didn't want to leave! Kelly made hunting for a pair of glasses lots of fun and gave honest and super helpful feedback. We are willing to drive all the way from the west side of Edmonton and it was totally worth the drive. Highly recommend Dr. Hobson, Kelly and the rest of the team!

Marti M

Definitely recommend! They went above and beyond! From the ladies at the front desk, to the optometrist, to finding glasses for my son and everything in between, was a great experience! Even when I was having issues with my health benefits and that whole process, they were very understanding and helped come up with a solution until it got rectified that worked for us all in the end! I even ended up booking an appointment for myself after taking my son there.

Naomi Arzate

Such a fun group of professionals. They went out of their way to make my kiddos feel comfortable and made sure I understood and was clear on diagnosis and next steps. Well done!

Darleena Fleming

Outstanding staff very caring

Naira B

Nice people but over booked

Olivia Armstrong

I had the best time at Fort Eye Care! The staff is amazing (I went to see Cortney) They did everything for me, from picking the best frames to working with my budget, it was a no stress appointment! The atmosphere is great and they really do have the best quality. 10/10 recommend going here for your next eye appointment.

stacey mckay

Have been seeing Dr Hobsonand his staff for several years. They are always accommodating friendly and have ALWAYS helped in an emergency !! Kelly is so helpful , knowledgeable and super easy to work with for glasses- and oh so helpful for that first fumble step into progressives. And of course I would be amis if I did not mention Suzanne and the rest of the incredible front staff Would highly recommend this amazing team!!! Sincerely

Tiffany Strome

I highly recommend this office. The ladies at the desk are friendly and the technicians are so kind and efficient. The Drs are thorough and good at their job. I felt like family being welcomed there and the office is so homey and comfortable. I love this clinic and my whole family goes there :)

Darci-Jo Pangburn

All of the staff is always so incredible! Coming from a mom of 4 (one being less than a month old), they are all always so patient and helpful. I highly recommend going here, we will never go anywhere else!

Erin

Yesterday I took both my daughters, ages 3 & 5, to Fort Sask Eyecare. We saw Dr. Shaw and I could not have been more impressed. My girls were a little nervous, but he was calm and kind and so good at explaining things to them. He sang Moana and played games with my youngest, and he explained everything in a very age appropriate way to my oldest who loves science, which was so appreciated. She was so excited she got to learn all about eyes. In addition to being great with my kids, Dr. Shaw took the time to explain everything to me so I would know what tests he was doing and why. I have heard great things about all the doctors there, but I really recommend Dr. Shaw.

kerry engel

Love the team at Fort Sask Eyecare. From the Admin team to the Doctors to the opticians helping me choose my glasses. I always walk away feeling heard and looking great in my new glasses.

Emily Buck

I love Fort Saskatchewan Eyecare! They have the best service, everyone is so welcoming and kind. The staff are very knowledgeable and willing to spend the time needed to make you feel comfortable. Kelly helped me find a pair of glasses I love and wear way more often!

Stefanie Dawson

Dr. Lafreniere is amazing! She is also fantastic with kids. The staff in general are very professional, kind and knowledgable. Plus the prices, in my opinion, are very reasonable and cater to all financial situations.

Melissa Saretsky

I had a great experience with Dr Wyatt Shaw! He took the time to answer all my questions throughly, and made certain my eye prescription was the best fit for me. He has lots of knowledge about his field. The whole Fort Saskatchewan Eyecare team is awesome!

Jennifer Christie

Thanks Cortney for helping me find my perfect pair of sunglasses! Great service and super friendly!

Brendan Melnyk

My family could not ask for a better eye-care experience. Dr. Hobson is a true professional and Kelly is hands down the best optician we've ever had the chance to spend time with. The entire staff is always friendly and accommodating. We never feel rushed or overlooked. Their attention to detail throughout is incredible. Highly recommend.

Elaine Fiander

After my first visit to Fort Saskatchewan Eye Care, I cannot say enough about the quality, care and compassion given by all those employees I encountered. Particularly Dr. Hobson, who is second to none and was incredibly thorough. Also, a major shoutout to Kayla who took the time to provide me with her expert experience and quality customer service, while at the same time listening to my input and making sure I left feeling happy and meeting my needs. I am definitely looking forward to my next visits, a great job of professionals!!

Matt Andruchow

Very friendly and helpful staff. Great with kids. Always help me pick out nice glasses. Nice selection of frames and lenses.

mark chornohus

My absolutely favorite place for an apt! The staff is helpful and friendly and Dr. Lafreniere is so great with my kids!

Theresa Ayoub

Everyone in the office are so wonderful and very informative. Each time I or my husband have been there we have been treated with so much respect. I would not hesitate to recommend Fort Saskatchewan Eyecare and Dr Hobson to anyone.

Sarah & Blaine McCulloch

Great local optometrist with lots of selection on eyewear! My husband and I saw Dr. Shaw who was personable and very knowledgeable. When we went back to pick out our glasses we were rushing at the end of the year to get our benefits claims in and we showed up about 15 mins before closing (because we both work late) but Kelly was super helpful and patient with us and stayed late to get our orders processed for year end which we really appreciated! Great customer service!

Janice Watt

I have visited Fort Saskatchewan eye care a few times now for regular check ups, glasses, and sunglasses. I very happy with every visit and left with all of my questions answered and great frames that I love! The store has a very friendly and well kept appearance, plenty of beautiful frames at reasonable prices, and friendly/helpful staff. They have modern equipment that I have not seen used in the past clinics I have visited. Dr. Hobson is extremely knowledgeable, but explains things in a very simple and easy to understand way. Apparently, he even does magic tricks for kids! I do not hesitate to recommend this clinic and wish this business much success!

Tuvix Spacey

I was in a few days ago for an adjustment. I wasnt to happy with the wait and they didn't adjust my glasses properly. I was still struggling with them when I left.

Kathy Murphy

Wonderful experience!!! My husband was having an ocular issue and wanted an Optometrist to have a look at his eye as soon as possible. When we called Fort Sask Eyecare, Kelly was extremely accommodating and suggested he come in right away. Dr Hobson was very knowledgeable, personable and thorough in his exam. We left the office knowing that my husband had the very best care. Later that same day, my daughter and my 5 month old grandson appeared to have a possible eye infection. I suggested my daughter call to see if Dr. Hobson could see them that day, again she was told to come right in and they would be seen ASAP. My daughter left the office very confident that her son and herself were very well looked after. The office is beautiful!!! Love the eyeglasses coffee table! But more than the look of the office is the feel of the clinic. It was a happy place to be, everyone was smiling and very genuine!!! I'm in the eyecare profession and this is the clinic my family and I choose to look after our ocular and eyewear requirements!

Fred Fiander

Dr. Hobson was very thorough, it was the most comfortable I have felt at a eye clinic. I was very impressed with him. Kayla and Courtney were excellent in helping me pick out new glasses as well as sunglasses. I am so impressed with the service and professionalism all of the employees displayed!

Danielle Lafond

Dr. Lafreniere was so knowledgeable and personable. Always such a good experience with all their friendly staff and great selection of frames!

James Doyle

My experience with Fort Saskatchewan Eyecare has been and continues to be excellent. The staff is more than helpful, and is always willing to go out of their way to accommodate the needs of all their patients. I would highly recommend Fort Saskatchewan Eyecare for anyone looking for a skilled optometrist to take care of all their eye care needs.

Mike

Best optometrist visit I have ever had. Would recommend to everyone! Colin and Kelly were a pleasure to deal with.

Linda Griffin

Love this place! Staff are friendly and helpful and Kelly is second to none at helping to select the perfect frames. My three year old grandson really likes Dr. Hobson!

Carrie Melnyk

Excellent service, staff, and eyewear. My family and I are always taken care of, have every question answered, and truly appreciate the opinions and suggestions in selecting frames. I have been seeing Kelly for eye care and frames for over 20 years and will continue to see her and the rest of the amazing staff at Fort Sask Eyecare knowing my family and I are in good hands.

Auriana Jade

Sherry and Sara absolutely went above and beyond to ensure I had contacts before my last minute flight tomorrow. 5 stars isn't enough. Despite me calling this morning, and the clinic being completely booked today, Dr. Sara Starko agreed to squeeze me in. She was so kind and understanding of my situation, and she didn't make me feel rushed or like I was an inconvenience. Sherry was absolutely wonderful to communicate with, she seemed genuinely determined/happy to help me out. This isn't even my regular eye care clinic but whenever I'm back in the area it will be!! I'm honestly so touched by the wonderful service I received today, all the staff did me such a huge favour. I don't have enough good things to say. Sara and Sherry- you are wonderful and truly lovely people. Thank you so so so much for helping me out. I will recommend this clinic to absolutely everyone in the area. Brilliant service.

Machelle Champagne

Great customer service and very knowledgeable.

Natasha Peredery

Fantastic group of people!! Very knowledgeable. Daniela went the extra mile to ensure that I found the perfect pair of glasses. I will come back over and over!

Saira Manojlovich

Came home from vacation with shingles in my eye and even though they were booked solid for the next 4 days they fit me in right away; great service and will work with you if you are a serious case.

Adam Watt

I had an absolutely fantastic experience with Dr. Hobson. It was my first ever eye-exam, and Dr. Hobson made sure to explain to me what all of the tests were, and made me feel completely at ease. I was very impressed with the state-of-the-art equipment the office has, and the overall warm and friendly vibes. I also saw Dr. Hobson work with a young child and was very impressed by his demeanor with him. The little boy seemed to be having a lot of fun and was in no hurry to leave the office. I would highly recommend Fort Saskatchewan Eyecare!

Darlene Gray

Dr. Hobson, Kelly and all the staff are friendly, professional and very helpful. The eye exams are very thorough and I always have compliments on the glasses they help me choose.

Theresa Highet

Dr, Hobson detected necessity for cataract lens replacement. The office helped establish required appointments to complete. I then visited Dr. Hobson to determine requirement for glasses. Dr. Hobson, Kelly's assistance with choosing a totally "cool" pair of frames, proper fit, and lenses, along with their admin staff made the experience easy and fun. I would recommend Fort Saskatchewan Eyecare for professional, friendly, timely service.

Jill Slater

I cannot say enough good things about this place! Dr. Hobson is outstanding and helped me with a serious diagnosis that was missed by another Optometrist in town. He is an excellent listener and very knowledgeable. I also just purchased glasses here as well and the experience was great - they were very patient with me and so helpful. In all aspects, this is a fantastic team and I would recommend them to anyone!

Melanie Jackson

Always a pleasure dealing with Fort Saskatchewan Eye Care. From the Drs to the front end everyone is professional, courteous, insightful and honest. Fantastic sense of humor from all as well makes having to complete the chore of choosing of new glasses as enjoyable as it can be ;)

Kevin Heffernan

staff and doctors are polite, helpful and professional. They take excellent care of my eye sight and explained each test and their findings.

Arlene Caswell

I recently had the opportunity to have my eyes examined at Ft Saskatchewan Eyecare and found all the staff to be very informative, friendly and helpful. Arlene Caswell

John Handcock

I came in last minute and needed to get contacts asap as I broke my glasses. They were so friendly and helpful. Got me back on my feet. Great people. Great customer service.

Jennifer Gollner

Amazing experience. My daughter normally hates any type of doctors appointments but she actually enjoyed herself today! Thank you for making it a positive experience for her.

Ashley Karanja

I originally went to see Dr. Shaw as I had some concerns about my vision. He was kind, friendly, thorough, and reassuring. I later went back when my glasses broke and saw Dr. Lafreniere, as well as Kelly who helped me pick out my new frames. They were also both friendly, knowledgeable, and helpful.

Judy Chaisson

Thanks Kelly for my new glasses. You are amazing! Thanks for taking the time to help me pick out the perfect pair. I love them. Your dedication to satisfying your clients is outstanding.

brittany Colin

I had a great experience with fort Sask eyecare. The staff are very friendly and knowledgable. The store has loads of product for you to try on. Looking forward to going back!

Lorilee Lessard

I was referred to Fort Sask Eye Care by a co-worker. The staff at this facility are very welcoming and friendly, they helped me find my best look and something that was within my budget. Highly recommend Fort Sask Eye Care.

Glennis Bailey

Such great service here. Finally I have glasses that fit well, stay in place and help me read without straining. So happy. Thank you, Kelly!

Donna Eglin

Always pleasant to deal with, prompt service. Personable ????

Kayla Poirier

This place is amazing! I had problems with the prescription I was prescribed at another place and this place helped me and took the time to find out what was wrong. They fixed it and gave me a deal on the new lens, because I only bought them 6 days prior at the other place. Thank you!

Aaron Kutnikoff

Excellent customer service and very reasonable priced

Patty Pedersen

Dr. Hobson and staff were very friendly, knowledgeable and on time. I was impressed with the up to date equipment, selction of eye wear and general welcoming atmosphere. The staff took different types of pictures of my eyes and the doctor was great at showing and explaining all of them. I would be happy to recommend this optometrist to all my family and friends.

Sarah Iverson

All of the staff, from our first call that my sons glasses were wrecked to the final pick up, went above and beyond for us. Fitting him in last minute , answering his 1,000,000 questions and going the extra mile get him the glasses he wanted (that were not readily available) all in time for school to start. I was blown away start to finish !

Tiffany Cavner

Fort Sask Eyecare was great! Friendly service and efficient when we needed it. We will be going here from now on.

K Phelan

Kelly always makes this so easy! She is accommodating, has perfect taste in helping to pick the perfect frame… I cannot recommend enough!!

Chris Schneider

Love my new frames and new sunglasses. So many unique styles to choose from. Thank you Kelly for helping me find the perfect pair!

Jessie Turner

Dr.Hobson and his staff , especially Sherry, were incredible. It was an easy visit with all the updated technology , the office was beautiful, modern and from the second I walked in, I felt very comfortable . Dr.Hobson took the time to explain the exam and images in detail and made sure that any question I had was answered. I HIGHLY recommend Fort Sask Eye Care!!

Calli Noyes

It was awesome and everything looks way different with my first set of glasses

Dr.'s Singh and Maharaj

Hands down the best experience at an eye doctors office...Dr.Hobson wasn't just a great doctor but was very personable and made the experience fun....great doc and staff!

Sa M

Fort Eye Care is exceptional, not only did they take care of our glasses need but they also care about customer service. We had an issue with our insurance provider and Fort Eye Care worked with us with care and integrity. Thank you so much it was very stressful and you handled it with with grace, efficiency and would not have been handled this way had you been some big box glass store. I will keep coming back for all your knowledge and stellar customer service.

Janell Homeniuk

I have been going to Fort Saskatchewan Eyecare since it opened. My family sees Dr. H as well as Dr. L. They are both excellent and fabulous with kids. I have purchased three pairs of glasses and one pair of sunglasses from the clinic. Kelly is amazing at helping choose frames and the staff are always friendly and eager to assist when you walk in the door. I would recommend Fort Saskatchewan Eyecare to anyone seeking an optometrist or looking for glasses 100%!

Katelynne Scott

I will definitely be a life long customer. The staff was extremely friendly and welcoming. They listened to my concerns and thoroughly explained everything each step of the way. They took their time and didn`t cause me to feel rushed at any point during my visit. If you want great vision care by amazing staff I would highly recommend Fort Saskatchewan Eyecare.

Ashley Sipos

Awesome customer service! I got the perfect pair of glasses with their great advice and knowledge. Would recommend to anyone

Sorell Holstead

Amazing experience! Every person I came into contact with was extremely friendly & knowledgeable. I didn't feel rushed and Dr. Hobson went above and beyond to answer all of my questions and concerns. My new glasses and lenses with a special coating on them came in within a week. Thanks guys!!!

Karlee Mitchell

Awesome staff! Doc was wonderful! Extremely helpful and pleasant to deal with.