Reviews of Dr. Hopkins & Associates (Optics Shop)

Heinz Probst

Excellent service as usual. Appointments spaced out properly. Great staff .

Debra Pollak

Highly recommend. Dr. Beck is awesome and so are all the members of her team. Greatly appreciated the one on one help in picking out my new glasses. Very professional and friendly. Lots of parking in an easily accessible location. Excellent care and customer service.

Deborah Kerr

Dr Mossop and Shannon showed so much compassion and caring. I know my sight is in good hands. Thank you so much. I highly recommend you to all my friends.

Keith Woodend

Friendly staff, no waiting, thorough exam, very pleased with the service

Chizuru

My previous review was written out of frustration. They went above and beyond to help me from the beginning, with several different things. They still want to help make things right, and we will.

Doriano Degano

fast, efficient and thorough with a smile

Jillian Campagnola

I completed the Vision Therapy program with Dr. Hopkins after a concussion in 2015 left me struggling with symptoms related to my vision for 5+ years. The difference is astonishing! The sessions were thorough, the homework was always easy to understand and the needed materials provided, and Dr. Hopkins was extremely knowledgeable, compassionate and honestly fun to work with. The technology she uses is amazing and really gets a full picture of everything your eyes are doing and where they need to be to work properly. Before Vision Therapy I was constantly tired, my eyes would double often and I was walking around with limited depth perception, among other irritating symptoms. Now, I score in the "normal" or even above normal ranges and my eyes never fatigue to the point of doubling. I have also noticed a significant improvement in my balance, which was heavily impacted by my accident. While in the program I even began a successful return to work after 5 years off and between the two my endurance increased substantially! I just finished my 3 month check in after completing my sessions and my improvements have held steady or even continued to improve. I highly highly recommend this program for anyone who has suffered a head injury as well as those with children who are struggling with convergence issues, etc. I saw lots of happy kids leaving or arriving for appointments adjacent to mine! It truly, truly works and is worth every penny.

C C Cronier

Always a pleasure! Competent, efficient, pleasant staff and great service. Today I met with Dr Mossop! My eyes and vision are in great hands!

tim blake howson

Awesome place I'm feeling very Confident of the choice I made.

brenda schultz

It was a good eye exam. They take good care of me.

Geoff Senson

Dr. Mossop is an outstanding opthamologist. The whole experience is first rate.

Stephanie Miller

Very patient with my two month old baby. We are taking our older children back for exams.

Rafaela Araujo

I just had my full eye exam. The staff is really friendly and very helpful. Dr. Beck was excellent, very patient and explained everything in detail. I would highly recommend!

Dan Murray

I found the whole experience to be friendly, efficient, thorough and professional. Dr. Beck and team will be looking after the health of my eyes for years to come.

Dennis Stefan

Best eye exam I've had. Very scientific approach prior to the "1 or 2". The Dr was very accommodating and was able to correct my vision to 20/20! None of the others I've been to have been able to do anything with my right eye.

Michael Bergeron

Extremely rude people and they will overcharge for anything they can get away with. Any other optometrist is better. Will never go back.

Sam Smith

Extremely bad customer service. Will NEVER return.

durk diggler

Very rude, would never see again.

Sofie Smith

Excellent service!!

Alex S.

Loved my visit to Dr.Hopkins and Associates. Office is bright and welcoming. Dr Chris was informative and easy to talk to. Great experience!

Ron Book

As expected, everything went smoothly.

Larry Mantle

As always, top quality no-nonsense service from Dr. Beck and team, good COVID-19 mitigation protocols.

Alex

Very professional, quick and great service! Would highly recommend Dr. Woods to anybody.

Jim Campbell

Very friendly and professional. Very good experience. My first time in the St. Catharines office. I have always gone to the NOTL office which is equally as good

Holly Lee

I recently had a complete eye exam and it was the most thorough exam I’ve ever had! Extremely friendly staff as well!

John Halljr13@gmail.com

The Doctor was very concern about my eyes. And asked if I had any concerns about my sight. She checked my eyes, took deep pictures of them and showed me how they looked and was not too worried on how they looked. She said to come back next year and she will check them again.

Darlene Marie

Very professional and thorough. I felt that I finally had some questions answered.

Tanya Wadeson

Dr. Hopkins was excellent with both myself and my children. She helped assess my four-year-old and my one year-old an answered any concerns I had. I highly recommend this clinic. I have personally been with them for over 10 years and they have always been very thorough and helpful.

Tracey Loucks

Always a wonderful experience the staff is pleasant, the office is clean and setup really nice.

Ray Tham

Dr Amanda Beck has provided me with prompt and professional service. Answered all questions I had regarding my vision. Highly recommend her for all your vision requirements.

bill learn

Dr Amanda Beck was very efficient and made the eye exam a pleasant experience. The whole team was excellent.

Elsie Ross

Most friendly and pleasant people. Very competent doctor. Grateful to be a patient.

Gayle Wood

I forgot my mask today. No problem, Dr. Mossop and team were very helpful and provided one. The entire exam went well and I was very pleased with the results.

Thomas Iggulden

Very polite and friendly staff/doctor. They helped me with my eye exam and with picking out frames. No pressure to buy, and no hassle with direct billing. Would highly recommend!

leanne tuff

Disgusting service by the secretaries, they are condescending and try to charge extra fees -when questioned about the fees say they have to talk to the dr and once they do there is no extra fee charged. They purposely make you feel intimidated for asking about the charges. They refused to give me my prescription without another eye exam which of course is another fee. This treatment happened the first time and I put it off to a bad day but the second time I realized that this is how they operate and the drs must be fine with this behaviour although not sure how they can keep any customers. Myself and 3 kids will now be going elsewhere

Elisabeth de Boer

A good and safe eye exam. Very professional.

AK Will

I highly recommend Dr. Hopkins for vision therapy. Such a help.

Lynda Wells

Went for my annual eye exam today, was very impressed with the smooth pace in which everything flowed, flawless. Just the way I like it especially during this pandemic. Really friendly and very helpful staff. Dr Becks is just wonderful and explains everything as you go along with examination. My permanent optometrist always.

Wayne Campbell

Was very happy with service, the people there were very professional & nice. Will always be happy to keep going here. Wayne Campbell

Tina Propper

Very nice exam Pleasant doctor and efficient assistant! Very nice office too!

Hermina Miron

Very thorough and professional. The eye exam is painless. However, it is unfortunate that the dilation of the pupil is necessary, especially before the exam. It makes things somewhat blurry and lasts until late afternoon.

Jenny Long-Stewart

Excellent experience with Dr.Beck as usual. She is very thorough, explained everything in detail. Administration was very pleasant to deal with. Great visit.

pj Hicks

Thorough, friendly, clean facility!

Carmen Culcer

I am so happy I chose Dr. Hopkins & Associates! The staff is welcoming yet professional, and Dr. Beck is wonderful! Customer care is evident in their approach and they literally go above and beyond to accommodate the more complex requests. I was impressed with the level of service; the "comprehensive eye exam" is indeed comprehensive and far beyond everything I had experienced before! After my first visit I feel reassured and confident in declaring my loyalty to them. Thank you for providing the opportunity for feedback! If you are new to the community and looking for a reliable optometrist, look no further!

Jeanne Pawluk

Have been with this clinic for years. Excellent service. Staff are friendly and very professional.

BBB GG

Nice people well equipped. Helpful and explained everything will return.