Reviews of Shuswap Optometric Centre (Optics Shop)

jane letourneau

Excellent care and service.

Carlee Cornell

Unlike the other reviewer I had a lovely time here. I called at the beginning of the week to check their prices and booking schedule and was greeted over the phone by a wonderful receptionist who then transferred me to one of the doctors I believe, upon deciding they would be able to give me a better description of services and cost. I was informed that I should probably come in with $300.00, which while more than I had wanted to spend I found reasonable as we did not know what kind of frames I would be buying there and wanted to have all the bases covered. Extra insurance, so to speak. Upon arriving early our service was very prompt. The receptionist I spoke with initially was lovely and gracious and immediately went to let them know I had arrived. About five minutes later after checking out their lovely selection of frames (there were a couple of pink metal ones I was quite enchanted with) both myself and my mother were ushered into the back. I am over 19 but I am very close with my mom and she helps to ease my anxiety. I was asked right away if I wore contact lenses which I do not. The exam was set up into three stations, with a preliminary eye health exam I believe in the front, and then the actual eye exam set down the hallway. The ladies I dealt with were all smiles and did their best to keep me comfortable, as I will admit the 'eye pressure' exam was distinctly uncomfortable. However they guided me through it and were nothing but patient with me, which is more than I can say for other optometrists I've been to. The Doctor who performed my eye exam was Mr. Alloway who was even so gracious as to send me a copy of the picture they took of the back of my eye upon request. His candor and patience was delightful and he did not mind in the least when I had to back away from the lense machine for a moment once I felt a bit of eye strain begin to kick in. During the eye exam we came to the conclusion that the optometrists I had seen previously had misdiagnosed me, and recommended that I use the readers you can buy at any pharmacy at the LOWEST prescription, instead of getting the expensive custom lenses which it turns out are unnecessary. So while I do have astigmatism it is incredibly minor and really not enough to effect much of anything and my distance vision, as it turns out, is exemplary (which my previous custom glasses had in fact hindered). Needless to say this was a pleasant surprise! I would certainly go here again! Not only had they cleared up a misdiagnosis which could have actually harmed me, but they were very gentle, incredibly friendly and it was smiles all around. It felt like going to a friends for a cuppa, and I cannot say enough how much I enjoyed this experience. Thank you so much, Shuswap Optometric Centre. I greatly appreciate it!

Joey Gamblin

Fantastic people, great experience getting my first set of glasses

Brent Davidson

I had an excellent experience with the team at Shuswap Optometric centre. Sarah did a great job advising me about my lens options and processing my order. Shawni (sorry if I spelled that wrong!) went above and beyond fitting my frames to make sure they looked and felt great. Do yourself a favour and visit.

Delyle Polet

Needed my glasses repaired in a hurry. They were speedy, friendly and very helpful!

Jennifer Henrie

Clean, modern and extremely comprehensive, I feel comfortable that my family's eye health is taken care of with Shuswap Optometric Centre. From regular eye exams to picking frames and fitting contacts, the staff is skilled and helpful in their areas of expertise. In fact, Dr. Ewanyshyn had me take home trial daily contacts and wear them for a few days, then come back so he could make sure they fit my eyes best. A shout out to Dr. Allaway who once went the extra mile to open the office after hours and retrieve my last-minute contact order so I could wear sunglasses & contacts while on vacation. Two thumbs up!!

Alireza SHYKH

Great customer service after sale and related product warranties

Natalie Dollevoet

Amazing service, amazing prices, and now I have an amazing set of Ray-Ban prescription sunglasses delivered right to my door in Alberta! Shuswap Optometric never disappoints!

Miranda Abild

If I lived here, this optometrist would be my first choice. I traveled to visit family in the area - silly me, I forgot my contacts. With a smile and help reaching my optometrist, they hooked me up with everything. Super helpful and professional.

Miana Dundas

Love love love the staff here!! I'm so happy with my new glasses and to be able to see the world again is amazing :) thank you all very much! Especially Alli, you were very patient and helpful in choosing my glasses and dealing with insurance

Rod Bergman

Had a mishap of one of the lenses of my glasses pop out of the frame while we were on vacation and my spare pair had missed being packed. The staff, from the receptionist to the technician, were friendly, courteous, and efficient. They explained what they would need to do and advised me that there was a slight risk that my frames could be damaged. The fears were unfounded - their expertise had my glasses back to normal in no time at all...and they didn't even charge for the service! I would not hesitate to recommend them to anyone needing optical service and products. Will definitely be back the next time we're in town.

JE

Won't be buying glasses here again, paid over 500. for all plastic glasses. I'm forever cleaning them, always blurry and look dirty. Very cheap quality ! Service was just ok, nothing special. Save your money.