Reviews of Fuji Optical (Optics Shop)

William Wright

I often come here to shop. The things here are very good.

Felix Ha

I got my glasses from this place, and they are pretty high quality for 180. I think..

Bob Wong

(Translated) As an old customer after many years, I really feel filled with emotion. The past enthusiasm and professional service have become a thing of the past. I am a little bit dare not to say anything else. Just talking about making a phone call, answering the phone is what a man wants to do. There is no guarantee that it can be done. I also compete with customers for 10 yuan. If you don’t say a few old customers for more than 10 years, don’t compete for 10 yuan. I don’t know why, heyday Of the 4-5 Fuji companies in most cities, now there is only one, which may hurt the morale of the employees. If you don't have a correct attitude and try to share the successful experience of Yang Fuji in the beginning, it is likely to disappear in the vast sea of business! As an old customer after many years, I really sigh with emotion. The past enthusiasm and professional service have become a thing of the past. I can't flatter myself. I just want to make a phone call and answer the phone. There is still no guarantee that it can be done. I also compete with customers for 10 yuan. If you don't say a few old customers for more than 10 years, don't compete for 10 yuan. I don't know why, heyday Of the 4-5 Fuji companies in most cities, now there is only one, which may hurt the morale of the employees. If you don't have a correct attitude and try to share the successful experience of Yang Fuji in the beginning, it is likely to disappear in the vast sea of business! (Original) 作为老客户相隔多年，真的感慨万千，以往的热情，专业服务已成为过去式，真有点不敢恭维了不说别的，光说打个电话，接电话是男士想干不干的，还不保证能否可以办到.还为10块钱与顾客争来争去，要不说了一句10几年的老客户，就别为10块钱争个高低，也不知道何故，鼎盛时期分佈大多市4-5家的富士，如今只剩下一家了，这也有可能伤及员工的士气.如果不端正态度，努力发杨富士当初创业的成功经验，很可能在茫茫商海中消失！ As an old customer after many years, I really sigh with emotion. The past enthusiasm and professional service have become a thing of the past. I can’t flatter myself. I just want to make a phone call and answer the phone. There is still no guarantee that it can be done. I also compete with customers for 10 yuan. If you don’t say a few old customers for more than 10 years, don’t compete for 10 yuan. I don’t know why, heyday Of the 4-5 Fuji companies in most cities, now there is only one, which may hurt the morale of the employees. If you don’t have a correct attitude and try to share the successful experience of Yang Fuji in the beginning, it is likely to disappear in the vast sea of business!

Rilakku-San

Got my sunglasses here. They work quite well. My mom usually comes here and I can admit that she can be a little difficult, but these guys are great and always take good care of her. =) Thanks!

Shawn Patterson

Bought glasses here a couple years ago and let's just say the dxperience was horrible. They messed up my lenses by giving me the wrong prescription and the staff seem to not really be that knowledgeable. No idea why I even bought them there in the first place. Lesson learned for sure!

Emily L

Excellent after sales service! Complimentary cleaning and fixing my broken screw.

Kit Hang Chan

(Translated) Acceptable (Original) 尚可

olivia yang

Receptionist gave me the company receipt and had the audacity to call and "warn" me not to take it.

David Lee

Excellent service for a low price

Chi Zhang

YMMV but I was very pleased when they told me I would be able to pick up my new glasses later that day. That's like a 6 hour turnaround time, which is super duper fast! Obviously they will charge more than online retailers like clearly.ca but you can still haggle the price (like all stores in Pacific mall haha)

Josie Carrillo

Im sorry I had not posted this review sooner. 18 months ago, I got my glasses from this place. So far they were the most affordable I could find as they always had promotions, good quality, and 18 months later I still love this glasses. My vision has changed, so now I must upgrade the lenses but I like the frames so much Im keeping them. Thats the reason why I was looking at reviews today.

jason zhang

Very poor quality , neither service or quality is there, see the pictures for the frames offered by FUJI . I wish to rate them are 0 star if I can

Patrick Ho

It was good, but now the services are very bad. Never go again.

syed Kazmi

Very poor quality and after few months color fade. Tried with 3 different family members glasses, all of them either faded or had some material defect. Once can be a fluke but 3 times is a pattern. These people are crooks through and through. They ruined my original RAYBANS. I sent it in to get them repair my plastic coating on the frame. Not only did they do shoddy work on repairing the coating, but they took my original lenses from the frame and put in their own (there is a now a plastic coating on the LENSES that is now coming off, within a few months of me getting them back.)

Haochen Chou

Poor lens quality. Broken within 4 months. They don't exchange or refund, have to pay to buy another lens. My old lens have used for more than 3 years, and theirs couldn't last for half year. Although service is good, but you paid for it.

liu jimmy

(Translated) Put the glasses in the store on June 27th and ask me to come over on the 23rd on July 22nd. After the 23rd, no one! ! ! what (Original) 6月27号把眼镜放到店里 7月22号叫我23号过来拿 23号到这之后 没人！！！ 什么东西

Kristi Liu

The worst service possible, the employees are extremely rude. Would give 0 stars if I could.

k621219

You should never go to this store.I bought glasses here a few months ago.The glasses broke down and I went to the optician near my home and found shocking fact.I paid about $350 for both lenses. but One lens is a cheap lens with no name.They are a group of scammers.

Raymond Cho

Glasses were purchased from Fuji Optical. Salesperson convinced us to purchase their “brand” of eyeglasses. We went with their suggestion based on the fit, however, the glasses were never dropped or mishandled in any way (mint condition). They snapped after 3 uses! We went back (even though it was past a year) to show them. They didn’t care nor offered to help. Needless to say, terrible after-sale assistance. Buyer beware. I can’t comment on the usual brands however stay away from their own branded products. We will not return to this store. PLENTY of other eyeglass stores at the mall. All these negatives reviews can’t be wrong!

Edo Tensei

Ok lets start first of all it was pretty ok they gave us good service and everything was exxelent until the day of the pickup it was the wrong perscription and now our grandmother dosent have good glasses because of this fuji so if i recommend even a being stuck in a valley without a cell phone gosh i recommend hakim optical

daisy chik

bought 2 pairs of glasses, broken within 5 months (broke randomly, the frames just fell apart even tho they were reading glasses) i also bought a years worth of contacts for over $600. a year later, i check out a different optical place and turns out FUJI GAVE ME THE WRONG PRESCRIPTION CONTACTS AND CHARGED ME TWICE THE ACTUAL AMOUNT. Because i had given them my glasses prescription, they used those values to place an order on my contact lenses (ps. theyre supposed to convert the prescription). they ended up giving a perscription that was too high, and charged me $600+ when i bought the correctly prescribed ones for $380 at another optical. NOT PROFESSIONALS.

Eric Liu

Bad quality, bad service. They're not responsible for quality issues.