Reviews of FYidoctors - Parry Sound (Optics Shop)

Tammy Morris

One of the pins in my sunglasses broke. I did not buy them in Parry Sound, but I am here for the summer and took them to FYidoctors to see if they could fix them. Not only did they fix them in less than 5 minutes, they did not charge me. What fabulous service! Thanks so much for you help. I will be back if the need ever arises.

Leighann Badger

Awesome job keeping everyone in stock with contacts! I love an hour away from Parry Sound and this team shipped my contacts right to my doorstep! Also it was very fast to receive my contacts! Great work during this pandemic!

Christine Corbett

Very professional and helpful. They help me "see the light"! Especially love my Tiffany sunglasses. Dr. Bishop & Dr. Marshall are great and provide excellent eye healthcare & eye glass service.

Lori Guillemette

I broke my frames a month before I was able to get a new pair with my insurance. I was so grateful for the care I received on the spot while I waited, as they adjusted my lenses and made them fit into frames that they had on hand. A great fix to tide me over until my new pair next month. Thank you so much for your amazing service!

Dorothy Bernhard

Seriously the BEST Optical store I have ever been too. My husband lost his glasses in Lake Joseph and I called FYIdoctors at 5pm with the hope of a miracle that he can get a pair of glasses that late in the evening same day. Paula is AMAZING. The store closes at 5.30pm but she was still willing to see us and help my husband get a pair of glasses! She picked the best frame for him in advance and cut the lens so well into the glasses. Not only that - the price was AMAZING!!! She also helped him find a solution to not lose his glasses in the lake again and found him a clip on sunglasses. Paula was never hard selling and helped us out with everything!! If FYIdoctors and Paula was in Toronto I would be their regular customer! Seriously if you live near the store and need glasses go to FYIdoctors!!!

Gayle Wilson

Always helpful, doctors are thorough and experienced. The staff is knowledgeable and helpful. I love that my glasses can be tightened or repaired any time at no cost. There's a friendly and welcoming atmosphere.

Lenni Nickelo

Awesome service, really great staff, They also have a payment plan, which comes in handy,

Galaxy Girls

Received the wrong glasses and they would not do anything to make it better didn’t even do a proper eye exam after going to a new doctor I found out that I was wearing the wrong lens and needed bifocals something I didn’t received but payed for if you like to see go somewhere else

Northwind Mechanical

The team here is great! I have been going to Dr. Bishop for over 15 years now and the service is amazing! Was just there had to get readers and Lucy was so helpful when I arrived, and she was helping pick out my readers with team she even went above her job to make sure that as soon as my glasses had arrived that she had called about 15 mins after they were tested to make sure the prescription was correct. Such a great team keep up all the hard work ladies ( definitely Lucy)!! Thanks again for all the great service!

Michele Lavigne

Dr. Scott Marshall saw me in Parry Sound on an urgent basis while visiting the area with an urgent ocular issue. He and his staff were EXCELLENT, accommodating, reassuring and provided really stellar clinical care. I am very grateful for the experience and opportunity to have been seen so quickly. Thank you ! thank you !

Gary Jenkins

Great people to deal with and look after my eye care .

Dollina Bonnar

My husband and I retired to our cottage and like all moves in life it comes with the changing of various health specialist. One change for us was our Optometrist and thanks to a friend from Parry Sound, we were referred to FYidoctors. I had my initial appointment with Dr. Scott Marshall on Oct 8. I have never had such a thorough assessment. Dr. Marshall is extremely professional, caring, and his proven listening and communication skills left me feeling confident that he held my eye needs to heart. My new prescription glasses are perfect! I highly recommend the services that FYidoctors and their staff provided.

Paul G

Everyone at this office is excellent to deal with. Friendly, polite, knowledgeable and helpful. I would highly recommend this office.

P B

We we're visiting in the Parry Sound area when my wife broke her glasses the people FYI doctors looked after us very well by replacing the frames and it was muchly appreciated thanks for the great service

Leon Parry

It has been a bad year for alot of reasons but Colleen made my week???? I highly recommend this local business ???? thank you Colleen????

Tammy Love

Took my teenage daughter in to have have an eye exam and had an awesome experience from the front desk staff to Scott Marshall ☺️ thank you, s???? you again!!!

Rachel Irwin

Excellent customer service! They repaired and adjusted my glasses for free, Ireally appreciate the excellent service!

Anne Litkowich

I have been a client of FYidoctors - Parry Sound for a number of years now. They are amazing to work with. Each staff members takes the time and care to know your name and work with you in a very professional manner. I have recommended this clinic to my friends. I would highly recommend it to my family members but they don't live here. :)

John Reid

I required an adjustment to my frames which I had inadvertently bent. I phoned FYI Doctors, Parry Sound and explained my situation. They were most eager to satisfy my request. I met Colleen who was extremely willing to be of service. After a couple minutes wait, Colleen returned with my frames back to their original setting. I am very appreciative of the service I received at FYI Doctors, :Parry Sound and would not hesitate to recommend their clinic. Remember, you only have one chance to make a good first impression and FYI Doctors, Parry Sound did not fail. Thank you. John Reid

Anne Potocnik

Both optometrists are friendly, professional, and give exceptional care. The staff also are the same. What impresses me the most is care they take to make sure your glasses are comfortable and exactly right for your vision. (My glasses have prisms and need many very small adjustments.)

Wilfred King

Prompt, curtious and professional are the best words to describe this team of eye care personnel....was expecting a long wait but I received my new pair of glasses within a week--- awesome work you do, and I would not hesitate to recommend your Establishment

Karen Mahon

Dr Marshall & Dr Bishop are extremely knowledgeable and proficient. They have taken great care of us over the years. Staff are always friendly and helpful when dealing with. Highly recommend FYIdoctors in Parry Sound

Yvonne Heaman

A recent experience for me in purchasing a new pair of eye glasses at FYIDoctors was amazing. It is very difficult to know if a particular frame is looking good on you without your prescription lenses. This is where the sales person can be very helpful and at FYI I experienced such a person- Melanie Heidman. She was extremely qualified and helpful in choosing my frames. I love them and have received many compliments. I have worked with Melanie for many years and she has always been wonderful.

Jean Bartholomew

I booked a first time appointment today for both me and my spouse, we had the best experience, Dr. Scott Marshall actually took the time and explained all the test results in full detail, it was very educational. We were treated extremely well. The staff was also fantastic and very efficient. We both agree this was the best experience with an optometrist we have ever had. Thank you Dr. Scott Marshall and staff for both your professionalism and friendliness. Highly recommended 10/10 ***

Mike Masterson

Great interaction with Mr.Marshall, he was very professional, knowledgeable and polite. Unfortunately the sales associate didn’t seem like she wanted to be there and behaved like she could care less about helping me choose my eye ware options. I was disappointed because I was ready to purchase a pair but bowed out due to unpleasantness of the sales associate.

Cutler Jason Rebecca

The staff was very friendly and professional. Dr. Bishop provided a very thorough assessment. I did not feel rushed and with recent covid 19 concerns, ppe was provided and used appropriately.