Reviews of Hakim Optical Oshawa -Taunton (Optics Shop)

David Sutherland

Informed & reliable service. Courteous & professional staff!????????

Henry Valcourt

Great service. Not pushy

Matthew Mahoney

Impeccable service and the staff is knowledge able and helpful

Hanna Lavoie

Great customer service, dont know why people are complaining of a no refund policy when its clearly stated when purchasing. Despite this staff are very friendly

Michael

If you want a refund prepare for a battle... I purchased a box of disposable contact on friday at 5:15pm. Saturday I returned 15mins before closing time requesting a refund. The gentalman working there had his winter coat on and appered to be leaving early. Immediately he flat out refused dispite my bill of sale stating nothing about “no refunds or exchanges”. After a lengthly discussion which he said “you made up your mind to buy them so no refunds” and “did you get them cheaper els where” he said I would need to talk to his manager on Monday. Note I had not received the contacts nor could the order have been picked/processed because the supplier “doesn’t work on weekends”. Monday I called, requested the manager. She looked up my file and said I could get a refund but they would refuse to sell me contacts in the future because “this doesnt look good”. I returned to hakim that night and was given a refund. When I asked why I was not able to be given a refund on saturday I was told “I needed manager approval”. Highly doubt that is store policy and if it is then it should have been communicated to me when I initially requested a refund.

Amanda Hall

Service was excellent! Very friendly and helpful. I love my new glasses, best glasses I have had. They fit comfortably and look great. Thank You!

Britney Kohli

Could be better

Jennifer Tewnion

The optometrist here is great. I got my prescription from her, but it DOESN'T include the P.D. #s. I call in asking for them and they said it would be a WHOPPING $70 JUST to get my PD over the phone! It is a part of the prescription and is required to be given out when asked as it's part of what you paid for. What a scam. Now I can't buy replacement glasses online. Won't be back.

Troy Holmann

Great service and choice. Would recommend it

Ryan Musa

Impeccable service and the staff is knowledge able and helpful

Aysha Winter

Way overpriced

M.W. MacDonald

Excellent customer service, They are very receptive to handling any issues along the way and want to ensure your complete satisfaction.

don elder

great service -super product -lots of help-I've bought glasses here for years eldie