Reviews of Atlantic Eye Centre (Optics Shop)

Nicole Vander Doelen

Wow what a great experience! I am a dal student form out of province so wasn’t sure where to get my eyes checked. Looked up “eye doctor” and choose this location. Dr.Lu was so energetic and informational, made me excited about having to get glasses. Also so fast & on time. They also offer a great 30-day warranty if you buy your glasses there, and get them to you within 1-2 days!

Lilac Harel

Very kind and nice, eye exam very thorough, highly recommend!

David Shoults

I’m quite surprised reading some of the negative reviews here, as they are not at all consistent with my experience. I just had an emergency visit with Dr. Lu, whom I had never met, and all things considered it was the best optometrist experience I’ve ever had. I went in with a scratched cornea and extreme discomfort, and I left with the biggest feeling of relief and very little discomfort. When I initially called to see if I could come in, he decided to stay open long enough for me to get there. After the appointment, he gave me his cell number in case I experience any emergencies before they reopen on Monday. I’ve never contemplated having a go to optometrist, but I know where I’ll be going from now on.

Jessica Pellerin

Today I visited the Atlantic Eye Centre unannounced in the hopes of making an appointment to discuss my concerns regarding a current prescription. Dr. Lu made time to see me immediately to address my concerns, despite my not having made an appointment. Knowing that my issue was minor and would be possible to sort out in the moments prior to his next appointment, he graciously helped me then and there to set my mind at ease and solve my problem. While the thorough care and excellent frame selection do much to recommend this business, it is the unparalleled courtesy and customer service which merit the recommendations I am pleased to make when anyone I know is seeking an optometrist. Look no further if you value quality care, impeccable customer service and a terrific selection of frames and contact lenses. 5 stars out of 5, bravo.

Lyndsay Armstrong

Really great experience here, Dr. Lu and his staff are wonderful.

EK M

I'm not sure why people have been commenting that Dr. Lu rushes and doesn't explain things, because in my experience he has been incredibly thorough. He even pulled up a diagram to explain my eye disorders and answered any questions I had in a very detailed manner. Not only that, but during the exam when he does the "1 or 2" thing with the lenses, he double and sometimes triple checks to make sure whether 1 or 2 is better. I've never had an eye doctor do that. Really. In the past I've had trouble with my prescriptions because of that to be honest, so this is really important for me. He's also got a lovely disposition and a sense of humour, which in my opinion is far too rare in most eye doctors or really any medical professional. Dr. Lu is a lovely man and it's clear that he cares about what he does as well as his patients. I'm quite grateful to have found him. Edited to add - the complete eye exam costs $129. In my opinion this is more than worth it because I have been through the ringer with eye doctors not understanding my eye disorders and/or being of the type that wants you out of there as fast as possible. Dr. Lu takes his time and actually cares, which is more than I can say for many eye doctors in this city. As well - and this is a BIG one - glasses and contact lenses arrive really fast. Like within a week. That's pretty awesome.

Mel

Great service! Dr Lu was a nice person and very approachable! He'll explain to you everything about your vision.

Jordan Galbraith

I really enjoyed Dr. Lu. Nice office, punctual, super quick eye exam. I thought he was a very funny man and enjoyed his shtick. Definitely a salesman, but I, personally, did not have an issue with that. Selection was a bit small, but it's a small shop and I did end up finding a pair I really liked.

Farshid Varno

I don't know if Dr. Lu has changed his attitude since when I met him in 2017 or not. Back then, I went there for just checking if I need new pairs of glasses or not and after all the examinations, he insisted me to buy a new pair of glasses from him and him only because he claimed if I go elsewhere with the numbers he prescribed, they may give me wrong glasses. When I observed this obsession I changed my mind and said I just need my results and do not need new frame and glasses from you. So I took the measures (prescribed by Dr. Lu) somewhere else and got an expensive and nice pairs of glasses but the measures where wrong and I had sore eyes for 2 months of wearing them. My eyes were exploding from pain so I went to another eye doctor and she told me that my glasses numbers are totally wrong and that's why I had sore eyes and headache. I got a new pair (have been wearing them for 3 years) and have never had a problem with them.

Jaden Levesque

These guys are amazing. They were so thorough and kind! Definitely going back!

Kristina B

I came here for an eye exam to get new glasses and contact lenses. Got an appointment quite quickly but then was just disappointed - Dr. Lu is quite hectic, speaks very fast, and does not explain what he's doing and why. The best part - when I was about to pay, they charged about $50 more than what the eye exam costs as Dr. Lu had also performed a contact lens adjustment and, without comment, had given me a pair of new lenses. I had requested neither. Refused to pay for a service I did not want and ended up paying way too much for one pair of contacts instead. They also conveniently forgot to give me the prescription so I had to phone in several times to get it by email. While I don't doubt Dr. Lu's work, he strikes me to be more of a business man looking to make a buck wherever he can. Atlantic Eye Centre won't see me again.

Adam Reimer

Made an appointment to get my eyes checked out. Staff are extremely friendly. I don't think me or my girlfriend stopped laughing since we walked in.

Ivan Okello

Going for an eye exam for the first time ever made me frightened but the staff were so helpful. I left very content with the service I got. If you need eye care, Go to Atlantic.

Meg MacDonald

One of the best eye appointments that I have ever had! All of the staff were very nice and helpful. There was very little pressure to buy glasses from them. And they put lenses into glasses on-site!

Wesley Macauley

Had a similar experience as a poster, I will copy her main point as sums it up exactly as it happened " Got an appointment quite quickly but then was just disappointed - Dr. Lu is quite hectic, speaks very fast, and does not explain what he's doing and why. The best part - when I was about to pay, they charged about $50 more than what the eye exam costs as Dr. Lu had also performed a contact lens adjustment and, without comment, had given me a pair of new lenses. I had requested neither." Will not return here as I think this was very shady and was not taken off the bill when requested

Sydney Furzeland

Great help staff

Jonathan Baillie

I came here for an eye exam as I was complaining of headaches after excessive screen time (reading for my job) and ended up buying my glasses here. It was my first pair of glasses ever. They gave me the incorrect prescription. I brought them back as it made my headaches worse. They recommended that I buy a second pair. At this point I started to feel a little taken advantage of. Being new to glasses and having two insurance policies, I think they racked up my charges and then tried to get to me buy a second pair to fix the problem. I definitely would not go back. Would not recommend.

Vince McCarthy

Absolutely wonderful people! Dr. Lu is just so pleasant, thorough, and just a good honest person:) Have been going here since moving to Halifax in 2015, have had nothing but great experience here.

Conor Adams

6 months ago I scratched my cornea pretty badly. Where 4 other optometrists said I needed to be in their system to get medical attention, Dr. Lu squeezed me in that day. Dr. Lu was also able to adjust my prescription to 20/20 vision which nobody had ever done before. I have since bought 2 pairs of prescription glasses from Atlantic Eye Centre and the overall quality, timeliness, and customer service is second to none.

Chan Stephanie

Really bad experience with Dr Lu. I arrived there on time with my appointment, someone seems like his friend cut off my lane. Eventually, I waited over 30 minutes because of this guy. It only took 5 minutes to finish my exam. Furthermore, the Chinese woman was being bad attitude if you didn't buy a pair of glasses in their store. I will never come back!!!

Yasser Malik

I was visiting from out of town and my glasses unfortunately broke. The salesperson was able to find me a quality frame that fit my existing lenses perfectly, and provided me a detailed invoice for insurance purposes. The staff was friendly and helpful. A small store but got the job done.

jennifer stewart

All I can say is this business is absolutely amazing,I had an eye emergency went to cobequid (no help) went to VG emergency and being told my eye pretty much was not emergency called this business took me in right away and fixed me. I will not go anywhere’s other then here……. THANK YOU SO MUCH

J Frith

Dr. Lu is so nice and the staff are kind and professional. Highly recommend.

Jordan Hawk

Doctor Lu is the best eye doctor I have ever met. I visited him for emergency and he took care of me very well. I would highly recommend him and wish him the best

Felix Fei

Thank you! My eyeglasses lost a small screw but optometrist helped me repair it very quickly! Super nice

Varun Dhunna

Everything was smooth and fully explained prior to seeing the doctor. The doc was an amazing gentlemen who made the entire examination experience seem like a genuine conversation. It felt fun to go to the doctor's office for once. Highly recommend, these guys are the best! See ya in a year.

Kelsey Jones

Dr. Lu goes above and beyond. He caught something that multiple doctors had missed. I will always be so grateful to him and his clinic and I will never go to anyone else!

Tracy Feltham

Dr. LU and his staff were absolutely amazing!!!! I would highly recommend Dr. Lu, he was kind, funny and awesome in every way. Thank you Dr. Lu!!!! I love my glasses

Steve Wheeler

Dr. Lu is a great doctor

Darlene mac neil

I had eye glasses from a rival eye glass company where you buy one get one free,what a joke,nothing is free,they tell you that just to get your business, once you are out the door, so long sucker.I went to Atlantic eye center on Spring garden Road,and Dr.Lu and his team were awesome,they walk you around and show you different eye glass frames that are good for your face shape, and Dr.Lu does an eye examine you won't get anywhere else.I have a new pair of glasses that have a warranty for 2 years and after 6 years with my old ones I can see 100 percent better.So if you need an eye exam, and or new eye glasses this is the best place to go.Thank you Dr.Lu and staff you guys rock !!

Towid Khan

Very helpful and relaxing. Dr is amazing.

Sahl Alghamdi

Dr. Charles is the best!

T K

This was my second appointment here, though my first with Dr. Lu. Appointment times were very accessible, and I was able to book one within the week. COVID-19 precautions were seamless and made me feel safe entering the space. Dr. Lu is a very energetic, kind optometrist, and addressed my concerns directly and honestly. I was worried about dry, red eyes and he took the time to explain common reasons and provided me with the reassurance I needed. The complete eye exam was thorough and he reviewed the images with me. Thank you Dr. Lu!

Nichola Smith

The staff were very friendly and very helpful! Dr Lu was awesome and informative and helped me pick out my first pair of glasses!