Reviews of Lynn Valley Optometry (Optics Shop)

Alireza H

The only Eye Clinic that specializes in Dry Eye treatment and provides services such as IPL and RF for Blepharitis and Ocular rosacea.

Braden O'Donnell

As a first-time father who has never, in the course of his life, had to wear corrective eye-wear, hearing that my precious two-year old baby girl would need glasses hit me a little harder than I would have expected. Singularly ill equipped to deal with such a situation, I looked to find help and advice wherever I could and found that there was a surprising lack of assistance out there. After visiting with specialists and more than a handful of opticians with disastrous results and staff who seemed more intent on selling us something than genuinely trying to help, I was in a right state of discouragement. That is when I happened on Lynn Valley Optometry. From the moment we walked in the doors, I knew something was different. Although my little girl burst into tears at the mere thought of another optician, there was something calming about the environment and something different about the way the staff looked over at us. Within moments, we were approached by Krista who immediately spoke to my daughter as a person, allowing her to feel comfortable and play with the various samples, taking the time to earn her trust before trying anything on her. This process takes time and precious few people embody the patience and empathy required – something Krista had in spades. In the end, my daughter sat happily munching on a chocolate treat while we put the final touches on the order for her new glasses. It was only when we got up to leave that we noticed the time. Krista and the rest of the staff had, without complaint or the slightest impatience, had kept the office open well after closing time so that we could work everything out. I was amazed – most opticians had tried to rush us out the door as quickly as possible after separating us from our money, but not here. It occurs to me that it is often the little things that make the largest differences in this world. By taking the time to get to know us and to help us find the perfect pair of glasses for our daughter, Krista and the staff at Lynn Valley Optometry have brought a smile back to the face of a beautiful baby girl and have made the proud to be wearing her new glasses. Moreover, they have eased our anxiety as parents and continue to help us understand what is going on with our daughter’s vision.

Devon Ainsworth

Dr. Sodhi is amazing, I had questions about a mild eye irritation that he took the time to go over my concerns in detail, explained the next steps and within 24 hours my eyes were back to normal. I highly recommend him!

Jessica J

Always surprised by just how friendly and genuine the staff are. Seriously the best customer service and really knowledgeable doctors and staff.

Shaun Randhawa

First time trying this place out, quite happy here, my appointment was on time, hate having to wait. Met with Dr. Sodhi, he did a good job of keeping the appointment entertaining enough, so i didn't fall asleep while he did his checks. Then I met with some sales associates who helped me select my frames, i usually have a really hard time selecting frames for my face. I found the associate helping me Zahaaid i think his name was to be very good, he was able to quickly select frames that i liked, I made my selection and i was out the door. Overall a good experience.

Jennifer Young

Had an eye emergency and even though the schedule was booked - they squeezed me into the day. Fabulous service and treatment from beginning to end! Thank you Lynn Valley Optometry.

Delphine Monsurate

I was very impressed by the treatment and advice I received from everyone at Lynn Valley Optometry, from the eye tester, to Dr. Sodhi and specially Michelle Klessen who went the extra mile to procure a very nice set of frames for me. I was very pleased with the service and the pricing and would recommend this place in a heartbeat to anyone I know

Stephan Pisko

My wife and I have been going to Lynn Valley Optometry for many years now and every time we go we receive the absolute most superior service along with outstanding medical eyecare treatment. Dr. Altaz is a passionate medical eyecare professional who goes beyond just optometry to offer the very latest technical eyecare treatment available anywhere. His entire staff is also very passionate, extremely service orientated and caring. We not think of going anywhere else for our eye health it is just the best !

Janice McCormack

It was the best experience I have had getting my eyes tested. Will be going back next year again. Thank you so much.

ali mortezaie

Overal ok, but they charged me $68 over my son's MSP coverage. Then I believe they are expensive ...

Aaron Junior Turner

Fantastic! I was treated so great in this Optometry office! My exam was thorough, my contacts fit perfect, and the setting is gorgeous! Dr. Sohdi and the team are excellent, and in every way do we recommend them. My eyes have never been better!

Kina Bennett

Very knowledgable, kind, and friendly staff!! Been here twice for an annual eye checkup. The customer service is great and the whole team that works there makes everything very easy to understand and comfortable.

cosmoetic

I’ve been going here for many years and let me just say they are ahead of other optometrists. Here, I got access to overnight contacts and it has helped prevent my vision from declining and the staff that had helped me were very kind and welcoming. The place is very welcoming and it features some free things to snack on and some coffee. My one complaint is that the prices are very high.

Erika Schmidt

Beautiful and clean faculty with super helpful, friendly staff. More expensive than other optometrists I've been to, but that is fine. I also find it strange they don't print out your prescription (for both my eyeglasses or contact lenses) as it seems they like to push particular products on you.

Jared Jamieson

The service my family and I receives at Lynn Valley optometry is always top notch. They will continue to have our business in the future. I highly recommend this office.

Jenna Gibson

I've been a patient here for a couple years and I've purchase 4 pairs of glasses from them. Love all the people in the office - super friendly, super helpful. I also love their frame selection and their ability to find frames that suit me. I spend huge amounts of time looking at computer screens and their attention to dry eyes and my computer vision has improved my quality of life so thanks LVO - I appreciate it!

Mia Nissen

I've been coming to Lynn Valley Optometry for many years. Even after leaving the north shore, I make the trip to ensure I'm in the trusted care of Dr. Shajani and his team. Everyone from the front desk, to the technicians and the doctors are kind, attentive, and total professionals. Recently, they really went above and beyond. My prescription had changed significantly, and I was having a difficult time adjusting to my new glasses and contacts. I came back three times (slightly sheepish, as I don't want to be one of "those" patients haha). Dr. Shajani took the time to listen to my concerns (he really listens), they made a few adjustments, and I'm so happy with the result. Feeling kinda sexy in my new frames, haha! Seriously, the main thing is I can see clearly. I'm much more confident at work and play as a result. Thank you for everything, Lynn Valley Optometry!

Chelsea Ayers

Fabulous. All of the staff went out of their way to help me feel comfortable. As well, the facility was beautiful. I would pay the slightly higher $ for this favorable experience again. - It should be noted that this is the only online review I have ever left, for any business!

Matt Hall

Terrible customer service.

Chrissy Sall

The Staff at this clinic are outstanding! Everyone was very friendly and accommodating with me. They were competent in their work and professional as well. The primary eye Doctor I saw was very empathetic with my concerns. Dr. Madan is a great choice for anyone who needs an eye doctor. I highly recommend this clinic .

Zoe Capps

Update: We have been seeing Dr. Sodhi and the Lynn Valley team for several years now and we are always so impressed by the care we receive. Everyone is kind, patient, approachable, and knowledgeable. Highly recommend! The team at Lynn Valley Optometry is professional, knowledgeable, and really lovely! They truly go above and beyond for their patients. Dr. Sodhi is very thorough, patient, and has a wonderful bedside manner. Lisa (optometric assistant) and Samantha (reception) are friendly and very helpful. The office has extensive diagnostic equipment which allows for significant diagnostic testing on site so results are obtained right away. They have a nice retail area. Appointments take place on time and the office is very accommodating. I feel so lucky to have found Lynn Valley Optometry. The team here is amazing! Highly recommend.

Sepy Bazzazi

Every time I visit Lynn Valley Optometry, I get treated so kindly by all the staff, technicians and doctors. They all know what they're doing, they are extremely efficient (I never wait around,) and they provide me with excellent information and feedback about my eyes and vision. Not to mention, the technology is always so great and seems to always be improving. You guys are the best, no plans to go anywhere else, will always recommend you.

Shanna Hayes

I purchased lenses from Lynn Valley Optometry, and It was a great experience; I will definitely go back. Stuart helped me with my lenses, and he was very kind, helpful and knowledgeable. The whole experience was easy with no pressure.

Aaron Nathanson

The staff and doctors at Lynn Valley Optometry are extremely attentive, caring, and detail-oriented. After suffering an eye injury, a friend recommended that rather than go to the ER or a walk in clinic, I should see an optometrist. This advice, coupled with my luck in finding Lynn Valley Optometry, led to a full recovery. I received quick, thorough care and treatment from the doctor here. My first visit was on an emergency basis, and they quickly were able to diagnose my injury and provide a care plan. Every person I interacted with at this place was professional, and I always felt like I was being taken care of. Getting an eye injury is not only extremely painful, but also scary — I am very grateful for LVO and their commitment to getting me fixed up. Thank you!

James H

Outstanding customer service and Dr. Sarah Brassil was informative and very helpful. Everybody was great with my kids and made us all feel welcome. This is why I keep coming back!

Tom Greenwood

This place is great, clean and professional! The staff are all super helpful and really polite, I always recommend going to this optometrist!

Robinson Marroquin

Dr. Altaz Shajani is very knowledgeable and updated. I have suffered of severe dry eyes for years, he has saved my life with the IPL treatment. The staff is very friendly and kind. I definitely recommend Lynn Valley Optometry.

Abby R

The moment I walked in the staff was incredibly friendly and very knowledgeable. My eye exam with Dr. Sodhi was great, he was very gentle and thorough with my screening and made me feel at ease. I would highly recommend this clinic and Dr. Sodhi to anyone.

Eliza Preiswerk

Excellent customer-service and services overall! I've been going to the Lynn Valley Optometry office for about 5 years now and wouldn't dream to go anywhere else. I trust my eyes' health completely in the hands of the LV Optometry staff!

Jenaya Barker

Professional, informative & great at what they do. You can tell they really value their patients & care about providing the best experience they can. Could not recommend more!

Brooke

Everyone there is super lovely, kind and explains everything very well! I did not feel rushed at all- they all answered every question I had and I got to pick out some frames I am very happy with :) overall great experience!

Cyndie Gilley

The office staff was personable and helpful. Dr. Shajani was very thorough and knowledgeable.

Robyn Ripoli

Dr. Sodhi is wonderful! Friendly and professional. They also did a great job replacing my lenses and have great frames! Check them out!!

Stephanie Woods

All of the people here are very lovely and helpful. It has been 3 weeks though since I ordered my glasses and I am still waiting. In my opinion, that is a very long time since my prescription changed and I need them to look at my computer all day. Update: They were very apologetic about the glasses taking so long and gave me a $50 gift certificate. So although I was a bit annoyed, that definitely makes me happy and I will be going back there. They have a very stylish collection of glasses.

Highland Green Cleaning

Great service. Professional and super friendly staff!

Anthony Ferrari

Dr. Sodhi was excellent, highly recommend him to anyone!

Patricia Bonillas

Taken my children there, they have a friendly staff and great service.

Robert Marcoux

This place really impressed me. Somebody clearly put a great deal of thought into what great customer focused service looked like. The premises are nice and the staff are warm and inviting. The experience was really smooth. The doctors were great and clear. I had my 3 year old with me and everyone was so good with her. I bought a couple pairs of really nice glasses as well. Well done.

Dr Bobby Birdi

Dr Madan was a very knowledgeable and caring doctor. She answered all of my questions and helped me with my dry eyes. Highly recommend her!

Shaheed Mohamed

Awesome experience from start to finish! Place was very clean and felt very safe from a covid perspective. Staff were also very friendly. Hadn’t gotten my eyes checked in almost 10 years so wasn’t quite sure what to expect. Dr Sodhi was extremely knowledgeable and I felt comfortable from the moment I sat down till the moment I left. You could tell he really cared about my eye health and helped me with some tips and practices to turn around a few issues. Would highly recommend to anyone looking for a new optometrist. I have already booked another appointment for next year.

Michael Tchao

I’ve been coming here for several years now, and I love the service and selection that Lynn Valley Optometry provides. Dr Sodhi is a knowledgeable professional, yet very personable. He creates a comfortable environment when performing the various exams, and he does a great job of explaining the test results. The rest of the staff are extremely friendly and they are all eager to help.

Simrit Birdi

What an amazing clinic! The customer service was exceptional. I truly felt taken care of. Dr Madan was very kind and helpful! I was kind of worried about my dry eyes and the treatments I would have to undertake. Her knowledge of treating dry eyes eased my mind about the whole process. Thank you Dr. Madan! Changed my life!

paula nogueira

I am extremely unimpressed with Lynn Valley Optometry. I called Jan 5rd 2019 to make an eye exam appointment and was booked for Feb 9th. Getting close to my appointment date they called and changed my date to March 3rd and l confirmed that was ok. Come March 3rd l drove an hour through traffic to make my appointment that they gave me and confirmed with me to find out that the receptionist accidentally canceled my appointment. I can't believe that l had to book 2 months ahead and spend 2 hours driving through traffic to be this disappointed.

Jim Burke

I was very happy with my first appointment at Lynn valley Optometry. From the greeting at the door, the efficient initial examination, the time with Dr. Sodhi. The whole visit was super friendly and efficient. Looking forward to the trial contracts and ordering my glasses on my next visit. Great experience!

Jennifer Manthey

I had a fantastic experience with Dr. Sodhi and all the staff at Lynn Valley optometry! I suffer from migraines, and this was my first visit to an optometrist in 20 years. Even though my prescription is minimal, having glasses has greatly reduced my migraines. Dr Sodhi is very personable and knowledgeable about his profession. He explained everything thoroughly in a way that was very easy to understand. I also recently had my frames break (my own fault) and thankfully they were under warranty. Even though I now live in Calgary, Dr. Sodhi went above and beyond and sent me replacement frames to my place in Calgary! Thank you Dr. Sodhi for being a true professional with excellent customer service!

Heath McDonald

Dr. Sodhi is excellent - always takes the time to explain my exam and our plan for my eye health.

Denny Dumas

What a fantastic experience we had at Lynn Valley Optometry! Beautiful office with super friendly staff and a huge selection of eye wear. Dr. Sodhi was extremely helpful, friendly, professional and knowledgable. He took the time to find the right solution for us and suggested a few different products to meet our needs. Overall the experience was exceptional and I'd highly recommend Dr. Sodhi and the Lynn Valley Optometry group to anyone in need of some new eye wear, eye exams or anything optometry related!

Spencer Johnston

Fantastic Experience! Wonderful staff that made every part of my appointment a breeze. Excellent selection and recommendations on frames that fit my face and lifestyle. Thanks Dr.Sodhi !

jay680324

Professional medical service you can depend on.

Ed Peramaki

Outstanding service. Had an eye exam performed by an opthalmologist elsewhere with recommendations for a pair of progressives, but the lenses were frankly unusable. I came to Lynn Valley Optometry to sort it out, as my daughter goes there for VST, and I'm glad I did. Dr Shajani redid my refraction exam and came up with a different prescription - the right one. He also listened to my particular needs for a set of office glasses (I work with multiple monitors at a longer focal distance than most folk) and those are fantastic. Eye-strain is much reduced, and I am happier; that pair of glasses is worth every penny. The staff listened to what I wanted from my glasses, helped me pick out the right frames from a great selection, and had the experience and knowledge to make everything work. I also got a usable prescription - you'll need to drag me kicking and yelling to go anywhere else for my eye care from now on.

Tony Gilmore

Gordon Gekko would be proud! I don't write reviews (no, really!), but my most recent experiences at this practice have left me feeling really quite queasy. In a nutshell there's a distinct gap between a patient's expectation of how a healthcare professional and practice should care for their patients and their sales processes (sorry, I mean "patient care"). I booked in for a Dry Eye Bootcamp as a brand new patient. On arrival I was asked if I wanted to do some extra test to screen for some sort of vitamin deficiency (not related to my condition), at an extra cost of course. Straight off the bat, I was left feeling like something didn't sit right with this place. It was a test I've never even heard of, about a condition I've never heard of and was dubious about its utility or even if it's approved or recommended by Health Canada. First and foremost, recommending and up-selling a test you've never heard of and tapping into the "fear" that you might need it, is a huge red flag. Plain and simple. All this within the first few minutes. I thought I'd persevere with this place against my better judgement. The exam itself was fine if a little rushed. The real red flags started when I was sat down after my appointment with a sales associate only to be bombarded with a ton of dry eye products to buy without any real reasons around why they were good for me. Run for the door after your appointment if you can or prepare to open your wallet. Then, about the dry eye wipes I bought, I got a dud box, which they did exchange without fuss (okay so I thought "great" they're redeeming themselves). They did so, as they had a notification from the manufacturer of a dodgy batch. Unfortunately it then happened again with a subsequent box. I was refunded only this time as they claimed that I was making up that it was another defective box and every other box would be the same. Astonishingly, my daily business is not to go around Vancouver returning boxes of dry eye eyelid wipes I deem to be unacceptable. The wipes were unusable so I did not agree with this position at all. I didn't force the issue with the manager who was quite civil but no more, as well, you can already read, I've lost count of the red flags by now. I had already checked-out. I am appreciative that there are humans on the other side of things, and there are always two sides to every story, and if you're reading this review you should absolutely ask this question too. I readily admit I may have been a little off myself in my demeanor in these instances, and rightly so, because I really, really, really don't like being walked through a highly regimented sales journey by healthcare professionals and not having my expectations met. Overall the staff are warm, and I imagine are just doing what they've been told to including the awkwardly scripted front desk "How may I assist you?" greeting. Guys, even Alexa and Siri go off-script sometimes! The last straw is I recently received an automated email from them which is clearly part of a concerted and orchestrated effort to win the upcoming Readers Choice Awards. If only they put as much effort into understanding their actual customers, exceeding their expectations and dialing down the up-selling, as they did with their marketing efforts to win awards. And the sad thing is these awards are usually won by the social media, marketing savvy businesses that have the slick processes and sharp tactics in place to garner votes. This place fits the profile for sure. Be human, have some empathy, understand your customer. Sell very softly, you're professionals after all and we're patients not customers! Your product is trust, and ultimately a relationship that could last a lifetime. Your product is NOT up-selling nonsense tests, botox or fad du jour. I know! Right? Lastly, always take ownership when things aren't right. It's not rocket science.

Kotomi Shimojima

First time visit to Lynn Valley Optometry and the experience was wonderful! Dr. Sodhi attended to my exam and he was attentive, accommodating, friendly, and thorough. It was such a great experience from start to finish. Rachel and Zahid provided great service and suggestions with helping me pick out my new glasses. Thank you to Dr. Sodhi and his amazing team!

Aaron Aaron

Great customer service

Todd May

Went in for a visit earlier this week to see Dr Sodhi and had a great experience. Every employee was extremely welcoming from the moment i arrived; they went above and beyond with the finer details, and took the extra moments to answer all my questions and concerns as thoroughly as possible. Dr sodhi was very personable and I would recommend him & the practice to anyone in need of his expertise.

Lila Nabi

Dr. Shojani is excellent and always extremely thorough in his exams. I am very thankful to have found him. His staff are very helpful and kind.

Jesse Harkema

Excellent service and super friendly staff, direct billing to my insurance company as well. Well kept location and fairly easy parking near by

Loretta Hartney

From reception, to the technicians, to the doctors, everyone does their best to ensure you are well taken care of.

Maureen Buhler

Dr. Shajani and Michelle worked long and hard through several changes to make sure my progressive lens' prescription worked for me. Thank you.

Dean Bennett

Great people +The best diagnostic equipment. No one else even comes close to the level of care provided here .

Jordyn Jotie

The staff of Lynn Valley Optometry are professional and personable. My visit with Dr. Sodhi was great! He is very knowledgeable and provides you with the best options. Thank you for making my experience seamless!

Audrey Wilson

Very friendly and helpful staff...nice atmosphere.. Dr. Shajani is the very best...trust his care always!

Tahira Dhanji

I have been going to Lynn Valley Optometry for years. The staff are wonderful. Michelle is the best Optician I have ever had. She is knowledgeable, thorough, always courteous, extremely patient with me, and most importantly honest--exactly what you need when you are purchasing glasses. I have always left Lynn Valley Optometry feeling like I've had the best care and am a valued patient.

Thomas Hoffmann

Lynn Valley Optometry is nothing short of amazing. Everyone is super welcoming, helpful and kind. Dr Sodhi is incredibly knowledgeable and really cares about his patients. I was so impressed by how much he genuinely cared when it came to helping with an eye issue. He takes the time to answer all your questions with great insight and it’s evident that he’s super knowledgeable. I highly recommend Dr Sodhi!

Janet Wang

Pros: The office and set up is very nicely set up - good kids play area, very spacious, etc. The optometrists were also wonderful, very friendly. The cons: On the expensive side, after your appointment, you will be sat down with an associate who will push you towards glasses and options that run several hundred dollars. Probably good for most of their clientele, but this made me uncomfortable. My insurance provider pays for eye exams every 2 years. This is fairly standard. Lynn Valley Optometry automatically books you in at 1 year, and you then have to cancel this appointment. Another pushy tactic, especially since their cost for a check-up is much higher than other optometrists. Recently, I needed a new pair of glasses as my previous ones were getting banged up (don't let your kids play with your glasses!). I ordered online from a company that I have used in the past. The company called the optometry office and asked for my prescription, which they were told was up to date; however, LVO said they needed my permission to release this information (hmm, this didn't happen when my sister ordered hers, but she has a different doctor...). So I called and asked for them to fax my prescripttion to the glasses company, to which she replied that she would do this straight away. Two weeks go by, and I contact the glasses company. They haven't received anything. So I drive to LVO, go in and ask for my prescription. The woman who does so was quite terse with me, and told me that my prescription had expired one year after my last appointment (remember, I can only get an appointment every 2 years with my insurance), asked if I still wanted it, and then wrote a huge "expired" across the bottom of the page as she hands it to me. This might be their policy, but it hadn't been mentioned to the glasses company, or to me on the phone before. Standard practice seems to be that your prescription for glasses should be valid for 2 years. So Lynn Valley Optometry, no, I am no longer buying my glasses online because I can't get my glasses now even after paying a higher rate for my eye exam 1.5 years ago. I will have to wait until I can get a new exam done. However, I am quite tired of these marketing tactics with LVO and will be returning to my optometrist in Vancouver, along with my entire family. Update (a month or so later): I've given LVO one more star back. They noticed my review here, and did call to offer me my prescription. A little late, but in keeping with their general niceties.

S S

Extremely knowledgeable and great customer service. My eyes were getting irritated from staring at my computer screen all day but after one visit to Dr. Sodhi I no longer have this problem. I highly recommend this clinic!

Guy Gerath

State-of-the-art equipment, friendly & professional staff for eye exams. Michelle Klassen takes attention to detail and customer service to the next level for eyewear.

Elizabeth Dekanich

We have been visiting LVO for many years but recently we took our two small children for eye exams. Dr Sodhi was so patient and knowledgeable with the kids! I would recommend him to anyone look for an excellent optometrist. The front office staff and attendants were amazing as well!

Marcelo Guerra

Staff was very, very helpful. Made the entire process amazingly smooth. Dr. Sodhi has been a great help to both my girlfriend and I, and I cant thank him, and the staff enough.

errol camacho

My experience with Dr. Shajani and his staff has been extremely positive and memorable. The clinic provides it's patients with a comfortable environment addressing the needs of customers first. I would highly recommend Lynn Valley Optometry to family and friends.

Johan Roohi

My first visit here and it was an amazing experience. The entire staff were super friendly and helpful. Dr Madan explained everything nice and clear. Definitely recommend this place.

Renee Hansen

Fantastic clinic! Super friendly staff, clean clinic, doctors care about their patients. Great selection of frames and knowledgeable opticians. Highly recommend! Best optometry clinic on the North Shore!

Marriot Marriot

I did a comprehensive eye exam there and staff was polite and professional. About 2 weeks after my eye exam I had some concerns about my prescription and they re tested me at no extra fee. LVO respected my decision to buy glasses elsewhere which I greatly appreciated. I will definitely consider buying glasses there in the future.

Firdos Balsara

The Doctor, the staff, the experience all are excellent and very professional and personable. I am heavily referring people to this place!

Lady V

Rude staff, snobby receptionist, unprofessional doctors and extremely high rates. Got my eyes checked in Lynn Valley Optometry last year and paid over $100. This year did annual exam in a different clinic - paid $63, was treated with respect and care and had the most knowledgeable doctor. Will never go back to Lynn Valley Optometry.

jamie roxburgh

Very calm people, make you feel chilled. Sheryl Crow was on 10/10 if my eyes stop working i will be back.

Samantha Joy

I did not have a good experience with the sales staff here. I wasn't given any information about how glasses should feel or fit, I was steered towards expensive frames, and felt as though I was being rushed. Ultimately I chose glasses that were too big. I went back to the store the following Monday to talk to staff about the glasses (there was also a wonky lens issue) and waited 45 minutes. Finally I told the receptionist that I had to go back to work and asked to book an appointment instead. I booked for the end of that week. When i went back for my appointment on the Friday, they retested my eyes and offered to find a pair of glasses that fit me better. I was seated at a desk with some glasses on a tray. The glasses that I had originally bought and paid for were $335 (on sale for $268). I was being shown cheaper alternatives, but was unaware of this at the time. I chose a set of frames, again feeling like I was being rushed, and left. More than two months after I originally went to LV Optometry to buy glasses I now have a pair of junior sized frames that are too small for my face and cost half of what I paid to the clinic. I did not find this experience helpful or positive. The exam is more expensive than most clinics, they don't print your prescription on your receipt, they upsell specialty lenses and expensive brands without asking what the budget is first. At the end of it all I'm stuck with a pair of glasses that I paid $467 for (no benefits here) that fit my 9 year old daughter better than me. There are better options for price, service, and length of delivery in my opinion.

Aaron Cook

My first optometry experience was absolutely eye-opening (pun intended)! Dr. Sodhi was fantastic - professional, informative, and made what I could see being a nerve racking experience extremely easy for me. I had no idea that my sight had deteriorated as much as it had, and since being fitted for a pair of glasses at Lynn Valley Optometry, not only can I see better but my eyes actually feel better too. I will definitely be trusting Dr. Sodhi with all my eye care needs!

Farouk Esmail

Dr. Sodhi and they whole team were very friendly. Dr. Sodhi is very knowledgeable and professional!

Frank Van Hooft

My wife speaks highly of them, but they don't do any contact lens stuff on Saturdays (only during the week) which makes them pretty useless for me. It's a shame. Edit: upgraded because I've since visited them (on a Saturday - they do Saturday's now but make sure you phone ahead because sat appointments are popular), and they were great.

Patricia Pageau

The service is A+, professionals in all aspects. They attended to my needs in a fast and very courteous way. Explained what I should expect and how I could count on their services for futur help. All of this with welcoming smiles and making me confortable in the process. Highly recommend them.

Michael Dharni

I have had problems with my contacts for years. Dr. Sodhi was able to correct my prescription and fit me with comfortable contacts that have allowed me to return to sport and reduced the occurrence of my previous migraines.

Myrna Todd

The reviews on this website directed us to Lynn Valley Optometry but our experience encouraged me to write a review. My husband and I can't praise Dr. Alison Leung and the staff at Lynn Valley Optometry enough! We are not newcomers to the field of optometry but found the staff here to be professional, knowledgeable, informative, courteous and very welcoming without any high pressure sales pitch. We recommend them highly.

New Shanghai Barbershop

I hadn’t been for an eye exam for longer than I could remember. After being referred to Dr. Sodhi by one of my clients I figured I would take my son (9yrs old) on a field trip to Lynn Valley so we could both get a once over last Saturday afternoon, exciting right? Well, lets just say we were both stoked on our experience. Very organized with their Covid protocols, friendly staff, amazing showroom and all the equipment used seems like its from the future. (says the guy who never goes to the doctor) Long story short, you are doing yourself a dis-service if you don’t let Dr. Sodhi and his team handle you optic needs. 6 stars ⭐️!

jasnoor rolay

I went to their office. Somehow things did not work out and they reffered me to some other clinic which would be much cheaper and also refunded my money. Thank you so much.????????

Lauren Lachlan

After ignoring getting contacts for several years due to previous clinics not taking the time to make sure I found a pair that worked for me, I figured contacts just weren't an option for me. I'm incredibly thankful that Dr. Sodhi was recommended to me recently, game changer being able to see properly!!! He was patient in making sure I found the proper contacts and he is very knowledgeable and friendly. He made the process easy and I highly recommend Dr. Sodhi for anyone needing an optometrist.

Sunita Padda

I am so impressed with this clinic! We brought our young boys in for a visit, and everyone from the front desk staff to our doctor were so accommodating and friendly. I especially loved the kid-friendly room with toys etc. Dr. Sodhi made the kids feel right at home, explained everything step-by-step and was clear, thorough, and personable. The boys are already asking to go back again!

Emilie Beaudoin

I have only positive things to say about this clinic! The entire staff makes me feel comfortable, heard, and extremely well cared for every time. Dr. Madan is basically a god send. I’ve seen MANY eye doctors and specialists in the last few years for my ongoing complicated eye issues, and most of them either tell me straight away that there’s nothing they can do for me, or slowly end up giving up. It took a lot of trial and error to finally lead me to Dr. Madan. I am grateful for her expertise and vast knowledge (especially on modern-day eye diseases), her access to equipment and treatments that I haven’t seen anywhere else, and most of all her genuine interest and determination to help her patients!

fahreen adatia

I met up with Chi on Saturday she is wonderful, she helped me find the right pair of glasses , answered all my questions and she had a wonderful personality and she knew what she was doing Thanks CHI

georgina roels

Amazing Exceptional Customer Service! From the phone appointment to having my eyes exam and help for selecting the right frame for me. I was impressed how I was looked after during this Covid time how I was made to feel safe taking safety precautious measures.Also with a friendly team of staff working together to to create a family feel with Professionalism to finish up. A call back to see how I liked my new glasses and there to help. I can see why they had won Awards!!!! All of the staff were Great! Highly recommended.

Jorge Chinchilla

Great Service and super professional team! Highly recommended!

Paolo Malara

Very pleased with my experience :)

Rick Cyr

i took my daughter in for a eye exam to get new contacts. They did the eye exam and then told us we had to come back on Monday to do the contact fitting because that was when their "fitter" was in. Ended up leaving with a glasses prescription and turns out that they prescribed a 13 year old girl progressive lenses. so unknowingly we get the glasses prescription filled for $200 dollar progressive lenses and my daughter can't see a thing. She says" dad the walls look wobbley". the eye exam was $110 dollars and that didn't include the contact fitting fee which she already wears contacts when we walked in the door. we ended up going to a eye place in burnaby- redoing everything and the optometrist was like" who gives a 13 year old a prescription for bifocals? she doesn't need them." so in short, what a waste of time/money.

Michelle Noble

Great first experience here. Everyone was very friendly and professional, and accommodating to my 2.5 month old I had to bring along (freeing up a room so I could nurse him when he wouldn't settle was amazing!). During my contact fitting a new style of contacts was suggested that are so far working superbly! Dr. Brassil was excellent as well. 5 stars for service, exam, and contacts. Their glasses seem very expensive though, the only negative.

Iraj Akbari

Very poor customer service. They charged me over $700 for a pair of reading glasses. After one week I got a call saying that they made a mistake in my glasses lenses and asked me to take it back there. Considering my work in Burnaby and my home downtown Vancouver, it was not easy to commute to Lynn Valley. Anyway, new lenses came and they told it may take up to an hour to replace them. One day, I took two hours off and went there around five, but they could not finish it by 6; So I had to take my glasses with old lenses back as I needed them. They even did not accept shipping those to my on their cost. After receiving a few calls from them asking me to take my glasses there to replace the lenses, I asked my business partner who had an appointment there to take my glasses and have them fixed. I was expecting not more than an hour or two, but my partner was told it might take two or three days. I just called them to find out what was going on the person over the phone could not even find where my glasses are; she was supposed to call me back. I’m really upset with them and will never refer them to a friend.

Sharon L.

My eyes were SO dry! I’ve seen so many doctors and I met this gem who really utilizes all aspects available for dry eye therapy. Dr. Madan suggested PRP eye drops which are made from my own blood to help heal my dry eyes. I found the drops very helpful. My eyes more comfortable now and they don’t feel as gritty. You’ll love her.

Angela C.

Very rarely am I so impressed by customer service that I'm motivated enough to write a positive review, but this is the case with Lynn Valley Optometry. I agree with other reviewers that the staff are polite, professional and friendly. The COVID-19 safety measures in place were reassuring. Furthermore, they acknowledged the delay of my glasses in an exceptionally courteous way. I would definitely recommend this clinic.

Krista Dawn

Polite and professional staff. Great selection of frames. Quality eye health services. Knowledgeable about diverse eye conditions and vision therapy treatments.

Hannah Smith

Friendly and professional staffs

Dr. Parm Bisla

Amazing and welcoming staff when we arrived for our first visit. Dr. Sodhi was extremely knowledgeable and very friendly during the whole process. I would recommend this clinic to everyone!!!!!

Nicole Bruderer Robins

I always find the staff at LV Optometry to be efficient, courteous and friendly!

Thomas Nies

You guys made me a happy customer. :-) I got treated super nice. The best - keeping my old, broken glasses in mind - and providing new glasses the day after my eye examination, just before closing the store. You exceeded my expectations. Thank you!

Marco Dangelo

The entire staff from Lynn Valley is absolutely top notch - from getting greeted at the door to Dr. Sodhi talking me through my options, making sure I understood the doctor/patient lingo every step of the way. I took a little longer to choose my frames but I never once felt rushed by the staff to do so. I dont leave reviews often, however I HIGHLY recommend going to this place. So far I have refered several of my friends/family and they have all shared a similar experience as I did. 10/10 I wont be going anywhere else.

Meena Dhanda

From the calling and making an appointment, talking to the receptionist, to going in for the appointment, everyone was super friendly and professional. Thank you Lynn Valley Optical staff… you made my experience wonderful, and a special thank you Dr. Nav Sodhi... very friendly and professional… anyone needing help with the eye health… this is the place to go!

Brian Bengtson

I really appreciate Dr. Shajani's professionalism, thoroughness and staying on top of new innovations in his field.

Gabe Konyves

Booked my annual eye exam at Lynn Valley Optometry and I couldn't have had a better experience. For starters, the health and safety protocols in place are top tier and should be mirrored by other businesses. The staff were attentive and prompt from beginning to end. The tech who walked me through all my preliminary tests was thorough and explained in detail the how's and why's of every step. Dr. Sodhi is extremely personable, he makes you feel comfortable the moment he steps into the room. He communicated clearly and answered all my questions, never making me feel like he was in a rush. The word 'exam' isn't one I would normally be thrilled about, but after my experience in their office I can't wait until I can visit them again...maybe to peruse their extensive frame selection? 5/5!

Ian McGavin

They took twice as much time as they said they would take to make my girl friend's glasses. Also each time we called to see where her glasses were they told us "they had just gotten them in & it'll take a week longer," they said this 3 times so they were obviously repeatedly lying.

James southam

Took my 7 year old here for a routine eye exam, which are typically covered for kids in BC under 19. I did not find out until after that this clinic charges a $70.00 charge on top of what`s covered. When questioned, its due to their advanced techniques. Seems like something they should point out before the exam. I called 3 other north shore clinics, all said they don`t charge for kids. Im sure this is a great place, but the fact they charge 3 x the provincial average, a bit much. Won`t go again.

Becky H

Dr. Sodhi was very polite, professional and knowledgeable. The staff were all very efficient and friendly and the clinic was spotless!

Laura Enright

Courteous staff, Optometrist that inspires confidence and gives such a thorough, professional exam, she was most patient with me and answered questions very clearly and thoughtfully. And of course wonderful Nikki! Who I feel tells me the truth about what looks good, and whats a good choice for ME. I feel like everyone there is forthright and don't feel like I am being hustled- With regard to time or money! I recommend to my friends that they go to you!