Reviews of Welland Optical & Hearing Centre Ltd (Optics Shop)

Ashlyn

My family and I have been coming here for a few years now! Nick and Anthony have always been great and very knowledgeable in helping us find the perfect eyewear. They are super friendly, and always make coming in an enjoyable experience, as they truly care to get to know a bit about their customers! They have a very wide variety of stylish frames for everyday wear. Even got my first pair of contacts from them. With covid, they were very helpful in providing me with enough direction on how to use them properly. Super happy to return to them every few years for my routine check up. We will definitely keep coming!

George Cvirik

Nick and Anthony are professionals and after these many years, I consider them friends. Recommended for optical and hearing needs.

Carmen J. D'Onofrio

They treat you great, and they do not look down at you because you are on O.D.S.P. or on any kind of program ,I like the way they do all the paper work for you, also the service is great, and I am very happy with there service so if you need glasses or hearing aids ,this is the place to go , because I am happy with my glasses and hearing aids. and both eye test and hearing test was super I rate them with ten stars

Andre Roy

I have been a very satisfied customer at Welland Optical & Hearing Centre for many years. Both Anthony and Nick are part of a vanishing breed of proprietors that still care about their customers. They take the time to chat and get to know you. They genuinely care about your satisfaction with their product. I could buy my glasses anywhere, but I choose Welland Optical & Hearing Centre because their customer service is second to none.

Larry Carrocci

I've been coming to these guys for many years and have gotten the same quality service every time.

Michelle Fast

Anthony Is fabulous- quick turnaround time for new glasses!

ken donnelly

Excellence in service and quality

Andrea Evans

Nick & Anthony are so professional, go out of their way to help you. Beautiful clean store & great selection of frames!

Nicholas Wittig

Anthony was so welcoming and made my experience fantastic. It was the quick and friendly service I was looking for and I will certainly be back in the future when I need new glasses. I recommend anyone who needs hearing or optical help to visit Anthony and Nick!

Aditi Kane

Outstanding service always and very knowledgeable.

Addison Dempster

Coming here was one of the best experiences my grandmother has had when it comes to hearing aids and services for them. Nick originally helped with fixing a part for a hearing aid in the same day and it felt brand new. When it came time to get a new one for my grandmother, he helped us every step of the way through the hearing test, choosing which hearing aid was the best for her, and even the paperwork. He did it all very quick and efficiently and this is the only place we will go to from now on. Thank you!

Darrell Goulden

Anthony and Nick are very knowledgeable and helpful for what we needed in eye care and hearing aids for the wife. Great option of chargeable hearing aids that my wife enjoys. Help in setting up options to control type of noise control. Lots of frames and different types of lenses available for different needs. Tinting lenses my wife has and blue light protection I have. Thanks again for great service.

G. G.

I've been going to Welland Optical for the last 20 years. The service and quality is outstanding.

Bev Traver

I have been dealing with Anthony and Nick for many years. They have always been very professional and provided great service along with quality eyewear. I have never had a problem with my glasses.

G Mayer

From the initial contact, to the delivery of the service, our experience was absolutely perfect. I highly recommend Welland Optical and Hearing Center to anyone needing Hearing Aids or Vision correction. The customer service experience was second to none. Excellent. Keep Up The Great Work

Guy Lessard

I've been a customer for 20 years for a reason, and referred family and friends for the same reason! I wouldn't consider going anywhere else!

Melissa Hofstede

I have been going there for over 15 years. The service is great and there are a variety of choices for glasses! I highly recommend them.

Susan Dafoe

The best customer service a person can ask for. Our family buys all our glasses and hearing equipment from Anthony and Nick respectively.

Mark Shanahan

Highly recommended!! My parents had been going there for years and always had great things to say about them. Recently my Father lost his relatively new hearing aid. Nick really went out of his way to get a replacement for him, made sure he got fitted properly and arranged a convenient time to pick it up. Thanks again to both of you. I really appreciate your extra efforts.

Jocelyn Legros

Great staff. Have lots of patience and knowledge.

C Pelletier

Warm, friendly and very knowledgeable staff. Excellent service. Whatever the issue is, they listen and address it to my total satisfaction. I highly recommend this establishment.

Paul Rocca

For 20+ years I have received outstanding service for my eye glasses from both Nick and Anthony. Needing my eye glasses made a specific way that is no longer readily available they took the time to speak with various suppliers until they found one that could still make the lenses that work for me. They are very accurate when taking my eye measurements for new lenses to fit the frames I select. They offer free adjustment when the glasses get a little loose. Always very welcoming, friendly and professional with everyone that comes in. In recent years I've also had to start using hearing aids and immediately went to see Nick at Welland Optical and Hearing Centre who gave me all the information I needed to make an educated decision on which hearing aides would be best for me. I'm very pleased with the hearing aides and the service I receive. A few years ago I needed a new optometrist and on the recommendation of Nick and Anthony I now see Dr. bebawy at their location. He is very thorough and I feel confident with his knowledge.

Lisa Passero

As always, top notch friendly customer service. Anthony and Nick go above and beyond for all of their customers. I always find exactly what I am looking for and am 100% satisfied with my glasses. Especially now, it’s crucial to support your local family owned/run businesses. Where else would you get such personal service. ????

Lori Steinbergs

Nick and Anthony are very welcoming and knowledgeable. They have a fantastic selection of eyeglasses and sunglasses. Anthony took his time to ensure my vision needs were met with my everyday glasses and computer glasses, which have made a world of a difference for me at work! Great customer service and I highly recommend them for your vision and hearing needs.

Lonnie Daradick

Very pleasant and helpful

Anthony Rizzo

Great staff

david Maggio

Have been a client for over 25 years and have always received excellent advice and service. Recently my spouse required hearing aids , and advice , instructions , quality of product - service - all top notch - would recommend nick and Anthony services to anyone .

Nick M

Friendly, thorough service.

John Lupson

I have known both Anthony and Nick since my Elvis glasses. They are persons of great integrity and sincere honesty. They are highly professional in their service to all persons. I am honored to recommend them to others for eye care or hearing care. When I recently required emergency eye care, only one place in all Ontario reached out to help me. I was desperate for help after left eye cataract surgery. They called me and offered to help me asap.. No one else in all Ontario offered to help me. It was an answer to prayer for me in my urgent time of need. I am so grateful to them for their kindness and compassion as well as their high degree of professionalism... I was blessed in my time of need. Rev. John Frederick Lupson, B.A., B Ed, M.R.E., M.Ed.

Suzanne Lake

We have been customers for over ten years. The owners are friendly and helpful and always wanting to please you. They have a great selection of glasses to choose from. I would definitely recommend them .

L. J. Dénommée

Well just look at all the 5 stars, doesn't that speak for it's self? I highly recommend Welland Optical & Hearing. The hearing Aids from Nick have ALWAYS been great.