Reviews of Vision Clinic - Ontario St. (Optics Shop)

Susan E

I got my first pair of contacts today and Candice trained me. I was very nervous to put something in my eyes. She was amazing. She was very patient and she kept me calm and encouraged me. Thank you!

Cruise Perna

Mich was extremely helpful in making sure I got the best value for my coverage. Very pleased with the service and definitely will be returning.

Zachary Laurin

Good service

Keiley D

Me and mom called in super last minute a few saturdays back and they were able to squeeze us in!! Went in to get my mom's glasses fixed and look at sunglasses! Mich was amazing and was the one who found the perfect sunglass frames for my mom!! Super super sweet and helpful!! We will not be going anywhere else for any form of glasses!!

Ellen Patterson

Website advertises 1 hr service for bifocals and progressives .. went to location only to be told only single lenses can be 1 hr. Very disappointed! Change your website info!

PG

I loved their selection of frames. Coming from Toronto to visit my mom, I popped in their shop to checkout their frames. I was pleasantly surprised and they had a great price especially if you buy a 2nd frame. Highly recommend Vision Clinic Ontario Street in St. Catharines. Thank you so much Mich for your help! Very friendly staff.

S. K.

Always get our glasses from Mich on Ontario street. Great service and she gets us the best prices!

Lia Chow

Great service! Ladies here are so nice! I got my eyeglasses within a day because they have the lenses in stock, so fantastic!

Paula

I loved their selection of frames. Coming from Toronto to visit my mom, I popped in their shop to checkout their frames. I was pleasantly surprised and they had a great price especially if you buy a 2nd frame. Highly recommend Vision Clinic Ontario Street in St. Catharines. Thank you so much Mich for your help! Very friendly staff.

Hani Rahmon

Great service and products. Very responsive and a pleasure to do business with. Highly recommend them to friends and family.

Lesley Hirst

Fantastic optician and clinic. Excellent choice of frames. Care from all staff is second to none. Dr Orlando is excellent. He spotted cataracts on my father and addressed all his concerns. Highly recommend this clinic. We also got a same day appointment and they have an onsite lab.

Jim Beattie

doesn't recommend The Vision Clinic. Replace the lady in StCatharines store, I explained my last pair of glasses were poor and I would like to use a pair on my titanium frames from last time she said if they broke them they were not responsible , I said I did not want a warranty on the frames but I did not want them broken by them ,I have $600 to spend but I like my frames she could not tell me they would not be broken.So I went elsewhere first thing the person there said do your glasses fit I said no they never have, they took them and in minutes they were like new glasses , needless to say I spent my $600 in that store , I have dealt with vision clinic for many many years as has my whole family but I will not be back and that includes my family and friends, this is due ti one lady who only wanted to sell a pair of frames and no concern for what the customer needed or wanted , this was never about money, but this lady never did ask what was wrong with the glasses that I had bought from them or why I wanted to use my frames. We get into a habit of going where we went before My advice try other places I was happy or I thought for 12 years, they have the same prices everywhere and people are more experienced than the lady at Vision Clinic who is only a sales girl , buy your glasses from someone that can look at you and ask " Do those glasses fit OK "

Beverley Charnock

Mich was exceptional!!! Very helpful and knowledgeable about their product. Definitely recommend going to see her!

Mirella Midgley

Nicole was superb in helping me. I wanted to step out of my comfort zone and try a new colour, she gave me space in trying glasses on my own as well as suggesting ones.She picked out frames that I absoultly LOVE!!. Very thankful to her.

Carolyn Taylor

Had an excellent experience today at the Vision Clinic on Ontario Street. I explained what I wanted and what my budget was to Mich and she made it happen. Two pairs of glasses, one for myself and one for my daughter. Both of us were extremely pleased with the variety of frames. A wide selection within all price ranges. My daughter needs her glasses as soon as possible and they are able to accommodate us...we pick them up tomorrow afternoon! Much appreciated! Thanks Vision Clinic!

Paul Stock

Mich was so professional and knowledgeable. I will definitely be back and recommend their services to everyone.

Luke Vernon

Fantastic people to deal with. They had fantastic opinions and were able to work with us quite easily. We'll definately be coming back!

Christine Tragarz

Very helpful and compassionate staff!

Todd Ostaszewicz

Top notch place for eye glasses and wicked selection of sun glasses. Very friendly and well educated staff. I have been coming here for over a decade and will continue to keep returning here for my eye glasses. Great high quality selection of frames. They have all the best name brands.

Stephanie Stover

Thank you so much Joanna! My boyfriend had an emergency and went to the hospital last night and ended up breaking his last pair of glasses. He can't see or work or do anything without them. Joanna was amazing and super helpful and was able to get him glasses the same day so he can go to work on Monday. I would definitely recommend this place.

Marie Kowalczyk

Our family recently dealt with Joanna at the Ontario Street location. She is very knowledgeable and helped us all pick out the most wonderful glasses. Great with kids making them feel special. I love my new Tiffany & C.o glasses and I get compliments everywhere I go!! Thanks Vision Clinic!!

Kelly Oliver-Bonnay

Great selection! Something for every budget. Dropped in for a look and left with both having our eyes checked on the spot and new glasses for hubby! Thank you for the great SERVICE!

Haley Nemcko

First time visit and it was a great experience. I am very indecisive and the staff here were so helpful! But they also gave me the chance to browse and try things on myself and then when I had narrowed it down I asked for some help. Quick, easy and they the glasses and sunglasses were ready the next day!

Alyssa Cochrane

I always have a great experience at this vision clinic. Nicole helped me pick out a new pair of frames that I absolutely love and made the process so easy! She always goes above and beyond for me and my whole family! Will definitely be back soon!

Cori P

Wouldn't go anywhere else! Mich is the best if you get glasses ask for her help! The whole experience was amazing and I love the honest opinions! I will defs be back

Renata Phillips

Vision Clinic on Ontario St was AMAZING! I was in and out within an hour. Ask for Nichole she is awesome! She lets you know she is there when you need her, and will pop her head over to check on you while you're looking for your glasses :) Nichole really went above and beyond my expectations with my visit to the vision clinic today :)

Amanda Ord

Great experience. I needed the little plastic pieces for my glasses. I called a few places and they wanted to charge me, but Vision Clinic done them for free. Very friendly and fast service. Highly recommend going here. I will be going here from now on.

Kevin Denhollander

Got my first pair of glasses from the friendly and knowledgeable staff here. Mich was extremely helpful in helping me find the right pair, and addressing all of questions and concerns. Once my glasses were ordered they came in very quickly and I couldn’t be happier with them.

Alyssa Furnival

Nicole helps me with all my glasses needs at the Ontario street location! Love it there !

Brad MacLaurin

Great service.Nice and clean.Well laid out and professional employees.

Renee John George

Terrible service, staff is not helpful at all.

Valerie Phillips

Very poor service. The optometrist wore his mask under his nose and asked tons of questions but interrupted me every time I tried to answer. The staff in the shop did nothing to help me pick out frames. No guidance, no advice. Now I'm stuck with 2 pairs of cheap plastic frame glasses that are constantly too loose! Not impressed and will never go back!

Ling Chen Real Estate

Highly recommended Vision Clinic!! I had an eye wear emergency and they were so ready to help!! Thank you so much!!

Jennifer Vida

Mich was great. Helped me with my first pair of glasses.

Trevor Douglas

Nicole was great to deal with and makes her customers comfortable. She provided great service, honest opinions and the turnaround was quick! Will recommend to others and return! THANK YOU!

ray ray

10/10 highly recommend, best service i’ve had in a long time, was a longer wait than i anticipated but then again was also only 1 optometrist so that wasn’t a huge deal. will definitely be coming back to this location and will recommend to all friends and family as Glendale was terrible service and co workers are very rude, Ontario st everyone is super friendly and helps you with anything you need.

Lynn Luchka

Great service! Great styles! Definitely would recommend.

A-R DubFae

I have been going to other eye doctors in St.Catharines up until now and although I have a severe prescription, none of them ever did in depth exams. Dr Angelone took his time and checked everything thoroughly and gave me answers to questions I have had for years. He was also great about explaining everything to me. I will be coming back here from now on.

Julie Marrone

Nicole from the Ontario st eyeglass location was so wonderful, she knew exactly what suited my face and I was left with more choices than I ever thought! She was superb! Will not go anywhere else from now on.

Jennifer Douglas

Nicole provided excellent service and made the task of finding glasses FUN! She was professional, great selection and quick turnaround. Will recommend and be back in future. THANK YOU!

D F

Couldn't be happier with my experience or the product. Fantastic people and very quick turnaround (had my three pairs of glasses within two days!) Definitely will go here from now on!

Tina

Very friendly and knowledgeable staff. Service was really fast and they helped me to choose exactly what I wanted!

Tracey Moore

Amamzing. Staff are friendly knowledegable and helpful. I had worked all night the night before and was exhausted and Mich did all the work for me.. Had my glasses in an hour.!

Jason Shortt

Amazing service after breaking my glasses. They did absolutely everything to make sure I received glasses right away. An fantastic selection to choose from from budget to designer. Would recommend to anyone.

French K

Awesome :) had a great experience here.

Meagan Armstrong

Had an amazing experience while visiting the Ontario at vision clinic. Nicole was very insightful and offered plenty of options for me while I was looking at new frames for my glasses. Would tell all my friends to go there!

M G

Had an amazing experience at this location! Nancy was amazing, helped me find the perfect pair of glasses and was so nice. Highly recommend going here and asking for Nancy, she’ll make your experience awesome!!!

Gordie Billard

Friendly service and great selection.

Krown Mail

i must say, the people at this store are fantastic.. in a bind i needed an eye exam & a new pair of glasses... called at 9:05 this morning, they got me in for 9:20, and was out the door for 11 with my brand new glasses +1 will be going back for my next pairs & to get my kids checked!

Nicole Poll

GREAT CUSTOMER SERVICE!!!

Paula Maloney

I was recommended to come here and I;m so glad I did. Mich made the whole process so easy and enjoyable. I am definitely recommending Vision Clinic to all my friends!

Lisa Van Straten

Excellent service by Mich, she was very helpful and patient with me. Great selection and fast turnaround. Highly recommend!