Reviews of Personal Optical (Optics Shop)

Elsa Reka

Service was excellent and the staff very professional! Eye exam was great and glass choices were amazing! Highly recommend it !

laney

I always have the best experience when i come here! As picky as i am with finding glasses they were super helpful finding me new frames. I have been with them for a few years and will definitely continue here.

Pam Bongers

Courteous, professional staff who take the time (and I took a long time!) to find the right frames for your face. Won't go anywhere else for my glasses!

B W

Great customer service, great support, great product

Judy Blonski

I get the feeling that the customer comes first at Personal Optical. They try to please and meet the customer's needs. Pleasant service, nice selection of frames, and quick turnaround on prescription glasses. Thank you. judy

Philip Engs

Convenient with optometrist on the the premises. Selection was fast, easy, and fun. Needed my glasses before Christmas and they got it done very quickly in time for the holidays, including final adjustments. Rachel took care of me with great service.

Kristina Dubois

So incredibly happy with the service and selection from Personal Optical! Rachel and her team go above and beyond to provide caring, attentive and SAFE service. My frames are truly what dreams are made of! Highly recommend for anyone looking for their next pair of beautiful glasses. ????

Dustin Mason

Absolutely great customer service! I went in looking for a pair of sunglasses and ended up getting two! The second one they had to order in but it was there within 2 days! I will for sure be sending my friends here!

Erik Dreifelds

They will bend over backwards to make you a happy customer. The frames are all top notch quality. I mentioned a minor issue with my progressives and she sent them back to have them redone completely so they would be perfect.

Tamara McLeod

I’m always getting compliments on my eyewear wherever I go, thanks to Personal Optical. Unique designs, great staff.

mike perron

Rachel and staff are TOP NOTCH! Such a great customer experience! No one can top the service you get from the time you walk in to the time you leave! Keep up the great work!

Denis Cirocco

Thankyou personal optical....the glasses are fantastic

Jaime da Silva

Top notch service. Top notch quality. Would gladly recommend to anyone!!

Daniel MacLean

Every time that I go to Personal Optical the staff is always very friendly and professional. It's wonderful to find a business that clearly cares very much about its clients. New clients are always welcomed and the staff works hard to develop a personal relationship with each one of its customers. There are many different glasses' frames to choose from, which guarantees that everyone will find something to fit their style. I am very happy with the service that I have received from Personal Optical and recommend it to anyone looking for a new pair of glasses.

Julie Reid

Great service and knowledgeable staff. Eye exam was very thorough and received great advice. Love the selection of eyeglasses, they also have some unique designs that my teenagers love. Wouldn’t go anywhere else.

Rhiannon White

Rachel goes above and beyond to make sure you have the best experience. My family has been using Rachel as an optician for years without complaint! She had made adjustments long after we’ve picked up her product. She is friendly and helpful! 10/10 would recommend her service. She also has really unique choices and gives her honest opinion about how they look.

Marlene Wallace

Rachel Hill was very helpful and attentive throughout the entire process -- from attempting to fix my old frames after an accident, to helping me select a new frame. The turnaround on my new glasses was expedient and her expertise was evident throughout the process. I've been going to Rachel for years and have never had a bad experience. Thank you Rachel!

Karen Jantz

Excellent service, prompt appointments, friendly & professional! I have purchased my specs here a couple of times over the last few years, and will continue to "support local" at this knowledgeable & up-do-date shop!

Nicholas Loucks

Personal Optical offers many stylish frames and a great staff that cares about their customers! I appreciate the time, honesty and knowledge they provide when I am choosing new frames! I never feel rushed and I am more than satisfied with the products and service!

D Joseph

Lots of mentioning of lunch hour if you go around noon or one o’clock. If you don’t get sorted out right away you’re made to feel like you are in the wrong. They don’t listen. Not eager to discuss warranty issues. Will not go back again I don’t care how many good reviews- when things go wrong they will point the finger back at you.

Melinda Arseneau

Glasses are always the most stylish and up to date. Staff is friendly and super helpful and extremely honest. Great no hassle warranty on frames and lenses. I have been going here for many years and would highly recommend getting glasses here anyday!!! Never disappointed!!!

Shelley Weinberger

My husband and I have been getting our glasses and sunglasses at Personal Optical for s few years Rachel is always attentive to our needs and takes the time to ensure your happy with your purchase always with advice on what will suit your face shape and needs. Would highly recommend this Optical store!!

Kristina I

Rachel and her staff are always welcoming and friendly. The assistance and opinion they give in finding the right frames for you is outstanding!! I found a frame I liked, but not the color. Rachel looked it up and found the color I was looking for! I love my new glasses and have had many compliments. I have sent my family to see Rachel and they have come away with fashionable and great priced frames???? Thank you Rachel!!

Trish Kisil

Rachel is so friendly and goes out of her way to help you. Will always get my glasses at Personal Optical.

RICH WILSON

Poor Selection

Christi W

Our family has purchased glasses from Rachel and her team for over 10 years! I recently picked out a new pair of glasses and I am SO happy with them! The personal service provided by caring associates makes it such a positive experience!

Rob Theriault

Great service and good quality

Lise Beadow

Exceptional service would NEVER go elsewhere!!!

Mark Guest

staff act like its an imposition to help you. selection is not meant for more conservative taste. not greeted, then mentioned numerous times it was her lunch hour. will not go back.

Alex Smith

Very poor customer service, no one greets you nor helps you out.

Susan

My experience at Personal Optical was excellent! Bonnie was very knowledgeable and patient while helping me find the perfect pair of glasses. I purchased a trendy pair of high-quality Bellinger glasses, and have already received many compliments! Rachel, the owner demonstrates professionalism and passion as an experienced optician. She provides a great warranty on all her products and ensures that all her customers are happy! Outstanding customer service and superior eyewear!