Reviews of Hogenkamp Optics (Optics Shop)

Mandy Gotham

Somebody recommended Hogenkamp Optics to us for my 8 year olds first pair of glasses. We walked in and he immediately shut down. Couldn't make a decision, didn't want glasses etc. Dan immediately came over and walked our 8 year old through the process. He made it fun and really got him excited about getting glasses. He was knowledgeable, professional and so helpful. We couldn't be happier and would recommended this store to anyone needing glasses. Thank You Dan!

JP Maher

go team

Kevin Ruttenbur

We drove from Russell PA based on the awesome reviews. My wife and I were "wowed" by how helpful Dan was. We went to buy a pair of Silhouette glasses for myself and ended up buying my wife a pair as well. Skip the "Big" name retailers. This boutique style store will make the glasses superbly compared t others. Make the trip you won't go wrong. We give it 10 stars!!! THANK YOU

Steve Bailey

Been getting my glasses and contacts there for over 20 years.. great people. great service. great prices..

alex

Great service and great crew. They take their time with each customer to ensure you have exactly what you need.

Jacqueline Aston

I have been going to Hogenkamp's for 40 years! Fran and his sons Joe and Dan are all wonderful and bend over backward to do everything in their power to offer advice, explain everything, and make you feel like family. I even get a hug from Fran if he's there. Would never go anywhere else.

PJ Leemer

Nice staff very helpful

Ronald Gunner Tronolone

They are the best there is. Family business with 2 generations there to help. Knowledgeable, Honest, Highest Quality, Friendly and Compassionate toward everyone who needs their help.

Alexis HPDeskjet69

I've been going here since I was little and I always remember the doctor and receptionist being so nice, it's a shame I can't go anymore because they don't accept medicaid. Either way, it's a nice friendly place with helpful workers

Sarah Amo

Love, love, love this place!! I started here when I was little and have been with them for YEARS! I was in the army, moved to Germany and STILL they took amazing (and FAST) care of me! I now bring my little ones here..won't trust anyone else! The absolute best! :)

T Harvey

Always a pleasure doing business with this family owned office. They go out of their way to make sure each person gets a very high level of service. They have always taken care of my family whether it be contacts, glasses or repairs.

Kyle Schneider

Good experience. Thanks

Donald Zappia

JUST THE BEST IN EVERYWAY POSSIBLE!!!

Mark Niedzielski

By far th best expierence of ANY retail shop anywhere!

Justin Wood

I've bought several pairs of glasses and sunglasses from here. I wouldn't go anywhere else! Super clean, organized, and over the top friendly. Nothing but two thumbs up. You guys nail it every time.

Kevin C

By far, one of the most dedicated family owned organizations in Orchard Park. I have been going to Hogenkamp Optics for a decade now, and never am disappointed. Dan, Joe,Fran, and the front desk staff always are committed to making each and every client their main focus and are dedicated to finding the perfect frame, and never try to sell a product based on price, but rather the fit and look on the individual! If you are in the market for contact lenses, Joe in particular was extremely helpful ensuring the proper fit, ensuring enough oxygen was getting to my eye, and was very patient while I used several trials to ensure we found the perfect pair of contact lenses. Do yourself a favor, and make the switch today! You will be glad you did!

William Brown

Awesome service. They make you feel like you are their only customer.

Jon Wysocki

Great service here. Long time family business and their dedication to their business shows in how they treat you as a customer. Brought my son here for eye wear and I couldn't have be more pleased.

Doug Allen

If I could give 10 stars I would! I have been coming here since I first needed glasses about 6-7 years ago. Dan, Joe and the whole team will go out of their way to make you feel valued and appreciated. They treat you like family and not just another customer. One of the biggest reasons I keep coming back is they take the time to make sure your glasses fit perfectly and that you are happy and satisfied. I have and will recommend them to anybody who needs glasses or contacts. Give them a try you will not be disappointed!

rich clark

I don't leave a lot of reviews but this place is a throw back. You might have to wait a few minutes but it is because they take their time with customers. They repaired an old pair of glasses I had for free when a chain store told me they couldn't be fixed. Customer service is great when most place have none.

Rachel H

The absolute best place ever for glasses and/or contacts. I have been wearing glasses and now contacts for 49 years, since I was a baby, and Hogankamp is without a doubt, the best place for eyewear you will ever find! Super nice family owned and operated business. They are highly knowledgeable, incredibly patient, and just amazing. Couldn't recommend anyplace for anything as much as Hogankamp. Outstanding!!

Colin Ott

Joe does a great job of picking options for glasses that you might like based on your personal preference, what is "in," and what will fit best with the shape of your face. Very personable as well. You don't feel like just another customer.

Erika Rosen

Best experience while on the hunt for new glasses for my daughter! Joe was patient and pleasant to talk to. He really put in the extra effort to make sure her glasses fit PERFECTLY! Can’t say enough about how great this place is!

Joni Arndt

I always try to do my business locally and I have gone to Hogenkamp over the years. My last experience was frustrating on all levels. I had to wait between 3-4 hours (after I already had my selection made in a previous visit) to order my glasses. They took someone in front of me saying they didn’t realize their mistake. I knew exactly what I wanted. I had lost my other glasses so they told me it would be a week. I said that’s fine, I’m leaving for Florida for a few days. I ordered them the week of April 19th and picked them up today. That was not acceptable in my view. There was a lot of excuses as to why they weren’t ready but the bottom line is the service I experienced was extremely poor. Mr. Hogenkamp said to me today, “I’m glad you’re getting good customer service” and I thought you have got to be kidding me! Waiting 4 weeks for a pair of glasses I need. I had no other prescription glasses since April and I can’t drive without them. Phone calls were not returned with either of my last two visits, emails unanswered. My personal opinion is they’ve grown their business too big and can’t handle it so there’s extremely long wait times and a lot gets lost in the process, including my glasses. I will say that receptionist is very good but as I told them, she does the work of 4 people. They’re lucky to have her.

AJ Taneff

I am a second generation client. My mother would not take me anywhere else for the fitting of my contacts or glasses. Everyone is so nice, professional and courteous. While we live in Buffalo, it is worth the beautiful ride to Orchard Park to see these wonderful people.

Matt Piotrowski

I have been going to Hogenkamp since I needed my first pair of glasses when I was 10 years old - and now 25 years later would NEVER go anywhere else. The best service imaginable.

Nick Smith

Helped me out when I needed an emergency set of contacts, with no questions asked! Amazing customer service!

Jami Scheffer

Joe hogenkamp has been incredible with my daughter whom has autism this place is truly amazing

Jerry Schaffer

My immediate family (6 children) and I have been patrons for more than a decade. Without exception, the service has been exemplary. The owners/operators are experts in their field, treat each customer as if they were family and provide personalized fittings. And unlike their competitors (not that there are any), Hogenkamp Optics will stand behind every product they place on your face. I have recommended Hogenkamp to everyone I know (and even some I don't).

AMANDA PITZ

I just bought my first pair of glasses from them. Everyone was so friendly and a pleasure to do business with. I won't ever go anywhere else for my glasses or contacts.

Louis Reiner

Excellent experience very professional . I have to especially tip my hat to Dan thanks to him I have the perfect prescription.

Matthew Evans

Super friendly and attentive. Been coming here for close to 30 years. Great people!