Reviews of Focus Eyewear Niagara Falls Optometry (Optics Shop)

Sahil Khan

I had an absolutely amazing experience. Mr. Fari was phenomenal and Norma, you’re a role model when it comes to customer service. If you want superior service with a great collection high end eyewear, this is your first choice!!

Anthony

I was looking for a new eye doctor in Niagara Falls. I have tried a couple other optometrists and they all were outdated and not that motivated to be there. This eye clinic is absolutly amazing and is at a good central location in the falls. All the eye doctors on staff are super friendly and make you feel like you're apart of the family. This is the best eye doctor / optometrist clinic in Niagara hands down. Thank you!

Jeff Hogan

Last time i come here , optometrist unfriendly to me and my son , after retina scan asked me if i done injections from street drugs , in front of son ! Almost lost it !

Farshad Moallem

Very good place to get quality glasses, they make sure that you get lenses and frames that best suits you at the most reasonable price. Shawn, the owner of the store was there to make sure I have received the highest standard of service and the staff were friendly and patient with me. I highly recommend this place.

Mena Coote

A fantastic staff. Their experience in fitting people with the right style of glasses was second to none. My 11 year old daughter was truly afraid of getting glasses and she now loves them thanks to the many compliments from family, friends and teachers. I wouldn't dream of going anywhere else. The owner worked with us to make sure we could get the right pair of glasses for all four family members. Thank you to all staff at Focus Eyewear!????

Tyler Pink

The owner and all the staff are very helpful , very kind and quick to help if you just stop in for an adjustment ! Will definitely go here for all vision needs and recommend it to anyone who asks

Sarah Lee

The best service. Their staff are experts at finding glasses that fit perfectly, match your style and budget.

Annemarie Strand

I had a great experience here. I was from out of town and needed some daily contacts. The owner was absolutely professional and extremely helpful!

Alex 143

Great facility with knowledgeable helpful staff. Lots of in stock selection.

Susan Q

WHAT a jerk this Shawn Fani is, who is the owner, rude unprofessional.. I would never shop there again he thinks he is some ladies man, give me a break.

Anony Mous

Horrible experience. It started with the optometrist yelling and swearing about something in the hallway, and then mind blowing rudeness from the balding blonde woman, and then to top it off, when the staff learned that I didn’t find frames that I loved and was going to shop around, they took my prescription from me (after spending over $100 for an eye exam with them) and refused to let me leave with it. That must be a violation of ethics with the college of optometry and consumer rights. Please reconsider if you’re planning on visiting. Especially if your health benefits are limited and you don’t want to be left paying out of pocket for a second exam if you don’t buy glasses from them and they hold your prescription hostage as well. I wish I could give zero stars. I will be telling everyone I know about my experience here. Awful.

Andrea D

Great service!

Paula ramdeo

I would normally not write a review on any business but the service at this place was so awful it needs reporting.The place was a zoo, so unorganized and loud, employees making remarks to each other and swearing, even the owner got involved and was yelling so loud I couldn't hear my husband talking to me. Employees arguing with each other and the owner yelling at all of them. I had my 8 year old with me, she was scared when the owner started yelling and swearing. This place will never see my family there again

Grace Morden

Owner was a real jerk, very pompous, was humiliating experience. Went back to costco for way better price and even better service.

Vince Dimeo

My son took a basketball to the head during a game and deformed the fame to his glasses pretty bad. Walked in to Focus where I purchased the eyewear for repair. Excellent service ! Eye glasses are like new and all adjustments were no charge. ????????

Carmen Johns

The owner is nothing short of being a down right jerk, i would never shop there again

Olga Agah

Best service ever! I highly recommend this store. The staff was friendly and professional. Shawn (the owner of the store) made sure myself and my two boys were suited well with our selected frames, explained perfectly different options of lense that best fitted our needs. After we finalized our choices he gave us the best affordable price. Thank you all.

Gordie Helmkay

Very happy with the helpful staff, the professional and up to date testing equipment, and the exam I received. Amazing selection of frames, some pricey, but well worth the investment. I would highly recommend this business.