Reviews of New Westminster Eye Clinic Optometrists (Optics Shop)

Todd Beernink

It's rare for any doctor to give the outstanding level of personal care that Dr. Saida Lalani provided during my most recent eye exam. She is extremely knowledgeable and skilled at explaining eye health and treatment options both simply and thoroughly.

Shahbaz Bedi

Love the customer service. The staff is very friendly and the doctor went through the whole process of an eye exam very patiently and thoroughly. Highly recommended for your vision needs

Christina Murthi

I have been wearing glasses for 16 years and contacts for 10, yet this was the first time I was properly educated on my eye care. They are so kind and patient.

Yuan Tam

Very professional Optometrist and helpful staff. Free parking on the side is a bonus! Great selection on prescription glasses and sunglasses. Resonable prices. Overall great value.

Richard Lee

Two new great optometrists owners that speak collectively English, Mandarin, Spanish and Korean. Also a huge selection of designer frames and sunglasses. There's free street parking as well on Hamilton St.

Sarah Carlson

My first eye exam here was a fantastic experience. It's a really nice clinic inside and they have lots of updated, stylish frames. Dr. Chi is so friendly and easy to talk to, provides lots of info freely as she's going through the process, and has a great sense of humor. The two ladies at the front desk are helpful (although could be a lot more friendly when you first come in the door..) and Yema (spelling?) gave me a smoking deal on a pair of gorgeous Tom Ford frames. Very happy!

Violet Vonkatz Young

very affordable eye exam, and thorough. My Optometrist took lots of time to go over the results, she explained every step of the way and answered all of my questions. Normally I am told I have too many questions, but not at NW Eye Clinic. I am very happy with my visit there. If you are looking for an Optometrist, you need to book your next appointment here! I have worn glasses for 30+ years, and will be going here from now on.

Local Guide

Dr. Chi is very nice, I'm really happy with her. But the overall clinic isn't that great. The receptionists were rather absent-minded. Even though I was scheduled an eye exam for a specific time, I had to wait for it, and then instead of one hour, I spent 2 hours at the clinic. They don't value they customers time.

Kurian OS

This place is amazing and very helpful staff and Dr was really nice and explained everything. And she where checking every aspect of the problem and never been a hurry mode. Highly recommended place for your eye checkup and lens.

Fabian H

I live close by and went to New Westminster Eye Clinic Optometrists for my annual eye exam for the first time last month. Very thorough exam with Dr. Wang, who was knowledgeable, friendly, and professional. The store is well organized and offers a huge selection of glasses and sunglasses. Anything they don't carry, they are happy to special order for you. Highly recommended this place to all our local friends.

Peter Bissada

This place is apparently under new management and it shows. I went there because i believed that my contact lens was stuck behind my eye and I was clearly in distress. The receptionist said that they couldnt do anything until I had an eye exam and youwould need to schedule an appointment. i then asked well is there any sort of tip or trick you can recommend to so that maybe I could do it myself, she replied there isnt anything. i found her dismissive, unhelpful and rude. At the end of our coversation she got up walked away and started speaking to her colleague in another language, clearly sating something about me. The previous owners were great, helpful and attentive. The new staff really need a lesson in customer service. You know its bad when you literslly live in the ssme building as the business and you wi live upstairs in the apartments above the office and I take my business elsewhere.

B F

Dr. Jennie Chi is fantastic, she was so thorough with my exam, took the time to answer all my questions and didn’t rush over a single detail. Overall, I had such a great experience and will remain a forever client! Often the front end gets overlooked with reviews, so I have to point how lovely, caring, welcoming and personable the front end team is. :)

Christian Stork

Great, friendly and a very knowledgeable staff

Agustin Consolacion

Good clinic to go.

hong wang

PRICE is high on products and they have raised eye exam price it used to be a lot less

Michael Blanchard

Best Optometrist I have ever had. Knowledgable, new modern equipment and large selection of frames.

Jenny Snowy

I brought my girls to this clinic the 1st time. I have to say it's the cleanest one that I have been to in a long time. Dr. Wang spent approx 30 mins with me and was very detailed in her check up with me and answered all my questions especially regards to my LO who has a rare eye condition. Her wide selection of eye glasses and sunglasses are what attracted me to her location. Overall I would recommend her as a go to children and family friendly eye clinic.

Michel LeChoix

Two very friendly and knowledgeable doctors. They were very honest and caring! Free Parking on the side street is convenient.

BB Figueroa

Fantastic team!! The doctor I saw was lovely and so patient with me and informative. Definitely the best experience, by FAR, at any optometry clinic. The care and TLC from the ladies upfront was fantastic as well!! Kamy is wonderful, approachable and so sweet. I can honestly say that I’m looking forward to my next eye exam. ☺️

Cody Pallin

[Eye exam] Dr. Chi is such a great optometrist. Highly knowledgeable, even beyond the field of optometry, and fully willing to answer any questions you have while getting the job done in a timely manner. We have gone with her for years and highly recommend. The office is fully COVID-19 ready.

Ky B

Went in to get a complete eye exam earlier this month. Not only was a thorough examination done, an eye stye that was bothering me for the past bit was checked out. The optometrist removed it for me! That was a great surprise bonus :)

Lisa Kreut

Friendly people and very helpful. This is where I go to get my eye exams, glasses and contacts.

Cameron Mckay

It's overpriced

Lisa Ma

The optometrists are amazing and so helpful.

Cecilia Chan

I was devastated when I found out that Dr Wang no longer worked at the eye clinic that I used to go to. With the power of internet, I found Dr Wang at New West Eye Clinic! I'm so happy that I was able to find her as you will not find someone who is as thorough as Dr Wang's eye exams. A few years ago, Dr Wang suspected that I had a detached retina and sent me to see a specialist right away to get it resolved. Since my procedure, I go for annual eye exams to ensure that my eye is good - and what care I get from Dr Wang! Dr Wang is also very patient with young ones and puts them at ease. My daughter is typically very shy but she was very talkative with Dr Wang. Oh, and what a great selection of glasses - they even carry Asian fit! I would not hesitate in recommending my friends and family to New West Eye Clinic!

mehar thukral

Best optometrist no doubts! They are very knowledgeable and helpful, excellent customer service and the lady at the front desk was super nice and patient! Highly recommended!

Bhavesh T

Dr. Wang was amazing! I’ve never had an optometrist appointment as thorough as the one I had! Would recommend!????

Ling To

Rarely do you find an eye clinic that can meet and exceed the needs of an intergenerational family - Dr. Rosita Wang and Dr. Jennie Chi are two knowledgeable, patient and thorough experts that can relate to my aging parents and at the same time put my preschoolers at ease for their first eye exams. The front end staff, Llema is similarly exceptional at what she does. I require safety glasses for work and finally after 10+ years of wearing some that doesn't fit my face, I was recommended a super comfortable pair. Recently, it even worked at my dentist office when the adult protective eyewear didn't fit during my appointment. The moment you walk through the clinic door - you are welcomed in and treated like a "valued" patient. Your eye health which can affect your overall health was handled with genuine professionalism throughout our visit. My family has found an eye clinic for life!

Ron Wong

Went to get a full eye exam. Amazing professional service from Dr.Rosita Wang. She explained all the tests and was very patient and friendly! This place also has an ENORMOUS selection of frames to choose from and great advice on style too! Definitely recommend them!

Lisa Travolta

Took my 5 year old son in for his very first eye exam to this location. He was nervous, but Dr. Wang was so kind and patient. The tests were fun and age appropriate and he ended up loving the experience. Whenever we drive past, he always says he wants to drop by to "play" the eye games. Very grateful to have such a positive experience. BONUS: we found him some really cool sunglasses to boot!

Joanna B

The first pair of Ray-Ban was broken (one lense was very loose in the frame) and the second pair of sunglasses are damaged too (both lenses are defective). The customer service is terrible - once you buy, they ignore you. 4 months later and I'm still waiting for a response from the manager.... Also, the manager makes you think she is giving you an amazing deal - don't fall for that!! PS. don't mention that you have any kind of benefits, they will try to milk you ;) The doctor was nice. Take your prescription and get your glasses somewhere else.

Zandramas Trisagion

Very thorough eye exam, and knowledgeable and informative Doctor. My eye health was well explained, both current status and how to better care for my contact lenses and future eye health. Everyone here is so helpful and accommodating. Highly recommended !

Ip R

Dr. Wang was super nice and knowledgeable, answered all of my questions and provided helpful recommendations and options I was not aware of. Staff was also very warm and welcoming. The office was completely COVID-19 compliant and made me feel safe.

Andre

The eye exam was very thorough and the doctor was quick and experienced, and very reasonably priced. They have a quite large selection of frames and helped me try on many.

Samantha Tao

The optometrists and staff are very knowledgeable and helpful, excellent customer service! And they are also very friendly and patient to my little one. Free parking on the street. Highly recommended!

Alex Brown

Very helpful

Sandra Johnson

Dr Jennie Chi has provided my eye care service for the past five years. Her eye examinations are comprehensive. She clearly explains any vision issues and very willingly answers my many questions. Her staff is welcoming and helpful. I highly recommend Dr Chi.

Raveena Ali

The best eye care place in New Westminster. Dr. Wang was personable, thorough and extremely attentive. This is the first eye doctor I have seen that spent a lot of time and never made us feel rushed. I was very impressed with the service and professionalism and will be coming here regularly. Very friendly, knowledgeable and helpful staff. Highly recommend.