Reviews of Outreach Optometry (Optics Shop)

Chris Elliston

It was very convenient getting my exam on the island. I was a first time customer, but the receptionist and the doctor were both friendly. The appointment started a few minutes late (due to a late ferry) but was completed in a timely matter. Overall it was a pleasant experience.

ljbadiong

Dr.Jassal is very on time and actually has all of his equipment in a little case with glasses too! Its a great in home service.

Caleb

Highly recommend Dr.Jassal if you need a mobile visit. He even brings a selection of frames with him! It’s such a great service for those that can’t get out and visit an Optometrist.

Frank Bath

I still can't believe that Dr Jassal was willing to come from the island to see my mom (she lives in Langley!). He was also so nice and friendly, the whole experience was a pleasure. I really am at a loss for words - we were pretty desperate to get some help for my mom and you all came through for her in such a big way. Thank you very much for offering this service. I know it means the world to my mom to be able to read again.

Christina Jams

I've previously tried a lot of optometrists in Nanaimo and Dr. Jassal at Outreach Optometry is by far the best. They are excellent at customer service, extremely knowledgeable, excellent with children and very personable. Not only did we get a lot of questions answered but we got very thorough exams and help choosing affordable glasses that really suit us and that's hard to do for a teenager's first pair, Ashley aced it.

Keith Sullivan

Thanks to the very helpful and kind staff from Outreach my elderly mother now is able to continue with her most precious pastime of reading books. She is unable to get out and about and bringing their service to her was way beyond just helpful.

Arjinder Sangha

My husband and I had a great in home Optometry experience with Dr.Jassal. This was the first time we had a mobile eye examination in the comfort of our home. Actually, this was the first time we had any healthcare provider do an in home visit. He came with a wide selection of frames and all of his equipment. Our glasses were delivered to us as well. We would highly recommend Outreach Optometry to everyone. Thanks Dr.Jassal!

Abigail Jotie

Very convenient service, I would recommend Dr.Jassal from Outreach Optometry to anyone needing in home eye care.

Harjinder Sangha

Wonderful in home service by Dr.Jassal. He is a very kind and patient practitioner, and explains everything to his patients thoroughly. I was very content with the healthcare service I received. Highly recommend Outreach Optometry.

Kulwint Dhillan

Excellent service provided by the staff and quality products. The eye examination was conducted very professionally, the glasses arrived as per date promised fitting was done very well. All in all the entire experience was by far the best from start to finish. Impressive!!!!

Sanya Pleshakov

Excellent service and care. Dr. Panesar has been working with my dad who is in his nineties and very hard of hearing, and he has really gone the extra mile with his care and in answering all my questions. Both my dad and I are very happy with his services.

Jonathan Lee

Very professional and punctual. Dr. Jassal is very knowledgeable and the in home optometry is very convenient for my grandmother who can not go very far to other optometrists.

Cindy

My mother was in need of an eye exam. She lives in a care home and is immobile. I thankfully found Outreach Optometry who do mobile exams. I spoke to Ashley who was extremely helpful in guiding me in getting mom her appointment and it only took about one week from contacting them to getting the appointment. Mom had Dr. Panesar. She was very pleased with the service and is excited to get her new lenses and glasses. They brought in an assortment of frames for her to choose from. They are even going the extra mile to put her on the list for a yearly exam so I don't have to try and remember. I would highly recommend them for somebody that requires a mobile unit to come to them. There prices are extremely responsible.

Kiran Kooner

My family and I had an excellent experience with our first mobile eye examination with Dr. Jassal. All the equipment and frames were brought to the comfort of our home. I felt like we were taken care of even better then we would have been at a regular office. Dr. Jassal made sure he explained everything clearly and that we understood everything going on. I highly recommend Outreach Optometry to everyone.

Francis Kaye

It was so nice to find a mobile optometrist, our family has been looking for a Doctor to come visit our housebound grandmother. Dr.Jassal does a great job with his patients. He is very good with communication and explaining things thoroughly. I would highly suggest this service to anyone that needs a mobile optometrist. Thanks Dr.Jassal!

Betty Ann Vivian

Awesome firm to deal with! Staff were so professional to deal with starting with Ashley who handled everything with a flair and very professional with all my questions! Dr. Panesar was also a delight! He arrived exactly on schedule and explained all the procedures he was doing and the items I should be aware of. I picked out new glasses and am thrilled with the find of Outreach Optometry!