Reviews of Eye Care Nanaimo (Optics Shop)

Brian Kates (Big B)

Very good place to come for your eyes. I have had in issue with one of my eyes for a while now; the Dr's have been very attentive to my needs and have been extremely generous in costs associated with the services. I would definitely recommend.

HyeJin Kim

One employee is the rudest.

Missus Jakes

Dr Geneau is by far the best!

Lisa Bulmer

Super friendly, knowledgeable and accommodating! Great first experience.

Tia D

I got a girl doctor: Dr.Natalie Raise she’s pretty and funny ???? I always rely on my girl doctor ????‍⚕️

Justin Empson

Excellent service and very friendly staff! They got me in quickly and treated my affected eye right away so that I could get back to work. Big thanks to the whole team!

Joel Walker

First rate in all respects! Proffessional, knowledgeable staff were friendly and efficient. They are taking exceptional steps to ensure sanitization throughout the entire exam experience. Very well run business all around, please reward them with your business.

Carol Halliwell

I have been going to Eye Care for over 20 years but today feel compelled to write a review. Dr. Kathy Nyugen is relatively new there and I was very impressed with her professionalism. She was very friendly and caring and made me feel at ease. I would recommend highly. Bev in reception was also very pleasant to deal with.

NormOfNanoose

Dr Geneau recently went way above and beyond to take care of what may have been an emergency concern. He and his wife accommodated me on very short notice when I was not expecting to get in for days. He was very thorough and detailed, and really put me at ease. Thank you so much for what I consider well above Five-Star service.

J C

It was my first time seeing Dr.Kathy Nguyen and I am so pleased with my experience. The front staff are efficient, friendly and professional. Dr. Kathy was extremely thorough and I truly recommend her. As with other optometrists, I have found you are a number, but here, I feel like I’m a valued patient. I didn’t feel rushed and I was grateful for the time she took with me and seems to have spent more time looking into my situation. I can only say, if you need your eyes checked, Dr. Kathy is amazing!

Robert Wang

The staff is very friendly and efficient. Dr. Geneau is very knowledgeable and kind. I am very happy with this business.

Ted Hamelin

I first went several months ago got glasses was told I would get. Call to see how they were. No call after 5 weeks I returned to get another prescription to try again I was told I would receive a call to see how the new lenses were. After 4 weeks I returned as the frames had a fault and broke the again said they were very sorry and wound give me a follow up call. And once again it’s been 6 weeks and no call and my glasses are not correct. I wasted over 900.00 for glasses that are not correct and the service is beyond poor! I will be back to give glasses back and go elsewhere but not I am told they can’t be returned as it’s been to long. Very dissatisfied and would never recommend

Ethel Newton

I too had the experience where Eye Care went above and beyond taking care of my concerns. Dr Geneau was easy to talk to and showed genuine care.

Brad Temple

Great place! Really helped me out with a short notice contact lens order. I recommend Eye Care Nanaimo to everyone I know.