Reviews of Transcona Optical (Optics Shop)

Erin Harris

I can't say enough great things about Transcona Optical. All of my interactions have been positive. Dr. Boroditsky is caring and thorough, but doesn't prescribe glasses if not necessary. When looking for glasses with my daughter we quickly came back to the office to purchase-their frames are reasonably priced, the staff is knowledgable (love Mickey!) and they made my daughter feel excited about her new glasses.

Starlene

I always have a wonderful time when I go to Transcona Optical!! The staff and doctors are super friendly and make me feel at home! They answer all my questions and I feel relaxed when at the office. The staff are great for remembering patients and making you feel remembered when you arrive! I would highly recommend that people come here for all their eye needs. Their receptionist was also very helpful when I called reference one of my athletes who received an eye injury during hockey. She helped me make an informed decision for his appropriate follow up care.

WpG jakey

Extremely unprofessional. I've gone here twice in the past two years for saftey glasses, the first time they were in for a solid week before they "called" i went down there myself to see what was going on. The second time was just like the first time their selection could be compared to dollarama so i picked the best i could and when they finally came in i put them on only to have the staff memeber snicker at me, mummble her laughs and say i look like Napoleon Dynamite. Not to mention they're very pushy, snappy and ignorant with how long you take to pick a frame, the staff will chat to each other when your waiting for them to finish your paper work or take the frame you want. I work with alot of people who require saftey glasses for heavy duty work if anyone asks me about this place from now on i will immediately refer them to a different store, the 5 star reviews seem a little fishy to be honest.

Elvis Turkic

My kids had great experience at TO clinic, friendly and knowledgeable staff! Dr. Boroditsky is very professional and detailed with her examination. We would strongly recommend this clinic, thank you Transcona Optical !!!

Ian Neufeld

Terrible service. Rude employees. Overpriced exams. Low quality lenses without the coatings that were ordered. Avoid if possible.

Rickita Cockerill

Receptionist was rude.

Carissa Zachar

All of the personnel are very friendly, the doctor was great with my daughter, put her at ease.

Nicole Berard

The quality & selection of your glasses are second to none! You can’t compare to anywhere else, nor would I go anywhere else for glasses. Each time I’ve purchased, Kristin made sure they suited me and she also took the time to make sure they fit me properly! The atmosphere at their office was very friendly from the minute I walked in the door and I highly recommend you experience their services. Thank you Transcona Optical for your amazing and super friendly services!! I will definitely recommend you to all my family and friends!

Brendyn Illchuk

Best Optometrist I've been to. Knowledgable, friendly staff and a wide selection of frames. Thanks for making it a great experience!

Ryan Forty

Awsome, in the way of top notch knowledgeable staff, great optometrists, several different styles of frames to choose from and help you fit them properly! Quality service I wouldn't go anywhere else!

Ed Upton

Yeah overall a great office. Dr. Boroditsky is highly recommended. She's knowledgeable and professional as well as friendly and works well with kids (our child sees her as well). The office staff are also very friendly and helpful. Wait times are rarely long.

Tamara Rae

I've been going here all my life, I've seen a few different doctors and am currently seeing Dr. Blackie - who I find very personable and professional (every Doctor I've seen has been great!). The tests they do are extensive and worth it; the imaging test caught a problem with my eyes and I was referred to a specialist ASAP. The staff who help you pick out frames are amazing, they always take the time to help out, the staff are always great at finding the perfect frame for your face shape etc. I wear contacts and love that I can now place an order online - very handy, they were ready for pick up not even two days after I submitted my online order.

Farouk Youssef

all the service in one place

Michael Hochman (hoch7231)

I called Transcona Optical this morning at 8:30 AM asking if I can come in asap as I injured my left eye. They fit me in and I was seeing Dr Chartier at 9:30 AM. As soon as I walked in they hustled me to a room for eye photos and I was in the Dr chair immediatley after. No wait at all. All the staff were extremely friendly and helpful. Dr Chartier was fantastic! Really professional and took the time to check me thoroughly and assure me everything was OK. He gave me drops and i was on my way. I have always come there for my eye checkups and will remain a loyal customer! Thanks everyone!

Lisa Croft

I have been a patient at Transcona Optical for over 15 years. My exams are always thorough and the Dr. was very patient and helpful in finding contact lenses that would work well with my dry eyes. The staff spent a lot of time finding frames that would suit me. They were friendly and very knowledgeable. I have recommended Transcona Optical to colleagues and friends for years, they have also become loyal customers.

jay8058

Over priced for an optical store. The quality doesn't seem to stand out compared to others for much less $$.

Hannyher Parra

Fantastic Service!

adriana k

I always recommend Transcona Optical to friends and family because of its professional and outstanding service. The staff are always so kind and happy to help.

Darren Devisser

Great place to shop.

Dylan F

I called in to get my eyes checked out at Transcona Optical, they booked me in right away and they made the examination process enjoyable. Great staff, very friendly, made me feel comfortable. Answered all my questions, and was able to find a solution for me. Dr.Fiorentino and the entire team were amazing. Lots of amazing selections for eyewear that will suite all your needs. Highly recommended.

Carey Boroditsky

I’ve been a patient of the Transcona Optical Group for many years. Dr. Boroditsky and her staff have always been professional and courteous. I’ve had many glasses and prescription sunglasses made and they are always accurate and comfortable. If there is ever an issue they solve the problem immediately. In my opinion they are the best optometry office in the city and won’t go anywhere else. Give them a try you won’t regret it.

Judy Washington

Everyone is always pleasant and welcoming. Dr Boroditsky takes the time needed for a thorough examination. I never feel rushed. I felt comfortable with the measures they’ve taken with the pandemic. I would definitely recommend them.

Jeffrey Betker

First, I booked an appointment on their website and they advertise it will take 1 business day to get back to clients. It took 3 days for a response and when I asked why it took 3 days when they advertise 1 day , they responded with “ we are busy”. That is customer service. They have one of highest eye exam costs in the city as a starting point. And, they gouge at every opportunity over and beyond their inflated price . Contact lenses , which they receive for free for their providers, cost to get a short trial. They offered wipes to reduce fogging during my consultation b/c of my mask, but that costs as well. They offer but then say “ there is a cost”. When I questioned these policies I received a defensive and annoyed response from the optician. Customer satisfaction is clearly not a priority and they should consider outside training to ameliorate their lacklustre approach to customer service.

Jonatan Aronsson

The only place to go for eye exams and glasses! When it comes to your eyes, you want the best and they are the whole package.

Chelsea Rivard

I have been a patient of Dr. Boroditsky for a few years! She is extremely friendly and knowledgeable!

Linda Jokinen

Transcona Optical’s staff is very polite and professional, Dr Malo is fantastic!!

Bob Larder

My wife has been a patient for over 50 years and loves the service. Miki is great and has always helped us pick out the right pair of frames. Dr. Mintz goes above and beyond. Just wanted to add that she looks great in her new glasses!

Amanda Asmundson

My family and I have been patients of Transcona Optical for 20+ years. The staff and doctors are always friendly, kind and knowledgable. They always have the newest styles and great quality eyewear. We have never been disappointed.

Ian Humphreys

I received excellent customer service from Dr. Chartier and the clinic staff. My purchasing experience was seamless. Highly recommended!

Joanne Adair

Incredible customer service, pleasant environment, skilled personable Optometrists, fabulous selection of eyewear. Tucked into neighborhood to better provide local services.

Bonnie Neil

I've been coming here for 11 years and have had nothing but excellent service from both the technicians and the optomistrists. They truly care about their patients and customers. On my recommendation, my entire family and friends now go here for their eye exams as well as their glasses and contacts. I always follow the saying, you get what you pay for and I've never been disappointed!

SuperMfranklin

I took my daughter to Transcona Optical to see Dr. Charter and the staff there were excellent and very nice. My daughter will not go anywhere else. I recommend Transcona Optical to anyone who needs to see an eye doctor. Everyone there were kind and professional!

wick jersey

they're always so friendly and informative

Kirby Arnold

I had a great experience with the staff and my doctor. Everyone is so friendly and made me laugh as well. They all make me feel at ease. Thankyou so much to everyone that helped me today.