Reviews of Prairie Eye Care - Winnipeg Optometrists (Northgate) (Optics Shop)

Jennifer Setlack

I was getting bad headaches that started about five years ago and it got to a point where I was getting them almost every day. My family doctor asked that I go see an optometrist based on my symptoms. I had never met Dr.O before but I told him about how I was feeling and he did a very throughout exam, finding out something that no other optometrist had found before: that my eyes were focusing at significantly different distances. He changed my prescription and gave me advice on behavioural changes I could do that would help. My headaches have honestly been reduced by 80%. Today, I had another exam with him and he got my prescription to a point where with my glasses I now have 20/15 vision, which will help with my job as a paramedic and in my studies at university. They also now have a store attached to their clinic where you can buy prescription eye glasses. I was so impressed by the variety of brands and brands I hadn’t seen in places like LensCrafters or pearl vision. Plus they offer different kinds of lenses that aren’t offered at those stores. Overall, the staff are very professsional, kind, and they really know their craft. Thank-you to Dr.O and all the staff at Prairie Eye Care.

Les Sediles

Exceptional, knowledgeable service. Thank You for getting me in on short notice. I thought I would wait hours to have an unexpected issue looked at. I was able to get a quick appointment. My check up was thorough and by the time I left, my eye was so much better. I left something behind at the reception desk by mistake. Your courteous receptionist was attentive and called me as I was on my way to pick it up. -Top notch service by all involved- Thank You.

Malwina

Had an awesome experience at this location, all the staff and doctors are great and knowledgeable!

Nikolai Ordonez

I always have appointments at Prairie Eye Care at Northgate, each time I go there I am always greeted by the kind staff and always look forward to going back for my next appointment. My doctor is Dr. Lee, he's very polite and kind. A perfect doctor to book my appointments with.

Ethan Ani

Because of the friendly staff, my experience is always quick and simple. Looking forward to my next visit!

Ленин Ордоньес

The doctors and staff at Prairie Eye Care - North Gate are the best. They provide outstanding professional vision care services every step of the way. From your eye-exam right up to getting your glasses fitted snuggly by their highly skilled opticians. Special thanks to Ken (a very patient and skillful optician) for adjusting my glasses just right!

AJ LLAGAS

Prairie Eye Care Northgate Staff were super friendly and helpful! They are straightforward and only recommends based on customer's need. I would definitely go back here again as I had such amazing time.

Vladimir Ordonez

Had my eye appointment today with Dr. Lee. He is very professional and accommodating, and the staff is very helpful. The office is very clean. Would definitely recommend Prairie Eye Care Northgate.

andrew carta

The receptionist is not accommodating don't go there. I asked for Dr. O and she said he's not accepting patients anymore ☹

meh valencia

I brought my 3 little kids in July 2021 for eye check up and I could say overall the experience was great. The staff are all professional and friendly, the place is clean, and the Dr. Lee was patient and awesome. We also had a transaction in which we had to defer and cancel a purchase for an eyeglass with no problem. The refund of our payment was done swiftly.

Arlee Tucker

Extremely friendly customer service. The facility is very clean, and lots of variety for the frames.

Edwin Alcazar

Dr. O has been our family eye doctor for many years now. Always friendly, professional and treat patients as family. Staff at this location provides awesome customer service all the time. Will definitely go back when it's time for our next eye check up. :)

Cliff Hogg

Delightful Professional Staff. Prompt Service. I will be a repeat customer.

James De Castro

The staff are very knowledgeable and provide excellent service. Will recommend to friends and family.

Shayan Zaidi

The reception there with the glasses really needs to get over herself. The attitude is so rude and unwelcoming. We went to book an appointment but just the crappy attitude turn us away. The management really needs to tell these people how to smile. If we're giving you money and we want to be your customers, you are supposed to show some respect in return.

Michael Koch-Schulte

A small but professional office of Eye docs. Excellent experience.

Sergei Petrov

Dr Marco Kosowski was patience and make all easy! Good place!

Victor Selby

I can't describe just how much I'd recommend Prairie Eye Care, I've been coming here for 6 years and I can't speak highly enough about Dr. Owusu and his team. They make going to the eye doctor not just painless, but enjoyable. It really does feel like you're just visiting your friend, because you are. Prairie Eye Care really is the 96' Bulls of optometry.

Destiny K

Unfortunately, I was given the wrong prescription for my new glasses, a .25 difference made my eyes feel tired from the strain of a higher prescription. I didn’t figure it out til I moved provinces and went to an optometrist in BC after several months. Plus the lenses were so thick. I compared the technology they used at Prairie eye to the ones I’ve gone to here in BC and they have very outdated lens technology. I called to ask if they could be redone (before I found out about the faulty prescription) since I wasn’t even warned how thick they would be. I should’ve at least been told of other frame models that would help hide the thickness. $250 down the drain.. I switched back to my old glasses since my prescription didn’t change. They didn’t diagnose me with dry eye which was making my vision blurred. My bf also received services and found out after going to an optometrist in BC that he was misdiagnosed as well. More money down the drain. He had to get new specialized glasses that was specifically targeting his eye fatigue. If we didn’t find out and continued wearing these glasses with the wrong prescription we would both be worse off in our eye health.

Daniel Nagy

Dr. Phipps was amazing. Not only did they make everything very easy, But she was very knowledgeable and showed me a very clear path to healthy I care and ways for me to not only see better but to take care of my eyes. I would highly recommend them

Elle Ess

Warm staff, genuinely caring & professional. Very happy they are strict in following covid protocol. Will come again!

Shreeraj Patel

Dr. Owusu and his team at McIvor Mall were Amazing to deal with. I had been procrastinating to get glasses for years - and they did a great job of making it an enjoyable process. From the initial exam to having my glasses fitted - Dr. Owusu stayed involved and ensured I was well informed throughout the entire process.

Darshan Zandu

Professional check up Staff is satisfied Frame and glasses look like expensive

Beatrice Javier

My grandmother had an eye exam and it was a great experience. All the staff are very friendly and helpful. Dr. Owusu was very thorough and professional.

Stacey Stockford

I highly recommend Prairie Eye care, I have been coming here since 2015. Dr Marco is AMAZING. He's patient, answers my questions. He's not about sales like some of the other bigger clinics. He provides good knowledge so you understand what's going on with your eyes. I am diabetic and he takes great care in making sure to check to make sure they're no issues withe my eyes due to that. Jen was amazing with me helping me pick out glasses as this is my first time wearing glasses. Thank you everyone at Prairie Eye Care for the EXCELLENT service!

Taira Baquiran

Was in a rush to send us out, did not even let us try the glasses, came back after 5mins to have it adjusted because it was tight and said that we need to book an appointment for the adjustment! They let us wait outside (freezing cold) until they let us in… if we did not have the warranty under their company we would’ve just went somewhere else!

Larissa Greening

This was my first time looking for a pair of glasses. My sales associate, Jessica was patient and helped me through all my questions and concerns. I found a pair I fell in love with, but I was interested in another colour online. She ordered it in and the turn around time was outstanding. I had my glasses, complete with prescription lens ready to go within 3 days. I would highly recommend! I had a great experience overall and will be back for my next pair soon!

Liv Bee

Dr. O and Dr. Phipps are always very professional. I never feel rushed in my appointment and I always feel like I'm getting the best option possible for my eyes. I can't recommend the Prairie Eye Care team enough!

Andrew Walker

Had a wonderful experience when visiting Prairie Eye Care. Helpful, knowledgeable staff. Great selection of product, reasonable priced.

Ellen ruma

You will feel that you are truly belong to their family. Front office staff are all pleasant and the Opticians are helpful. All the doctors are well versed in their profession and thorough in doing the examination.

Ma Rowena Hidalgo

All the staff at Prairie Eye Care are very welcoming, courteous, and professional. The doctor is very accommodating and answers my questions with good explanations and gives you options. I highly recommend and deserve to have 5 stars!

camille annb

Would definitely go back! I was greeted warmly by the front desk staff and was very pleased with the amazing service I received. I appreciated how thoughtful Dr. Tan was in her recommendations when I was looking to try new contact lenses!

H O

Dr. Phipps and Dr. O are fantastic. They are so thorough and have exceptional communication skills. I love how they are able to explain complex medical issues in an easy to understand way. I take my entire family to see them and Dr. Phipps has been especially engaging and caring with my young children. I also regularly recommend that the high performance athletes I work with attend PEC if they do not already have a family optometrist. PEC is a place you can trust and I would highly recommend them to anyone looking for eye care!

Eric Trudel

The staff at Prairie Eye Care is very friendly, helpful and has a great sense of style. The optometrist Dr Kosowski is thorough and knowledgeable. I highly recommend Prairie Eye Care for all eye care needs!

Marilyn Ordonez

My optometrist, Dr. Duplak is very knowledgeable and accommodating. You will feel that she cares for you. The staff are all approachable and nice. Thank you.

Brad

Eye exams are $135 at Prairie Eye Care. Oakley Optical is only $90 for the same exam. Bought eyeglasses as well as prescription sunglasses and this place is much more expensive than most other places.

Noemie Topacio

Dr.Lee is one of the best eye doctor. He is knowledgeable and friendly. Great customer service/ staff, helped with selection of frames.

MonDen Grammarly

Amazing customer service! Very polite staff and lots of glasses selection. Also a very clean place.

J C

I've been going to Praire Eye Care since I was a child and have stayed for their exceptional service and friendly staff!

A P

My kids and I went to see eye doctor yesterday at the Garden City branch. Everybody was great - the receptionist who dealt with us was accommodating and served us with a smile, especially Dr. Lee who was so patient with kids, with sense of humour, very engaging and professional. Except for the staff who did the pre-screening. I thought she was just impatient with my 4 year old daughter (first she assisted us but when my lil one seemed to be uncooperative, all she did was to click the button, and left me do the activity with my kid), but she showed the same behavior to my 10-year old son. I only knew it when we were at home and my son told me that the staff seemed to not like her job because she was grumpy - I only explained to my son that the lady might be having a bad day (which is still not an excuse for such poor customer service). I was just giving this feedback to correct the attitude, as one staff's behaviour towards customers will become the company's liability. But overall, the experience was great.

Gul Malik

Madiha was a great help! She took her time to help me find the perfect pair of prescription eye glasses that suited me! Excellent customer service from the moment you enter the office!

Nikole Marie

The staff at Prarie Eye Care are extremely friendly, honest, organized, helpful and professional. I felt welcomed as soon as I walked in. I was overly impressed when I was helped with picking out frames best suited for me. I would recommend this place to everyone and I don’t plan on going anywhere else for all my eye needs.

Jayjoven Noriega

Prairie eye clinic has taken care our vision for the past two years. The Optometrist, Dr. Lee explains well and takes his time when doing eye exams to my kids. The technician, Grace is exceptional and very accommodating. I highly recommend them to my family and friends.

Crystal Pownall

Great staff! Friendly and clean store. The doctor was very thorough. Nice selection. Good prices and only took a week. ????

stephanie flores

Staff’s are very helpful and accommodating????great experience and will surely recommend to fellas????

Aileene Alcazar

Will definitely recommend Prairie Eye Care - Northgate to my friends and family. Dr. Owusu has provided excellent care for myself and my family for many years now. Staff are friendly and provide very good customer service.

JJ Hart

Friendly, knowledgeable staff!

jana reid

Staff are so friendly and give you their honest opinions when trying on glasses to ensure you leave with the right ones! I also finally found out why my eyes are so sensitive, I did not have this with other eye doctors. Very positive experience! ????????

Sumreen Mirza

Madiha at Prarie Eye Care is a very nice and professional girl. I would definitely go there again to see her!

Martha Rowe

Too long for service

christine J

First review here: Overall great experience. Friendly doctor and very helpful staff. They were very knowledgeable and they made the process very simple for me. I’ve been wearing glasses for a many years so I’ve seen this all before. This company does it well (and has a beautiful office). I will be back.

Janine Ruppenthal

Great experience! All the staff were very friendly, welcoming, and happy to answer any questions I had. Highly recommended.

AARON UMALI

Dr. Lee was very nice and knowledgeable. The clinic was very clean and lots of selections of frames. Very nice and friendly staff.

jerald petras

Staff are friendly and helped us to find the right eyeglasses for me and for my kids. Very accommodating and patient with children. Highly recommended.

Glenda Gloria

Im a Prairie Eye Care patient since 2018. Staff are friendly and helpful. Thanks to Dr. Lee and Dr. Tan. They are kind, professional and knowledgeable. Clinic is clean, lots of branded glasses to choose from. Highly recommend.

Ydol Martinez

Excellent service!

Janice Abuda

Excellent care, vision exam, and prices!!!!

Pamela Llagas

I had a great experience at this location. The entire team was super friendly and knowledgeable. I would definitely go back here again.

anna carpena

Amazing customer service. All staff are very friendly.

Mister M

Amazing service courtesy of Madiha and the whole team at Prairie Eye Care. I came across town and would make the trip again in the future. Special thanks to Madiha ,she was extremely helpful and attentive! Highly recommend them for your eye care needs.

Kristia Petras

The staff are very courteous, friendly and very accommodating. Facility are very clean. The doctors are very thorough and kind and was very patient with my kids. Will definitely recommend to my friends.

Joel Ruma

NG team are awesome. Surely will recommend it to all our friends...

Nickle Nine

Have been using Prairie Eye Care for years now. All the staff and doctors have always been great.

Jocelyn Layug

Great service. Friendly staff and doctors.

Video Tours

This was my first visit to Prairie Eye Care. The optometrist was very thorough in his examination and the rest of the staff was very helpful in picking out the perfect glasses for me! They did not try to upsell me and gave me lots of information so I could make an informed decision. Thank you Prairie Eye Care!

Sandra Hart

Awesome knowledgeable & friendly staff. Great name brand products, selection & prices. Excellent customer service. Strive to guarantee customer satisfaction. Highly recommend!

Ivan Shapira

Very good experience. Doctors are professionals. Newest equipment on the market. Friendly staff. Definitely one of the best in the city eye care providers.

logan Anton

Went for an exam during Covid. Everything was clean , the service was quick and I had no issues. The doctor even double checked some things just to be sure. Overall great experience.

Jagroop Dhot

Awesome service, Whole staff is very helpful

April Weber

OH MY GOODNESS! If you need Glases or a check up, you simply MUST check them out. Fabulous warm energy from all the lovely/handsome professional staff. The Dr's are super duper! Giving you a full checkup and ensuring that your perfect pair of glasses Prescription are accurate! If you have complex health care issues, ei me & Crohn's disease, they will work with you till you see clearly! Awesome Sauce! Ladies and Gentlemen of Prairie Eye Care, you are #1 in professional, service, Awesome selection and of course smiles, smiles and more smiles. You ROCK! Thank you, and Blessings of Abundance in the future! Take care, much love to you all. Sincerely a EXTREMELY satisfied client. April, Faith Weber ????????????✨????

Trevor Meredith

Great service. Excellent rapport with young children.

S Singh

My children really enjoy seeing dr. phipps. She is very friendly and knows how to encourage the children and explains everything to me. My mother in law does not speak much english but always enjoys seeing Dr. Lee, he is friendly too.

Leonie Ordonez

Dr.Lee is very friendly, and very supportive Dr. Prairie eye care has a new technology. Staff are friendly, provides information and offer some suggestions.

Suzanne Helmich

The service was friendly. They respected me and the choices I made and were very supportive.

Matthew Solomon

Got my first ever pair of glasses here and all the staff made it an easy process! Highly recommended.

amaida paiso

Poor sevice i phoned & spoke your receptionist to book an appointment for myself & for my husband 2 weeks ago and it turned out that they didn't book it. We're really upset because we took a day off for this appointment. It's not our fault if you have glitch in your system and very unreasonable and waste of time.

Katrina Thiessen

The staff and doctors were so friendly and accommodating. They really took the time to listen to my needs and find something that would work for me. I’ve now seen Dr. Phipps, Dr. Owusu and Dr. Encarnacao. They are all excellent. You can tell that they care about their patients, and take pride in providing the best care/experience possible.

Kady Cisse

My family and I always have a great experience at Prairie Eye Care. They are knowledgeable, patient- centered, friendly and professional. The best part is that they always run on time :)

Mikki Bee

Very impressed with this clinic. Back in Winnipeg visiting family and had the opportunity to take my niece to see Dr. Owusu. What a great doctor. She’s generally shy but she loved him. Beautiful office in Northgate plaza.

jeg Enriquez

Great service! Doctors and staff are friendly and accommodating.

M Caramel

very appreciative of good service. doctor Koslowski was fantastic and his team was great. my mother in law referred me and i'm glad she did. she loves dr. O. we are happy with all of them! they treat us like they have known us for years!

kristyn boulet

Love the new location. Very spacious and clean. Customer service is great here and organized in reminding about future appointments.