Reviews of Optician Alain Assedo (Optics Shop)

David Sears

My wife and I have always had very positive experiences dealing with this shop and their employees. They routinely exceed expectations and make it a pleasure to use their services.

Aziminata DIPAMA

(Translated) Impeccable service! Good luck to you especially (Original) Service impeccable ! Bon vent à vous surtout

Gabrielle Prairie

(Translated) The ophthalmologist was incredibly warm and made me laugh with themed jokes on view throughout the exam. He is knowledgeable and was able to quickly identify my visual problems and reassure me of necessary corrections. Its team of opticians greatly advised and guided me in the choice of frames and lenses. I had an appointment in less than a week and my glasses were available a few days later. I thank the team for their attention and incredible service. (Original) L'ophtalmologiste était incroyablement chaleureux et m'a fait rire avec des blagues thématiques sur la vue tout le long de l'examen. Il est compétent et a su déceler rapidement mes problèmes visuels et me rassurer des corrections nécessaires. Son équipe d'opticiens m'a grandement conseillé et guidé dans le choix de montures et de lentilles. J'ai eu un rendez-vous en moins d'une semaine et mes lunettes étaient disponibles quelques jours après. Je remercie l'équipe pour son attention et ses services incroyables.

w Campbell oliver

I took 2 pairs of glasses in one with a broken thing for your nose aand the other with a screw out and the lens falling out.They fixed the both in 20 minutes and did not charge me. I will ever returning to get my eyes tasted and my next glasses there

Karen

The best glasses and sunglasses in Montreal 100% recommended

Robert Babak Razavi

Great shop, super choice of premium frames that you don't see everywhere, and superb customer service.

Sheina

Amazing service lots of options to choose from very reasonable prices

Hugo Martinez

Alain Assedo is one of my favorite place to shop at. The owner is clearly passionate; he is connected with his customers, connected with his staff and connected with the market trends. I love shopping there and I definitely recommend.

N Goddard

High standards of care and ambiance. There is a warmth to this neighbourhood eyewear facility that is lacking in larger franchise stores. I'd often thought that the prices here were a deterrent to our custom. Some might concur, however after a recent purchase of glasses for my eldest, I am sold sold sold. Olivier was terrific and very easy to work with. Every single detail was discussed flawlessly. Celine and Alain have really mastered their trade and gave first class service. It's goodbye to the big box stores for me.

Sach O

I visited them for an eye exam. Friendly, helpful staff. The optometrist explained clearly. I highly recommend.

Anatoli Igolkin

In this place, they do not know how to cut lenses nicely. They reordered and cut my lenses three times, but they couldn't get it right! For some, these are trifles. But when you pay $1,500 for new glasses, you want to have beautiful glasses and not a cheap one for $15. After three attempts I took the glasses (it would have been better to refund the money and do it elsewhere). One photo shows my other glasses same frame style with exactly the same lenses cut nicely and correctly. On the other image - Alain Assedo's cut with a sticking out ugly plastic edge. Very poor job for an optician serving Westmount and selling top quality expensive frames and good lenses.

Alex Epstein

Amazing glasses. I went here when I couldn't find anything I liked anywhere else, and I was not disappointed. Not cheap, though.

Julia Abittan

I have been dealing with Alain for the past 15 years. There is absolutely no one like him or his team! I wear glasses since I am 2 years old. His service, selection, patience and honesty is so appreciated. The second you walk into his store you feel welcome and you know you will be well taken care of. He is so accommodating and understanding. He is also so stylish and knows exactly how to pin point the details and unique features of each frame! Thank you Alain for everything!

Jian C

An unpleasant experience. The staff were disorganized and did not communicate clearly with one another to make sure all information for my order was made note of, or pay attention to my requirements, so there was a huge miscommunication in my order, which was an inconvenience for me. I specified that the one thing I needed taken care of was crucial to my deciding to place an order and yet that was the first thing they failed on, which then snowballed into many other problems with my prescription glasses. Quite disappointing. Otherwise, good selection of high-end frames and sunglasses.

Yves Lamarche

(Translated) I have been a client of Alain Assedo optician for 4 years. Very professional, competent, friendly team. Excellent after-sales service. Large selection of quality frames. (Original) Je suis client chez Alain Assedo opticien depuis 4 ans. Equipe très professionelle, compétente, aimable. Excellent service après-vente. Grand choix de montures de qualité.

sarah assedo

The most amazing store in the world. The staff are great. The frame selection is unique,original and always updated to the optical fashion. I would say this store is the most high end optical store in Montreal. They are always PACKED. The service is impeccable. They make sure to take care of you from beggining to end. They won’t let you leave unsatisfied. Over all, a great experience. Everyone compliments me on my frames. Alain knows exactly what fits your face. I HIGHLY recommend going here!!!!

AIROCCO WU

Higher price and the clerk was rude...

Christian DPOWER

(Translated) Super good service (Original) Super bon service

wei chunding

They got my glasses nose stands replaced for free. I will definitely return for new glasses. Really recommended!

alaim asedo

WORST STORE DONT GO HERE HUGE RIP OFF!!!

Marwan Zaarab

The absolute best and most exceptional customer service experience I’ve ever had at an optometry clinic or shop. I ran out of contacts was in town for a few days and called dozens of stores before finally finding this gem. They even offered to order my exact prescription and have it here before I leave. Happy to be back in Montreal. Merci Olivier!!

Sara Hashemi

I’m not a regular customer but I stopped by because my glasses broke nearby and they happily fixed it free of charge! Very warm and helpful.

Eric Berman

Great shop great staff

Loïc Imbert

Terrible place. I DO NOT recommend this place. They will make you pay twice the price of anything. The service is garbage. REALLY BAD EXPERIENCE. They only care about your money

Chris Service

Amazing quality of goods and service! Highly recommend

Romeo Comi

I've been a client of Mr. Assedo for more then 10 years now. I always appreciated their work with their customers. Yes it might seem expensive, but Mr. Assedo and his team are worth the extra buck. He saved me many times with spare contact boxes right before a trip when I would forget to order my contact lenses on time (or they would be late). He is always straight up with you about what he can offer you as a service, yes I can do this or no I cannot do this. I recently tried to go to another optician's office and I was sorely disappointed, the other optician give me the wrong prescription, they didn't want to make my glasses with a custom frame that I didn't buy in their store (saying they're not responsible if it breaks, etc.) and finally I went to Alain Assedo and again Mr. Assedo and his team save the day! They accepted my frame (not purchased in their store) to make my glasses. Some might think that they do not have a large selection of frames, but I would say that the frames in store a very trendy and up to date on latest fashion and good quality. All in all, I do recommend this store mostly because I love the service their, and of course everything else is a bonus. Go team Assedo!

Nicolas Laporte

Came in to fix my glasses, they fixed them perfectly at no charge, and I wasn't even a returning costumer.

Khalid H.

Alain, Celine, and Olivier were very helpful with the purchase of lenses for my frames. They were prompt in answering my many inquiries patiently and always followed up with a friendly phone call. The shop has a small-town family feel, it's no wonder why customers pass by just to say hello! Many thanks to Dr. Myara! She was caring, methodical and extremely attentive.

ariel benarroch

Simply best store.

Anna Gemzova

Mr. Alain Assedo is an amazing and dedicated optician. He saved the day for my son when he supplied him with contact lenses in emergency situation. Wonderful service.

Ali Hadi

I came in desperate to fix my glasses right before my job interview. She did it in 10 minutes....and then wouldn't let me pay her... She fixed my glasses that I didn't even buy from her for free!!! I'm astounded. Definitely coming back every time. Merci Marie-Paul!

S Plicia

I am from out of town and needed some contact lenses as one of mine had town. Celine was incredibly helpful, got my prescription and found a match. She gave me a sample pair free of charge and some travel solution for while I am here. She made what could have been a huge problem into a simple fix. I am very greatfull and would highly recommend this business

于伟强

I bought a pair of lenses and contact lenses 3 years ago. I brought my son to take an eye exam here as well. I would say that the service here is fairly good, but the quality of lenses I bought here is not quite nice to me. I ordered Zeiss but I doubted if they were really Zeiss lenses when I got the pairs and they convinced me that they were exactly what I ordered. But after only less than one year, the lenses were scratched and totally dead. I didn't wear this pair too much and took good care of the lenses very well, thus it is the quality problem.

Mathieu Vachon

(Translated) Exceptional service received by Mr. Alain Assedo. I highly recommend their optical center! (Original) Service exceptionnel reçu par M. Alain Assedo. Je recommande fortement leur centre optique!

gilbert maillette

(Translated) Excellent service. (Original) Excellent service.