Reviews of Melody Motors (Optics Shop)

Danny C

Great customer service and Andy Britner is super awesome guy to deal with.

Jana Massoud

I have been working with Melody Ford for a few months and they are super easy to work with and so kind. Brent is awesome and the team really knows how to treat their partners and customers!

Grant Wallin

This a good dealership & shop with often dealership views.

Sam Maimone

We at Car Media 2.0 provide vehicle photography merchandising solutions to Melody Ford and they are a great partner and client. Working with Dustin Mckenzie, Larry H, Calvin, Al King etc. has been easy. They are professional, organized and courteous. Great team :)

ZandL Damant

Super big shout out for the way we were treated at Melody! We recently made a purchase of a 2019 vehicle and absolutely love it. there was no high pressure from the sales or financing team. They really listened and respected what we wanted. The deal came together effortlessly and quickly too thanks to a great service department. It was wonderful being able to shop and support local and we will definately do it again when the time comes.

Lights Camera Nothing

Most professional vehicle buying experience I have ever had.

Georges Ballane

Excellent customer service of the Service department, coming from Calgary with a leaky tire , they were able to help us out even after hours Thanks Melidy Ford Staff

Alexandre Aube

Great service

Terry-Jo Henry

Thank you for taking such good care of us, so appreciate the excellent service.

Jackie Speta

To expensive and high mileage on there vehicles

Rod Duggan

Best sales and service in the Kootenays!

Duncan Hickerty

My vehicle was serviced on time as promised. No worries, no problems.

George Benedict

Would not let us test drive a used truck. Poor service

Stewart Minns

When your looking to purchase a new or used car then Melody Motors should be your first stop. The staff a genuinely friendly and knowledgeable and helpful. They have a full Service and Parts department to ensure your car or truck runs efficiently.

Tyler Lacey

Dumbest service department, cant get anything right.

Terence Roberts

Friendly staff, nice waiting room with complimentary coffee and popcorn.

Shelley McInroy

We recently took in a vehicle to Melody to check for problems and assess whether it was roadworthy for a trip from Kimberley to Vancouver Island and back. The vehicle was deemed okay. But on its way back, it broke down, and it had to be towed from Oliver. That’s a long way. We towed it ourselves from Rossland, a 12 hour adventure, and most people would not have had the resources to tow the vehicle themselves. When we took the vehicle back in to Melody, they did not charge us to have another look at it, and confirm what exactly was happening. We did appreciate that, although we didn’t leave it there for repairs. They do their best to provide good service for you.

Ryan Radchenko

Not relaying known information about a vehicle and having me drive 240km for no reason has earned Melody Motors this negative rating and further tarnishes the reputation of auto salesmen.

Jasper Meckelborg

In all my travels i have yet to find a dealership that has the same level of friendliness are exuberant customer service. staff are beyond exceptional. Cannot say enough good things

Liz

Thankyou for your care understanding and dealing with a crier you guys are great. Appreciate all you did for us. Love the twins

Dave Parker

Great team and great work. And not too much teasing because it's a Chevy

Brad Filgate

Melody motors was very easy to work with when ordering a new vehicle. They also gave me the best price in comparison to the other Ford dealerships I was working with on the same f-150 order. It was easy to get a hold of someone who could get updates on my order or answer any questions I had at the time. Very pleasant vehicle buying experience and would recommend giving melody motors the opportunity to work with you on a new or used vehicle purchase. Nothing negative to say.

Hi

Great place to buy a vehicle fast, honest and all around great experience! Thanks for the new truck see ya when it's time to trade it in!

Amy Ross

I had a great experience with Melody. Good sales and service and dealing with Tamara, in finance, will make your day!

Darlene Paniec

Excellent customer service in the service department

Jim Duncan

My 2004 Ford Ranger brake lights suddenly began to come on by themselves. This drained the battery, so I needed a boost to start it. Inconvenient, to say the least. I took it to Melody Motors and they spent time trying various solutions. When I got it home, the brake lights came on by themselves again. I phoned Steve, service manager, and he said that the mechanic, Simon, who worked on it has a theory that the device that links the clutch and brake pedal was the cause. On a second session at Melody Simon fixed the problem. Steve gave me a 20% discount on labour, which was significant. I'd recommend Melody to anybody. Excellent service! Jim Duncan

Shelley Reay

Just bought a new Bronco at Melody Ford, and we love it! Robert and Kevin went above and beyond for me, answered all of my questions and made sure I got everything I wanted... amazing experience purchasing here! Highly recommend this dealership!

Dean Armitage

The sales team was awesome to deal with, very knowledgeable about the the vehicle we purchased and not pushy at all like other dealerships can be. Would definitely recommend and will be a returning customer.

Daniel Cossette

As a Kimberley Resident we strive to support local business but unfortunately cannot recommend having this establishment service you vehicle. Errors on their own website require customers to pay extra and when brought to their attention they chose not to correct the problem. I strive to give businesses the benefit of the doubt but as they have certainly lost my trust, will no longer have my business. Update: I am pleased to say that after further discussion with the Service Manager the issue has been resolved and further wish to thank Jason for rectifying the situation.

Mile Harris

Very good experience buying my F150 answered all my questions and delivered the vehicle I requested on time and within budget. Very professional service

Tom Kirk

I wanted a certain truck and Melody Motors found the truck I wanted. I am happy and received excellent service!

Dianne Wilkie

These guys are great they work as a team and they put up with me, they got me what I wanted as usual ????

rick franzen

I recently purchased my F-150 from Melody Motors. Andy Britner our salesman was exceptional to deal with. Tammy in finance looked after us very well and she was also very knowledgeable about the product. We have owned Dodge pickups for over 20 years, and we are thrilled that we went with a Ford this time. We recently had some warranty work looked after on my pick up and we have never had a dealer look after us so well, they delivered us a courtesy vehicle to Invermere and took my truck to Kimberly to repair it. We were also treated to the best fish and chips meal we have ever ate at Britner's Fish and Chips in Kimberly. The staff are fantastic, if you looking for a new vehicle, you must check our Melody Motors. R&B

mike gessner

Excellent Service, staff is always friendly and willing to help

doug

good experience

warren fulkerson

My sales experience was great . The issue is the sirius radio has been faulty since day one(been over a month now). Service checked it out and said it was fine. Told me that if it happens again to video and text it to him. Did that two weeks ago and only got a short text back saying" thats not right." Have since sent another video text but heard nothing back. So much for my free 6 months of sirius radio, cant even listen to it. Starting to get alittle concerned with the customer service.

Cody Swanson

I have been dealing with an issue with my f150 that was just off warranty. Melody motors is going to look after my portion of the cost, now that is great customer service. I will be back, thanks melody.

George Emack

Great after purchase support, would recommend.

Marvin Perry

Melody Motors was extremely helpful as we selected a new 2021 Ford F-150 for our radio station vehicle at 1029 Rewind Radio. What an awesome truck. Loaded with safety and convenience features; lots of space for gear. Al, Brent, Kevin and Robert all made sure we were completely taken care of and made the experience so great! Our team highly recommends the Melody Motors team!

Christine Graf

Great selection of vehicles and super nice people!

Jim Horton

No.

Steve Macdonald

Staff were super helpful, willing to answer any and every question. The vehicle they recommended for us was a perfect match. The truck is awesome... and with a cross country road trip coming up, we know we’ve made a great choice. They’ve helped other members of our family too. I would recommend, without hesitation, Melody Motors.

Jenna G

Love the service staff at Melody Motors.

Doug Gramlich

friendly thorough

jackrhodes

This was my first visit to Melody motors but it will not be my last. Fantastic people from the service manager to the parts manager all the way to the receptionist and even the gentleman doing cleanup who helped me get wifi i didn't ask him. He saw i was having trouble and just came over to help. Of you're looking for a place you can trust this it work came out cheaper than the quoted me and it was finished before it was due. Great place. Great people. Joe Woytowich

Fly Man

Thanks Christina you're awesome!

Rane Wardwell

Super helpful staff and excellent ongoing service

Bea Burlingham

We have and would recommend Melody Motors to anyone who is shopping for a new or used vehicle. The Sales & Management staff were very patient in explaining features of our new F150 and knowledgeable about their products. We honestly believe we could not have gotten a better deal anywhere else - locally or out of the area. Definitely deserve a 5 star review from us!!

Ashlee Taylor

Brent at Melody Ford was incredible. If you want a good buying experience this is your only stop.

Gavin M Sims

Great team working hard to provide the best service and support. Went above and beyond with the purchase of our F150

Brett Lucas

Melody was awesome to deal with, great sales and service department! Brent was very helpful and Kevin was a big help! Thank you!

slj 007

Good experience finding and obtaining the vehicle that suited my needs.

patrick vivian

great friendly people nothings too much trouble ( thanks guys ).

rob holmes

Have used Melody Motors for the last 3 years for service work on our Explorer and 1 ton and have always received great customer service. We just bought a new 1/2 ton and I am pleased to say the customer service in the sales department is just as good. Overall it was a very enjoyable truck buying experience and I would like to thank Gord, Tammy and Shane for all their help.

Aaron Hynes

I recently purchased a used pick up from Melody Motors. I really enjoyed dealing with the staff at melody. Everyone was professional and easy to deal with. They made it as painless as possible in these challenging times. Two weeks later still getting calls asking how I’m enjoying my new vehicle. Thanks everyone at Melody.

Marie Kozak

My experience with the service desk is always very pleasant, the people there are very knowledgeable and accommodating......very much so !!

Barry Pasiechnyk

Very good. Well informed of any issues. Always friendly.

Toni Lepore

Friendly staff. Always go the extra mile. Great follow up to see if everything was working ok. Thanks Melody Motors...

Terry Norgan

A great dealership and a great group of people

Aaron Higgs

Great team at Melody that are committed to doing what they can to make sure that the deal is right one. Andy Britner did a great job sourcing out vehicles and Tammy was great working through our financing system that she had not dealt with before.

Soup Stone Forge

Very best service I've seen anywhere. Couldn't be more pleased.

Michael Gessner

Staff is always nice and helpful. Plus ya get popcorn while you wait, I mean it's popcorn, who doesn't like popcorn

Al King

Great staff and service

Brian Varty

Always good service.