Reviews of Hakim Optical Polo Park Mall (Optics Shop)

Knightro Relhek

The doctor was excellent. Took time with me and answered all my questions. I was told however they would not give me my pi/pd. If i ordered glasses then they would, but it would cost an additional $50 even if i ordered glasses from them. That's silly. I've heard of $20 and have paid it in the past and didn't have to order glasses. Will buy my glasses somewhere else.

Talia Steele

Highly recommend going here for an eye exam! It was extremely fast and Dr Jagpreet Kaler was amazing. I haven’t been to the eye doctor in almost 8 years and she was super friendly, caring and gentle. The cost of the exam and a prescription was super affordable too. The receptionists and other people working here were also very friendly and easy to talk to, will absolutely go here for an exam again.

Lacy Kuchinski

The staff are very friendly and very knowledgeable. They always have your best interest at heart and will make sure you leave with the best glasses that will make you feel amazing. Ceara made me feel she really cares, I will only go to this location for my glasses.

Jan Bradley

My husband bought 2 pairs about 2 weeks ago. Within a week the pin came loose and one glass fell out. My husband put it back in and re-screwed it in. A week later the same thing happened and he lost the glass. He went today and they refused to replace the glass saying the guarantee only covered lens defect. After discussion and a long wait as they had to call the manager he was told to pay 40 cad to fix. He had to return to the store to pay as they do not accept payments over the phone. Now he has to return to pick them up. This is unacceptable as they put in a faulty screw. Poor customer service....for

Hayden Jones

Went in to get my glassed adjusted, lady who helped me was super nice and helpful. All the staff that were there were very helpful and polite. Would definitely get glasses here in the future.

Megan Vincent

I got a some nice glasses and they helped me fit them to my nose. I think a Ciara helped me? Very timely and good help though????

Yoana Marinova

When you choose to discriminate essential workers based on COVID-19 vaccination status you should make them aware prior to book their appointment and not loosing their time. Unprofessional.