Reviews of Kenora Chevrolet Buick GMC (Optics Shop)

kristin bulmer

Excellent customer service and and friendly knowledgeable staff. The GM took the time to go through all aspects of the vehicle and answer any questions. Highly recommend!

Don Vanasse

Good service.

Jennifer Horton

Great experience buying my vehicle. Jordan went above and beyond for me. Will definitely recommend.

LeDouga G-via

Great team! Jason P was a real help and threw light on my concerns. I am happy!

Ken Carlson

Bought some wipers. The service man was very courteous and exact. They fit and work perfectly at a good price.

Steve JACKO

Atmosphere is perfect, polite staff and very helpful. 5 stars

Gary Wilson

Friendly folks. Worked hard to get me back on the road. Very happy with the service I received.

Barron White-Bird

Worst service ever. Dont expect them to find minor details, also, just remember they dont like Russians. EDIT: Due to backlash, I would like to point out this photo. My car is being maintained in MB, and this is not the sign of great work. I.E, my parking spot

Letty Beard

I came to Kenora Chev out of sheer frustration due to dealings with big dealerships in Winnipeg. I will say right now, I wish I had just contacted Kenora Chev in the first place. The sales manager was absolutely amazing, taking the time to hear why I was so frustrated and working with me over several days of communication to make sure I was 100% satisfied with finalizing my purchase. The service department is so professional but at the same time a "small town, get to know your name" department. They make sure you have no questions when leaving and personally guarantee that if you do have questions you can call anytime without fear of being a pain in the neck for calling. All in all, a wonderful experience and I WILL be making the trip from Winnipeg to Kenora just for service of my vehicle. I think that says right there just how much I support this business.

Leslei Scott

This is our 4th vehicle purchase from.Kenora GM(formerly Kantola GM). There are so many positive aspects about this dealership...one is accessibility. The service department is very efficient and I am always pleased to be able to book my service online so quickly and easily. My vehicle is always returned when promised and rides are always available to get to work. The staff who work in service take the time to explain to me what was or is needed to be done. This is my first time dealing with Jason Petric for the sale of my new Buick. Jason was great to.deal with...as it was a challenge for.our schedules to jive..and I am sure he was wishing it was easier..but he worked hard for me! He was knowledgeable and easy to chat with. He followed up promptly with my questions or.concerns. He wasn't pushy. He was patient! Jeff Hatfield in finance was efficient to.work with..and everything was concluded on his end in one day..making it so convenient to buy my Buick! I have had no issues with Kenora GM and I woild not hesitate to deal with them in the future..and if your into a new vehicle, consider Kenora GM!

Benjamin Cheater

Extremely dissatisfied with the service department here, now that has changed owners customer service is definitely lacking.

keemee waan

Awesome and thanks

RVCA Sharp

Best customer services!!! Thank you again, you saved my road trip across Canada.

Kyle Doerksen

Sales is ok, what you would expect for spending over 100k somewhere. Once you own your vehicle, expect an oil change that you've made by appointment take AT LEAST 6 hours.

Jaclyn Davis

Awesome staff

Oxnard Mazda

Incredible experience from the moment you walk into the door. These guys know how to make you feel like you are apart of their family. I only do business with the Kenora family.

Dan Clemmens

Great place to work and staff is awesome.

S McDonald

Appointment issues, for a simple oil change .. things happen I guess, but i wont be returning for any reason. Especially an oil change. They were nice people though so I'm sure their near 5 star rating has been earned

Marisa S

Great parts department! Always helpful!

Matthew Gate

Great service jordan Kantola fix my issues well after purchase ????

Arlene McCaffrey

Fast friendly service! Patient and reliable staff!

Brian Mackinnon

Never had a good experience.

Shan S

Excellent sells people, courteous and through with the information for the vehicle. Will certainly recommend to my family and friends. Thank You Jason and Jeff ???? Great Job!!

Luke Garrow

Great experience dealing with Jordan

dolores Cobiness

Bought a 2018 Chevy Silverado; not even a year after we got it it seized. Fixed then transmission goes, fixed it again then engine lights go off again. Warranty covered it but so many problems with it, we tried asking for new truck. Nope and now it's warrant is up and engine light again and now won't start!! Sold us a melon and they still refuse to give us new vehicle. I called Chevy/Ford company with complaints. Never got anywhere...I recommend not to purchase from here!!

Donna Gagnon

Stranded at the lake with a car that wouldn’t release the Park Break! We immediately called Kenora GMC and was assured by Kerry he’d do everything he could to try and help us out, with an hour before they closed for the day I was very stressed out to say the least! We called On Star to get a tow truck out and received a call back 10 minutes later from Kerry saying he was sending a driver out to pick us up and bring us back to the dealership to pick up a car for the night. He assured us our car would be looked at first thing in the morning, and it was ready for us to pick up by 9:00 a.m. Kerry went above and beyond to help us out and I can’t say enough about the customer service we received! Thanks again Kerry for helping us out! It was greatly appreciated!

Andy Pannier

This place gets it! I know I’m a difficult customer and they made the process easier than ever for me!

Travis O'Donnell

Amazing service!

jason burmachuk

Excellent buying purchase of my 2019 Silverado - Brendan and Jeff were phenomenal to deal with - more then fair on their pricing of the vehicle and trade in value. Not only did they stay under with my monthly budget and was able to get me approved for a truck with more extras then I was expecting.

Les Alcock

After a year and a few visits finally looked where told to and found problem. Not very impressed with service.4 days to get an injector and still not ready.

carla atkins

Great service

Adam Redsky

They had the best prices on tires that I could find in Kenora.

josh schur

My car was very dirty and didn't think it could ever look brand new again. Took it to the Kenora GM Autospa and they did such a good job my vehicle looks like it did when I bought it brand new! 10/10 would recommend!

Dauphinais Caroline

Great experience! Friendly and really nice staff! Thank you Kerry!!

Saudia Lira

Very friendly and helpful staff . I'm always satisfied with the service at Kantola. I've been going there for 4 years now and I never really had any problems with them. I'm always a happy customer ????

Paul Williamson

My wife and I had a very positive experience dealing with Jordan Kantola at Kenora Chevrolet. We purchased a vehicle through their website. The buying relationship we had with Jordan through email and or phone contact could not have been better. The continued, top notch, professional, excellent service he provided us was outstanding!! We highly recommend Jordan Kantola! Even the Car Carrier service he provided came without issue! So Hats off and many thanks for all you did for us, we love our 2021 Camaro, Convertible!! Sincerely, Paul and Irene Williamson

Glen P

Unbeatable experience. Very friendly and polite staff with that home town feel. Jason, the sales specialist I dealt with was very professional and very easy to work with. I got a very fair deal (we both did well), and I am very happy with my purchase. This is my fifth GM product of the seven new vehicles I have purchased and won't be my last. This dealership is the gold standard for great customer service. Toronto, Ottawa, there is a lot you can learn from these folks. Until next time. Also want o acknowledge the Service Manger Lucas who took ownership of an issue that involved another dealership and saw it to resolution. Thanks!

Jonathan Larsh

They helped out with a blown tire. They did great at accommodating our urgent request and were great with us and the kids as we waited.

Digicel Mobile

Friendly staff! Fast and reliable service. I'm always please with the job done. Beauty

Norm Price

Awesome service and good pricing

Stéphanie Proulx

Thank you Kerry for the service and we rerecommend this garage

Debby

A great place to work or visit for a new vehicle and service. I had some issues late last night with my vehicle, made an appointment online and had it in by 8 in the morning. Fabulous service. Thank you Bree and Chris.