Reviews of Kawartha Vision Care (Optics Shop)

Miss Hemeryck

Staff were extremely caring, knowledgable and helpful. I brought in a pair of glasses I bought online and they guided me through the adjustments, as well as gave me a great amount of advice and knowledge around glasses. I am so happy with their services, I will certainly return and recommend to others.

steve masuga (Mega)

Great service from a family owned place. I had gone elsewhere first but they would not help me unless I paid an extra $ 8.00 over what my insurance coverage would pay. Kawartha Vision Care underdstood and treated me very well and I would promise you that you will love them.

Janis Campbell

Been using KVC for many years. Bill and staff always look after us. If glasses become loose or a screw is lost I know we can go in and they will fix it right away and usually there’s no charge for it. The aftermarket service is excellent. Hubby bought prescription sunglasses from another local place five years ago and the plastic frame and broke a few weeks ago. We returned to where they were purchased and asked if we could buy another set of frames to put the lenses in and were told there was no way that could be done. When we went to see Bill at KVC, we were there all of maybe 10 minutes and walked out with the lenses put into a new set of frames. Highly recommend.

Kristie Sager

Our family has been using Kawartha Vision care for the last 13 years. Our son especially has been in frequently, having glasses since he was 3. Mostly he dealt with Bill who knows all our family by name even if we see him in town, and the last several years we have had excellent service from all of the members of the staff. Today we went in a panic with glasses broken right in the middle. Ordering and waiting for new glasses wasn’t an option. Terry, Jenny and Donna all worked together to come up with a solution to get him by until we order his new glasses. We are very grateful. We recommend them to anyone.

Bonnie Chidley

Being a customer for over 8yrs now I can't say enough about Kawartha Vision Care...Excellent customer service with quality eyewear. (frames/ lenses) Staff are super friendly and very accommodating....if a screw comes loose or frames bent...just drop in and instant service is provided. I made the mistake of going elsewhere (HO)once...never again..with poor quality lenses and service, they were reluctant to repair without extreme cost. I took my glasses to KVC and without questing they assist, ordered new lenses and were non judgmental to my error in judgment of going elsewhere. (Cost efficient) Love this place!!! And will always be a forever customer :) Thank you for the Excellent service!!

Michelle France

Great service. Lots of options of eyewear. Wonderful staff!

Trevor Owen

They are amazing...they helped me alot with costs and adding the extras on my glasses will definitely be back

James R. Baldwin

My transactions with Vision Care have been very satisfying. The staff is knowledgeable, courteous and helpful. I feel like I am visiting family any time I return there.