Reviews of Ebata Eye Care (Optics Shop)

Shea Doyle

If anyone is looking for an optometrist, look no further. By far the best experience I've had with any sort of medical provider. The entire staff from the receptionists to the optometrists were genuinely friendly, caring, thorough and helpful. The facility is incredibly clean, inviting and modern. There was a play area for kids which was great for my daughter to have fun at during my appointment. I would recommend this place to anyone. Could not be happier about the experience I had here.

Maren Hanson

Our family has been so happy with our choice to go to Ebata Eyecare! Dr. Ebata is a wonderful and thorough Optometrist, and all of the staff are very welcoming, friendly and helpful! Everyone here is great with adults and children alike. We highly recommend choosing Ebata Eyecare for all your Vision Care needs.

ask me

Just wanted to say, its really nice to find such lovely people in the service industy for a change! Very nice staff! Kelly was wonderful !!!! She went out of her way to find me some nice frames, even though i told her good luck, because you will never find anything i like, because im so picky.......hahahah and sure enough she got the job done!!!!!!! well done Kelly!!!!! Thank you so much, im very happy :0))

Debbie Poitras

Best place to get glasses in Kamloops! Helped my daughter to get her new glasses 2 days before she started her new school. It helped her sooo much! Thank you Ebata Eyecare!

Sean Martin

Fantastic experience at Ebata. The doctor was very clear and thorough with everything. Kelly was great helping find frames that fit me correctly and looked modern and stylish. Highly recommended.

Tom Haag

Excellent service! Friendly, pleasant atmosphere and convenient location! Try it, you'll like it!

Sheila J

The staff is always friendly, knowledgeable and just down right super awesome!

Megan Dostaler

I would never take my children anywhere else. They are the most helpful, caring, kind, staff I've ever dealt with. No matter what you need they are there to help. Hands down best experience I've ever had!

Emma Lamontagne

Not a Kamloops local, but needed new glasses and wasn’t sure where to go! Heard a couple good reviews about Ebata Eyecare and I’m so glad I decided to make an appointment! All the staff is extremely nice and helpful, and did a wonderful job answering all the questions I had. Missed her name, but especially pleased with the lady that helped me pick my glasses! Super personable and helpful. Was also quoted a week till my glasses would be ready, but they were ready the very next day. Thanks again!

emily price

I am so glad that I had some friends refer me to this clinic! A very friendly, warm and knowledgeable team at Ebata! From what I experienced, their technology was amazing and Dr. Ebata was very helpful in educating me on eye health! I also love that I was able to order frames and lenses all in one place with the help of their lovely techs!

Melinda Mohos

Went in to get a missing screw replaced on my broken sunglasses. The staff were wonderful and helped me out right away. My sunglasses were fixed within 10 minutes...free of charge! They even went above and beyond by tightening the other screws. Best customer service!

Kelly Enns

The entire experience was pleasant. From the admin staff to both Dr. Copeland and Dr. Ebata to Kelly the optician. All were awesome, competent, friendly, informed and affordable... I totally recommend this group to anyone needing eye care. They know what they are doing and delivered! We will totally be back!

torixx15

Helpful and very friendly staff, highly recommend them. Plus an awesome TRU discount!

Olivia Motta

I had an excellent experience with them. The whole staff is very friendly and helpful, the doctor I had (Lindsay Copeland) took her time to explain things to me and answer any questions I had. Clearly cares about her patients. Great service from the entire staff, it was my first time there and i will definitely return.

Danielle Kashino

Excellent service Friendly Staff Comfortable Environment

Sheri Noble

Love coming here to have my eyes looked after and they help me deal with accepting my eyes are getting old. Lol..Kelly was awesome at finding the right pair of glass for me!

Darlene Snellen

I had the best service in an eyeglass place anywhere! I had tea, laughs and the red carpet treatment when trying on SO many styles! What a great team!

Roxanne Angell

This is the best place in Kamloops for eye care, no question. The staff is fabulous! They are kind, caring and accommodating. Customer service at its best. Their glasses/frames selection is fantastic! The optometrists are wonderful. I don't know why you would go anywhere else!

Wynter Rain

After years of struggling with my poor eyesight I finally found a company that understood my issues. Absolutely loved all the staff and doctors. Happily would recommend again!

K T Dolsen

The service at Ebata Eyecare is second to none. I just came in for an eye exam and was getting new glasses. Kelly went above and beyond to ensure that they are ready before I leave on vacation.

Kayla Edie

Great business!! Staff are very friendly and welcoming and there was a great selection of glasses and prices. 5 out of 5!

Nicole Lyons

The ladies at Ebata eyecare made my first experience with purchasing eyeglasses a great one. I walked in upset that I had to get into a pair of progressives and walked out smiling with some killer frames. A few months later I have returned for sunglasses. This place is awesome and so is the staff.

Kalen Hutton

One of the best environments I've had the pleasure of being around. From start to finish it was professional and fun. Lots of smiles, clean environment and everyone was helpful. Thank you for this great experience. Kalen

Sylvie Veilleux

Thank you to Kelly Robertson and the team at Ebata Eyecare for fast and courteous service.

Sandro Cuzzetto

Jacqui and Kelly were very helpful. I went to other places first, but it was the service, advise, and prices at Ebata that made us purchase our glasses from here. Highly recommended.

Bill Quast

I have been going to Ebata Eyecare since it was located downtown. Its refreshing to not be just another client, to be a familiar face everytime I go. Thank you all for being so fantastic.

Manjit Sangha

Fast, friendly, great prices...excellent customer service.Thank you!

Mitesh Patel

I was looking for a pair of sunglasses and wanted a specific look. After looking around, I ended up at Ebata Eye Care and found a pair of Ray-Bans and actually purchased a second pair of (Oakley) sunglasses that I was surprised to find. They have a wide selection of sunglasses and glasses frames to choose from too. If you’re looking for your next pair, this is the place to go - the best part is that you can bring in your prescription and they will help you find the right pair of lenses - great quality, awesome service, friendliest staff!

csi kamloops

Went there today for my first time and the staff were amazing!

Chelsey Vipond

By far the best experience, today I had all 4 of my kids in for eye exams and the staff was so great, welcoming and fun! We love Ebata!

Sarah Morrison

Ebata Eye Care genuinely cares about it's customers and delivering the best services possible. When it came time to choose my frames, the staff were very helpful and made suggestions for frames that would suit me. They knew what would work better for me than I did! Dr. Ebata and his staff are always thoughtful and kind, and I highly recommend him, and this clinic.

doug harcott

I must thank you again for the fantastic personal home repair of my glasses. With the current state of our environment, your company has shown extraordinary service.

Jenn Holland

At Linda Holland's request I am writing this review for her. She has been a client of Ebata Eyecare Optometry since 2001 and continues to be a satisfied customer today. All the staff are personable, proficient and welcoming. Thank you! Regards, Linda Holland

Shane Stauffer

They deserve more than 5 stars ✨ I have been going to Russ since moving to Kamloops, 6 years ago. Every single person in his office makes you feel at home every time you visit! They are beyond fantastic! I recommend them to anyone who asks. Keep up the awesome, local, family oriented service.

Debby Mould

Ebata eyecare is the best! They are all friendly and really know how to look after you. Kelly will help you pick tbe perfect glasses every time. I love them and would never go anywhere else now.

Colton Stephens (LaCruton)

The staff is knowledgeable, approachable, and friendly. I had a great experience for getting my first pair of glasses, and I always enjoy the visits to determine how bad my eyes are!

Melissa Dahlgren

All the staff are knowledgeable and very helpful. Great service!

DB Harcott

I must thank you again for the fantastic personal home (in her car!) repair of my glasses. With the challenges of our current environment, your company has shown extraordinary service.

Taylor kenny

Dr. Vickie Baba was by far the best optometrist I have had. I've been wearing glasses for 20 years and have basically had the same doctor and I thought they were all the same but Dr. baba exceeded all expectations I've ever had of optometrists. She's extremely thorough and informative. I learned things about my prescription and my eyes that I've never had explained to me before. Very polite and professional. Jacqui and Lauren were also amazing help with picking out new frames. Thanks so much Ebata Eyecare!!!

Diane Cordonier

I have been a patient of Dr. Ebata office since 1974. The staff at this office are second to none and always make you feel important. Kelly has a unique gift of finding just the right glasses to suit your face and personality and glasses are ready fast. I give Ebata eye care 5 stars because they deserve it for their quality of service by all staff. I recommend them to everyone. in fact, they really feel to me like extended family: friendly, compassionate and honest. I love them.

Anonymous Patient

I bought 3 pairs of glasses from Kelly at ebata eye clinic. I have never received more personalized service. HIghest recommendation! Maureen Lepin

Nanna Paloosa

Quick appointment for my daughter, great service.

Ryan Fiddy

Hands down the best place to go for glasses or sunglasses. The staff are amazing and know their stuff. They will go out of their way to help you from choosing glasses to putting in your claim to your health care provider.

Chelsea Dionne

Absolutely LOVE ebata eye care. I've convinced many friends and family to come here as well. Only optometrist I will go to!!! They truly care about their clients and take their time to get to know you and make you feel comfortable! Love the staff.

Bill Morgan

I have been a client of Ebata Eyecare, starting with Gene Ebata since I was a teenager (I am in my 50's now). I, unfortunately, recently missed one appointment, not bad for all these years. I was informed, quite unprofessionally I might add, that my next appointment would not be honoured unless I paid $45 for the missed appointment. I am so glad they appreciated my years of loyalty to them as I look forward to working with another optometrist. I am sure my new optometrist will appreciate my business more than Ebata Eyecare.

barbara olpinska

Always a friendly, caring, knowledgeable visit!

Jada Gray

Amazing staff and awesome products. They go the extra mile to ensure you are satisfied.

Mauricio Quintana

A great team. Dr. Ebata is very thorough and takes the time to explain eye conditions/issues. I learned more from him than any other eye doctor I have visited in my 50 years. The front desk people are very pleasant and helpful. Technicians are knowledgeable and very personable (particularly Jacqui)

Yvonne Langevin

Our experience with Ebata Eyecare has always been very positive. The staff are friendly and knowledgeable and provide exceptional customer service. We appreciate that they are open Saturdays and later on Wednesdays for eye exams and selecting eyewear.

Susan Biggar

Dr Ebata is very patient and articulates very well what he is doing and why. All the office staff are very professional and efficient. Jacquie was extremely helpful in picking out frames and was very accommodating at price matching the frame I had chosen after shopping around.. I would recommend friends and family to this office

Helen Blair

Dr. Ebata was very professional, as well as friendly and kind. Kelly Robertson was extremely helpful, and for someone who heats picking out glasses she was very patient. Kelly was also very knowledgeable on the type and makes of the glasses they carry. Thank you Ebata Eyecare.

Aw Emary

The front staff is always friendly and professional. They go out of their way to get you an appointment when it's an emergency. Dr.Ebata is friendly and easy going. The best Eyecare place in town

Carolyn Schiller

very nice friendly service

Susan Depper

I was very happy with the help that I received. Made me feel good. Very informative. Thank you for your service.

Shasta Mitchell

They were very helpful and my baby girl will love having her new glasses

Janet Hildebrandt

I have always been very happy with the service I have received from Ebata. All the staff are wonderful. They are accommodating, helpful, personable, knowledgable and friendly. They remember you and take time with you. I would highly recommend Ebata Eyecare!

Marne Chadderton

Professional, caring and reasonable prices.

Theresa Turcotte

I had the most professional, knowledgeable and friendly service from the Ebata Eyecare team when getting three pairs of new glasses. I am one hundred percent satisfied with both my glasses and the excellent experience I had. Thank you Russ, Jaqui, Amrita and Dawn! Theresa Turcotte Montreal, Quebec

Barb Allan

I have been going for a number years and found the staff always welcoming and friendly. Both Dr.Ebata and Dr.Baba are fantastic.I have always had Kelly help with frames she is patient and helpful. The place to go for glasses.

Rose Crucil

Thank you to the amazing staff at Ebata Eye Care! Extra big thank you to Jacqui for your patience and kindness in helping me choose my perfect eyeware. Highly recommend Ebata Eye Care.

Samantha Schoeler

Words can not describe how much I love this store!!! They feel like family and they have helped us out so much it's crazy!

Michael Maidment

Hello all. During this COVID19 pandemic I was wearing my glasses and my son accidentally broke them. Unfortunately, they were not repairable...I did have contacts though thankfully, I did prefer my glasses. Jacqui at Ebata was great!! Jacqui got me set up immediately.... was texting photos of new frames, and met with me right away! Got them quickly too!! This was the first time I'd ever dealt with Ebata, and during this difficult time I very much appreciated the extra mile Jacqui went helping me get me new glasses. Thank you Jacqui and Ebata Eyecare!! I would recommend you to anyone.

Michelle Good

Ebata Eye Care has been my go to place for glasses and eye health for over ten years and it has been a great ten years. The staff are professional and friendly and Dr. Ebata is always on the cutting edge of eye health. I trust him completely with my vision care. This is a truly excellent place.

Jessica Payette

Wonderful expirence! Kelly and the other opticians were amazing in helping me choose frames - for the first time, I like how I look in my glasses.

Janice Crape

Friendly, helpful, informative. Great prices and top grade products.

Ryan Beccherini

Great service, friendly and competent personnel! Dr. Russ Ebata examined my eyes and got my new prescription worked out in record time. Perfect correction of my vision. Jaqui helped me choose beautiful frames the suited me perfectly, both regular glasses and dark glasses. Lenses manfufactured and glasses delivered in less than two weeks. I am really pleased with my new glasses. Perfect vision in good looking frames from great people. HIGHLY RECOMMENDED!!!!

Cindy Batten

Dr. Ebata and the staff are very professional, knowledgeable and pleasant to deal with. Between our family members, we recently purchased 5 pairs of glasses and the service I received was exceptional!!! I am so pleased with my new glasses, they are so clear and I haven't had a pair with vision this sharp in years! Thank you!!!

S Sorochan

Dr. Ebata and his team simply are some of the nicest professionals that you will ever meet. They take the time to fully discuss your vision concerns and their corrective vision products so that you understand all of your options for your best eye health. I really appreciate how they get to know you as a person as who you are and what you do for a living are all important factors in determining your vision needs. They stand behind their products and are more concerned about your satisfaction than the bottom line. Bravo!

Jan P

Ebata Eyecare the associates are friendly but professional, knowledgeable and very patient. I wouldn't go anywhere else for my eye care needs. Thank you

Deb McCabe

Ebata Eyecare has the greatest staff, very friendly, knowledgeable and always willing to help in an emergency. Dr Russell Ebata takes the time to thoroughly explain the results of the multitude of tests taken during an exam. I highly recommend this office for their excellent service and variety of eyeware products from glasses to ski googles.

Melanie Prince

I would absolutely recommend Ebata Eyecare. The moment you enter the office you are met with a warm greeting, the girls at the front of the office are kind and helpful, Dr. Ebata is informative and professional. My expectations were met and exceeded from beginning to end.

Analysse Papadopoulos

Love Dr. Ebata and his team! Dedicated professionals looking out for your eyes and health. Excellent equipment in office to make it easy and efficient. Everything is explained well! Thank you!

Jackson Dartnell

I have never felt more welcoming and comfortable in an office, this place is surrounded by good people willing to do anything for you. I am from out of town and they made my life easy with many different requests I had (I wasn’t an easy patient). Would 100% recommend.

bonnie breitkreutz

I have been a patient at Ebata for a number of years. I like that they continue to up-date their equipment giving us the best possible care. All of the staff are very helpful and friendly. It helps to have staff that really know the product they sell. Check them out!

jim skidmore

this group is FANTASTIC . they are the best we have been to in 40 yrs of eye care . big thumbs up to all departments

Jane Hewes

Friendly, helpful, well informed, and responsive from start to finish! Thank you Dr. Ebata and team!

Heidi Esslinger

I would absolutely recommend Ebata Eyecare for anyone looking for an optometrist, in need of some high quality glasses, or wants to learn about their eye health and vision. Three generations of my family have trusted the professionalism and care given from Dr. Ebata and his family.