Reviews of Best Buy (Optics Shop)

Fábio Bittencourt

The best buy

Simon Bernard Harvey-Gravel

(Translated) Despite waving to a salesperson, we waited over twenty minutes to ask a question. Finally, we left. (Original) Malgré avoir fait signe à un vendeur, nous avons attendu plus de vingt minutes pour poser une question. Finalement, on a quitté.

Jessica Yeomans

Friendly helpful staff

Monique Gariepy

(Translated) Service for (Original) Service pouri

Éric Marion

(Translated) A month without news of my order, BestBuy and Canada Post throws the ball. Never again will I do business with them. (Original) Un mois sans nouvelle de ma commande, BestBuy et Poste Canada se lance la balle. Plus jamais je vais faire affaire avec eux.

Matthieu Thibeault-Morel

(Translated) Whether for video games, mobile phones or anything electronic, you will be well answered at Best Buy in Chicoutimi. This is the benchmark in Saguenay. I highly recommend it to you. Do not hesitate to click on Like, if the review helped you. ???? (Original) Que se soit pour les jeux vidéos, les téléphones mobiles ou tous se qui est électronique, vous serez bien répondu chez Best Buy à Chicoutimi. Il s'agit de la référence au Saguenay. Je vous le recommande fortement. N'hésitez pas à cliquer sur J'aime, si l'avis vous à aidé. ????

Philip Emmerson

Great service

GalacticGUI

Good selection of electronics all around. Didn't have what I was looking for in store this visit but I will just purchase online instead.

Rommel Recondo Jr.

Lots of Stocks and Amazing Customer Service! Highly recommended!

Alireza Abbasi

Good service

Tutorialyc

Although the repps have no commissions they always do a good job assisting customers

Rick Arseneault

One should never have to wait more than 5 minutes to be served in the Apple section.

Eric Williston

I bought some things today and I noticed after that I was overcharged. I went back in and they made it right by giving me a refund of the difference from what I paid and the price on the tag.

William Jean

(Translated) Always had good service but they don't know their products !!! (Original) Toujours eu un bon service mais ils ne connaissent pas leur produits!!!

Nancy Gauthier

(Translated) well done (Original) Bravo

Roland Maillet

Welcoming staff. Good selection of devices. Most staff i have dealt with don't pressure sales on you.

Marcin Więc

Nice

yves henrichon

(Translated) Reasonable prices and good food (Original) Prix raisonnables et bonne bouffe

toto16victoire Hunkel

Hunkel Studio ????

mohanmannam

I was asked to get the quote from Home Depot and Best Buy guys said they will price match along with the current in store promotions, but unfortunately they have not done and wasted my time.

Cliff Twist

Efficient service

Andrew “CrazySkull” Corvec

Bought a $700 desktop PC last August and it stopped working after a week. That was probably just bad luck, though. Other than that, the staff and products are pretty good.

Angela Jenkins

Nice and friendly staff, everyone was very helpful!

Marcel Richard

After having a terrible experience with Future Shop online ordering I was able to talk to Mark R. who took initiative to make things right. I appreciate the excellent customer service and will now make extra efforts to shop in store Vs Online. Thanks again Mark!

K Berry

Online shopping, local pickup with dedicated parking is a breeze...best of both worlds. Counter staff are very helpful and friendly and were great in loading my vehicle. I just wish they'd stop with the extended warranty pitch...

Barb MacKenzie

Staff very nice even though extremely busy fir boxing day sales

Michel Dionne

(Translated) Sorry to tell you that I have not had the pleasure of looking for myself and no advice in addition to looking for a counselor (Original) Désolé de vous dire que j'ai pas eu le plaisir de se que je cherchais et pas de conseil en plus de chercher un ou une conseillè re

Pierre Gaudreault

(Translated) A lot of choices (Original) Beaucoup de choix

Karim Barry

(Translated) Good for shopping (Original) Bon pour les achats

Amy Daigle

Didn't have what i needed plus people couldnt stop asking us if they can help us even after they found out they didn't carry what i wanted

jerome gravel

(Translated) Good store. Better services than in the days of future Hop. (Original) Bon magasin. Meilleurs services qu'à l'époque de futurs Hop.

John Darrell

I was looking for an audio cord with a simple male headphone plug on each end; I found one immediately. A staffer knew right where to look so I didnt waste my time wandering around. I find Best Buy the best way to save time when you need electronics.

Marie Litia Bélanger

No CDs

Edjel

I was looking for parts from a TV stand I bought some time ago, the employee I dealt with went above and beyond to help me and was very pleased

RICHARD BARIL

(Translated) Good service (Original) Bon service

Sandra Cyr

Good service

Jeremy Bourque

Prices are a little high

Sabin Lapointe

(Translated) A nice atmosphere and competent employees (Original) Une belle ambiance et des employés compétents

Misha LeBlanc

Staff spout jargon and lies but they should have learned the correct details as the Tech Guy twit.tv states it

Jstp abracadabra

(Translated) A lot of choices (Original) Beaucoup de choix

Brittany Caissie

Worst place ever.I have gone twice and both times I was utterly disgusted. First time I was trying to buy a laptop with 2 small kids and not 1 employee would look at me or try to help.

Sylvia Hagerman

Sales associate wanted to show us what HE liked and not what we wanted

Carolle Fleurette courteau

???? place to shop

Nicolas Boulianne

(Translated) The prices are a bit expensive, I prefer to encourage local before the big chains. (Original) Les prix sont un peu cher, j'aime mieux encourager local avant les grandes chaines.

Serge Duguay

Great service! Fully staffed and ready to help us!

Fernanda Dominguez

Good service. Specially by Arash

Dan Mcw

Knowledgeable friendly staff. Great selection and prices.

Dany Lavoie

(Translated) Convenient because it is stuck to a mall (Original) Pratique parce qu'il est collé à un centre commercial

Eric Jobin

(Translated) He's doing hell specials (Original) Il font des spéciaux d'enfer

Philip Hache

Whenever i go at the best buy in Moncton i had great service

Nathalie Gagnon

(Translated) A rotten store, there is a notice against them I gave them 10 days and no news but it will not stay there (Original) Un magasin pourri , il y a une mise en demeure contre eux je leur ai donné 10 jours et pas de nouvelle mais ça resteras pas là

MJ Jaillet

Calling their phone line is frustrating. They never answer their phones!

Marc-André Bilodeau

(Translated) Lots of choices, and they hit the prices. It is not always easy to find employees for information, however. (Original) Beaucoup de choix, et ils accotent les prix. Pas toujours facile de trouver des employés pour de l'information par contre.

3en D.

(Translated) Always good service, fast and with a smile. (Original) Toujours un bon service , rapide et souriant.

Phil Caissie (Canadian Overland)

Great service!

Penny Knackstedt

Justin O was amazing! Answered all our questions and told us about other programs Best Buy offers.

Fondop Noé

(Translated) Not worse (Original) Pas pire

Bob Hainer

Knowledgeable staff and good selection of goods

Sandeep Kumar

One of the best place to shop electronic gadgets, staff is very friendly and helpful.

Jeffrey Barrieau

Most times you can piece together better items for better pricing shipped to your door from different vendors, but those few times you need something fast or newly released, there's no better alternative. Thats as positive as i can say it.

Gregos le Requinos

(Translated) At the top like stats (Original) Au top like stats

Beverlee Jensen

Great staff/customer service.

Patrick Maranda

(Translated) The sellers in the cell section should inform themselves about the other product available, it's not just Samsung ... (Original) Les vendeur dans la section cellulaire devraient s'informer sur les autre produit disponible, il n'y a pas que Samsung...

Clay64A

Came here for an Xbox one controller, they didn't have the brand I was looking for but they did help me out with getting a different one, friendly service too.

Alyson Beatty

Average tech and office supply store.

Gabrielle Caissie

Prices are a little high but they do price matches which is awesome! They have a good warranty program (also expensive) the associates are well trained and knowledged on the products, they're always there to help or answer questions!

MomNathalie

(Translated) Good service ! (Original) Bon service !

Lise Auger

(Translated) Good specials (Original) De bons spéciaux

Mike Read

Decent price, better service

Tommy Villeneuve

(Translated) Me and my wife have waited 30min to buy a TV but there is no staff to answer (Original) Moi et ma conjointe avons attendu 30min pour acheter un téléviseur mais y a pas de personnel pour ne repondre

Ian Creaser

Less then helpful specifically when online shopping is getting so common.

Ryanator 1117

Staff was very helpful.

Youri Octeau

(Translated) Good service very satisfied (Original) Bon service très satisfait

Michelle Marie Tibando

they had everything i needed

Yadlayeul Marty-Mart

(Translated) What a fool when the flow that serves you answers you never pleasant (Original) Ce.sentir imbécile quand le flot qui te sert te répond nai jamais plaisant

Yves Piette

(Translated) Good service. Guaranteed guarantee. Many goods. (Original) Bon service. Garantie respecté. Beaucoup de marchandises.

Jordane St-Hilaire Dupuis

(Translated) I have always had great service! (Original) J'ai toujours eu un très bon service !

Gregory Collins

Good selection, bit overpriced. Good tho.

Theo Lerbeil

(Translated) A good electronics store, there is everything you need whether it is appliances or video games (Original) Un bon magazin d'electronique, il y a tout le nécessaire que ce soit électroménager ou jeux video

Catrina Ashton

Great place for when you realllyy don't want to wait for delivery on your online purchase.

Tony Peters

(Translated) bestbut (Original) bestbut

Ketsia Guillaume (Ke7sia)

(Translated) Available staff (Original) Personnel disponible

Mr Kijiji

Staff are super helpful

Gabriel Angiolini-Gaudreault

(Translated) It is very good (Original) C'est tres bien

Claude Boivin

(Translated) Good service (Original) Bon service

Do L

Correct

Justin Francis

Service is great lots of items to choose from, prices are competitive, clean environment, friendly environment overall.

yassine errachidi

Good deal

Dave Kane

Been shopping at Best Buy before it was Best Buy. Always had good service. Recently purchase a product and had to exchange it because of the colour. No problems, was in and out in a few minutes the day after Cyber Monday.

Leandro Oliveira

Good place! A lot of things to buy there!

Gerald Lamkin

Great for all electronics

Christian Gagnon

(Translated) Great (Original) Super

Max Dagbert

(Translated) Good shop! (Original) Bon magasin!

Aaron Schroeder-Tabah

(Translated) Very good service. The clerks gave more than I would have thought in this kind of supermarket. The only catch, a lot of stock not in stock or available online only. (Original) Un service très bien. Les commis se donnaient plus que ce que j'aurais pensé dans ce genre de grande surface. Le seul hic, beaucoup de stock pas en inventaire ou disponible en ligne seulement.

mike craig

Better get your warranty info on video because there employees don’t know what’s going on and just feed you complet lies. Bought something in Jan/17 brought it in aug/17 returned it after looking up saying I had 5 year warranty(and no not their geek squad warranty) and said if it ever breaks down to bring it to bestbuy, well low and behold I needed to bring it back.... and guess what the guys working tell me that they would never do that even though I had all my receipts from when I returned it the first time and they tell me itsits 30 day warranty completely worst customer service from the moncton New Brunswick location, first let me return it, lie to me, then refuse me and give me the run around with phone numbers that no one awnsers and the voice recording says to email it won’t even put me in a Line for me phone call to be answered..... don’t buy here unless you like throwing away top dollar with absolutely no warranty !

Dawnah L

I always shop here.

Taylor Tompkins

Wasn't the best deals in town & I felt like the girl was trying to make a sale instead of accommodating my needs..

Dianne Munnings

Great service

Mouchos Black

(Translated) Exelent rapude and professional service (Original) Exelent service rapude et professionel

Brad Cormier

Seems to be the location that head office forgot. It was originally a Future Shop, and it looks like there hasn't been a single update/upgrade since the original Future Shop was built. Other Best Buy locations seem more modern and dynamic.

Samuel Girard

(Translated) Beautiful products, but impossible to reach by phone their sellers. I had to call 15 times in 4 hours and not once I was answered! (Original) Des beaux produits, mais impossible de rejoindre par téléphone leurs vendeurs. J'ai du appeler 15 fois en 4h et pas une seul fois on m'a répondu!!!

George Corkum

A bit pricey but a good selection

Jimmy V

(Translated) Good electronics and good prices too (Original) Bon matériel électronique et bons prix aussi

Aly G

(Translated) Good customer service (Original) Bon service à la clientèle

michael weston

Great store to buy electronics if they are in stock. If they have to order it in then don’t waste your time. Ordered a laptop and paid in full. Was told almost a week later that it was delayed. So I asked for my money back and they refused. They insisted they had to receive the laptop into their inventory before they could give me a refund. WELL THEY HAD NO PROBLEM TAKING MY MONEY IN THE FIRST PLACE FOR SOMETHING THAT WASN’T IN STOCK!! BUYER BEWARE

lucas boonstoppel

Very understaff and some staff very unhelpful, asked a guy if he could look for a microwave that was in there flyer and he said that wasn't his department and pointed to the one cashier and said that's who is in charge of appliances

Dave Mann

My electronic store.

devvyn tobin

Tim was highly unprofessional, rude, insulting and arrogant. If I could give less than 1 star I absolutely would. Highly recommend going absolutely anywhere else for absolutely anything they may possibly have to offer. Worst service I have ever received.

Jean-Baptiste Fradette

(Translated) Great best buy you can find anything there (Original) Très grand best buy on y trouve de tout

Diver Dan

Great staff and selection

Linda Berry

Lots of electronics.

Derrick MacDougall

Likely the largest retailer in town for electronics. The days of needing massive retail locations is on a downward spiral with a few exceptions. I can't help but think that Best Buy doesn't need this much retail space with so much being bought online these days. I think in the future we'll see something the slightly bigger than "The Source" with a medium sized retail area, but be a primarily focused on pickup/return center for online purchases. With that being said, the staff don't hover over you like vultures from when this named FutureShop. There always seems to be enough staff if you need help and in recent years they've lowered the shelving height so if you do need assistance you see across the store. The selection of merchandise morphs with trends as well. If they even have car audio, it's 1/10th of what they would have had 20 years ago. I think they still have a small DVD section, but the store is focused on computers/TV's, wifi/smart products and portable audio and some appliances.

Shuvankar Saha

Nice large store for electronics devices at Moncton. It is such a blessings for the people living at Moncton. Their return policy is always best in Canada. I Purchased a Google Mini last week and had some issues with that. They helped me at each possible way. Thank you so much for your help.

Ryan Landry

Now that they have moved away from commission based selling the staff has gotten less pushy. They are still however a little too in your face with upselling.

Louise Dollar

(Translated) Very good service (Original) Très bon service

Rod Perron

Ordered new cell phone at an amazing price, fast delivery and in excellent condition couldn't be happier. Next purchase was luggage, hard covered 360° wheels everything my wife was asking for but for a ridiculous price compared to other stores! Fast shipping as usual great website, quick and easy to use. Love Bestbuy!

Roger Bérubé

(Translated) Fabulous store for electronics and computers, everything for the home (Original) Magasin fabuleux pour l'electronique et informatique, tout pour la maison

Brandon Croft

liked future shop better but i like that you don't have a sales man down your neck every 5 seconds

Leroy Landry

Prices are way too high and the service is not the best but they do have lots of nice things.

Scott Bishop

Great place friendly staff great sales

Helene Simard

(Translated) Didn't find what I wanted (Original) Pas trouvé ce que je voulais

Venom Carnage

(Translated) For electronics fans, there is nothing better. In addition, the employees are really helpful and smiling. Nothing to say. (Original) Pour les fans d'électronique il n'y a pas mieux. En plus les employés vraiment aidant et souriant. Rien a dire.

R. P.

(Translated) DFO Christmas Supper - great food - great atmosphere (Original) Souper de Noël du MPO - super bonne bouffe - super atmosphère

Brian Atkinson

Very helpful there

Amrutha Sindhu

Cool place for cool gadgets!!

Martyn Balai Vandal

(Translated) Good service (Original) Bon service

Jean Guy Perron

(Translated) Excellent service (Original) Excellent service

Tim Poirier

Lots of variety

jmprince47

(Translated) Good service (Original) Bon service

Julien Jans

Asked few products at the time, staff wasn't aware of the existence of it: Smart Lenovo display google assistant Bone conduction Head phone KitchenAid heating bowl Staff asking ti search on my phone. Pfff i give better service at my hotel

Real Corriveau

(Translated) Very good service at the TV the young salesman Dominique very competent (Original) Très bon service au niveau de la télé le jeune vendeur Dominique très compétent

Randy Kuypers

Expensive and high pressure staff. confusing layout as well, lacking good signage... Very clean well maintained store none the less...

TSG

(Translated) Very good store (Original) Très bon magasin

Mitch Stewart

Lots of home automation products

Zeel Parmar

Staff is helpful! Good product availability!

michelle richard

EXCELLENT

Hery RAJOHARISON

Best deal

dany harvey

(Translated) It is already a few things that I buy and I always had excellent service, even after sale! (Original) Ça fait déjà quelques trucs que j'achète la et j'ai toujours eue un excellent service, même après vente!!

jeremy rowe

Your typical big box electronic store. The selection is huge, and the customer service is bad either. This nice thing about this store is having most of the products on display, you can try it out by listening or feeling the item in your hands. I like being able to see and test something before I decide on a large purchase. Only negative thing i can point out is their pushing the extended warranty on every purchase, but it's their job, so what can you expect.

Jérôme Perron (Jay)

(Translated) No way to have service in full Sunday ... no representative available .... ordinary !! (Original) Pas moyen d'avoir du service en plein dimanche...aucun représentant disponible.... ordinaire!!

Deborah Sipeki

They need more reps working the floor

Varun Jampani

Love the service!!!

Kevin Martin-Savoie

Went to purchase an ethernet cable, staff helped me find it and I was on my way.

Vic Sparks

Great service

André Lalancette

(Translated) Good service, prices a little high for some items but good specials on occasion! I was very well served following the fire at my home last summer and bought almost all my new electronics here and I'm not disappointed. (Original) Bon service, prix un peu élevés pour certains items mais de bons spéciaux à l'occasion! J'ai été très bien servi suite à l'incendie de ma demeure l'été dernier et j'ai acheté presque tout mes nouveaux appareils électroniques à cet endroit et je ne suis pas déçu.

Scott Colquhoun

Reasonable price for the item I was looking for. Helpful sales associate. That's about all I need, right there.

Leonard W

Fantastic place

Alexandre Cotey

(Translated) Great (Original) Super

Amanda Maltais

Waited 25 minutes before being served at the queek center

Ken Johnson

Best buy like any other

D Tomlinson

No one around to help. Several employees ignored me.

David Desharnais

Great!

Patrick Bellemare

(Translated) Good service, but do not know their product !!! (Original) Un bon service, mais qui ne connaissent pas leur produit!!!

Dennis Bredlau

If you're a PC Gamer looking for components or accessories you should just buy it online immediately and save the time it takes to drive down to this store. No selection on PC Components or proper accessories. Went in today and had like 3 different types of mechanical keyboards... Their phone section is probably 1/4 of the store.

Jeff Millard

Customer service sucked...

Conaco Gaming

I felt outnumbered by asian people

Diane Tremblay

(Translated) No cashier .. We have to go to customer service .. the lady is already busy with a customer and another customer is waiting for this service. . The manager asks the ladies behind me how they settle Ohh by debit card .. He passes them before me who wants to settle in money .. I wait 5 minutes nothing moves .. I move forward .. Remove the top bluetooth speaker on the counter and I leave .. A couple of hundred dollars of lost for Best buy .. Best Pocket yes I will buy elsewhere cabochon gang. (Original) Pas de caissière.. On doit aller au service à la clientèle.. la dame est déjà occupée avec un client et un autre client attend pour ce service. . Le gerant demande aux dames en arrière de moi comment ils règlent Ohh par carte de débit.. Il les fait passer avant moi qui veut régler en argent.. J attend 5 minutes rien ne bouge.. Je m'avance.. Dépose le haut-parleur bluetooth sur le comptoir et je quitte.. Une couple de centaine de piastres de perdues pour Best buy.. Best Poche oui je vais acheter ailleurs gang de cabochon.

Thomas Larouche

(Translated) Store offering an incredible product diversity. These are certainly more technological objects .. television, cellular, earpiece.etc. the garenties are good and we have no problem to claim them. (Original) Magasin offrant une diversité de produit incroyable. Ce sont certainement plus des objets technologiques.. télévision, cellulaire, écouteur.etc. les garenties sont bonne et on a aucun problème à les réclamer.

Michael Stevens

Look, the staff is very friendly and welcoming at a surface level (at least from my experience), but i think that their tech knowledge gets to their head. they try and sell you the most expensive and overkill option for a simple task that …

Andrew Goguen

Tried calling 6 times french answering machine no English option. I miss future shop this place is garbage in comparison

Michel Hache

Helpful clerk not to eager to sell showed different sound bars explained how good 9year warranty can be

Sabribloo B

(Translated) Good service, the only complaint is that there is often a lack of stock on the shelves, especially popular products and special products. (Original) Bon service, la seule chose à reprocher c'est qu'il manque souvent de stock sur les tablettes surtout les produits populaires et les produits en spécial.

Stacy Desjardins

Moving back to NB from Ontario is a breath of fresh air , I didn't have to wait to find help had 3 people approach me as soon as I got in the door then another 2 while I was waiting for gentlemen to get stock from the back . It's always nice to feel like you matter no matter how big or small purchase

Flavia Lima

We came to browse for a washer and dryer and Tim was extremely helpful to us. He showed all models and explained all important features so we could choose the perfect appliances for our needs. We're very happy with the prices and top quality costumer service at this store!

Tammie Morash

Soheil at this Best Buy is absolutely amazing at customer service. He goes above and beyond to help you out. He has knowledge about every department in the store and can help out in any area. Thank you for making our move to Moncton less stressful.

Sean Dicks

(Translated) Very good service during our visit. (Original) Très bon service pendant notre visite.

Rafael Velazquez

Good deals but found better deals in other places

Marceau

(Translated) Very disappointed with the adapter that I bought. (Original) Très déçu de l'adaptateur que j'y ai acheté.

Michel Simard

(Translated) Good price (Original) Bon prix

Danielle Paquette

(Translated) Competent Clerk (Original) Commis compétents

denis gagnon

(Translated) Very good services (Original) Très bon services

Manon Doucet

Nice store, clean and service personnel very polite. Sadly no cover for my tablet.

Mike Raby

Fantastic customer service! Great staff! Always friendly!

Lloyd Harquail

Was in to look at a few items. I found what I was looking for but it was locked in a case. The six or so employees that were standing around talking to each other were of no use to me. After asking for assistance, I was told someone would be with me shortly. Some slug of an employee with slick hair and shiny shoes came over and told me that no one in the store had a key to the cabinet. Then, he just walked away. No questions, no comment, just walked back to the corner he came from. I would have gotten better service from one of the iRobot Roomba vacuum cleaners.

David Experience

(Translated) Good price (Original) Bon prix

Colin

Consumer electronics and appliances, not very many DIY supplies if any but if you're not looking for that stuff best buy is the place to go.

Pascal Mailhot

Great service. Really helpful for my questions

Darktatter

Always good deals

Ryan Samson

Knowledgeble

Rosey Peterson

Went into Moncton store for sale item (Bluetooth sound bar) none in stock. Said they had some in Fredericton. Went to Fredericton, they couldn't find it. Said there were more on order and to come in Tuesday. Came back Tuesday and still nothing came in. Felt as though I was being brushed off. Went to Costco and bought a superior speaker anyway, so it worked out for me.

Olivier Lemay

(Translated) No service (Original) Aucun service

Jean Lapointe

Best services

M00 OFFICIAL

You emergency need to buy a cellphone and come inside to check and see what you would like buy but you can't entering inside ! You just have to buy and pay full in advance online and coming pick up an item than you absolutly don't know what is this .... WAOH ! Totally stupid mentality, you really thought i will bought an item like that without test it ??? BOUFFON !

Brian Bond

The best electronic store in moncton

Daniel Pearson

(Translated) Very good service (Original) Très bon service

Safi Al Mamun

Trusted place for electronics goods.

Philippe Fortin Simard

Came here for Boxing Day. The staff was friendly but I was surprised they didn't know what Jaybird headphones were (we ended up finding them ourselves). The store had opened quite a few cash registers, but we still had to wait a while since the two customers in front of us seemed to have overly complicated transactions (Why would one come with a slew of requests on Boxing Day...? Can staff be faulted for being too accommodating?).

Aleia Toupin

Great selection of electronics

Scott Cormier

They sometime have the stuff I look for but I find online alternatives much better. I can't go two steps in that store without sales rep jumping over shelves to try and sell me something. Their sales incentives pushes down their customer service.

Chris Copp

Typical chain store. The same every one you visit. No complaints.

Maxim Beauregard Dionne

Could have a better Product selection

Rishabh Khara

Knowledgeable staff

francois Lavoie

(Translated) Good selection. (Original) Bonne sélection.

Jeannot Tremblay

(Translated) extremely difficult to return an item (Original) extrêmement difficile de retourner un article

Sandra Gould

Try phoning them! You will get an annoying recording that goes on and on and then the options of repeating this long ramble or hanging up. I will pay more and shop elsewhere.

Tina Gallant

Good quality and good services, would recommend anytime!

richard thibeault

(Translated) Very well (Original) Très bien

Andre Ouellet

(Translated) From while passing electronics and appliances ect. (Original) De Tout en passant de l'électronique et électroménagers ect.

Delaney Fearon

Lots of gadgets and tech available.

Beverley Lu Steeves

Good place for electronics.

Keven Lefebvre

(Translated) Always happy when I go! (Original) Toujours bien satisfait quand j'y vais!

Brandon Mccormick

It's ok certainly is the place for quality brands but a little pricey.

Deschênes Steeve

(Translated) Super service! impeccable! (Original) Super service! impeccable !

Moe Jacob

Received great customer service...Very helpful.

Laurianne Forgues

Service lent

Ian McGregor

Best Buy used to stock more (especially with network equipment and computer peripherals). The staff are not trained to handle business questions without going through "Best Buy Business" which is inconvenient. For me I would prefer to shop online, but when you are in a bind having local stock for equipment is essential. Sadly, Best Buy only stocks lower end consumer computer equipment, especially from the small business point-of-view. As for the store itself, it is well located, plenty of parking and a good size. The staff are courteous.

Johny Quick

(Translated) Good service (Original) Bon service

Odourata Smith-DeGarie

I love this store. Personal service with knowledgeable staff. Fabulous telephone courtesy (which is a lost art these days).

Matt ReMeR

Best buy is a major chain of course, but staff and management here has always been helpful. I had an online order issue recently and the manager here has gone above and beyond. Thank you Mehrad!

Chris Wokral

Friendly and helpful staff.

VEVOmusicjantonio Lo Ke Suena

(Translated) The best in audio and television electronics .. (Original) Lo mejor en electrónica audio y televisión..

Danny

(Translated) Correct. Better than the one in Quebec. (Original) Correct. Mieux que celui de Québec.

Didier Coup-Fabiano

(Translated) They never have anything in stock, sell more expensive than Amazon or their competitor after they think themselves hot to "reduce the price of the competitor". I have already been for an interview. I was never told where to introduce myself. When I arrived I explained my situation and the lady at the counter told me "if it's not to pay or a refund passes the others" and all the staff who I explained my situation felt a little bit ... never had a final interview . (Original) Ils n'ont jamais rien en stock, vendent plus cher que sur Amazon ou leurs compétiteur apres ils se pensent ben hot a "reduire au prix du compétiteur". Jai meme déjà été pour un entrevue. On m'avait aucunement dit où me présenter. A mon arrivé jai expliqué ma situation et la dame au comptoir ma dit "si cest pas pour payer ou un remboursement laisse passer les autres" et tous le staff a qui jai expliqué ma situation sen crissaient un peu... jamais eu dentrevue au finale.

Kevin Bennett

Oh yes by' good guy best buy

Pierre Boucher

(Translated) Good price (Original) Bon prix

Kaine Cormier

Super helpful and well staffed

David Hartin

I reserved a Bluetooth speaker and picked it up. All good.....

williamfre14

(Translated) Good price (Original) Bon prix

Troy Savary

The geek in me loves to browse, but you can get much better deals shopping for computers and consumer electronics online. Also, I can't stand listening to some kid who has no idea what he is talking about try to sell me something.

Jeremiah Percival

Price matching & great customer service.

Darien L.

Great place for electronics , people are friendly and curtious

S Starr

Clean, friendly, helpful staff. ???? Easy to find what you're looking for.

Shawn Ashfield

Excellent customer service and product quality.

Yogg

(Translated) Small but with essentials (Original) Petit mais avec essentiel

Robert “Bob Long” Longval

(Translated) Nothing wrong .... Good price .... Good promo .... Of course, as the rest we must compare .... Always well served .... And the staff knows his case .... Thank you (Original) Rien à redire.... Bon prix.... Bonne promo.... Bien sûr, comme le reste il faut comparer.... Toujours bien servi.... Et le personnel connaît son affaire.... Merci

Awesome Amber

There is games and games are good

Linda Boily

(Translated) Very good and efficient service to solve my problems (Original) Très bon service et efficace pour régler mes problèmes

Eric Villeneuve

(Translated) Three times more employees gave them the spin. They say hello 50 times his hair .... pi his always so messy especially audio auto. (Original) 3 fois plus d'employés ses a donner le tournie .ses faire dire bonjour 50 fois sa crin ....pi ses toujours aussi bordéliques surtout audio auto .

Janvier Bizimana

excellent service and products

Ferdinand Mario Malenfant

NO SERVICE AT ALL. At Best But SERVICE is a thing of the past. they rely on computers to run everything and is next to impossible to speak to an actual person.

Mi & Mel irmãos e diversão

(Translated) Lousy service (Original) Atendimento péssimo

John Huibers (Change)

Evan is hands down the best employee there. Nobody compares.

Jean-Philippe Blondeau

(Translated) Good choice and good prices (Original) Bon choix et bons prix

Café à la Crème E.L

Nice

Maritimer ATV

My review is more for a Geek Squad member, I believe his name is Amen (I hope I spell it right) although I've always had good service at this best buy. Anyway I was having issues with a new external hard drive, I couldn't get my …

sharon power

Love this store

Jack Grenier

Wow

Joseph Cormier

Best store

larouche stephane

(Translated) Coll (Original) Coll

Caroline Bélanger

(Translated) Very good service! (Original) Très bon service!

Trevon Constantin

Nice

Jason St-Pierre

When looking for staff, can't find them. When not looking for staff, will be asked every 2 minutes of I need help.

Kevin Doyle

Very knowledgeable

Tiff

Alright if you avoid the staff like a plague

Nicole Cripps

I enjoy going to BestBuy but I very much do not enjoy how every employee must ask if I need help. Do I need to start wearing a sign saying "No I dont need your help, if I do I'll ask. Let me shop in peace." Your mileage may vary.

FRANCISCO SALVADOR MARTINEZ VELASCO

You can find everything

Alexander Chase (Joey McButts)

Nice place to purchase electronics.

Christopher Gagnon

(Translated) In the prices ... good service not extra but still good (Original) Dans les prix...bon service pas extra mais quand-même bon

Micheline Tremblay

(Translated) We had a good service! (Original) Nous avons eu un bon service!

Naomy Moisan

(Translated) Excellent service and affordable prices (Original) Excellent service et prix abordables

Kahli Lorieux

I placed an order of 4 items. Best buy double charged me for one item.. ive sent emails.. and spoken to 3 different people who all gave me different answers. I still don't have my money back and customer service agent was extremely rude and …

Kenny Dewulf

(Translated) Worse wait the cashiers are not present I waited 10 kinutes when a person was in front with an article sucking his head (Original) Pire attente les caissiers ne sont pas presents jai attendu 10 kinutes lorsquim avait une personne devant avec un article sa suce

germain simard

(Translated) Very good service (Original) Très bon service

Lord Commander

I can't remember why I was here

Zee

This Best Buy Location isn't to bad. But they do have some empty locations and I was unable to find a specific product that I was looking for in store anymore. So I will have to go to another one or order the item online. Not a big deal but it does mean I can't give it a 5 Star. Staff are friendly but not always ready to assist.

Daddy Warbucks

Very helpful staff, not making us uncomfortable when buying a laptop, answered everything well.

Qwazyd0gg

Typical Best Buy. Most of the staff do not know where anything is or whether or not they carry specific items. A lot of items are also "Online Only" and not found in stores. Staff seems to have a high turn around. Certainly not the same experience as when it was a Futureshop.

Austin Richard

Very good kanye.thank

Cynthia Cote

(Translated) Good product (Original) Bon produit

Isaac Macdonald

best buy more like WORST GUY haha just kidding it's a joke i made if you want to hear more funny jokes you're out of luck because i will never tell another joke again

Michel St-Gelais

(Translated) Good service. (Original) Bon service.

jody steele

Bought a webcam

Joel Gallant

The staff are super friendly and helpful!

Stephen Mack

Good selection for cool tech.

Wade Morris

Decent place. Staff not that knowledgeable.

Vladimir Kim

Bought a laptop, very good service

BeemerPrinting

No one came to help me. Three staff members standing by the entrance talking to each other.

Linda Brun

Love the store and nice workers working at Best Buy thanks for you’re service

Marc Melanson

Lots of electronics friendly staff some of the the staff know there product but most of them have no clue what there talking about

Nikhil Tailor

As name itself suggest the place meant for it has the best electronics variety categories. Good place to have all things at one place. RECOMMENDED.

Ted T

Was misinformed by customer service over the phone who claimed I could give their address for an online order on Best Buy's website and it would be shipped to the store.

Sean King

Tried to buy 2 different tablets and they didn't have either in stock. Had to go elsewhere

Matt McGraw

Prices are a bit high, nut they will price match any Canadian store, including online stores! For that reason, I keep going back.

Jessy L

(Translated) No customer service. (Original) Aucun service client.

fred bolt

Great place to shop

Kishore Balu

Best place to buy electronic s

Denis Villeneuve

(Translated) Good service (Original) Bon service

Denis Guitard

Yep, lotsa nice stuff :)

Mike Kydd

Wasnt sure about compatibility of the product. I was advised to buy and test, return if not working. Returned the product no questions asked.

A S

Very expensive warranty on products compared to walmart

bionik kaos

Love best buy

Karen Burke

I have always had great products and service from Best Buy all the times I have been in . I bought my GPS and MP3's , back up storage devices for my computer as well as my monitor there . Also extra great service from Jody , the Mobile Manager .

Stephane Tremblay

(Translated) Surely the largest electronics business in Saguenay Lac St-Jean. (Original) Sûrement le plus grand commerce d'électronique du Saguenay Lac St-Jean.

Jacob Baldwin

Great service!

Kevin Ruest

Service is terrible since it changed from Future Shop

Robert Martin

Google asked me for a review but I never went so I guess it woz okay. ????????‍♂️

Allil L

Employee at best buy in moncton straight up lied to me about the warranty they sold me. They told me that within a year I could return the computer no matter What, even if I just didn't like how it looked. They said if there were any issues then they would just give me a new one. Sure enough the computer started crashing right away, and I only use word on it for work I don't do anything else. I brought it in to the best buy in Fredericton and they told me that none of this was true and they can only give me a new one if there were one of 3 things wrong with it. They said they MAY be able to fix it buy it may take over a week, where I need my computer for work twice a week this is unacceptable. I can't believe that this employee lied right to my face to sell this to me. However I'm thankful for the honesty from the Fredericton best buy and how they tried their best to help me. If I could Give a negative star I would.

Andy M

Building did not collapse on us. Overall was good.

Anthony Roy

Loved it !!!!!!!!!!!

Derek Cajun

If you need something today or if you dont shop online.

NoD Cena

(Translated) I have been there several times. Many times my experience was fast and I had good advice .... but other times the opposite. I bought a laptop a day for example, and I moved 1 hour drive to get it as agreed ... to realize that officials had lost my order. Stories like that make me hesitate before going back. (Original) J'y ai été plusieurs fois. Plusieurs fois mon expérience a été rapide et j'ai eu de bon conseils....mais d'autre fois l'inverse. J'avais acheter un ordinateur portable un jour par exemple, et je me suis déplacé de 1 heure de route pour aller le chercher comme convenu...pour me rendre compte que les responsables avaient perdu ma commande. Des histoires comme ça me font hésité avant d'y retourner.

roger dufresne

(Translated) Good service, helpful employees (Original) Bon service, employés serviable

Randall Lopez

I have never been to any establishment where not one staff member greet the customer. Three service reps waiting on one customer, still never acknowleged other customers waiting for service. Waited 5 minutes before I had to ask if there was anyone working on the returns counter. An associate was paged to the counter, turns out one of the three finally came over to do their job. Funny when it's time to buy, someone is always offering assistance. Not impressed.

Kristopher Hebert

Good place

Daniel McCann

The girl working in the apple section today July 29th, 2021 at 2:45ish was very very very ignorant. So much so we decided we’d leave. 0% helpful and very condescending. Won’t be back.

Alain Lachapelle

(Translated) Seller Service 5 ☆ on the other hand with regard to the telephone service a big zero for their doubly disappointed delivery system so zero ☆ ☆ A chance that has in-store service ☆☆☆☆☆ (Original) Service du vendeur 5☆ par contre pour ce qui est du service téléphonique un gros zéro pour leur système de livraison doublement déçu donc zéro ☆ ☆ Une chance qui a du service en magasin ☆☆☆☆☆

Antoine Côté

(Translated) It must be my laundry but I do not know must not return to the jobbeur c long in this time apostrophic a clerk. (Original) Ca dois etre mon linge mais je sais pas faut pas rentrer la en jobbeur c long dans ce temps la apostropher un commis.

Demetrios M. Papadakis

Fast, easy and honest service. The only drawback is that the staff are trained not to argue with you about whether the iPhone or any Android phone is better.

Greg Cormier

Located what I wanted in there adds.How ever I'm trying to insure that I can get it (watch )

Etienne Tremblay

(Translated) Very nice techno articles! (Original) Très beaux articles techno!

Dominic Poulin

(Translated) Good service (Original) Bon service

Eric Turgeon

Great service!

Kim Desrosiers

(Translated) Good service and there are always items in stock. (Original) Un bon service et il y a toujours les articles en stock.

Daniel LaCroix

It's ok not wonderful. When I was there last they had someone polishing the floors right next to the cashes, he got so close with it I thought he'd bowl me over. With all the noise I couldn't hear the guy at the cash. Can they not plan this so that it isn't while customers are there?

Brain Diesel

Went to store to buy a video game... they couldnt find one (with 2 in stock)... told to come back later... did... still had to wait too long to make purchase... they need a better system to secure their product

Bolin Li

If you have to go to physical store Best Buy isn't the worst. As long as the salespeople will leave you alone when you want them to.

Jessica Levesque

(Translated) Very well served (Original) Très bien servie

Laura Gud

Very annoying experiences. Best Buy exclusives not in store on release date. Staff unable or unwilling to order from their own website for in store delivery or pick up. Frustrating dealing with this business.

Pierre Belanger

(Translated) Nice place good product a little expensive (Original) Belle place bons produit un peu cher

Adam Ward

Amazing service didn't take long someone was there to greet us ask us what we needed you guys are awesome!!!

Trina Plume

Great

Hub City Stunters

During my big Christmas splurge, I've dealt with a few people and everyone went out of their way to give me the best deal and advice! And props for hiring the tattooed girl! She is so great and I am happy to see there's no discrimination at this store! Will keep shopping there for sure!

Raymond Girouard

Great

Johanna McPhee

Last evening myself and two others were looking at buying a new television and faced unjust discrimination due to our youthful appearance. One of us, a newly employed engineer in the city, was the potential customer. There were 4 sales associates present in the home entertainment department who were helping other customers but never once approached us. In fact they would glance our way and immediately turn around and approach other customers, at times they would even be talking amongst themselves and laughing, not once trying to help. We were there 20 minutes to no avail. Needless to say, we took our business elsewhere. Your sales representatives should never assume a person cannot afford something based on their appearance. Shame on Best Buy.

Alireza Shahbazi

More price subsidize, more customer satisfaction!

Manny Peters

Friendly, knowledgable staff.

Evan Donovan

Awesome staff good selection

Denis Carrier

(Translated) My TV farted after 4 years and I had taken the extended warranty, no problem for the exchange for a more expensive tv, thank you (Original) Ma TV a pété après 4 ans et j'avais pris la garantie prolongée, aucun problème pour l'échange pour une tv plus cher, merci

Blueprint

when it's the third time you've returned 3 different computer in the last month because they are to lazy or to incompetent to check something instead they give you a random answer. a 4 year old could do it if you where to explain it to them at this point i dont care anymore they are the ones that loose they dont have my business and they now have to sell the computer as used GG no re

Ninner 9

Expensive

Élisabeth Côté

(Translated) Very bad service. We bought a computer and they never ordered it (we said cancel and recommend everything), in the same order we asked for a specific accessory and the seller took the liberty to change the brand without warning, we were expecting it for the 2 and we received it on the 13. Big delays, still all wrong, we are offered a 24 month without interest, we realize that we only have 12 months because the 24 month N ' NOT EXIST but yet we have been offered and confirmed several times .... I hope they will not deny the warranty if something happens to the products purchased. ???????????? (Original) Très mauvais service. On a acheté un ordinateur et ils ne l’ont finalement jamais commandé (on a dit tout annuler et recommander le tout), dans la même commande on a demandé un accessoire spécifique et le vendeur a pris la liberté de changer la marque sans avertir, on l’attendait pour le 2 et on l’a reçu le 13. Gros délais, toujours tout croche, on nous offre un 24 mois sans intérêt, on s’apercoit qu’on a seulement 12 mois parce que le 24 mois N’EXISTE PAS mais pourtant on nous l’a offert et confirmé à plusieurs reprises .... j’espère qu’ils niaiseront pas sur la garantie si quelque chose arrive aux produits achetés. ????????????

Dylon De Compagnon

(Translated) Beautiful big electronics store with a good service (Original) Beau grand magasin d'electronique avec un asser bon service

Michael Drapeau

(Translated) After sales services ... Not the best (Original) Services après vente... Pas les meilleurs

Anne Young

Great young guy helped us out with a solution.

Manna Ghose

Always great customer service. Price is a bit expensive but they got the best products and always available.

Md Hasan Zobair

Geek squad protection is a fully scam service to gain a extra money from the Customer. My TV screen is broken and I wanted to pay for the screen but wants their services to install the screen but they refused to send a tech. What a scam. They don’t deserve even a 1 star.

Queen Satotz

(Translated) The staff is very welcoming (Original) Le personel est très acceuillant

Jacques Bibeau

(Translated) Great! (Original) Super!

Andre M (AndyFPV)

Pretty good service and pricing

wolfe winters

The place is ok. One of the few places to get console paraphernalia. Even stuff ebgames isn't carrying, such as controllers or the USB > Bluetooth adapter. Though the sheer amount of garbage on the lot spilling out into the brook behind the building was staggering until NBCC did their community service day and cleaned it all up. Hopefully they fix their garbage dumpsters so they are not polluting the place with garbage.

Firoj Banglawala

Bought Samsung tablet at full price and after 3 months there was an issue using it with Rogers sim card. They didn't even try solve it.

Danny Dean

Needed a big screen wasn't sure which one ... Success! Merci/Thank-you

Michael Kane (bombaymike)

Website is misleading to get you in store.

Carter Maresh

Wicked cool spot and they are very knowledgeable and financing is available on the spot and very easy!

Andrew Nurse

Really bad experience. It began well. A happy young person said Hi at the door and gave me precise directions to where I wanted to go. Then the problems began. I wanted to buy a camera. But, the selection was ... not a selection. There were multiple empty spots for display cameras but only a couple actually on display (not counting those cheap multicoloured ones you might buy for a young teen). I asked if they had more stock. The service person seemed uncertain then suggested that he "might " be able to check. I asked him too. He didn't. I indicated that the web site suggested that there was more stock and showed cameras in stock. He asked if I wanted to talk to a manager. I asked "would that help? Could he or she get me more stock?" He said "no, it won't help." I asked why they had such little stock on view. He said "it is the camera companies fault" and left. So, no stock, unhelpful person who at least had the merit of admitting no one was going to help me. I went downtown to Ivan's and bought the camera I wanted so it ended well, but, honestly, I would not go back on the basis of this experience.

Pana Marcoux

(Translated) We find quite a lot of everything at respectable prices. (Original) On trouve pas mal tout à des prix respectable.

itsyourgamer

I head gotten a repair done on my laptop few months ago and after they told me it was going to be under warranty and when I went to pick it up they changed me 235$ for a small repair they said was under warranty

Selleena Rane

Good products, sales and staff

Charlotte

Well price electronic

Jimmy Houssen

Good store.

Arjun Damodar

Went to return a keyboard I bought which wasn't compatible with Win7. Everything was done in 2 mins. No questions asked.

Shane Spicer

Worst in store service ever.

Anne-Frédérique Legendre

(Translated) I still find the prices expensive compared to other places that sell electronics. I was in the store for a good ten minutes looking for the item in question that I needed. Since I couldn't find it on my own I wanted to ask an employee to help me but I couldn't find anyone or they were all busy with other customers. No one came to see me during the ten minutes walking in circles and when I finally found what I was looking for, I left because the price was much more expensive than elsewhere (for the same item). In short, this is not my favorite store for electronics and many of my acquaintances tell me the same thing. (Original) Je trouve les prix quand même chers par rapports aux autres endroits qui vendent de l'électronique. J'étais dans le magasin durant une bonne dizaine de minutes à chercher l'objet en question que j'avais besoin. Vu que je ne le trouvais pas par moi-même j'ai voulu demander à un employé de m'aider mais je ne trouvais personne ou ils étaient tous occupés avec d'autres clients. Personne n'est venu me voir durant les dix minutes à tourner en rond et quand j'ai enfin trouvé ce quoi je cherchais, je suis partie parce que le prix était beaucoup plus cher qu'ailleurs (pour le même article). Bref, ce n'est pas mon magasin préféré pour l'électronique et plusieurs de mes connaissances me disent la même chose.

Normand Bissonnette

Crappy service, actually no service, and when I asked for service was lied to by the sales man because he was to lazy to actually explain. If I could put no stars I would

DJ Chisholm

I've had experiences on both sides of the scale at this place. More recently it was okay. The staff was fairly helpful, and the electronics seem to have a fair price. The accessories, on the other hand, are not.

Studio_Dawn

Do not buy a computer at this Best Buy. Not only did I find out they lie to their customers and sell refurbished laptops as brand new, but they also tried to scam more money out of me by telling me my warranty wouldn't cover my 6 month old …

Dean Leonard

the best

Don Steve

Good place to buy electronics

Anunnak Anunnak

Nice people. Excellent service.

Dan Allain

High prices, great selection of stuff I don't need while having none of the stuff I do.

Gerard Labadie

After extensive research with all the other stores I found this Samsung a71 to be the best price at Best Buy therefore I went there to purchase it on Saturday 28th of November 2020 they had one left in stock they refused to sell it to me because I didn't want a contract. I asked to speak to the manager and she responded that she was the manager they're for refusing to sell it to me because she said we make more money on selling phones with contracts I will not sell you this phone after screaming obscenities at hurt I left for the last time I will never return to the store and nor should you because this store only believes in making money not serving you properly

V G

Nice staff and good place. Not a very large choice but the items are good quality !

Guillaume Simard

Ok

Stephen Brown

Went looking for computer components and found little in stock. Prices are much higher than online retailers.

Yannick Gourde

(Translated) A little expensive (Original) Un peu cher

Myriam Cloutier

(Translated) Great service!! (Original) Excellent service!!

Jean-Valmond LeBlanc

Great service. Great price.

Kelly Landry

Asked for help and found the item i was looking for quickly! Thank you!

Michel Hebert

Always able to find good deals

Frederic Basque

It's a surprise this place is still in business. The prices are not great and not many of the staff are helpful.

Kirk Ellis

Great selection for the geek in all of us

Don Silverbulletspider

Very helpful staff

Matt Doiron

Not bad for a big box store but their staff needs to be a little more knowledgeable in the products they sell. Anyone can read off specs to anything but it's understanding it and knowing what you're selling that's lacking... Knowledge

Ed Ashton

Great service here.

Pradeepta Patra

Electronics at best price

Luc Melanson

I reserved a product for pick up, drove across town and when I arrived, they said they had no stock.

Stephen Whalen

Very knowledgeable staff in the tv section. Love my new Samsung!

Steve P. Mackin

I enjoy Best Buy locations; This store is the largest in NB; My only dislike is the constant hounding by floor staff. It's easy to be approached 1/2 times within the first 10 minutes.

Eva Leger

Good costumer service but sometimes you have to wait for a Sales Representative while they are busy with other customer.

JayJay- tripz

Good place . Looks good

Sophie Melanson

Awesome place to shop

Cool Cat Clayfield

Selection could be better.

Micah

I like to brows around Best buy, mainly in the Windows Section with the laptops and stuff. I like the Surface display because that's a dream device for me but sometimes when you go around you get a sales dude who ask you what your interested in. Now that sounds great right. Usually I just say browsing or something but this one time a teenager who dident know what he was doing asked if I wanted some special GAMING program to "inhands my gaming" with optimised "gaming drivers " for better gaming. ????

David Whittaker

Can't be bothered to order on Amazon? Hit up your big box store!

Brian AP

Reminds me a lot of future shop.

Carl Tremblay

(Translated) The perfect place for electronic devices (Original) L'endroit idéal pour les appareils électroniques