Reviews of Village Eye Centre (Optics Shop)

Dan P

The staff here are all extremely friendly, happy, and a pleasure to do business with! During the eye exam the optimist always answers my questions and gives me suggestions on how to improve my eyes. The rest of the team have gone above and beyond to help me find glasses and adjust them until they are perfect. Highly recommend!

Amy Brodersen

Very knowledgeable and friendly staff. Dr. Nelson provides a very thorough and comprehensive eye exam, continually going above and beyond for his clients. I highly recommend them for your next eye exam. You will not be disappointed!

Diana Worsley

They are always so helpful and honest with choosing new frames and well informed with all the options available. Been going there a long time they keep me coming back. Easy access to public transportation is also a big plus.

Lisa Bittner

Received a very thorough and informative eye exam from Dr. Tromposch, and also bought my new prescription glasses from this location. Prices were competitive but I really enjoyed the fantastic selection of frames. Most places have a lot of stock but not much variety, so it was nice to have actual selection and variety. Received my new glasses in less than a week, and was able to get them properly fitted. Highly recommend this place! Keep up the great work!

Regan Schiller - IG Wealth Management

Awesome service, great product but most importantly, excellent advice. Highly recommend.

Gerry

I went in for an eye exam a few week ago and I was very happy. I felt like I had a very through exam with Dr. Tromposch. I will definitely be back the next time.

Michael Hughes

Great service and slightly better prices on lenses than other retailers

Karen Douglas

I've been getting my eye tests and glasses here for several years. Tremendous staff who are extremely helpful and knowledgeable. Great selection of frames. Staff are good at identifying what will look best on you based on your face shape, and showing you choices you might not have considered. I've told many of my friends about the great service at 1st Street Eye Centre and they've never been disappointed.

melanie patterson

Dr. Nelson is caring and an excellent optometrist.

Mike Morris

Everyone at the 1st St Eye Center was very friendly and helpful. I had a wonderful experience!

Elvina Lumsden

Came on a Monday morning, and asked to get new lenses on existing glasses. Amazing, friendly and super quick service was provided. The lady was very accommodating, knowledgeable and professional. The best part was I received my glasses on the Wednesday morning same week. Would really recommend this place!

Louise Harpin

I was walking by today and remembered that my lens had fallen out of my sunglasses. Even though my sunglasses are not from there, they happily took a few minutes to fix them free of charge.

Kevin Dallyn-Cardinal

I wouldn't recommend this place. The people there seemed like they didn't want me there. Not very helpful.

Fiona Mitchell

After a good eye exam I decided to buy computer glasses form 1st street. The service was excellent and I now have great glasses that fit and look good on me. Thanks to 1st street. Two thumbs up.

Sarah Ink

I enjoyed dealing with all the staff here and would highly recommend their office.

Jenny Young

The service is really bad. I am not going back to that store any more. The lady who was helping me names Karla, I believe. It almost feel like she is racist to me. Not friendly! Dr. Atwell was very polite and nicely told me that my prescription doesn't need to be changed. However, when I asked Karla for my prescription, she gave me a different set of degrees. I asked her about it and told her what Dr. Atwell said but she refused to double check and when I wanted to speak with Dr. Atwell, Karla refused me. So far I am still confused. I paid $95 for eye exams! With a questionable prescription, how can I order glasses and contact lenses in the future?! It is such a humiliating way to waste money.

Daniel Cunningham

Excellent service. Staff is very knowledgeable and very friendly.

Michael Bodnar (MikeyB0101)

A pad fell off my glasses while at work, I've had this happen before and other eyeglass stores would give me a replacement for free, a tiny little piece of plastic. I walk in here and she tells me they "have" to replace both and it would cost $10... Thanks but no thanks

Albert Lim

Friendly place. Always come here for my eye exam. Gail is very helpful and honest about how the glasses fit on me. Dr Tromposh is also very helpful.

Lesley Kuna

I have been getting my eyes checked here for decades. The staff and optometrists know there stuff.

Ijaz Rahim

The service here is absolutely excellent. I had an eye exam and the doctor took his time to walk me through the results and explain what the different tests did and what my results meant. The staff is very helpful and do their best to ensure all your needs are met.

Henry Forer

I have always enjoyed the hospitality and professional approach to eye care that 1st Street offers. I have never had a problem coming here in the many years I have been coming, and was incredibly satisfied most recently when getting a new pair of glasses, they helped me spectacularly in every aspect.

Allan Gatenby

Sindy, Sherry, and Gayle took great care of me as always.

Charlotte St Dennis

I have been a client of 1st Street Eye Centre fro years. Friday I walked in with my glasses in two pieces. I was worried about how I was going to drive home. The staff were great - I was fortunate that they could take the lens from the broken frame and fit them into another frame that I could use until my glasses were repaired. The staff ordered a replacement front piece for my frame - even though they no longer carry that line of frames. Here it is Tuesday, the new front arrived and my glasses are fixed! Thank you so much for your help.

Rhonda Young

Excellent service. Dr Tromposch gave me a lot of guidance to deal with my blepharitis issue during my eye exam. Excellent covid protocols including double masking for fitting my glasses. Nice well thought out selection of frames, especially for small faces. I've had difficulty in the past finding stylish frames small enough for my face. Very experienced optician. Good choice of lense options.

Gordon Dinwoodie

Very happy with the eye exam and prescription. Staff were helpful in choosing frames. Always a good experience at 1st Street Eye Centre.

Sian Williams

Efficient, professional service. All my questions and concerns were addressed and I was not over prescribed. Thorough care was taken to address specific concerns as well as performing overall eye health and acuity testing. Friendly and helpful front desk staff. Excellent experience overall.

Angie B

I've been seeing Dr. Tromposch for a couple of years, and she is wonderful!

Chantelle McNichol

My family has been a client of 1st Street for more than 20 years. Dr. Tromposch is personable and professional. She takes time to answer questions, providing a level of confidence that is important when it comes to eye health. The support staff is terrific too, helping to select the most complimentary frames.

sameo416

Eye exam was very good, explanations detailed and understandable. Frame selection was really good, appreciated lots of assistance and feedback when trying out frames. Pair I ended up with received my spouse’s full approval, which is the true test.

Trudy Wagner

Great place. Dr. Tromposch is so thorough and I received excellent help from the staff for the purchase of my glasses. They offer a great selection of frames and are so knowledgable.

Michael Turner

Doc was a super friendly and funny guy. Optical staff were fast and friendly too. They have a just-right frame collection - so no "paralysis of choice" that one gets from those massive collections at big glasses stores.

Poijsdfie Zfsdfoij

I guess your business is doing so well and you're so busy so you don't need a new customer. gud for you ( ͡° ͜ʖ ͡°).

Bernedette Butler

Excellent service and product selection

Eileen Garlough

This was the first time that I purchased glasses at this location although I have been going here for my annual eye examinations for many years (25+). Previously I took other options for filling my prescriptions (big box store) not realizing that while the glasses I received were adequate, they in no way compared to results I received with the 2 pairs I purchased here on my recent visit. The lady dispensing the glasses was extremely professional in the manner in which she helped me select the frames and the choice of lenses to accommodate my individual preferences. "A Job Well Done!!"

Sonya

Really good service, doctor and support staff were professional and friendly. Had my eye exam on a Thursday and my glasses were there the following Tuesday morning. Also fantastic with my insurance coverage.

Roxanne McLean

This eye clinic is all around exceptional. So grateful to be under the care of Dr. Brennan Nelson. He and his staff are experts in their field and provide excellent service.

randi nestor

I am homeless and kindly asked if they could put a lense back in my frame as it popped out .the older lady said no in a rude manner,and there was no customer there,tells me that you don't need customer s so sad about some people

Lacey Strei

Excellent service. Front desk staff is very helpful and friendly.