Reviews of Goodwin Vision Care (Optics Shop)

Matthew Hall

Dr. Goodwin was very friendly and thorough. The staff were all great in my experience. Good selection of frames.

Derek Perry

Been a client since 2003. Excellent service, always.

Veronique Creaney

Went in to see if they can fix a pair of glasses I bought elsewhere. From the moment I explained I needed an adjustment, the client service guy was rude, snarky, and tried to make me feel dumb. Didn't want to fix my glasses because they were bought elsewhere, which is fine. The 'higher than thou' attitude was unnecessary and unwarranted. Will NOT be recommending this place to anyone. The below reply is consistent with how I was treated when walking into the store. Instead of being nice and informative (because I didn't know it was illegal to buy glasses online--which I'm sure is the norm with consumers), he had a 'shame-on-you' attitude.

Amanda Mooney

Friendly and good service :) good prices on glasses / contacts! Highly recommend.

ModellaMedia

Amazing doctor, great prices for glasses/contacts, and friendly staff. There is a long history here with Dr. Goodwin and his family in the Ottawa area, they have been on Sparks Street for almost 100 years!. Beautiful office, high-end equipment and conveniently located down town. My fav place for my eyes.

Karla Lugo

Excellent Dr. And Staff!

Marge Simpson

Sunday : Closed Monday : 9:00 am - 5:30 pm Tuesday : 9:00 am - 5:30 pm Wednesday : 9:00 am - 5:30 pm Thursday : 9:00 am - 5:30 pm Friday : 9:00 am - 5:30 pm Saturday : Closed

Gabriel T

Very helpful and nice staff! The best customer service in town. Would recommend

Souparno Bandyopadhyay

He is very thorough and knows his stuff well! And they dont try to sell you expensive lenses, which i find is very common and annoying at other places!

Rob Statham

Really good eye doctor. Not sure where the racist review on here came from.

Toby Moorsom

Absolutely excellent service. I've had a few pairs from them and my last one had shipped to me in another country because I wanted the same frame and the quality of lenses and cutting. Dr. Groodwin is great too. Old, but still sharp and accurate, with all the best equipment.

Andrew Burke

I've been doing business with this company for 30 years, They offer great service. They have a kind, caring and knowledgeable doctor. They will bend over backwards to make sure I have what I need. Great prices.

Prasun Dhar

Would give 0 stars if I had a choice. Lady asked me to do a dilution test, without explaining the cost , purpose and result. Had gone from work, couldn't go back to work after.

Henrieta Sebas

Excellent customer service surpassing your expectations! The owner knows what he is doing and goes an extra mile, in a friendly relaxed way to help and assist you. He takes his time to educate the patients of the optometry and strives to find a solution acceptable for them.

Eric Saumur

Lost a screw from frames I bought elsewhere. Fixed them in about 1 minute with smiles and thank yous all round. Not sure why they were thanking me? But thank you friendly optician!

CLOUD MAKER

DISHONEST NOT CARING NO RESPECT FOR LOW INCOME PEOPLE JUST TO GIVE YOU A HEADS UP ......THEY WILL DO EXAM IF YOU ARE ODSP BUT WILL NOT ACCEPT ODSP FOR GLASSES WHICH THEY WILL NOT TELL YOU TILL AFTER SHAMEFULL ETHICS. FOR THOSE WHO DONT KNOW WHAT ODSP IS ONTARIO DISABILITY PENSION FOR DISABLED OR MENTALY CHALLENGED PEOPLE EASY TO TAKE ADVANTAGE OF THOSE SAD ,

He Sunny

Forgot to bring face masks for kids. Believe it or not. The guy charged me CAD4 for 2pcs of disposable face masks！

Jacques Critchley

Careful and watchful of my eye health! Been going to him for over 10 years for examinations and prescriptions and I have gotten contacts and glasses from them as well : Solid price /value ratio for glasses and contacts cost plus fee no gouging. No-hassle excellent friendly support and repair. I have been to chains, too, and they cannot match him for price, quality of service and eyehealth care

Brenda L

Dr Goodwin should retire. He is 93 years old is not in his prime, he talked & talked so much, mostly about himself & his famous family. He was pushing my 97 year old mother on a chair with wheels & not being careful her feet did not reach the ground and he also pushed her upper body towards the machine roughly. The worst is Dr. Goodwin dated the optometry report / prescription with the wrong date of Sept of the wrong year NOT CURRENT year, many years in the past I think it was 2006....My mother threw out paperwork & it is too much trouble to report him to the college of optometry I don't have the time. My mother who has worn glasses for many years did not trust his exam was correct so we got another exam done. Just want to pass info to those who are interested.

Andrew Miller

Dr. Goodwin is a legend. A rare doctor with high competence and a great personality!

Michael Choiniere

HORRIBLE experience with Dr. Dawn Song. She was rude, abrupt, didn't explain or warn or ask for consent before touching you or putting drops in your eye, and barked orders the whole time without ever hearing you out. Leaves you lacking confidence in the accuracy of her prescription after leaving the appointment.

Bill Guthrie

I have been going here for more than 25 years. Great people and excellent service. They always provide the best quality progressive lenses -- and that is important when you wear them all day every day.