Reviews of primrose optical (Optics Shop)

Eva Ferjancsik

Good customer service and i really do like going somewhere and not just being looked at like money( kmmkm like the one across from here beside dollarama). Great owners great prices and some nice looking frames for woman . 5*

Lisa Herve

friendly staff, large option for designer glasses, fast prescription fills.

Ann We The North

I don't know if they changed owners in the past little while or not. My first experiences were amazing!! Yesterday not so much. I have ODSP coverage. I had gotten my prescription filled there before, no problems and it was all covered. I was happy as a clam! :) I recommended them to many people. I'm due again for an exam and new glasses and I wanted to give them my business. I also needed a pair fixed I was going to get done on top of everything else. I didn't see the previous man I had dealt with who was very kind and understanding. I went in to book the appointment. I asked about the exams re Covid. I had been delaying due to covid. I asked out of habit do you take ODSP, he said no. Looked down and that was it...he checked out. Very RUDE! My friend was in shock. Do you KNOW how that makes someone feel? We're not on Disability because we're lazy it's because we have a disability. We HAVE coverage. Thanks for making me invisible, and not important enough to waste your precious time on me. I was going to inquire about the last time I did business there but, I figured there is no sense. I had enough BS from this guy who only pulled on his mask when he seen people. Yeah, I seen that. Not too Covid Compliant . If you happen to get the nice gentlemen, you'll have a lovely experience. If you happen to get the guy who works on Fridays keep walking. If you're on ODSP, keep looking.

Pavelli La Plug

Best designer frames pure authentic quailty Italian craftsmanship bought 2 frames here and 4 plus years still holding strong.

Amanda Goulden

Greet you with a warm welcome, great customer service! :) Store is very tidy and clean, staff is very friendly and helpful! - Helped me pick out an awesome pair of sunglasses. Two months later I got MK reading glasses BEST PRICE QUOTED ANYWHERE!!! Give you a great deal especially if you are buying more than one pair or looking at contacts or something. A wide variety of prescription frames and sunglasses, etc. Great selection - many high end brands like Gucci, D&G, Dior, Burberry, Ray-Ban, Guess, Versace, Hugo Boss, Michael Kors, and many more! A very nice store, relatively new to the area with the BEST prices in the GTA! The best place to go for an eye exam - best price! : ) Best Service!!!

Melissa Finochio

Staff is pleasant had a great experience was not uncomfortable in any way. And love my new glasses. Very helpful staff. And work with what you can afford.

Michael Bryant

The Best Customer Service. They dont rush you when trying on different frames. Very helpfull! It took a week for the prescription Glasses to be ready. Thanks to Primrose Optical. My wife is Very happy with your Customer Service. keep it up!

Dennis Millar

I called the clinic for eye exam however they only will book you for test if you will buy eye glasses or sunglasses! I believe that this is a form of discrimination to patients! They are not treating everyone equally! What if you only have for the money for the test and you don't have coverage? They will not take you? It is bad enough that you have to pay for the test make it worst that you need to buy something from the clinic to access health services! I will definitely bring this to College of Optometrist of Ontario!

Kylee Rogers

Very helpful and knowledgeable, polite and professional! Loved the frames. Won't go anywhere else in future. Thank you!!