Reviews of Grande Prairie Eye Care (Optics Shop)

It'sMheizy

I love the cleanliness of the clinic and the professionalism and politeness of staff. Dr. Navarette is very kind and nice and she communicates well with the kids. We have been with them for three years and they have been nothing but excellent in helping us out with vision care. Great customer service ,kudos to the whole team!

David Derouse

I love my prescribed eyeglasses! Thank you Dr. Navarrete!

Jack Levy

Salesman selling eyewear

Lorentz Lianth

After being in different states, I like most this eye clinic. The doctor gave me all the recommendations and explanations to my questions, she listened me and I listened her.

wendy Alvarado

I took my 5 year old son for his first yearly eye check up and I was nervous because of his age but I was at rest with the excellent experience. The staff are so nice and friendly and the Dr was very caring and patient .I highly recommend this place for kids :)

Nayeli Torres

I brought my daughter for her eye exam. I can tell that the doctor is amazing with kids and very patient, everything went smoothly and quickly. They are very friendly, and they have great people working for them!

Candy Tovar

The portion of the eye exam is very professional and excellent customer service.Dr Carolina and the staff are very reaponsive to the client needs.I would recommend this place to friends.

Catalina Herrera

The optometrist and assistants are really sensitives. I found what I was looking for thanks to their suggestions. In addition, the doctor was very patient with my concerns.

Caitlin Cucco

I love going to GP Eye Care because they are professional and reliable. Their prices are affordable and they have a great selection of eyewear. Dr. Navarrete is the best! Never going anywhere else for all of my eye exams.

1eyed tenor

Oh my, what excellent care here. Though, I think I may have passed some other patient patients due to having 5% vision left in 1 eye. lol 2 excellent reps, & a very-smart newbie that's close to flying on her own. Then, I met the best eye doctor I've seen since Montreal; that could only save 10% of my vision, 20 yrs ago. I will be off to Edmonton, someday, a couple times, but that's because I didn't see a great eye doctor in my youth every year or so. See; :), Dr. Navarrete. Smart, caring, honest, & knowledgeable about eyes, insurance, health care systems, etc. I usually say Health Scare Canada, but not with her & team.

Joan Boudreau

Grande Prairie Eye Care has done a lot for my son, in the past year. They do a fantastic job! Thank you to the prairie eye care team!

shalin sam

Had a very pleasant experience. Staffs were friendly and helpful. Doctor was excellent and took adequate time to examine and gave the proper guidance. Has really good collection of eye wear and also economical. Will definitely recommend to friends and family.

Gianfranco Campos

The service is really good! Quick and personalized. What I liked most is that the Dr. Carolina really care about my eye health.

Jacob Hastack

Great place to bring kids! Dr. Carolina Navarrete prescribed some reading glasses to help the focus of my little son. Now he reads quickly and better. He loves them!

Lil_Valz_Unreachable

Went in kinda blind....came out seeing everything thing in HD. They’re family to me now cuz they treated me like one.

Allyson Burgess

Excellent facility, staff and services. So nice to have an indepth examination; instant follow up on concerns, and glasses made in store; all within an hour! Simply amazing!

mattpascoe1826

I still don't have my perception from these guys and I call and the receptionist is rude and hangs up on you after asking simple questions. Just wanted my glasses perception sent so I can go some where else else actually get my contact perception

Andrea Southam

Dr diagnosed my teenager as having cataracts. Booked 6 month follow ups to monitor his eyes. Explained to my son the foods he needed to avoid because it would increase progression of cataracts. When I asked for a referral to an ophthalmologist I was given a run around. Finally got one and found out my son did not have any cataracts and his eyes are perfect. Do not recommend!

Trever Sekulich

My glasses frame broke just a couple moths after I recived them. Big hastle to get them replaced. Next pair broke in same place in few months. Was told they would only warranty one time. I am a sixtyish retired man and do not abuse my glasses. They just literally fell apart. Not a good brand I suppose (roots). I would think that if they were a decent store they wold look after their customers better. These were not cheap frames. Now I have no glasses as I can not afford to get any more right now. Very poor customer service. Spent a lot of money and have nothing to show for it. Wanted to talk with owner but front desk lady said she was the one to handle it and I was getting nothing further done about it as they would only do one warranty even if the frames were defective. I am very disappointed after making four trips that take 5 hours each and pay a LOT of money and end up with no glasses. Yes. You changes my lenses at no cost because when I had received my glasses I could not see anything as the prescription was not correct. I told the lady at the front desk that I could not see properly. She said it could take a while to adjust to the new glasses, try them for a week or to and then see. I told her I had been wearing glasses my entire life and new that this wouldn't work. So drove home and after two days had to find a old pair as the new ones gave me bad hearaches and could not see well. Came back to GP when could to get fixed (4 hour round trip). You should have record of replacing my frames once. I have picture of this event if needed to jog memory.

David Alvarez

Friendly and prompt service from staff. The doctors are knowledgeable and accommodating. Welcoming atmosphere, and very family friendly - highly recommend it!

michelle maclachlan

The doctor was great and took my issue seriously

Zully Caruci

I never ever expiririence such a detail test on my eyes, thanks you so much Dr Carolina for such a service, quality and great service. I highly recommend this Optometry if you need to some answers for your Eyes care . Dr Carolina she care !

Terrance Jones

The services are so great that I feel them like my family. I arrived and someone said hello, offered me coffe, helped me through my eye exams, helpful information, best recommendations, and much more! Thank you so much, I definitely recommend Grande Prairie Eye Care.

Kevin M

These guys are amazing!! I flew into Grande Prairie for the weekend and had left my contact lenses at home. So I came here and they helped out right away and gave me the right contacts I needed for the weekend. Thanks a lot for the friendly and helpful service!!

Frank Design

Great service! Me and my family were visiting some relatives in the Grande Prairie area and we went to Dr. Navarrete's office because I had some problem with my glasses. We couldn't be happier with the customer service, compassion and understanding from Dr. Navarrete and the staff. Highly recommended professionals.

Gloria Birnie-Browne

Great staff that explains procedures and Dr Caroline also explains how the eye changes and how to correct if any problems should occur thanks for your great service