Reviews of Kent Building Supplies (Optics Shop)

Corrina Kelly

Came in handy, in stock windows and ordered beautiful reasonably priced doors

Bob Edwards

Hard to find anyone to assist at Kent in Sydney these days. Only person who came to the project desk had no credentials to log into the computers..... sent me to cash at front of store and the clerk knew nothing about vinyl siding and accessories... frustrating!!

David Williams

Friendly staff and mostly has everything in stock that is needed, but doesnt seem to offer the deals like when it was Central which is a shame. Prices are competitive with other similar stores.

Sandra Neil

We went out to buy a new door handle, and the guy was a big help.

Cynnaera Trainne

Nice store. Easy to find what you want. Staff is helpful and friendly.

Kim Morinet

Love this store for all our renovation needs.

Terry MacPherson

Prompt and professional service!

Willow Marsh

The staff is non-existent in the store and it takes almost days for them to deliver a 5k delivery for build a barn. Absolutely awful.

Atonu Das Gupta

one of the best places to buy your things for construction purposes

Caroline Green

Great products, great service

Amritpal Singh

Good Place. Bought some hedge and screening plants from the Garden Centre. Saved some bucks.

Kaylee

Staff are very knowledgable and kind.

Thomas Allen

Great employee knowledge. Reasonable prices on most items vs larger chain competitors. More geared for contractors but if you go in with an idea what your looking for the staff can assist you the rest of the way. Not a five star rating because lack of inventory on website. A fact that is addressed directly on the website as a way to keep costs down to the common customer. While this is somewhat inconvenient it is commendable that the company is up front to their customers about it.

Rick W

Great store clean, well stocked, enjoy shopping here.

Florence Axworthy

Shopping at Kent in Sydney NS yesterday and have to give a huge shout out to Donna who was working in the hardware dept. She went above and beyond to prov ide the best customer service I have received at any store in a very lon g time..WAY TO GO DONNA

Pepper Bucket Peppers

This store is going down hill ever since it switched from the Central brand.

JoAnne Noblett

Found exactly what I was looking for. Competitive price.

Abhi

Nice place to purchase furniture. Sometimes good deals are available. But hard to find some one to enquire about any products.

Jim Conrod

Friendly but low on essential supplies.....everything I reached for was soldout and I settled for less.....I willhave to acquire elsewhere

Ray McLennan

Great store only one I go to when in town

JOYCE FIANDER

Very friendly and helpful staff

Mary Dennis

Ron approached us immediately and helped us out greatly with picking out the flooring best suitable for us. He has a lot of knowledge about the products he shown us. Thank you Ron

Dwaine Hill

Always nice displays. Great customer service

Nelson Nicholson

Really helpful, the do have the last straight 6x6 posts on the island.

Minnie MacLeod

Very help people

Glenn Gay

Fast, easy, and found what I needed with the help of a very friendly staff member

Ron MacLeod

Great store and staff. However they recently changed the parking to UK style. Yup we drive on the right side but now you think your in Britain. Very dangerous. Avoid going there unless essential now after years. Too risky!

Donna Bishop

One of favorite building supply stores to go too in the Sydney, NS area

Our Whimsical Life

Always great customer service and knowledgeable staff

Ellen Marie MacLean-Bowser

The need more qualified staff at the front desk. I had a simple request and I was there for well over an hour and they still did not get it right. I had to call the manager the following day and he was on the ball and made things right.

Steph Mulley

Paid for $500.00 in materials and arranged to have them delivered 2 days later. They specified a delivery time frame(between 12-4) and stated that they would call me prior to delivery. By 15:00 on the expected delivery day I had not received a phone call, nor my product. I had to phone the store for almost 2 hours before I was finally able to speak to a manager, who informed me that my order would not be delivered today. He then proceeded to give 3 different stories as to why the delivery would not/did not happen. When I expressed my frustration and explained that I needed it delivered today he told me that it was not his department and that he only took the phone call. He later called me back and stated that someone would deliver the order at 18:30. He also stated that he would refund the cost for delivery. While I appreciated that the cost would be absorbed, and that the order would be delivered later this evening, it does not excuse the fact that my entire day was wasted, and that I received poor customer service. I would also like to mention that the customer service I received at the project desk was excellent, and they were very helpful. The two employees who answered the phone at the customer service desk were kind and polite. Unfortunately I can not say that the manager I spoke to was polite or understanding. He frequently interrupted me and was not apologetic or sympathetic. I hope that anyone else has a better experience. I will take my experiences here into consideration the next time I am shopping for building supplies.

CHAOS DERKINDEREN

Great staff

Dave B

I worked in the area for a year doing windows and doors. In that year I spent thousands on materials and tools with Central. Best experience ever, and I've been all over Canada.

Wendy Hamilton

Friendly and so so helpful unlike Home Depot with their I'm doing you a favour attitude!

Mary Strang

Very good, friendly staff who were more than helpful.

Anita Burke

Friendly and helpful service. Knowledge staff.

Sean Deveaux

Great staff!

Shawna Mac

The flooring guy was very helpful. The plumbing guy was the opposite.

Ray Monahan

Great selection see Leo Collins for knowledgeable advice

Jeremy W

Really great workers who are always looking to help whenever they can. Huge place with lots of good prices. Highly recommended against all the other big places in Sydney.

bryan macpherson

Great place to buy hockey sticks. Not a straight piece of lumber in the place. Unhelpful staff. But they have popcorn.

Ricky Young

Great prices on laminate flooring

B MacNeil

Convenient and well kept location

harvey butts

Lots of quality products at competitive prices ..friendly staff .A+++

Jordan Brushett

Workers were very knowledgeable and friendly. If you need electrical ask for kyle. He made my experience very enjoyable.

Patricia Raymakers

I live 30 kms away from Sydney and called the store to make sure they had the one item I needed. The first 2 times I called, the paint department hung up on me and the third and fourth time I called I couldn’t get the switch board to answer. Horrible Service!

Robert Agnew

Prices are rising every day but good quality products, blame it on covid

Reg Donovan

Great customer service today and all products I was looking for were in stock. Can't ask for anything more... except lower prices.

Rollie Hill

My visit was great the young man in installed sales got me everything I was looking for very helpful

lee 77

Helpfull .good people .shopped here for years .wend it was call. Central.still the same helpfull place.

Muriel Durham

Friendly and very helpful!

Joseph Aylward

my experience has Kent building supplies in Sydney has been extremely very pleasant one the staff are extremely knowledgeable in the products that the that can building supplies selves

steve woods

They have nice stuff there. I wanted info on kitchen installations but left after about 20 minutes, unable to find anyone available to talk to me. Despite that, it's still a nice store.

Tom Bouchard

Great service and safety/health measures in place. I feel safe shopping there and staff are very helpful.

Carin Cloutier

Very helpful staff, and I always find what I'm looking for.

Allan Hann

Really nice store very good selection.

Pauline White

Not enough staff to help us find products.

Neil MacCandless

Friendly staff and great service and selection of products.

Joel Tell

Love the fact you get air miles with your purchase really friendly staff

Jim Jones

Most helpful and pleasent doing bussiness there

Allan Jacques

People did not know any answers to the questions I asked in Gardining was looking for grass cutter...picked up a product was 9. 99 went to get checked out 13 people ahead of me put back product back cam back next day product was 15.99. How do you justify 6 bucks overnight. . NASTY.

Ian Macgregor

Everytime I go in this store I'm confronted with non-existant service and a staff that doesn't go the least bit out of their way to actually help. Bought LED recessed lights that were listed in the flyer and do you think that they'd have a sign anywhere near the stack of lights that I guessed were the ones? Of course not. This wouldn't be the Cape Breton way. On this island, you're on your own. Took the lights through the checkout, paid a different price than that advertised (even though the internal number matched the item in the flyer). Just wanted to get out of there.

Ken G

Very knowledgeable about store availabilities, good ideas to help solve challenges and very helpful

Darren Lynk

Found what I needed. Staff is friendly and helpfull

Gordon Woodill

Great sales but service is hit and miss

Marlene t Macdonald

Rude to no service as usual

Anne Macdonald

Great friendly knowledgeable staff. Clean store..prices are reasonable

April C

Employees are willing to help, the free store popcorn is great and beautiful products

Kyzlixnblue kyzlix

Staff has knowledge of everything they carry, was able to get what I needed plus other good suggestions

Anne Marie Coish

Got everything I went in for and more! Plus we could take our dogs in with us. Great place.

Brian Budden

Lots of inventory but fall short on cashiers. Only one cashier and nine customers in the line. Makes no sense to me!

Pamela Lesnick

Your dtsff st the SYDNEY LOCATION, NS ARE OVER THE TOP with service and always smiling and go over and above for their customers , so friendly , helpful, and obliging every time i go in to shop no matter what time , managers the same. I already told them i would highly recommend Kent to all my friends and fanily. Especially the staff , product Lways available, lots of choices , pricing reasonable , sold mefor sure

Mark

Friendly and helpful staff with a big selection of products.

Amanda MacIsaac

Not one employee I encountered was pleasant or smiled. Customer service was one of the lowest I've encountered.

Dj Smith

Never had a good experience in a long long time no one to help and if you do find someone they have no idea on the product or who to ask unfortunately shot at home depot always someone to help all staff knowledgeable in all departments

Teresa MacDonald

Excellent service from the contract desk from Ryan Macdonald, to help us build a deck, thank u????

Travis young

Great bunch of people that work there.

Pat Punak

Good service is something you can't buy! Here it's free and friendly. Go to the other guys first then go to Kents so you can truly feel the difference.

Leeann Mazzocca

Helpful people, even carried something heavy to my car for me.

Cathy Hall

Kent didn't have what I wanted but they gave me the name of another store ( Home Depot )and I got what I wanted,so pleased that Kent's customer service was excellent. Thanks again for your help and I wasn't feeling well and ended up with …