Reviews of Island Eyecare Ltd (Optics Shop)

Allison Boudreau

Very thorough, superb service from start to finish from everyone on staff! I believe education is vital to preventative healthcare and Island Eye Care provided plenty. Now that I thoroughly understand my astigmatism I'll be able to more effectively care for my eyes and prevent major issues going forward. I felt like I was a part of the process rather than merely another client through a rotating door. I felt heard, respected, and cared for every step of the way. I switched to Dr. MacInnis' clinic because of how he was able to detect and effectively refer my partner to emergency services for a nearly detached retina during an otherwise routine appointment. Had he not detected this issue (using equipment that is unique to the clinic) or reacted as quickly as he did, the outcome might not have been as good as it was. Cape Breton is very lucky to have Dr. MacInnis serving the community.

Greg Graham

Great attention to detail

Riley Denny

it was amazizing servis they were all nice there irate it five stars my glasses were suppose to be in in 3 weeks but i got theme in a week

Colette Boutilier

This was my first visit, but not my last, to Island Eyecare. The staff were all very professional, kind and courteous. Even with running a bit behind, due to technical difficulties, the techs and Dr. MacInnis were very patient and thorough. I learned more about my vision in that one visit, than I ever knew. My family and I have found our new eye care provider. Thanks to all at Island Eyecare!

GHASTDESROYER 2000

Great service!!! All the newest technology in eyecare. The staff is amazing!!

Carter King

Great experience. So fresh and clean there and the staff are wonderful and helpful. Would definitely recommend.

Jim Cookson

Very thorough, very professional, and friendly to boot.

Randy Lucas

Top notch! We always see "eye to eye!"

Kathryn MacIsaac

They were extremely friendly and made me feel like I had been with them for years, even though it was my first time in. I felt very comfortable and safe in their building, every chair has a sign to say that it’s clean and it’s only removed once you sit in it, and they’re very good to explain what each machine does! This was the best experience I have ever had with an optometrist :)

TJA Kavanagh

Excellent customer service! I made an appointment for my elderly mother and after some medical questions she was booked. The staff were professional and warm, explaining things as they went. My mom was very pleased with the whole experience. She received necessary and timely care. Well done, Island Eyecare!

Alan Aitken

Professional courteous staff, took the time to explain and answer questions. Very thorough examination and use of the latest technologies to support the doctor.

Willena Jardine

Very friendly and knowledgeable Dr's and Staff . I felt right at ease through the whole appointment. Thank you Very much ????

Shell LeBlanc

We moved from Ontario 3 years ago and found Island Eye Care in the last month to finally get an Check. So thankful we did. The ULTIMATE staff and Doctors. Came in as clients and left as family. We adore them all. Prices are exceptional too!

Jackie MacDougall

Really fantastic staff! Most thorough optometry exam I’ve ever had - Dr Jessica is excellent and the technicians and staff are so professional and friendly - it is a very positive atmosphere.

Jon Patterson

Dr. MacInnis is excellent, takes time to review everything with you in plain English, and his technology is top notch. Friendly staff and good selection of glasses as well. Best optometrist I've ever been to.

Cat Lahey

I am very please with the professional and welcoming service I receive from Island Eyecare. They are a pleasure from booking my appointments, going through the eye exams with Dr. Shaun MacInnis, ordering my new glasses along with the team answering my questions. I am pleased and will continue my business with Island Eyecare. Great team!!

Roddie MacNeil

Loved my experience. The inside was completely made over, which completely blew me away. The staff were extremely helpful and up to date with the latest trends and technologies. The eye care professional was professional and very thorough.

Katie Cree

Bad receptionist ! Won’t let me buy my contacts unless I get an eye appointment! My prescription has not changed! Gave me such a hard time, to many questions, gives you the runaround. Bad service. Told me that I Have to wait a month for an appointment just to get the contacts that I need now!!!!!!!! This is unheard of! Always have a bad experience! Last appointment I had, I had to wait 45 minutes in the parking lot for my appointment that they ended up just cancelling on me with no heads up! They should be calling people in advance if they are need an appointment before getting thier monthly contacts. There is absolutely no reason to without selling contacts that I need now for work!!! So upset with this eye company! Go somewhere else for your eyes!

Myles Petruskavich

Friendly, fast and professional! Always willing to provide insight on test results and answer any questions, and offer a huge selection of nice frames at great prices. Would recommend without hesitation!

N Kumar-Britten

Excellent, thorough exam by Dr. Chiasson and lots of trust in Brittany and staff to help choose just the right frames/new face! Thanks so much.

Janessa MacPherson

Very friendly staff. Dr. MacInnis is great. Makes you feel comfortable to ask questions during the exam. Great selection of frames! Very knowledgeable around dry eye issues and providing different options for treatment.

Craig Farmer

Great service nice ppl I would recommend Island Eye care Ltd If ya want. A modern experience

LeeAnn LeBlanc

Dr MacInnis and his team are excellent. They are personable, helpful and knowledgeable!

Elizabeth Mirao

Outstanding practice! Dr. Shaun MacInnis has totally re-vamped this facility with the most advanced technologies in eye care and vision needs. Extremely professional, knowledgeable and courteous staff. I highly recommend Brittany, a tremendous optician, who is sure to provide you with excellent service for all of your eyewear needs! She is superior in her field! Well Done Island Eyecare!

Sheldon Boutilier

Amazing staff who extremely knowledgeable and helpful.

John White

Was examined by Dr. Shaun MacInnis. He was very thorough and very professional. Offered many insightful suggestions and excellent guidance on moving forward with glasses and vision care. Great experience.

Dave Gabriel

Staff treated me great . My eye examination was taken care of in an excellent and professional manner . All questions answered and new glasses ordered. Great Job !

Sarafina you

Knowledgeable, warm, welcoming staff. Modern and unique atmosphere. I will definitely be returning for all my eye care needs in the future.

Debbie Connors

Waiting on referral????

Dan Macsween

It was an awesome experience at island eyecare ! The staff are terrific and very efficient and knowledgeable. The level of professionalism, patience and kindness is top notch. I would highly recommend island Eyecare !

Robert Pettipas

I was new to Island Eye Care, the staff was amazing. Simran was very helpful picking out frames, Dr. Prendergast was incredible. The whole experience made me wish I had switched to these folks years ago. I highly recommend going for your visual needs.

Joan Wilson

From the moment I arrived in the parking lot, to the time I left the building I was met and attended to by smiling and professional people. A very easy and satisfying appointment

M McNeil

Recently (within the last several years) started going to see Dr. Chiasson for preventative eye care exams. I've been very impressed with the experience Island Eye Care provides. It's very fluid and organized. Feels like a well oiled machine. The staff are friendly and can answer any question or concern that might arise during the process. Must add that they are fantastic with children as well. Highly Recommend.

cindy hyde

Knowledgeable staff and Dr S MacInnes is a valuable eye care specialist that I am extremely happy to having taking care of my vision. Very professional establishment.

Ken Doucette

Shaun MacInnes is a excellent doctor, who has provided friendly professional service. The staff are equally friendly and professional. I would highly recommend Island Eye Care.

Maxine Mc

Excellent optometrist Dr. Chiasson. Listens. Informative and thorough and focused. All staff are friendly, helpful, informed and courteous. We really felt we received up to date services and information. We enjoyed the happy atmosphere.

Bill Kunnas

Very good experience.. right from walking in and being welcomed to my appointment with Dr. Prendergast. She was very thorough, taking time to explain exactly what she was seeing. Even picking out glasses was made enjoyable with immediate feedback from the staff of Island Eyecare!! They made me feel important to them.. and I love my glasses!!

victor espinal

Very professionals, organized and kind. The devices they use seem to be new, advanced and remain clean and functional. Very good adherence to the public health recommendations and guidelines for covid 19. The office is beautiful and wellcoming. I had enough time to get answers to my questions and concerns and the examination was thorough, respectful and kind. What a good experience!. Victor Espinal.

joard burke

Nothing but good things to say about this establishment . I was fortunate enough to had been on their files from a referral from my optometrist as all Doctors were away on seminar and when Co-vid hit I and many others were abandoned by our optometrist. I called Island Eyecare and they took me and my wife on as customers and we are more than satisfied . The staff is friendly and courteous and the environment is health conscious concerning Co-vid . I am more than happy to recommend this establishment to anyone concerning the care of their eyes . Thank you Island Eyecare .

Ron D

Super friendly service. Cleanliness and sterilization routines were impeccable ! You will feel 100% safe and comfortable here. They also have very modern and numerous pieces of equipment to assure that every aspect of your eye care is investigated thoroughly !

Jenna Felix

This is Dawn Felix....i had the best experience with Dr. Chaisson today...what a nice Doctor....very thorough....thank you.

DEANNA Harvey-Green

It's always a great experience going to Island Eyecare. Shaun and staff are extremely knowledgeable and always great to deal with! Shout out to Jessica who made my visit today a little brighter with her awesome personality and helpfulness :)

Louis Fougere

Very professional, very knowledgeable, very attuned to patient needs. Very modern with the latest vision testing equipment.

lillian lyons

I was very pleased with the reception I received. The gentleman who escorted me in and did the first set of tests couldn't have been nicer. Then I was taken to Dr. Prendergast who was just so friendly and bubbly and made me feel quite comfortable. She did a number of tests and explained every thing to me regarding my eyes. I was very pleased with my experience at Island Eyecare Ltd. Lillian

Donalda Johnson

The professional team in this office are polite and informed in their area of eyecare. The office is kept very clean.

Bernadette Conrod

Experience was 100percent awesome. Everyone was helpful and friendly it was great ????

Blair Williams

Very modern, high tech clinic. Friendly staff - on the phone and in person. Professional service. Most thorough eye assessment I’ve ever had. Well organized and good communication around COVID restrictions.

Madeline Colson

Very nice staff and very helpful and they have all your questions and answers to your needs and wellbeing

keith shears

A warm and friendly atmosphere. A Genuine welcoming feeling. Efficient and thorough examination leaving patient feeling they are in the best of hands. A feeling of trust and confidence. Dr. Ashley gave another thorough exam And listened carefully to my concerns. Most reassuring with a heartfelt touch Thrown in. I am hoping to have my brother have an exam as well and referred a friend who was also very pleased with the service. I will continue to recommend others Because of this professional and Efficient service. Thank you so much.

Network Operations Center Seaside Communications

Front desk staff were very friendly & helpful. Dr. Macinnis took to the time to listen to my numerous questions and concerns about my treatment options.

Karen Aucoin

Super friendly and knowledgeable staff. Cleanliness and Sterilization process was impeccable. Very professional service with the patients needs at heart. It was my first visit and I felt completely comfortable and welcomed. Outstanding practice, I would highly recommend Island Eye Care!!!!!!

Christine Ellsworth

Super great experience at Island eye care! The staff all make you feel so comfortable and are all very kind! I absolutely love that it is a local business! I found the prettiest pair of glasses here &constantly get compliments on them! I would definitely recommend this place!

crystal durdle

The staff is wonderful, everyone is extremely helpful and knowledgeable. In regards to children they really go above and beyond; by not only being very accommodating and understanding but by also meeting the child at their level! I would highly recommend Island Eye Care to others.

Lisa Sullivan

Island Eyecare is fabulous! I have been a client for many years, and I also have issues with my eyes, other than just needing glasses. My further issues are always cared for, where I require further testing & care. Dr. MacInnis, and Dr. Chaisson are both wonderful. I have had the pleasure of meeting them both, and they have been amazing. Their personality, their knowledge, and their expertise has never disappointed me. I will always be a client of Island Eyecare, and recommend it to my family & friends. Lisa Sullivan

Kaitlyn McLean

The staff at Island Eyecare were efficient, thorough, friendly and professional. I was very impressed with how seamless the whole process was, but felt like I was a priority the whole time. Great experience overall.

Gennie MacDonald

I can share with you the very positive experiences that I had while attending the Island Eyecare yesterday, July 25/2019 very professional from the time I entered the door, "Professionalism Plus", I would highly recommend Island Eyecare for your professional needs regarding the eyes, glasses, absolutely no pressure, these professionals are very competent Jim Mac Leod

Karen Crouse

The treatment and facilities are excellent. Thank you Dr MacInnis, Morgan and Brittany.

Anita Harris

I had a great experience at Island Eyecare today. The very informed staff were able to assist me in getting exactly what I wanted and needed in a pair of glasses. Exceptional customer service! Thank you!

Carl Cameron

I have worn glasses for years and moved to C.B. 5 years ago. I tried other places but found Island Eyecare to be superior. The examination was professional and done in a friendly manner. I have had the glasses for a year and they are of excellent quality.

Tara MacKinnon

Amazing staff!

Eleanor Gallant

This was one of the best eye examinations that I have ever had. Dr Prendergast and staff were excellent and so very helpful.