We offer you all the feddbacks of people who buy the services of Optical Palace (Optics Shop) in Etobicoke (Canada).
At the present this business receives a score of 4.9 stars out of 5 and this rating has been based on 127 reviews.
As you can read, it has an average rating is practically the highest, and it is based on a very high number of reviews, so we may think that the assessment is quite faithful. If people have bothered to value when they are satisfied with the service, is that it works.
As you know, we do not usually stop to put evaluations when they are positive and we usually do it only if we've had a problem or incidence...
This Optics Shop is classified in the category of Optometrist.
Professional, friendly, and excellent customer service. If you want to get your eyes checked or want a nice pair of glasses definitely check them out
They postponed my appointment for one hour.
Great prices and service! Very satisfied
Excellent service Professional people We have beenusing service almost twelve years and are extremely satisfied Thanks optical palace
The best experience I’ve ever had at an optical store! The staff were very friendly, polite, and catered to all my needs. The experience from doing my eye exam to selecting my glasses was amazing! Dr. Patel is very knowledgeable and the Optician Rehan was very professional, informative, and answered all my questions. They carry a huge collection of designer brands and they’re selection is top notch! I will recommend this store to all my friends and family. Keep up the good work!
Bought a pair of Raybans.. Very competitive and great pricing. They beat all competition pricing. Been coming here for almost 10’years, there’s a lot of new inexperienced optical stores in this neighborhood but nothing can beat Optical Palace. Best in Etobicoke. Will recommed to all the youth and Seniors!
Been going here for years. Absolutely love the customer service. Staff is very welcoming and friendly. Got a cute pair of glasses at a good price. They are the best!
Purchased a pair of Ray Ban sunglasses from Optical Palace a few weeks ago and I absolutely love them. Everybody working there is very friendly and helpful!
I always have the best experience in this store with their wonderful customer service. They were very helpful and kind during the process. I love their great selection of glasses and I was able to find two frames I loved and got a great deal on them. I'll definitely be coming to this location again in the future for glasses.
Great selection with lots of different brands, they even have Balenciagas! A must visit store for anyone looking for quality frames.
I had a very good experience here! Friendly professional staff. I would recommend.
Good customer service, lots of brand name frames at affordable prices
Excellent Customer Service.
Super friendly and helpful staff, big selection of frames and sunglasses ???? I strongly recommend this store.
Purchased Sunglasses and my Prescription lenses here and both have held up well. Great quality lenses and frames. Sales staff is efficient and helpful in their recommendations and are always willing to offer their best prices. Post sales support is also great. We can adjust frames and seek advice, when needed. Frames do get loose as they are worn, so this is needed sometimes. Great and accessible location with lots of free parking via Albion Mall.
very genuine rates , frames are really good , they have really good inventory for branded sunglasses too and not to forget that they have given me additional coating for my specs which is really worth it. i personally recomend this store for anyone who want to put some money on the eyewear .
Great experience! Got Prada sunglasses in reasonable rate. Moreover they have optometrist available all the time at store. Must visitable.
Got a nice guy and an energetic person...glasses btw
The best place to get a brand name glasses for a very good price plus great customer service thank you guys for your help
Have been coming here since 20 years to fix my glasses. Amazing people !!
Good service... they took good care of me
Really great service. My family and I come here all the time and they’re very efficient!
I have been to Optical Palace for many years now, the service is great! Rehan and Azhar are fantastic, and very patient, their customer service skills are amazing! Highly recommend this store.
Wow! What a place! Much Love! Such Service! ❤❤
This place has been very generous to me. I've been dealing with optical Palance for the past 10+ years and their glasses with no complaints. Quality glasses. I highly recommend anyone to come here to get their new pair of glasses you won't be disappointed.
Great selection of glasses. And great sales rep.
I needed glasses and got great service, a really good deal and the person who helped me Azar was really nice. Good store.
Today was the second time I've used Optical Palace and when I tell you that I am no longer going anywhere else you better believe it. First pair I bought was a pair of Marc Jacobs titanium frames with blue accents. I had to re-adjust them about a hundred times before they fit perfectly and they were happier to see me each time. My new pair is less fussy... :) Even though I had to get them to order the pair... They kept my info and knocked it out of the park on this one... Even found a second pair that they saved to my file... Its like they can read my mind.. AND I GET A MAD DISCOUNT EVERYTIME I GO THERE...!!!!!
Good prices!!
Great team and very helpful. Been going there for years and now my children. I will continue to recommend. The selection of glasses is great. Very hard to decide on the glasses because they all look great,but they will help you to which frame looks best on you. Great service.
Been here for the first time. Store has variety of collection different brands to choose from. Best customer service provided by Mr. Azhar who had helped me to select the perfect pair of glasses. Will definitely recommend this place and Azhar's customer service.
Excellent service!! Everyone who attended to us had the same sunny disposition!! We will definitely be returning costumers
Professional customer service provided and ample amount of options to choose frames. Highly recommend this place if first time buying glasses.
The best optical store I have ever been too! Been coming for many years and they always treat me well. Keep up the good work!
I like what I see! You guys are the best. Awesome service. Thanks
I’ve been coming here since I was in grade school. They have great customer service and are always putting the customers needs first.
Very professional and great customer service.
Good service will come again. This is my 3rd time. Azhar is good.
Excellent place to purchase branded glasses. I would specifically recommend to contact "Azhar" providing his outstanding customer service experience, which ultimately helps you to choose best prescription glasses as well as sunglasses. The store has many varieties of glasses based on your budget. Even though if you can not find glasses suitable to your face on the store, they will specially order it for you based on your choice.
"Great variety of brands to chose from at very reasonable prices, and the staff are very nice to deal with."
Excellent service by sales person Azhar. Must recommend this place to family and friends for all luxury needs !
Excellent service, very friendly environment.
I’ve personally been to many eyeglass stores in the past and have never truly been satisfied with their selection or service. Optical Palace on the other hand is different. When you walk in you are welcomed by friendly staff that are with you every step of the way, which is needed considering how glasses are more of an investment than a purchase. They have quite the variety of frames to choose from - so selection won’t be an issue for you. Overall great experience and would definitely recommend to my friends and family!
Good service!
Professional staff, friendly environment and very reasonable price
Since the age of 5, I used to wear prescription glasses I tried so many stores around the globe for products and services but the service at Optical Palace and the products they have are really Amazing Service & Superb Collection, perfect to the detailed attention they give to their clients, Never felt pain after purchase , perfect fittings no number change hassle and a lot of those products n services which u cant get from another stores u can easily get it from here, I recommend every one who r first timer especially for prescription lenses plz don't go anywhere else but the Optical Palace, ask for Mr. Rehan he is a qualified optometrist and he knows his work very well , Cheers
It’s a good place to shop moden frame and progressive lenses with excellent customer services.
Friendly and helpful.
Really great place to get the right glass for your eyes
Very good services Sales rep was wonderful and helpful
Excellent service! These guys are the best! Thank you.
Glasses i got from here are very good. A lot Variety of frames and brands.
Good service Nice people!
Went there recently to get an eye exam done for me and my mom and also to purchase glasses. The process was thorough and the doctor ensured that he got my perscription correct. Customer service was great and they were very helpful in helping both me and my mom select our perfect branded glasses (Armani & Michael Kors). We were able to receive them sooner than expected as well (despite my suped up specifications of transition lenses, with blue-filtering, anti-glare etc). Highly recommend :)
This place is perfect for getting your eye examined and buying branded glasses at reasonable rates. They offer best customer service and Azahar is amazing guy.
Really a great place, almost all of my glasses have been from this place. The staff are really friendly and they have a great selection. They have given us a good amount of deals that we are greatly appreciative of.
Excellent Customer Service!
Optical Palace is very understanding and accommodating with large families. They pay lots of attention to detail even if it requires staying open after hours to find a midway between what you both want. Every time we walk in we’re treated like one of their own. They’re professional yet caring and welcoming. I highly recommend!!
The Glasses are really good and the person in the front desk are very accommodating, the price I pay didn’t come with thin lens but they put it any way,I’m very thankful really recommend.
Good price, good service
Good service and very kind staff
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VERY NICE ACCOMODATION! THIS IS MY SECOND TIME HERE!!
Good place to visit. Staff is very cooperative.
Good service and excellent selection of branded frames! I have been coming for many years!
Very nice customer service Good collection of frames. Azar and and the other girls gave me a prompt support of their best. Very competitive prices.
Great customer service and very reasonable on pricing. Ask for Rehan, he'll take care of yiu!
Best place to get the glasses and lenses. Customer service is very friendly and excellent. I have always bought my glasses here very good people
Great Customer Service!!!
Ever experienced the feeling of panic when your eyeglasses break and you can't do a thing without them? Optical Palace recognizes this fact and will get your glasses or frames fixed immediately, while you wait. Other than filling in your prescription for eye glasses, they have the staff who tend to take care of immediate repairs, as was the case when my frames got damaged and I could not wear my glasses. Unlike other optical stores, the staff at Optical Palace acknowledged my presence in their store immediately as I walked in and were quite eager to help me resolve my damaged eye-wear. Love the fact that I did not have to 'take a number' to get served! My mother (R.I.P.) and I have been purchasing our eye glasses here for almost 20 years. Their prices are quite reasonable when it comes to prescription eyewear and as such they do not need to offer you the 'Buy one get one free' marketing gimmick. Besides offering eye examinations, Optical Palace has rows upon rows of glasses and frames to suit everyone's taste including some funky frames which no doubt would even make Elton John want to shop here.
Horrible experience. I came here for an eye examination and because I didnt purchase glasses with them my PD wasnt taken. When asked about this I was told they didnt do it. I then heard from another employee they do it, it just comes at an extra charge. When I asked the optician about this , his reply was that he didn't feel comfortable taking the PD because I wasnt purchasing through them. I won't be back. So basically if I'm not putting more money in their pockets they wont assist. Horrible experience.
Been here for the first time. Store has variety of collection different brands to choose from.Best customer service provided by their super-friendly staff Abbas and Faizan who had helped me to select the perfect pair of Coach glasses. Will definitely recommend this place and their excellent customer service.
Exceptional service, Abas was very helpful and patient with me. I'm very happy with my glasses, go ahead and check them out.
The selection here is amazing as well as the customer service is unmatched from any other optical store. They treat you with the utmost respect and patience. Highly recommend.
Excellent! For me getting the glasses was urgent! I couldn't have gotten it any faster, if I'd have gone elsewhere. Definitely recommend this place. Cheers.
Friendly, quick, helpful plus good price ????????. Thank you
Great service
Picked up my pair of RayBans last week. Very satisfied with the purchase!
Pawan was amazing. She was extremely helpful with getting me the proper pair of contacts. She also sold me sunglasses a year ago and she has excellent customer service!
Great place to get glasses. I loved the customer service, everyone was so friendly. I always come with family and they find us the best glasses for a fair price. Recommend this place for anyone looking to buy new glasses.
Excellent service, the staff was awesome helped me find the perfect pair of glasses
Very friendly and fast service. I appreciate the awesome customer service. Will definitely come back to book my eye exams and new frames ????????
Good service and rehan is exceptionally great. Coming here for over 10 years.
Amazing service, never seen before. Faizan and Abbas were absolutely wonderful and the selection was amazing. Highly recommend
Would definitely visit again. Bought a pair of good branded glasses plus eye check up and reasonable glasses and also it done on time. Thank you.
Very good service and friendly staff
Nice service, the technician did a great job with my broken glasses
Great Customer Service nd Reasonable Prices Best place to Buy Prescription nd sunglasses
Awesome place, everyone is kind and helpful and they have great variety of frames to choose from and the workers have a lot of patience as well! :D
Best place to buy glasses! Superb services and latest frame collections. I have been coming over 12 years. I would recommend it greatly!
Great service! Amazing collection and good thing they accept all insurances! AZHAR was really kind and helpful and has good knowledge of all the products! He is the star employee of this place! Cheers!
Been going here for years, it’s the best place to get glasses, with a wide range of options for frames, and the people who work there are awesome
Good place to buy glasses
Amazing customer service, I ordered glasses and it only took 2 days to come in with my prescription.
Customer service is and has always been excellent! Will always go back to this place.
Excellent customer service!
Very friendly with great discounts. 10/10, would visit again!
brought my custom gold frames to get prescription filled, they did an excellent job, would recommend this place to anyone. very good service, friendly and caring customer service.
Great customer service. Very updated with the new technology in eye care. Price is great. Very honest people.
Amazing place to buy prescription glasses and sunglasses. Superb customer service. Definitely recommend optical palace for vision care.
Great customer service. They are patient when explaining the options.
Very friendly staff
Good place
Thank you for the service and good customer service!
Great People... Great Variety . So many options . Great doctor.. Would definitely go in again.
Good service. Will recommend all my friends and family!
Very nice and best collection of Sunglasses in toronto!
I have a very positive experience at Optical Palace. Abbas and Faisan were very attentive and helpful with my immediate optical needs.
this place is very nice and spacious and staff is very friendly as they listen to you very carefully.
Me and my family have been coming for many years and we always get the best customer customer service! They have an amazing selection of branded frames and awesome prices!
Good service
I was highly impressed by their friendly demeanor and service. They also carry a variety of frames for reasonable prices. Would definitely recommend :)
Nice staffs and great service . Will recommend to my family and friends
Been going there for years now. Great customer service and very friendly staff.
Bought a pair of Gucci glasses and the customer serivice was fantastic. The people over there take care of your needs and offer the best prices and services. Highly recommend this place.
I have never had a better optical experience than my experience at Optical Palace. It’s a palace for a reason; they treat you like royalty. They are professional, respectable, and provide a top notch experience that is unmatched. From getting my eyes tested with the doctor, to choosing a frame and getting fitted, they pay attention at every step and give me exactly what I’m looking for. I got my eyes tested, and bought a YSL frame that truly suits my face. The worker there found the perfect frame for me and helped me choose out of their hundreds of high-end, designer frames. These are my favourite glasses I’ve ever had. This is not just your average optical store, this is a lifetime relationship and I know I will be back for more.
These guys are very smart and make customers fool very smartly. They took huge money from me by telling that just see their rating on Google and assured me about quality with higher price. However, the same material was available to me at 30%-40% less price at another places. Please don't buy from them by seeing this high rating. Now, they are taking very high premium due to high Google Reviews
Thanks for rushing the order on my glasses. You do have good customer relations service.
They spelled contact lens wrong on the cleaning bottle for your glasses. It says "Do not use on CONTECT lens." Also, I bought a pair of glasses from them and the lens are scratched. It's 2019, lens should be scratch free. Scratch free lenses are a must and they've been out since 1990. It's 2019 and sadly my lenses got scratched. Never going here again.
Great place to get your glasses. Staff were very friendly and knowledgeable. Prices were very good for the frames and lenses. Lots of selection and excellent service. Will be going to this place again for future new glasses. Highly recommended.
I have been coming to Optical Palace for over 10 years! They have always provided me with the best service! Keep up the amazing work
Good service. Nice people. Will recommend all my friends and family!
Was really good service with reasonable price check it out guys
Had an amazing experience here. Unparalleled customer service. Quick turnover time. And amazing selection of frames. Thank you!
Me and my husband's experience today and 2 years ago has always been great. Staff are really friendly and patient and they treated all customers with respect. You have a lot of glasses to choose from and they can give you a good deal. This is the best place to get your glasses. It is highly recommended to family and friends. ????????????
Have a great variety of brands! Staff was super knowledgeable and helpful! Will be shopping here in the near future :)
i brought my cousin here for his glasses but when we got here we were really surprised with outstanding services from Mr. Faizan. This is the place to go to for glasess needs.
Best prices, quick & easy. Very friendly staff. I’ll continue getting all my glasses here!
I have been coming here for over 10 years and I always receive the best service. Keep up the good work guys.
Excellent customer service professional and well organized. There is a wide selection to choose from. No waiting around to be served, as soon I walked into the store I was approached. Thank you Azar for fitting me and my wife with perfect fitting glasses. And a big thank you to Azar and Rehan for the awesome price. BIG thumbs up ????????
Great store and service. Pawan served me and so very helpful.thank you
Great experience! My number 1 optical place for eyeglasses. All staffs are very approachable especially Pawan, whose always helpful. Highly Recommended!
Excellent service
Good speedy service. Coming here since 2008. :))
This place has great service, many eyeglass lines and differents Brand of Contact Lenses to select from and well trained staff. always been amazing. They are always friendly and patient, listens to any questions and concerns I may have and always takes the time to explain things to me. They are the best!
Great customer service. I highly recommend this place as the selection of frames is quite large, and the staff is well experienced when assisting you in choosing a frame.
Excellent service! Amazing selection of branded frames.
These guys have the best service
Great place for glasses
Very friendly and welcoming staff. They always give us the best price and always fix my glasses very fast if there is any issue. Very organized and well kept store and extremely clean and polished. Great selection of glasses to choose from and they always have up to date new styles and frames. 5/5!
My mother Murna and I have been Optical Palace customers for years. We are always completely satisfied with the service provided by the entire staff. They are friendly patient respectful and professional. We highly recommend them.
Friendly staff and excellent service
Very quick and efficient service. Coming here since 2 decades. Always on time service.
Very helpful and good quality products that are reasonable and affordable. Great place for prescription glasses.
I feel like royalty here at this Palace.
Good experience!
Amazing selection of branded glasses and the customer service was phenomenal! Thank you to Abbas and Affan for helping me choose the best frames! Will recommend to all my friends and family.
The best service with the best deals. Thank you Affan for helping me choosing the best pair and being amazingly patient with me. Will hope to see you soon????
Excellent service and selection
Great place to get your glasses at reasonable price!! The eye exams was well done. Lots of selection had me wondering which frame to choose but I was helped. Thanks for the great service Optical Palace!
Great Service! They were very patient and friendly..would definitely recommend!
I have been their customer for many years now and always happy with their service!
Professionalism, courtesy, customer relation, and knowledge at it’s best. Thank you Omar and your entire staff. 100% satisfied.
Great selection of sunglasses like Balenciaga etc. and prescription eyewear
Fiendly staff and amazing service. Would recommend them
The best optical store with the best service. They have the newest collection of glasses every time I go! I am always treated to a friendly staff and couldn’t be happier with my purchase.
Excellent service and amazing selection of branded glasses!! I have been coming for many years and always am treated well!
Abbas was very helpful during the time that me and my family came in...and always happy to give advice on what frame to get and what's best
I was shown good quality frames for under 200 Dollars for two frames and the lenses were not to bad compared to other company I had dealt with in the past. I spent over 1000 dollars for two frames and lenses. Overall the experience went well. I got my eyes tested first for my prescription, then I was offered my choice of glasses frames. For a reasonable cost.
Fantastic service
Pawan is a very nice lady. She always helps me when I am around. Excellent variety of glasses with good coating selections and amazing prices! Will recommend all seniors and everyone else. Thank you Optical Palace. Great work.
Very safe place to visit Employees very helpful and punctual I was going there for years now and they keep getting better They did a fantastic job with me and my wife glasses Very very happy with their work Thank you optical palace Keep up the good work
Staff was super friendly, and they were accomodating with their prices. They even serviced my glasses immediately. Great place for your optical needs.
excellent service !
Went their first time to shop around for glasses. Great workers, were helping regardless the amount of time I was taking. Will definitely be telling all my family and friends to come to this location.
Excellent service
I have been buying my glasses here for many years now and have always received great service and deals.
Good place. Nice and quick service.
Huge variety of selection of eye glasses and sun glasses. From Gucci to Jimmy Choo, Tom Ford and also very fast service.
Excellent service.
Good and cordiall service, excellent range of frame selection!
Excellent service by Azar and Rehan
You guys are the best!!
Very good service and friendly people. Thank you!
Thank you for your service
Excellent service
Excellent service. I got exactly what I needed with help from a caring staff.
Excellent place to buy branded glasses. I have been using their service since many years. Amazing customer service. I would definitely recommend this place to buy any kind of branded glasses or sunglasses.
Excellent service! Have been coming here for more than 10 years
Just picked up my glasses today and they look amazing also very helpful staff and alot of different high end brands to choose from thanks O.P for all the help everyone should check this place out.
Very good service
Good service, nice people and treat u with alot of love so guys go and get yrs
Very nice helpful and friendly people.. They explained all the process of how to wear glasses and to come and check your eyes regularly. I am grateful to them. Thank you.
Good quality and the selection is amazing! Abbas is a very good salesperson!
Fabulous Experience from the moment we walked in ..! Overall extremely good prices , impressed with the customer service and highly recommended to shop around!
Service is excellent. Feel comfortable with Azar and I only deal with him :))
Excellent service. Staff worked with me to achieve the results i desired even though my needs were a bit complicated, and were very accommodating towards my budget as well. Timely service and honest people. I will definitely refer other family members here in future for their optical needs! Thank you very much!
It’s a better optical store to buy a Rx glasses, as well sun glasses, very good customer service, and the staffs are very friendly and prompt in providing all the latest updates about the Rx glasses. Thanks to all the staffs .
I have been coming here for over 8 years. Lovely service and staff.
You guys are the best! I absolutely love my glasses. Keep up the good work.
Very friendly and great deals, highly recommend
Very nice place to buy glasses! Excellent customer service and they have good frame collection! I have been coming here for over 10 years. 100% recommend.
Great service, friendly staff, huge selection and great prices. Highly recommend! They also provide eye exam services.