We offer you the opinions of people who are using the products of Fovéa Optométriste - Opticien Dollard-des-Ormeaux (Optics Shop) in the territory close to Dorval (Canada).
Now the firm receives a rating of 4.5 stars out of 5 and this score has been based on 54 reviews.
As you can see the average score it has is practically the best one, and it's based on a very high number of feddbacks, so we may say that the rating is very accurate. If there are many people who bothered to rate when they are happy, it works.
As you know, we don't usually bother to give evaluations when they are positive and we usually do it only if we have had a problem or issue...
This Optics Shop is classified in the category of Optometrist.
What a great place ! Dr Gordon has left his business to wonderful and caring ppl. Dr.Ronis is a pleasure and helpful and caring with the children and us adults. Maria is amazing when you need glasses and so knowledgeable. You will always be in good hands from the secretary to the assistants to the Dr. s. So happy to be a patient here. Thank you!
We did my daughter's eye exam here for the first time. We asked not to take pictures of her eyes inside during her eye exam, which cost $40 when we made an appointment, but they did without notice and charged $40 to us. The eye exam for children under 18 is covered by RAMQ, but this place asks extra examination that is not covered by RAMQ, and try to charge us. I will never come back this place for our children's eye exams.
I had a good experience here. The eye doctor Saliha was nice and the admin staff too. Afaf was helpful over the phone, and in person she really gave me good service.
I have been a longstanding client of this office, and the quality of care is of the highest standard, the customer service is outstanding. The selection of eyeglass frames is eclectic, the best selection in Montreal. Dr Ronis is a trusted Doctor, extraordinary, compassionate care, pays attention to details like no other.
I've been a patient for years and that I've always had wonderful service
Originally, I was a patient of Dr. Gordon’s, as well as my entire family. We were kindly accepted into the very kind and capable hands of Dr. Charles when Dr. Gordon was ready to hand over his legacy. As busy as Dr. Charles is, she takes the time to listen to you and offers solutions to problems that may arise. She is always running but that is a good thing. She is driven, she is talented and she makes time to really get to know her patients. Simply amazing! The added bonus once you’re exam is done is the assistance you get from Maria. She is beyond kind, knowledgeable, and patient. Maria will never pressure you into purchasing something you don’t want or need. She has a way of talking with you about options for frames or lenses that is informative and clear. Maria is humble, honest and down to earth, not to mention funny. Going to the doctors isn’t always fun, however, it never feels like a cold environment, more like a visit with someone you happened to run into.
Super friendly staff. Very professional Doctor. Always felt comfortable unlike my last optometrist.
i love this clinic!
I enjoyed the service here! I got to try on different glasses that Afaf recommended and helped me choose according to my face shape, she helped me find a style that suits me very well. Thank you Afaf!
The service was amazing they took time to understand my problem and find the best solution
The optometrists here are very friendly and more then happy to answer questions. Also the range of diffrent types of glasses is great and the advisor for the glasses gives you her honest opinion so you dont have to worry about walking out with glasses that dont suit your face.
We came Saturday with my family, the service was amazing from beginning till the end. Afaf was fantastic with choose glasses, she knows what she is doing, fast and professional. Thanks Afaf
Unfortunately today’s businesses don’t always treat their customers very well. I’ve been a customer at Fovea on Sources blvd for many years and I can’t say enough good things about them. No matter what I call for or book an appointment for, the staff do absolutely everything they can to try to meet my needs.
(Translated) Good service but waiting time is very long always 15 to 30 minutes before passing after the time of your appointment (Original) Bon service mais temps d'attente est tres long toujours de 15 a 30 min avant de passer apres lheure de votre rendez-vous
(Translated) I call to ask for simple things and they transfer me three times wow. (Original) j'appelle pour demander des choses simples et ils me transfert trois fois wow.
Very good experience overall, professional team, fast service, AFAF and Maria are great with children. I recommend the place to everyone who needs it! We love our glasses!
I was treated so promptly and courteously. Their staff are so friendly and welcoming. I'll only go there for my future needs because of the great staff. Thank you for all that you do.
I came with my daughter to do eye exam Saturday with Dr Abdou. He is a very nice doctor. Afaf welcome us from the entrance in a very nice way, and then she helped my daughter with her glasses. Everything was done fast, she found glasses suit her face in two minutes ( I thought it will take an hour for my daughter to choose). What surprised us that she was helping us and another patients at the same time with a professional way, and she pleases everyone. Everyone is asking us from where we got the glasses. I recommend Afaf for everyone want to choose glasses. I will come soon to choose for myself. Thanks Afaf
Wonderful service, friendly and professional staff. Overall great clinic, especially Dr. Donald Gordon. I would recommend my family and friends any time. I moved to Brossard and still rather go to DDO for their services.
After explaining I needed a prescription to order sunglasses online, they happily scheduled me in. After the appointment, they refused to give me Pupil distance measure, which was required for the glasses I was ordering, they said, that their policy was to not give that measurement, so you buy glasses from their office (at great expense). I spent $150 with them and they seemingly knowingly mislead me and tried to force me to buy glasses through them. Terrible experience.
Dr. Charles is an extraordinary doctor; she discovered a tear in my retina and was able to arrange for an operation that same day at the Jewish Hospital. I have seen her on many occasions since then, for dry eyes, contacts etc. She is professional and very knowledgeable, a gem! Her team is also fantastic; they able to assess a situation quickly and are professional. Lastly, I have also dealt with Dr. Legault and she was also very knowledgeable and kind;
Dr. Charles is incredible. I called one morning and she gave me an appointment based on my availability. She then followed up the next day. Incredible service and COVID protocols are exceptional. I HIGHLY recommend her.
I'm extremely happy with the service. The Eye Doctor was meticulous and found something wrong with my eye that showed another health issue. Thanks to that, I was able to follow up with my doctor. The technician who made my glasses was equally amazing. I was able to walk out that day with two sets of glasses at an incredible price! I told my family's and a few friends as soon as I got home. That's how impressed I was with everyone at Fovéa. Basically I am sold and I wont go anywhere else.
The customer service of fovea is amazing, specially the beautiful Lafayette her name is Afaf. She was very helpful and professional. She choose the glasses fast, in tribe minutes I was done, all my friends asked me from where I got my frame. Thanks to Fovea and Afaf
Great environment and friendly staff - loved Dr. Gordon and his services!!!
(Translated) I attend this clinic with my children and we are textremely satisfied. (Original) Je fréquente cette clinique avec mes enfants et on est textrêmement satisfait.
(Translated) So much of a disservice since Dr. Gordon retired. To say that I had been his patient for over 40 years, he would be ashamed of the way you treat your clients. (Original) Tellement un mauvais service depuis que Dr. Gordon a pris sa retraite. Dire que j'étais sa patiente depuis plus de 40 ans, il aurait honte de la façon donc vous traitez vos clients.
Great experience. Doctors are very nice. I got my ieal glasses there, and my son as well. Afaf is so smart, friendly and patient. All my family is hilghly satisfied. It is really impressive.
Excellent service. Variety of glasses. Fast services, Afaf was excellent with choosing glasses, she is fast, knowing what I need for my face, I recommend her for any one want glasses.
My son saw Dr. Ronis last week. She is wonderful! Very thorough and great with teenagers. Maria helped us select the perfect pair of glasses. Compared to other optometrist offices, I found their pricing very reasonable. Highly recommend Fovea in DDO!
(Translated) What a great team! (Original) Quelle équipe formidable!
(Translated) I was really satisfied with the service obtained during my stay at the fovea clinic in ddo, the welcome was great and my discussions with the optometrist were reassuring with great professionalism. Thanks again to the whole team and see you soon (Original) J ai été vraiment satisfait du service obtenu lors de mon passage à la clinique fovea à ddo, l accueil a été formidable et mes échanges avec l optométriste étaient rassurants d un grand professionnalisme. Merci encore à toute l équipe et à très prochainement
(Translated) My new glasses have changed my life! Thank you to Dr. Nadège Charles for her excellent service, listening and good care. Thanks to all his team! (Original) Mes nouvelles lunettes ont changé ma vie! Merci au Dre Nadège Charles pour son excellent service, son écoute et ses bons soins. Merci à toute son équipe!
Thoroughness in sanitary measures is exceptional, to protect all from Covid-19 . Staff attentive to my specific vision needs and my circumstances. Dr. Charles goes above and beyond with professionalism, her wise expertise, and solutions. The team is always welcoming, judicious, and helpful. I highly recommend them. I drive to DDO location from Ville Saint-Laurent on purpose for my vision care.
(Translated) I have been a client of Dr. Charles at the clinic for years and with each visit, I am extremely satisfied with the service. The choice of eyewear is out of the ordinary. In addition, the customer service is excellent, and the optometrists are patient and professional. (Original) Je suis cliente de Dr Charles à la clinique depuis des années et à chaque visite, je suis extrêmement satisfaite du service. Les choix de lunnetterie sortent de l'ordinaire. De plus, le service à la clientèle est excellent, et les optométristes font preuve de patiente et de professionnalisme.
Doctor Legault was amazing, good listener, Afaf choose my glasses really fast. She knows what shes doing she looked to my face and right away picked up the glasses that fit me. I recommend doctor Legault and afaf to everyone
(Translated) My two sons and my wife just changed their glasses, the service was EXCELLENT, the team extremely nice !!!! (Original) Mes deux fils et mon épouse viennent de changer leurs lunettes, le service a été EXCELLENT, l'équipe extrêmement gentil!!!!
(Translated) Excellent service thank you! (Original) Excellent service merci !
Great service
Wonderful staff all around! Dr. Charles is great and is wonderful with my young children. I've never had to wait around, and the staff is always friendly. I recently found out that I needed glasses and was dreading the experience; trying to find sunglasses that both suit me and stay on comfortably had been impossible. Afaf walked me over to the display, and BAM! Just like that she pulled out a pair that stay on, look amazing, and really do flatter me (I've received TONS of compliments!) She even got the colour right! The glasses were rushed and I got them in 2 business days. I'm super impressed!
I am very pleased with a recent purchase of eye glasses from this location. From the initial eye examination to the assistance in helping to choose a suitable frame, the service was professional, courteous and friendly. Highly recommend FOVEA for vision care.
I have had the services of Dr's Gordon, Ronis and Charles over the years and they are an amazing optometric team, I have my whole family coming here even from Ontario and New York. J'aime énormément cette clinique.
very happy with Marias help the other day !!!!
(Translated) We received excellent service at the clinic and more specifically from Afaf. She helped my brother choose the right frame for him and she listened. Thank you very much Afaf! (Original) Nous avons reçu un excellent service à la clinique et plus particulièrement de Afaf. Elle a aidé mon frère a choisir la monture qui lui convenait et elle était à l'écoute. Merci beaucoup Afaf !
(Translated) Hello, I went for a first visit and I left delighted. All the staff are attentive, friendly and knowledgeable. I will absolutely stay there again. Thank you for your time, patience and advice. (Original) Bonjour, je suis allée pour une première visite et j'en suis sortie ravie. Tout le personnel est à l'écoute, gentil et compétent. J'y retournerai absolument. Merci de votre temps, patience et vos conseils.
(Translated) Excellent service by attentive and passionate professionals. Wide choice of affordable product range. (Original) Excellent service par des professionnels attentionnés et passionnés. Vaste choix de gamme de produits à prix abordable.