Reviews of The Optical Shop at the Brook House (Optics Shop)

Dylan M. Renca

I highly recommend this shop. Tried on glasses at a bunch of places, but The Optical Shop at Brook House had the right price and selection of styles. But what really clinched it for me was Felix. He's got a wonderful personality and made me feel like he cared - talked about style, sizing, lens quality, etc. and gave me a call when everything was ready to pick up. Haven't regretted the purchase since! Hope this place is around for many years to come.

Calvin Ludwig

I bent my glasses and, because there were no parts to replace or fix, Felix fixed them for free. I was seen right away and the service from Felix and the staff was friendly and high-quality. I would highly recommend!

Stephen

I got my daughter two pair of glasses from the shop and got great customer service. Felix made the whole experience at the shop awesome. Great inventory and good pricing.

Judith Herman

Excellent service, very goods selection of frames

Nana Yaa

Felix was very nice! He fixed my glasses very quickly (~15 minutes). He was super professional and kind. Highly recommend!!

Mark A

Professional nice great work . High recommendation.... He offers free cost for fix my eyeglasses . how sweet this ... Promised i visite the store again... Thanks

Thomas Bloxham

could not recommend coming here for your glasses enough!! i visited to have a new pair of prescription lenses put in a pair of glasses frames i’d bought and felix was phenomenal. he was kind and patient and made sure i knew what i was purchasing with lens types. when i went in to pick up the glasses, he made sure everything was okay with them. after a couple days, i realized my prescription was off due to a different optician giving me a bad eye exam, and felix was more than happy to take a look at my old glasses and compare them, as well as hold up some handheld versions of the eye exam sliding glasses and figure out what worked best, all for no extra charge! his generosity and help has made this process a breeze! cannot recommend this place more

Shuocheng Tao

One of the best shops I have ever been to. Felix is very friendly and very helpful. I‘m glad that I chose his shop for fixing my two glasses！Highly suggest everyone to go for him :) Also great location，with eye hospital next door and a garage for you to park????

Janet Riley Balestra

Felix was great he was so helpful prices were moderate. He even took another pair of my sunglasses and switched out the lenses for me. Very very helpful I will always go back there. Thank you for your services !! Janet

Tami Roberts

Felix was wonderful! My grandmother broke her plastic glasses frame and he was able to repair them the same day, with a smile! I truly appreciate his kindness and highly recommend him!!

Katie Malin

Felix is one of the nicest, most patient guys I have ever met. He genuinely wants to make sure you’re happy with your glasses, and he has so much experience that he’s honest and forthright with what may or may not be a good match for your face shape and color. This past week I bought a pair of prescription sunglasses (game changer!!) and glasses, and even though there was a line for Felix, he made me feel like I was the only customer there. So much appreciation for Felix and how good he is at his job! Highly recommend!

Faina Kulikovich

Wonderful, attentive customer service from Felix. Good advice in selecting a frame that I really like. Very reasonable prices, perfect quality. Will recommend to friends and family for sure and come back myself.

angela brown

This place is great, I came in to fix my sunglasses the man was very very nice. He fixed my glasses In like 5 min with no charge because it was very simple break. I’ll definitely be going back

Robert Budding

Felix is fantastic. He will help you select frames that complement your face and he’ll work within your budget. Best of all is his workmanship. He cares about his craft and he works hard to provide the best fit possible. Highest recommendation!

Drew Politzer

Friendly and knowledgeable.

Arthur Little

Felix is terrific!

Lisa Saffer

Felix is excellent. Very happy.

Michael Ferreira

Great service, fair prices. He fixed the glasses and they fit better and don’t slide off. Awesome!

Stanley Kramer

I have done business with Felix for many years. He has been thorough and honest. His inventory has a wide variety to match ones needs. He offers candid opinions.His professional manner makes it easy to purchase . Recommended him highly.

Bella Teverovsky

Knowledgable and friendly service. Exceptional quality. The best optic shop I found. Recommend it very much.

Runyon Borofsky

Felix, the owner, is totally committed to customer satisfaction. When I ran into a problem that had nothing to do with him, he still fixed it for me and didn't even charge me. I had broken the arm that attaches to my lens. After that I went back to him for a second pair of glasses and he took great care to make sure that everything was correct and he priced the glasses very competitively. I couldn't be happier with his service and quality.

Justin Zebrowski-Blackson

Amazing Experience - The process couldn't have went any better. I was recommended to Felix from a good friend of mine. I was just looking to have my prescription put into frames that I already had. He was able to not only order my lenses but have them shipped and replaced in 2 DAYS!!!! Which I thought was absolutely crazy. Best experience ever and I would higher recommend him to anyone.

Vladimir Grinshpun

Thank you Felix for the best eyewear shopping experience and outstanding customer service! So many designer choices...love this store! I got so many compliments on the glasses that you helped me pick, that I will never shop for eyewear anywhere else!

val lubans

Felix is a brilliant and charming man. He is highly skilled at finding and fitting the perfect glasses.

Elizabeth Zachos

I have always had extremely positive experiences at the Optical Shop. Felix is knowledgeable and so pleasant to work with, and has the best eye in the business for what frames will look great on each person's face. Maybe even more important, he somehow manages to ensure that no one ever feels rushed AND that everyone gets his full attention.

Jan Hilley

The Optical Shop is the ideal place for glasses. Felix goes out of his way to make the experience an enjoyable one. He is knowledgeable, efficient, patient, and a real expert at selecting the right frames. Once you have your glasses, he generously assists with any adjustments or other issues. Although I no longer see an Ophthalmologist at the office next to the Optical Shop, I will continue to come to Felix for new glasses or changes to my prescription (as do all the other members of my family).

Lois

Felix gave me expert, knowledgeable, and compassionate assistance with a very complex and concerning issue. He provided extraordinary customer service. In addition, he stocks a wide array of fashionable frames. I wholeheartedly recommend The Optical Shop.