Reviews of Optique Somerled (Optics Shop)

i. pons

Replaced the lenses in my glasses well for a fair price. Turnaround time was what I'd expect for an independent place (~7 days). Maybe not the *most* polite, suck-up person in the world, but certainly not rude. My experience was very different from earlier reviews. No complaints, did fine work.

Eliot Minkovitch

I am sorry that all these people had these experiences, but to be honest, I can't say anything bad about mine, I've been there several times for my glasses, and found Mr. Sebag polite and accomodating. I wasn't over-charged, not as much as big stores charge, anyway. The glasses were well-made, and I got good advice on how to maintain them.

Sarah Diop

(Translated) David? Very poorly educated and a big racist. It’s a shame for an optician! This shop should be closed forever. When you're poorly educated, there are certain jobs you don't do. Since when do we pay for the consultation before the day? Pfff !! Rude, broke and racist. Pick a struggle old man. (Original) David? Très mal éduqué et un gros raciste. C’est une honte pour un opticien! Cette boutique devrait être fermé à tout jamais. Quand on est mal éduqué, y’a certains métiers qu’on ne fait pas. Depuis quand on paye la consultation avant le jour? Pfff!! Rude, broke and racist. Pick a struggle old man.

Moh K.

Wow ... to be this Rude in 2021 ! Don’t bother going there

Ugo Marte

Can one of the reviewers here please explain why he is racist? First, You don't just throw an accusation like that around without providing some example or explanation. The lack of detail actually makes me want to go to see for myself so your review is having the wrong effect. I would like to go here because it is close and convenient for me. If he is racist I would not give him my money but it sounds more like he is just a grumpy old dude so please provide a concrete example.

Andrew Brandes

CAlled to see availability, very very very rude. Wouldn't say if had openings unless divulged personal info, can't imagine them treating customers/patients right

Andrew MacDonald

YOU HAVE BEEN WARNED!!! This guy is not professional. He charges double and provides a less than standard service. He doesn't like to make eye contact when explaining things and repeatedly avoids answering very specific questions regarding my prescription. His selection of frames is dated and not very good. He also likes to take money from people on income assistance, even for services he did not provide. I do feel he had maybe started off with good intentions but handled things poorly. I felt bad for him but issues with prescriptions should not be spent at the customers expense. Had I gone somewhere else, like a bigger company, there is more accountability and trial contacts are free. He started yelling at me on the phone when I asked, again, why he is giving me the same contact lenses for each eye that has different prescription. Instead of avoiding the question as he did before, he yelled at me saying if I don't trust him we can cancel the order and he will give me some of my money back. I also ordered glasses and would of used the money I paid for contacts for the glasses but after being yelled at just asking about my prescription? NOPE. I paid 3 weeks ago for contacts. He doesn't like to call when things arrive, you need to call him and be on top of things. I only have a trial pair since last week and he hasn't even has the order sent yet. I called him Friday morning. he ignored my call and did not bother calling me back. He doesn't work on the weekend. So I called him Monday and he clearly already had my message. I like supporting the little business over corporate ones, but there is no accountability and he has poor customer service, way over priced and is not thorough. I now have to take him to small claims court. he called the police when I went in which was a waste of everyones time as this is not a criminal case (although his service is fraud and he practically robbed me and my family). Now I have to waste more time to get my money back and also go somewhere else. I also may not be able to use my coverage as I am only covered for 1 exam every 2 years and I wasted it one this guy. He also is not even the guy that does the exam. Some other 3rd party does it. Not impressed. Go at your own risk. Also I have glasses from him from 2 years ago that have no scratch resistance or anti glare/reflection and at that price I paid, had I gone to New Look, I would have had all those features on my lenses. If you are on a budget and don't have time to waste, AVOID.

Francisco Amaya

(Translated) Very poor service (except the optician). At the end of my eye exam, the old man wouldn't give me a copy. He told me that if I ever wanted glasses they would have my file with them, as if I had no right to go anywhere else, just to buy with them. I had to insist on having it, it is uncompromising service. (Original) Très mauvaise service (sauf l'opticien). À la fin de mon examen de la vue, le vieux monsieur voulait pas me donner une copie. Il m'a dis que si jamais je voulais des lunettes ils auront mon dossier avec eux, comme si j'avais pas le droit d'aller ailleurs, juste d'acheter avec eux. J'ai du insister pour l'avoir, c'est un service sans compromis.

Rama Salamon

Rude

Olga W

He answered the phone like this: "Yeah?" Me: "Uhhh.... is this Optique Somerled?" Him (in a suspicious voice): "Yeah. Who are you?" Me, opening mouth to reply: "...." Him: Hangs up.

Sara Fatim

RACIST!!!

Djeneba Diop

(Translated) No professionalism! Aggressiveness! Racist Thoughts! Not at all to recommend! (Original) Pas de professionnalisme! Agressivité! Propos racistes! Pas du tout à recommander!

Shao Hang He

During negotiation, this guy can get annoyed and yelling "I am going to call police".

Noura Doumbia

(Translated) The shop is not clean. The optician is very rude, lacks courtesy and is unprofessional. He will ask you to pay for a service that he is not able to provide to you. Moreover, he is racist. He was very reckless in his own. I paid for a service that I didn't receive by card and he wrote me a check and threw it in my face before he kicked me out. I had an appointment with a so called ophthalmologist who never showed up and the optician is one of the most disagreeable people I have met in my life. Everything that is said in the comments is true. I strongly advise against going there. Even if you are in a hurry, find a date elsewhere, david sebag will not help you, on the contrary, he will add to your pain. Do not go !!! (Original) La boutique n’est pas propre. L’opticien est très impoli, manque de courtoisie et n’est pas professionnel. Il vous demandera de payer pour une prestation qu’il n’est pas en mesure de vous offrir. De plus, il est raciste . Il a été très indélicat dans ses propres. J’ai payé pour un service que je n’ai pas reçu par carte et il m’a écris un chèque qu’il m’a jeté au visage avant de me mettre à la porte. J’avais un rendez-vous avec un soit disant ophtalmologue qui ne s’est jamais présenté et l’opticien est l’une des personnes les plus désagréable que j’ai rencontré tout au long de ma vie. Tout ce qui se dit dans les commentaires est vrai. Je vous déconseille fortement d’y aller. Même si vous êtes dans l’urgence, trouvez un rendez vous ailleurs, david sebag ne vous aidera pas, au contraire, il ajoutera à votre peine. N’y allez pas !!!

Sabrina O

(Translated) Never to return, rude, 0 professional, bad Raised old sir Home 0 Profesisonnalism 0 Has a serious problem with self-control (Original) A ne jamais retourner, rude, 0 professionnel, mal Élevé vieux monsieur Accueil 0 Profesisonnalisme 0 A un sérieux problème de maîtrise de soi

Emmanuella BAGULA

(Translated) Lousy customer service, racist, unprofessional, rude comments ... Really not recommendable ???? (Original) Service à la clientèle minable, des propos racistes, pas professionnels, désagréables... Vraiment pas recommandable ????

Emmanuella BAGULA

(Translated) Lousy customer service, racist, unprofessional, rude comments ... Really not recommendable ???? (Original) Service à la clientèle minable, des propos racistes, pas professionnels, désagréables... Vraiment pas recommandable ????

Jeannine James

Very rude this man. Awful. He's a piece of work. Thank goodness we could work out an appointment

Nikolay Milouchev

(Translated) Rude, aggressive. Racist borderline comments in speeches. Not recommended at all ... stay away from this place. (Original) Mal poli, agressif. Propos limite racistes dans les discours. Pas recommandé du tout...restez loin de cette place.

Shar Dawn

He was the most rude person I have ever met! So ignorant and he wanted to charge triple for contacts. When I walked out I told him he was rude (he didn't even look at me). I also told him I was going to post this message. Please do yourself a favor and don't go there.

Wèlisanè Grâce-Erika Nséké

This old man is VERY RUDE, not professional, racist. Also He doesn’t honour his appointments. Don’t even go there.