Reviews of TELUS (Optics Shop)

Chuck Durrant

Great customer service!

Gilles Perreault

Friendly staff

Denis

(Translated) Beware, pay attention to the lies of the representatives, they are surely paid to sell the product and whatever your true need ... (Original) Beware, faire attention aux mensonges des représentants, ils sont sûrement payé à vendre le produit et peux importe votre vraie besoin...

Mohamed Yehia

good store

Andrew Woolley

They answered all my questions and were quite helpful with troubleshooting any issues that occurred. Exceptional customer service and includes a place to sit.

山乇丂ᑎIᑕᕼOᒪ

It would be nice if they closed at the time they have listed and not 2 hours early because of a sudden staff meeting!

Peter Taylor

Friendly and helpful service to go along with the best cell prices around.

Peter R. MacLean

Excellent service

Marie Dugas

(Translated) It does not answer the phone ... (Original) Ca repond pas au téléphone...

Leanne Jamieson

wOULD NOT RECOMMEND

Mike Palm

Great service team

Marc Côté

(Translated) I've been doing business with Telus for over 10 years. But online customer service has gotten more than horrible. It is shameful. I will even cancel my package with them even if I have penalties. (Original) Ca fait plus de 10 ans que je fais affaire avec Telus. Mais le service client en ligne est devenu plus qu'horrible. C'est honteux. je vais meme canceler mon forfait avec eux même si j'ai des pénalités.

Matty Dee

First Rate!!!! These folks know what customer service means. I have never heard of a customer who does not love the folks there and their services

Jeffrey “Drunkk RDNK” Maurice

I e been banned from this store trying to settle disputes over 3 different phone I've had with them. Now I'm with Koodo because Telus is willing to press charges on me for trespassing if I walk into Go To Jo Mobility (Telus service provider) in New Liskeard. Furthermore I went and got a smart phone for $160 bucks at Walmart and Telus wouldn't offer me anything worth less than $500

bernard lamontagne

(Translated) Good service no wait (Original) Bon service pas d’attente

PCGAMEADDICT

Would never give them my business overpriced garbage company

Bezoner55 mac

Absolutely amazing service! Staff made us feel comfortable and addressed all our concerns! Highly recommend.

Kendra MacEachern

Horrible customer service almost every time I try to receive assistance with any concern regarding my account. Dismissive employees who only refer you to call the client care number instead of trying to offer helpful solutions or answer any questions.

Nishnabekwe Chev (Nishnabekwe Chev)

They were very helpful!

MEGAfamous

The best customer service I have ever experienced, ask for mike.. he’ll be sure to get you the best possible deal with all current promotions and discounts available !

Rick W

Great staff very knowledgeable. Bright clean and well laid out

Pat Higgins

Always helpful and professional Service

James Tucker

Had a great experience at this location, the staff were very friendly and helpful, went In for an upgrade and was done In no time, lost a star because of the normal oversell of overpriced cases/covers you can buy online at a fraction of the price.

Normand Lavoie

(Translated) Dedicated staff. (Original) Personnel dévoué.

James M. Fisher

I've always received good service there.

On A Journey

Wonderful service here. Had holiday mishap and they gave him a free phone to use till we get home!

Kathy White

The Telus representative at this kiosk was amazing

Matty Tremblay

Very patient lol

Gareau Francis

(Translated) great staff always fun to cuddle them (Original) super personnel toujour le fun de les cautoyer

Linda Rivette

Dont deal with telus i deal with koodo

Francis Perron

(Translated) Friendly, ready to advise us and answer all our questions (Original) Sympathiques, prêts à nous conseiller et répondent à toutes nos questions

Marilyn A M

It is always a pleasure to visit this store. The customer service has been over the top since day one. They are super friendly, and sincerely willing to help you beyond what you expect.

Paul Hinse

(Translated) My favorite shop. Very good courteous service. I recommend... (Original) Ma boutique préférée. Très bon service courtois. Je recommande...

Warren

These guys are the best... busy when it's busy... and better time to go when they aren't busy.. commitment to customers!

Sylvain boris Atiendo kentsop

Correct

ivana coffee

great people!

D H

The staff took care of connecting my new phone to my old data with a smile. Great service

Roger Goudreault

(Translated) Very good service (Original) Très bon service

Paul MacDonald

My girlfriend upgraded her phone a few weeks ago. Very helpful agent, had a few good laughs with him.

Ryan Sage

Jessica was awesome. She was very fast and thorough. She set up my new account, installed a new SIM card and I was fully online in about 7 minutes! Very friendly and genuinely good service!

profortniteplayer 123123

Couldn't wait to get out of the store. Customer service at the Cornwall location was horrible. Seriously, stay home if your in a mood but have a job dealing with the public. I am off contract and shopping elsewhere at this point.

Joshua Tolkamp

Was helpful finding info but the sales people were not able to find any tempting offers for me.

E&P Gau

EPG

Jean-Luc Basque

Staff is really nice and they know what they're doing!!

Vicky “Miss Vicky” F

Nice n very helpful ... communicates very well... good customer services.. mind you we were told if my mom added a 3rd line to her account I would only pay 50$/55$ .. because that weekend there was a promotion ..got our bill yesterday n was 106$ just my part.. anyways I got to call tomorrow... let's see what happens... I'll update my review...

Alicia Canova

They Always meet my needs..they take time to explain everything to you..they are #1!

Bea Demarce

Excellent service. Thank you.

Roger Cloutier (Crvtte)

Great service, I recommend you all switch to Telus!!!

Sylvie Mitchell

(Translated) Excellent service from the mother-to-be whose name I do not know !!! She reassured me in 30 seconds !! Very very professional !!! (Original) Excellent service de la part de la future maman dont je ne connais pas le nom!!! Elle m'a rassurée en 30 secondes!! Très très professionnelle!!!

Bernard Robichaud

Awesome service

William King

While most of the staff are absolutely amazing I had a terrible experience here the other day. The employee I dealt with with very rude with me and insinuated that I was lying.

Cathy Brisebois

(Translated) Good service good price (Original) Bon service bon prix

Yann Despres

(Translated) Pleasant and professional employees, clean and well displayed shop (Original) Employés agréable et professionnels, boutique propre et bien affichée

alain prince

Brenda is great and attentive super service

Brian Parent

Friendly staff very helpful ,always has what i need.good place 2shop

Vivianne Belair

Very good staff they are really helpful and nice..????..Awesome service...????

Luc Veillette

(Translated) Super good and good service (Original) Super bon et bon service

Phillipe Mondoux

I've called 10 times literally in the last hour, no one even answers phone! if you're understaffed during the holidays then you can fix that. You are in the service industry and should be able to provide just that.

David Shelley

Good experience

Mélodie Breton

(Translated) Maude and Jacob super good service ???? (Original) Maude et Jacob super de bon service ????

Matty Noel

(Translated) Telus stays like this: p (Original) Telus reste telus quoi :p

Therese Boudreau

Great service!!! I have been with Telus for over 10 years now and no complaints!!!!

Lucas Melanson

The guy that answered the door an refused to help us was extremely rude and unprofessional

Tim Fielding

Staff very helpful. Even stayed open late to help me

Deedee Root

Great service and the men that are there are very good at what they do to satisfy a customer.

Mat Smith

(Translated) Impeccable service from P.O. Despite the traffic. thanks again (Original) Service impeccable de la pars de P.O. Malgré l’achalandage. Merci encore

George Thompson

Great place to get your phone repsired or any question you have great staff and they know thier job

Robert Bonnar

Marie is awesome to deal with.

Natalie Savoie

Can’t ask for better service!

Vicky Forget

Very friendly and eager to please

Denis Meunier

(Translated) Great service. (Original) Super service.

Thomas Hood

Staff are incredibly knowledgeable and helpful. Definitely reccomend for and cell related needs

Chris Mcleod

Very helpful and great customer service. Highly recommend.

Linda Hosier

Staff excellent and so very helpful.

Donelda Johnson

Staff are friendly and knowledgeable very helpful

Shawna Gillen

Tyson, Tayna really all the staff are so friendly and knowledgeable about all the products and services that they offer.

Kaila Borgford

Absolutely love the service Jo and her team give. They are always there when you need them.

Melissa Nelson

Ooo

Matthieu Pitre

Staff seem to care more about selling than informing

R Urquhart

Sometimes the staff are rude but besides that it's ok.

Ryan Michaud

Bought my new phone 2 days ago on Thursday and the woman who helped me was awesome explained everything 100%

Jeremy McGrath

Great staff and service. Can take a while in store for an upgrade or activation but worth the care and time taken opposed to the other carriers. Staff here are knowledgeable and willing to sell excellent service.

Denelda Deering

Luv this telus dealer and staff are so very helpful. Only get my cells from there.

Logan Robinson

I went in pretty frustrated with my phone, but a guy named mike more then excited to help me, he’s literally the kindest most welcoming person there! He will do anything to make sure u you leave happy! If you ever go there ask for mike you will not regret it I promise!

Lillyana Zahanov

always very curteus

Mark Lavallee

Great customer service. Very knowledgeable and friendly.

jay Cizzo

Amazing customer service! They are very helpful and they're always willing to help you out in any way they can, even when they are extremely busy!

Ken Buffam

Excellent service????

Ryan Kisnics

WORST cell phone Provider EVER..... I'm never over my data.... never call outside of Canada never text outside of Canada never go over my limit and my cell phone bill is constantly going up and down from $68 all the way up to $150 and yet nothing changes on my daily routine with my cell phone Telus is a rip-off do not get them as a provider people .... I'm looking for a new cell phone provider as I speak I do not recommend Telus us to anyone

Evsn Shelley

Extremely fast and they were helpful when knowing I had to pay cash, so I used debit :) thanks again!

Bailey Dubeau

You gave my friend a hard time and over charged him... Somebody once told me the world is gonna roll me I ain't the sharpest tool in the shed She was looking kind of dumb with her finger and her thumb In the shape of an "L" on her forehead Well the years start coming and they don't stop coming Fed to the rules and I hit the ground running Didn't make sense not to live for fun Your brain gets smart but your head gets dumb So much to do, so much to see So what's wrong with taking the back streets? You'll never know if you don't go You'll never shine if you don't glow Hey now, you're an all-star, get your game on, go play Hey now, you're a rock star, get the show on, get paid And all that glitters is gold Only shooting stars break the mold It's a cool place and they say it gets colder You're bundled up now, wait till you get older But the meteor men beg to differ Judging by the hole in the satellite picture The ice we skate is getting pretty thin The water's getting warm so you might as well swim My world's on fire, how about yours? That's the way I like it and I never get bored Hey now, you're an all-star, get your game on, go play Hey now, you're a rock star, get the show on, get paid All that glitters is gold Only shooting stars break the mold Hey now, you're an all-star, get your game on, go play Hey now, you're a rock star, get the show, on get paid And all that glitters is gold Only shooting stars Somebody once asked could I spare some change for gas? I need to get myself away from this place I said yep what a concept I could use a little fuel myself And we could all use a little change Well, the years start coming and they don't stop coming Fed to the rules and I hit the ground running Didn't make sense not to live for fun Your brain gets smart but your head gets dumb So much to do, so much to see So what's wrong with taking the back streets? You'll never know if you don't go (go!) You'll never shine if you don't glow Hey now, you're an all-star, get your game on, go play Hey now, you're a rock star, get the show on, get paid And all that glitters is gold Only shooting stars break the mold And all that glitters is gold Only shooting stars break the mold