Reviews of Sardis Optical (Optics Shop)

Adam Rezende

Very affordable place and the owner is very nice and always willing to help

Brandon Petkau

Very friendly and knowledgeable. Super quick in receiving my glasses and they're awesome. Definitely coming back. Keep up the good work guys.

Maryann Pitts-Madore

On Saturday, November 15, I was hired as a consultant by a client to assist him in the selection of optical frames. My client wears hearing aids and his main concern was that the frames fitted him comfortably without obstructing the hearing aid apparatus located in the back of his ears. he was also mindful of the fashion aspect of the frames. I was immensely impressed with Ben, the owner who allowed me to advise my client and choose a suitable frame which he acknowledged was a perfect fit for his face shape and bridge size. I then left and my customer proceeded to purchase his eye glasses. He told me later how pleased he was with the whole experience. Maryann Pitts-Madore The Business Nanny Personal Consultant

Charlie Hilliard

We can not say enough good things of our experience at Sardis Optical this morning. Al's so professional, and the service is exemplary. My son needed glasses so we had gone to four optical places prior to stopping at Sardis Optical. Not only did he get the frames he wanted, to our SHOCK Al had the lenses done and in the frames on 20 minutes. Absolutely stunned at the exceptional service. For myself a senior I asked what do they charge for me to have my eyes examed as I also needed new glasses. FREE he said to anyone over 65 . Not all places offer that as it's not compulsory, so those who can get away with it, still charge seniors, 35-50$ for an exam. The choice of frames we saw this morning was a pleasant change from the other places we had visited. They have a 40% sale on so that helped tremendously. BEST PLACE EVER, and besides getting us as two new eye customers, I've called all my friends when I got home to make sure they were aware of this place. Absolutely best service ever. Thank you Al for all your patience.

GamerGirl COOL OMG

I wanna thank Al Rezaei for the most amazing experience not only did he ensure my daughter was satisfied he provided exceptional service where she lefted feeling like a million bucks and the best part is he only met her once but 2nd visit he knew her name as she walked through the door, the frames and lenses were provided in a timely manner great service all around...also great quality products as well the best ???????????? Thanks again Al will be back definitely and letting others know as well

aly wh

Ben it's really friendly and helpful me and my family like him always he did good job for us.

Julianna Celua

Exceptional kindness and customer service. Efficient and helpful. Thank you!

Mark Gimson

Al gave great customer service! I got my new glasses in 20 minutes start to finish!! This was a first and I will definitely be back. Likely best experience I have ever had in 40 years.

Dimitri

Alway very professional and attentive to detail as I experienced when I learned I have "graduated" to progressive lens.

Catalina Sylvester

I've been coming to sardis optical for awhile and I tell you the best experience i have ever had with optometrist most caring helping assistance making sure each client had the best yet happiest experience i love how they are doing the best to meet needs and wants and I've been coming back for a few years and I haven't had one bad experience yet if you want someone who is going to go above and beyond for you eyes needs styles looks this is the place to come, places like to give 100 percent well these guys give 200 percent list goes on and on anyways i picked up my two pairs of glasses today and I am happy and I can see :)

Chris F

absolutely disrespectful, and made me feel as if i was lesser for asking some questions i did not know and sharing some concerns about them told me i could not afford something based upon the fact i am a PWD which is really out of line for a "professional" BBB has 100% neg review anyways for him not shocked

Rob S

2months and still no glasses. i went in feb6th to get new glasses on my medical, and as of apr6th still haven't got them. all on owner's error.he copied my info incorrectly, had to resubmit request due to this, and come to find out he had to send fax to my band office, not AANDC for approval. then he tells me he won't comp for inconvenience for the delays. so i will take my business elsewhere, read the other neg reviews, i know i should have before trying to do business with this sleezeball

Kimberly Wiens

Ben is the best! All members of my family have gotten glasses at Sardis Optical on multiple occasions over the years. I would never go anywhere else. Great service and quality.

Austin Wellsby

I would definitely recommend Sardis Optical! Al is a machine. He helped me pick out an amazing pair of glasses and his service was incredible.

Marg King

I visited Sardis Optical today for the first time and must commend everyone on their professionalism and patience as they answered questions and the sense of humour in conversation was a pleasure. The visit today was like visiting friends. Thank you and I'll be back.

Jo Common

Great customer service

David Parsons

I've been getting my prescription eyeglasses from Ben at Sardis Optical for years now and can vouch for his dedication to excellence. I only use my glasses for reading but Ben took as much care with my order than he would for one worth twice as much. He deserves a 5 star rating and, it appears, I'm not alone in assigning one to him.

fahimeh bayramabadi

Very friendly and knowledgeable staff at sardis optical , I had very good experience when I bought my new glasses ???? i do recomand them to everyone????

Nabil 19

I didn't believe when I seen advertising one buying glass and two glasses free, but when I went there for buying glasses now I believe it. Ben is great and very knowledgeable. Thanks a lot.

Vertix YT

The best service and quality in Chiliwak

Kathy Smith

The service I received at Sardis Optical was top notch. Great selection and superior lenes. I highly recommend checking their selection before you purchase glasses anywhere else.

JAMES R ANDERSON

The Best

Keivan Sheikhi

Best in town. You get an education on optics from Ben and Al. They know their business and knowledgeable about all different lenses available in the market. Recommend this budinedd to all eho want bedt vision with their glasses.

Vizz Major

My family and I have been working with Ben for a few years now and I can't say enough wonderful things about him. he is patient, understanding and has excellent knowledge of his trade. He is always willing to help and delivers great value and wonderful customer service. highly recommended.

Rachel Nogard

Very helpful and went out of their way to make sure I was satisfied with my purchase. Highly recommend!

Joseph Backstrom

Wow, Sardis Optical. Thank you, Thank You. Ben you have given me a truly informative joyful buying experience. I had really thought that this high level of customer service had been lost to a bygone era. I was mistaken, for you provided me extraordinary client service, accompanied with a calm professional attitude and a large dose of patience! You addressed all my concerns and questions regarding progressive lens, field of vision, peripheral distortion, quality levels, transitions with polarized lens and non-glare coatings. You also delivered my glasses 4 days earlier than promised and what a pleasant surprise to receive a discount in the form of a manufacturer’s mail in rebate. Wishing you continued success in the future. Regards, Joseph Backstrom Pair Home Design

Ki. Ka.

Amazing service and product in a friendly environment. Sardis optical with Ben's management is one of my favorite place to shop. Ben is providing the best possible optical service.

Gone Forsolong

Ben is awesome. Always super helpful and kind. Never had a negative experience with Sardis Optical. Would recommend 100%.

Sandy Loren

Ben has always taken great care of my husband and I over the years.any problem,he will fix it for you.thank you Ben.

Jasmin Lepage

Hands down the best Optical store I have been too. The customer service is outstanding and they have an awesome selection of Eyewear. If your needing a repair or new glasses I highly recommend Sardis Optical.

Gayla Richardson

I cannot state strongly enough to stay clear of this business. The initial superficial facade you experience when you originally begin to deal with this shop is soon unmasked if you have any product concerns or issues. Shop around and save yourself the heartache you are bound to experience when dealing with this group. I choose not to do business with anyone or any business, that has a lack of ethics, morals, and purposely misleads you to make a sale, and then after the fact will not admit their shortfalls or stand behind their original commitments. Beware if you seem to be getting lower prices and think you are saving a lot more money than the other Optical Shops in town, there is a reason!! Unless the product is flawless and you have no warranty or product concerns while you own it, you will very likely regret making a purchase at this shop.

Brian Bakuska

A few years ago I went to another optical business for progressive glasses. I was not satisfied with either the lenses nor glasses themselves. I had many questions which were never properly answered by the staff. I had my glasses adjusted almost daily because they never did fit right. I finally stopped wearing them and went back to using reading glasses. After a few years I decided to try progressive glasses again. This time I went to Sardis Optical. I was met by a very pleasant person named Joseph. I explained to Joseph my history with the other optical business and the concerns I had. Immediately Joseph was able to explain why I had the problems I did with the other glasses in simple terms and made suggestions for a new pair of glasses and lenses to ensure this would not happen again. I was amazed that Joseph in just a few minutes was able to answer all my questions where no one could at the other optical business. I decided on a pair of frames and the Varilux lenses with the Crizol coating. Joseph took many measurements to ensure a proper fit. Within a week or so I returned and Joseph precisely fitted my new glasses to my face for looks and comfort. The difference was amazing. The glasses fit great and the vision was clear. Ben, the optometrist and owner checked the fit and made some very minor adjustments and told me to try them for awhile then return to have the glasses rechecked for fit and comfort. I did return and had one minor adjustment done by Andy who also did a great job. I highly recommend Sardis Optical to anyone who is in need of glasses. These people are very knowledgeable and professional and take the time to ensure their customers are 100% satisfied! These are definitely my go to guys! It is now February 2019. I am still fully satisfied with Sardis Optical. I have been in from time to time for minor adjustments as things settle in on my personal fit of my glasses. I am always welcomed and treated very well by Ben, Al & Joseph! A while back I attempted to (tweek) my frames myself a few times eventually break one of the arms. I went to Sardis Optical and showed Ben and sheepishly explained what I had done. Ben simply ordered another arm for my glasses and only charged me his cost! My fault, my expense, his cost. Wow! Joseph refitted my glasses and they feel great! Smiles all around! Thanks guys!!

Sam Jas

Best optician in town. Great customer service and education from Ben on vision needs.

Robert Barter

Really exceptional service!

B Shankar

Ben and Al are great, take such good care with you prescription and the best styles.. These guys are the best!! And they remember you.

Jermiah McDonald

Ripping people off by giving them high price then reducing as a discount ... the worst store I have ever seen ..! Rude owner and no customer service after sale.. paid $800 for a pair that worth $158 online

Fox Electric

We have worked with Ben on numerous occasions over the past two years and had a pleasant experience every time. Ben is a pleasure to deal with as an Optician as well as a client. He is very knowledgeable of his high-quality products, his prices are fair and all transactions are straight forward and smooth. Thank you very much!

Mandy Emery

These guys are wonderful! I have three kids in eyewear and it seems as though we are in a lot with broken glasses, rechecks and prescription updates. We always feel well taken care of with prompt, professional service and great value for money. Strongly recommended!

Vahid Yakhdani

I have known Ben for a long time and he knows a lot about glasses and contacts. He is very professional and I would recommend him to all my friends and family.

André Peña

The service was amazing and I feel like they really tried hard to get exactly what I wanted, also went above and beyond giving me a great discount! Test was also a very comfortable experience, the doctor answered every question I had about my vision and having to wear glasses now. I'd recomend them to anyone.

Kristen St Denis

Dr. Ben and Al the manager are so amazing! They are so helpful and friendly, I recommend them to all my friends, they always have the best deals!

B Yoch

Anis Fadai went above and beyond to help me in a stressful situation. Just days before I was leaving on an extended vacation which included my son's wedding, the frame for my glasses broke. My backup pair was an old subscription. I went to Sardis Optical, where Anis looked all through the store to find a frame that my lenses would fit in. Not only did the frame work for the lenses, they fit my face and looked great. In less than a half hour all was well. Great service, knowledgeable staff and reasonable prices keep me coming back! I highly recommend them.

Brad Hoor

Had a terrific experience at Sardis Optical. Ben was very helpful in explaining how progressive lenses work. The glasses I got there were amazing and I now have terrific vision. I highly recommend this place!

Omar Derkach

Need eye care? The only place to go is to see Ben at Sardis Optical. Best service, Best price and Best product quality. Always on time Thank you Ben

Gisela van der Linden

I've been going to Sardis Optical for years now, and just got my fourth pair of glasses with progressive lenses from Ben. Ben's always very friendly and helpful, and always remembers my name. His customer service is exceptional; he goes out of his way to help and get me the best deal. He's regularly done minor adjustments or fixes to the glasses as a courtesy. He's called the maker of the lenses or my insurance provider to make sure everything is in order. You couldn't get better service anywhere else!

bruce holland

I have a very strong prescription I have gone to some of the optical stores around chilliwack and I had very bad service and they did not get my prescription right. I went to sardis optical and they did my glasses right the first time. I can see clearly and glasses were adjusted great Ben has been very helpful with all my questions and adjustments. Will tell anyone who asks to get new glasses to go and see Ben at sardis optical.

Carol Peters

My experience with Sardis Optical has been great! Super helpful and informative on all of my concerns. Love my new glasses!! Thanks very much.

Jennifer Taylor

Hands down the best optical shop in Chilliwack/Sardis . Al helped me out and it was so much fun. Zero pressure and great prices ???? So many frames/brands to choose from. They have all the high-end brands too . I highly recommend Sardis Optical and Al is the best ???? The warranty they offer is one of the best out there too.

Margaret Geschke

I have purchased glasses here several times. The owner seems to take extra steps to ensure proper fit . I have nothing but good to say and suggest anyone needing service ,go to Sardis Optical

Melissa Flynn

Had the BEST experience at Sardis Optical. Great prices, designer frames, great customer service ( they went above and beyond for me ) and they stand behind what they sell. They have a great warranty ( no it doesn’t cost extra either). They are locally owned and NOT A CHAIN the own in right there in there in the shop. They did my glasses in an hour! They have won my families business for sure. I highly recommend!

Dina Aslan

best price & customer service!

L R

Good quality, professional and friendly service, price as expected for a complicated prescription, glasses delivered within the time quoted . Will shop there again.

Rashin Avaz Pour

Best quality in Chilliwack. Great service and best prices.

kara bon

We love Ben! Always prompt with ordering our contact lenses, great selection of glasses too!

Niall O'Brien

Ben is a great goy and always looks after the customer. I tell my frienfs to shop there as Bem always takes care of the customer.

Bob Green, MA, CPHR

I went in there to get a pair of glasses fixed and they went way beyond what I expected. Within 10 minutes they had me sorted out and on my way.

Amelia Mcadams

Last month I went into Sardis Optical for an eye exam and glasses. I have never had glasses before and I told them I was on disability. They showed me the glasses I was able to afford with my coverage, and immediately I knew it was a high end glasses store. I settled on a pair of glasses, I chose a black basic wire rectangular frame because it was all I could afford. They told me to come back 48 hours later to pick my glasses up. When I went to pick them up, it was a light brown frame and told me that I am a liar and that there is no black. I was very upset and have high anxiety so I decided to take the brown frames and leave. After adjustments, I could barely wear them, they were extremely tight around the ears and nose. After leaving, my friend asked why there was such a glare in the glasses, they did not offer me the reflective lense coating. I had to immediately take them off for the walk home, it was unbearably blinding and painful. After getting home and doing some research I got severely taken advantage of, the tone of these people changed when I told them I was on disability. I phoned afterwards and asked if I could put some of my own money in to get a better pair and they told me they would scrap everything and I would have pay out of pocket for the lenses. After hours of crying and not knowing what to do, I went online and purchased a pair with the anti reflective coating for under 40$ (The lenses were free because of my low prescription) I was told in store that lenses were over 100$. I would advise people to do their research before going to Sardis Optical, if I had done my research I would have not blown all of my coverage on unwearable glasses.

Roochiar Rezabeigi

Great and friendly Service. Ben help me out alot with my new glasses.

Fariba Beyram

Ben is the best optician in town. I habe not seen so well in many years. Varilux crizal lenses are the best.

Colin Campbell

Ben is very helpful and friendly.Has excellent selection of frames .And very good customer service .

Stan S

Ben has always give my family great service, and has very good pricing as a bonus. I’ll continue to support him.

racheal rubin

The products are of great quality. staff is very friendly and accommodating. very willing to work with you to get you into something you love. will definitely be returning

Wendy Stadnyk

I have had several experiences with Sardis Optical over the last couple of years and all have been excellent. I recently purchased two new pairs of glasses and had the lenses replaced in two older pairs of glass.The service and quality of the products they sell are exceptional. Ben provides you with the best price for the high quality lenses they sell compared to their competitors. When it comes to buying glasses I will not spend my money anywhere else. It is a pleasure to deal with someone who truly loves what they do which is reflected in the service they provide. Thank you Ben!

Elizabeth McMaster

The doctor and everyone that I dealt with in the process of getting my eye exam, contact lenses and glasses - are amazing. The customer service is superior to any offices that I have been. I highly recommend this office/store to get your glasses , contact lenses or eye checkups.

Rhonda Branch

This is my first time coming to Sardis Optical. I have needed new glasses for a year now but have been putting it off. Its been very stressful looking. I have a very strong prescription and i want good quality. I was so pleasantly surprised with the amount of knowledge and to top it off they found me a beautiful pair of glasses on the first pick. They knew my taste in glasses better than i did. Thank you Sardis Optical for making my experience so good.

Garfield McCormick

The owner of this sleazy little shop is more like a street vendor than a professional. Always pushing you to buy more. Buy bigger. He gets up while you wait and goes and sells glasses to other customers. When everybody is gone, he treats his young helpers like stable boys. What a creepy experience and I'm not the only one that notices.

Justina Webster

I recently purchased a new pair of glasses through Ben at Sardis Optical as well as had an eye examination with his in-house Optometrist. His honesty, professionalism and prices are simply top-of-the-line!

Kyle Bevans

Got new glasses today at sardis optical! i'm really happy with the price and the style. Al was fantastic help!

Camilla Higginbottom

Best service and prices anywhere I tell everyone to go to Sardis Optical!!! Thank you Ben