Reviews of Best Buy (Optics Shop)

Robson Pontin

Not the best experience at Best buy. Josh which seems to be manager? It is not very professional and caring for customers. Too rude and crude, typical of inexperienced professionals. I bought a Surface Slim Pen 2 which Best buy canada does not sell a charger for, and none of the staff knew about it. You would have to buy a keyboard or a specific device to charge it. Again not the best experience

Lise Pépin

(Translated) Super very good service (Original) Super très bon service

Shawna Faith Britton

well I thought everything was kind of pricey

Leo Kim

Great store and great staff!

Mike Demirel (silentmike)

Best place in town for electronics.

Gibson Guitarist (2idiotsandasniper)

Walked in looking to buy a laptop. Associates were in a group talking about a hockey game or something, nobody even moved to come over. Not the first time it's happened

Norman St.Denis

Great store lots of knowledge

Matt Conrad

Great service and the workers have great knowledge of there products.

Paula Morrison

Steal of a deal on appliances!

Laura Sabourin

I was so very impressed with the comprehensive Covid19 protocol as well as the outstanding service we had at the mobile phone desk. We were never rushed and the associte spent so much time with us. This experience was excellent. Thank you.

Cory Mo

A pretty average electronics store. Good variety of products and fair prices. The geek squad tech service is great, have got work done on my laptop, and they do custom device screen protectors.

Freddie Willett

helpful staff, clean, good pricing and theyll price match (official) online retailers

judge lpf

Great service. Quick check out. Exactly what you want at Christmas time.

Mathieu Demers

(Translated) Game boxes but not in stock ... A fake bargain missed ... / Second visit in 1 week ... The game boxes at a discount are still there (given after notification) and nothing in stock in the Best Buy and online ... I wanted 2 other games this time and nothing for them too ... Why put boxes of ???? games that are not in stock? (Original) Des boîtiers de jeu mais pas en stock... Une fausse aubaine de manqué... / Deuxième visite en 1 semaine... Les boîtiers du jeu a rabais y sont encore (remis après avoir avisé) et rien en stock dans le Best Buy et en ligne... J'ai voulu 2 autres jeux cette fois et rien pour eux aussi... Pourquoi mettre des boîtes de ???? jeux qui ne sont pas en stock?

Wesley MacDonald

Returned an item purchased on website. Quick service

Willow Fire

Prices

Jagruti Patel

Good customer service

Cheryl Evans

Awesome place. Always able to answer all my questions and even those I didn't think to ask. Today I got a brand new desktop computer. And a new cable for my new tv.

Kel R

Great place place to buy in store.....you can get much better prices if you can wait......online at Amazon but if you need something immediately......

Kathleen Scott

Staff seems to ignore seniors, like we are all technically challenged and will need lots of help. Too many of them standing around chatting with each other.

Pierre Desjardins

Quality products, average service.

Jamie Mackay

Good selection

Evan Brubaker

It's a better more direct source for electronics and the like.

Bobbie Snowdon

Very helpful and informative

Syl Lambert

(Translated) I have to book an article and its not dragging the setting aside (Original) J'ai réserver un article et sa pas trainer la mise de cote

Alain Desjardins

(Translated) Lack of stock (Original) Manque de stock

Norm Gunner

Store clerk made a $100 error when quoting the price. Store honored the pricing. Good visit and shopper experience. Clerk was patient while we discussed the vacuum options and there was "no pressure" to buy. Got free $123 accessories kit on top of it all.

Darky Sabertooth

Went there a week ago for an item that they supposedly had they didn't have got a special order and a special hold put on for over a week got there today to pick it up and they almost sold both of the items on me stating oh sorry we didn't read the paperwork

Millerozes

(Translated) Employees unfortunately lack skills, very average service, various electronic products. Average prices and guarantees too expensive, short Futur Shop is no more. (Original) Les employés manquent, malheureusement, de compétences, service très moyens, produits électroniques variés. Prix moyens et garanties trop cher, bref Futur Shop n'es plus.

Frank Mayhood

Friendly, knowledgeable, if young, staff helped us with computers and surround speakers. Productive outing ????

Michael P

Nothing to buy ???? but still my favorite ????

Charlie Palla

Good products and very helpful staff... Especially David and Gangan was very Helpful...

Todd Smith-Salter

Staff are not that knowledgable, unfortunately.

Faye Martin

Went in to Best Buy to look at the printers and noticed that me and my 2 friends weren't just being watched but stared at very uncomfortably by all of the employees. We weren’t sure what we did wrong so we asked why they were following us and the manager said it was for if we needed any help. We felt uncomfortable so we left. We came back to complain and the manager told us the real reason to why she had her employees surround us. She said that since we are teenagers she thinks that we could stuff a tv up our shirts and leave with it.. didn’t even apologize. They lost my business.

Danny Lane

Great service from Jack at the Geek Squad.

Tim Hief

Helpful staff, accurate pricing, clean store.

Tracy Wood making anything wood

But all my electronics and gadgets here and very reasonably priced

betty beattie

Great array of electronics plus much more. Staff are very helpful

john geiger

Geek squad rawks!

d henderson

It's a best buy.

Grumpy Bear

Not impressed with staff members and their attitude

Tamara Taylor

Knowledgeable staff!

Andrew Klassen

Great customer service

Kirby Pickford

Best shop in Chilliwack for all your electronics. Try it and save????

Leon Drouin

It's a Best Buy.

Josh Miller

Good service. I've never had an issue with this store.

Andrew Heaton

Fairly knowledgeable staff there.

Andrew Thomson

It was okay... Nobody asked if I was being helped or needed help. But when I asked one of them he tried his best to help and got a couple other employees to help too. In the end couldn't find what I was looking for.. also their pricematching thing sometimes they won't do with Amazon because it could be a prime only deal... Which they won't pricematch..

Paolo De Marchi

Lots of elecronics

Dave Crystal

Store and staff are great but appliance inventory is a bit lacking

Cindy Pipe

I loved the service I got I was buying a mount for my 55"tv and wanted a specific one that BestBuy didn't carry. They did ,however, get me one of better quality and matched the price!

Elouise Lord

Excellent customer service especially if you don't know what it is you need

Carmie Dixon

We had great service and all the staff were friendly and helpful.

Craig Hudson

Best buy!

Jean Belanger

(Translated) Good choice (Original) Bon choix

Francis Bisson

(Translated) Worst service ever, 9 days delay between the date of order and the date of dispatch. (Original) Pire service ever, 9 jours de délai entre la date de commande et la date d'envoie.

Christopher Chouinard

Favourite store

Phil Johnston

Friendly service

Vivian y Cristian LOPEZ G

????????????

Cindy Branchaud

On November 12/2020 I visited best buy for an android watch..found one $189.99....but I didn't wear a mask and they ignored me. Shortly little time went by and one of the guys that works there told me to go outside....I told him I wanted to buy that watch...then he walked away... The next day November 13/2020 I went back to the store to get that watch...I wore a mask that I they say will make my medical condition worse.i see they changed the price from $189.99 to $249.99...why did the so called salesman not sell me the watch that night before..he told me to go outside... still don"t have my watch...my question is Are you closing or possible changing the name Best Bye

Chris Savard

The staff here are excellent to deal with every visit. Returns are easy and painless. The rest of the store is the usual box store offerings. They will price-match any online price so bring your phone in and look up items you are going to buy while in the store.

William Ravenelle

(Translated) Good service from the employees, we try to get you to buy extended warranties and geek squad services, but otherwise we really help you find the devices that meet your needs. (Original) Un bon service de la part des employés, on tente un peu de vous poussez à acheter les garanties prolongées et les services de la geek squad, mais sinon on vous aide vraiment à trouver les appareils qui correspondent à vos besoins.

Blair Daruda

Uuhhhh shamus bower was mean to me, he could hook up the latest minecraft series

Carl

(Translated) Clean showcase (Original) Vitrine propre

Ken Calvert

The people are nice but the store rarely has stock of what I'm looking for.

Garry Romana

Good stuff

Chelsea Dube

Great experience, even on one of the craziest shopping days of the year I was helped quickly, got what I was looking for and the store wasn't looking ransacked. Hats off to this Best Buy for keeping it together and having wicked customer service! 5 stars all the way.

Allah does

They served me within minutes although it was boxing day. Very friendly staff.

Joshua Smith

Didn't answer phone.

Srtbull _YT

Went in to buy an iPhone X. Met Cam in their cell department. The guy is amazing at customer service. Highly recommend.

Yoga Tri

I got my jbl headphone.

Della Slade

Had to wait for a bit; but the service was good; very helpful...

Ronald Carver

Thankyou for all your help

Dan Howard

My wife went to your business and the lack of interest in her need for help was astounding. The geek squad are dead beats who must be hoping for work somewhere they can walk around and avoid customers. A geek told my wife he said just a diagnostic on my laptop would be 195 bucks. What a rip off. When my wife came out to the car I was outraged. Well best buy you will never see me again

Jim MacQueen

Typical Electronics Store! Good stock, good prices!

Bruh moment

I have gotten all my computer's here I use it every day.

Sylvain Morneau

(Translated) Cool service (Original) Cool du service

mark larrabee

Excellent staff (ask for Viet ) and as competitive as can be. Have had nothing but good experience with this store and staff. A must for any and all electronic needs or just advice !

Raymond Gilby

No staff to help.

Guilherme Clérigo

Awesome place, always someone to help you figure out anything you may struggling with.

Jessie Toyota

Helpful staff, good selection

Ben stouse

Kylie was quick and prompt. I have made a few purchases and it has always been a pleasant experience at this location.

Jose Martens

Really good service

Samuel Oyetunde

Service was awesome right from the entrance.

Brittney Giroux

This place is a joke, everything I have bought from here has issues within a week. I have a speaker that has worse sound than any device it is connected to. A printer that doesnt print, breaks down every second day and I had to buy connections for it elsewhere in order to set it up and to constantly fix it. And a computer that freezes all the time despite great specs. I am done buying anything from here.

Joshua Guthrie

Bought a tablet that I was told was fine, Turns out the tablet was locked with the last owners google account. All while the alarm was going off because a sales rep triggered and alarm while all the other reps just stood and looked at it. The only customer support I received was from an in training staff.

Kelvin Yee

Only electronics store left

felix smokes 420 daily

I had a good experience with them and when I went to use the device it was all messed up. (Sim). It took fido days and reloaded my account because it was there mistake. Don't let retailers sell your short stand up for your right most times you can say a lot more than they can so use your opinion

Tyrone_Gamer_YT

Good store

Ted Heatherington

Just what you expect... Relatively low end computers, laptop's, etc (older cpus, drives, and lowest cost/value) and all the same phones, plans as anywhere else. And 75 tweens that know fairly little offering to help if you read packaging. Sadly, they carry less-and-less of the things that used to make it an interesting place to shop.

Jacqueline Rogers

My shopping experience was exceptional. From the time I entered the store to my final purchase was 14 minutes.The sales associate helped me find exactly what I.wanted very quickly. They put my purchase in my trunk for me and gave me kindly rreminders of how to use the product safely.Thank You Bestbuy.

Daniel Pearson

Love this store! Staff are great

kpl karthic

they price are always high, dont have a best deal most of time, customer service is good

Tom Nurse

Quick, friendly, knowledgable service.

Sandy Cooke

What a great store.

Michel mj Lemay

(Translated) Good service (Original) Bon service

Sarah McGee

Great staff

Trevor

Great experience with their mobile section

Roxann Standring

Boyfriend addicted to this place. Seems legit.

Adam Blakeley

Limited stock, but they can order it. Online options seem better.

Johnny A - Talarico (JTiCLE)

No body in this store has knowledge of the products they sell

Serge Bonneau

(Translated) hard enough to have a salesperson when it's time (Original) assez dure d'avoir un vendeur quand c le temps

Robert Breton Phillips

When you have tried the rest and now you need are ready to try the best...choose Bestbuy (???? ????) choose Bestbuy.

Caleb Arias (Caleb Arias)

Nice technology

darryl Hicks

Helpful staff with products i needed on the shelf. Return policy is easy too.

William Calhoun

Mostly overpriced electronics.

Wendy Follows

I have a Geek Squad membership. The membership covers service to your home to do installations. My call went to Columbia. The guy could barely speak English. He could not fulfill his job. I have no appointment. I call the number to the Courtaney store from the number showing here and all I get is a extremely long winded message with a 1-888 number for me to call. I call this number and have to listen to another extremely long winded message. Now I sit on hold. All I want to do is make an appointment. I dont think they want my business.

Robert Chamberland

Friendly staff, good selection, inviting store. Your everyday bestbuy, really.

Cale Rusnak

Bryan in mobile phones was amazing. Thanks for getting me in and out quickly and for making my new phone buying experience seamless!

Norbert Bluhm

Sometimes it's hard to find staff there to assist you with your intended purchase

Leif Lang

Nice to finally have a best buy in cornwall. Store is small but you can order anything from there website and have it delivered. Staff is friendly.

Tarandeep Singh Saini

Bought a Smart Tv didn't even start waste of money and time

Jeremy R

Staff are helpful

Real Hashtag

Bought 2 watches through Best Buy vendor using a gift card. 3 weeks later, only one watch shows up. I contacted Best Buy and they said I was on my own dealing with the vendor. So I contacted the vendor through email, which took a days to get a response. I was told I was going to get a full refund on the watch. It has been a week now and have not received any refund. And to boot, they took the remaining $25 that was left on my gift card. I am out $160 and Best Buy could care less. Will never purchase anything from them again. Horrible Customer experience.

lyle leys

Need more in store goods looks like if you want something you may have to shop online

Jamie Howlett

I love going into best buy to check out all the gadgets, tvs, games, appliances etc

Brandon Mol

Staff here are pretty useless and the product selection has shifted towards mobile phones. Half the store is filled with fancy ear buds. Good luck finding home or car audio components and accessories.

Scott Huffman

Good prices now after Xmas

Joel Park

Staff need to be better trained.

Delmar Van

A big box store

Sylvain Cummings

(Translated) Good courteous service (Original) Bon service courtois

Xakryn

So apparently they put games out on the floor they don't have in the store. I was super excited to find a harder to find game sitting on their shelf, no game in case, but like play and trade I figured they had the disc in a binder or something. Nope, "we can order it in for you". Ah well, may you have all the success of future shop in the coming year.

Lyle.Susanne Casselman

It would be nice if they would answer the phone!

Calista Lockheart

Went there to buy my daughter's Christmas gift, I myself had no clue about everything the smart watch was capable of doing. The first person who was helping me honestly told me that he was not knowledgable about the product but he would get me a staff member that could. The next staff member, and I wish I could remember his name, was absolutely wonderful!!! He himself had an apple watch (we were looking at a Samsung) and was demonstrating what it could do. He even took the time to show us one of the apps he has on his phone. He was an A+ sales associate!!!!! I am technically challenged but know I can shop in confidence at Best Buy because of the knowledge of their employees, even if one is not sure they find another sales associate that does!!!!!

Soft

Stood at the Geek Squad desk for 15 minutes yesterday waiting for "The Expert" to answer a simple question. I had 3 other employees acknowledge me but couldn't answer an availability question. I was directed to someone at the desk that never showed up. Friendly staff, not helpful.

Mario A Dulac

(Translated) Good service (Original) Bon service

Cherilyne Olson

Clean store, attentive and helpful staff all make shopping easy here. The Geek Squad is a very knowledgeable group that defines excellence in customer service and satisfaction.

Rob Hughes (Giant Dreams Kennel)

Wonderful staff

John Gibson

Workers used to seem to want to help. Now it is like they are avoiding you when you need their help. I was going to buy a few things from them but nobody was around so I went home and ordered online.

J Edwards

would have give 5 stars but the employes was rude here. I drove almost two hours from Montreal to get here and when I got here the employees was passing customers before me.

Natile Grasslin

Justin helped me trouble shoot, my broken, older Samsung. He was patient, and very nice about setting up my even older-yet, back-up phone. Thank you for Excellent Customer Service, Justin ????????

Kim Ne

Extremely small, although I did see that they might be adding on, and because of them being tiny they did not have what I needed thus causing me to go elsewhere to get what I needed.

Tomás Nahul Muñoz Barbosa

Friendly staff... Fast exchange!

Katheranne (Katheranne)

Lousy selection and staff that don't know much about products. Quick to make stuff up and hide. Makes The Source and Walmart attractive

Frances Royer

Terence was great help to my boy friend and to myself. Very professional,polite and took his time in explain things to both of us. Keep up the good work

Pierre Vary

(Translated) Good variety of all kinds of entertainment for the home. Good service. (Original) Bonne variété de toute sorte de divertissements pour la maison. Bon service.

Kaitlyn Penner

I went to Best Buy at the beginning of November and I didn’t get any help. I was looking for a soundbar for my TV and don’t know enough to know what to look for. I found the soundbars and ended up googling the different ones there as nobody was available or around to help. I also had two kids under 3 with me and they don’t have shopping carts so my shop was very brief as I didn’t have time to watch my one child run all over the store. I’ll buy online next time as I can do the research online and better help myself from home then going in and getting no help.

CampLife

Small store too much staff. Feel like seagulls attacking you when u walk in the door.

jung.yuan chen

(Translated) 3c store (Original) 3c專賣店

Ashley May

Yall afraid of answering the phones or what? I've called 7 times

Kathy Devine

Nice clean store. Staff was helpful

Spencer Devenney

Gotta love best buy.

Lukas Matheson

Vikram was a superstar

Gary Duck

Great service quick and efficient. Found what I needed right away.

Derek Wardas

I went to Best Buy because I had an issue with my cell phone. They spent approximately 45 minutes on it after one gentleman had some questions he asked another gentleman and then he asked the management. All said and done all three of them spend a good deal of time on my phone and did get it fixed to my satisfaction. Very knowledgeable and professional I just wanted to help and I didn't purchase anything.

Brittany Sager

I have to give William A. 5 stars! He was so kind and helpful and very informative! Helped me every step of the way with setting up my new phone and I am so happy with it, thanks William! Hope this review gets back to you :)

Princepal Singh

Worst place to buy electronic products, I bought AirPods and they don’t tell you policies, bad customer services ????????????????????????????????, better but apple products from apple official stores or websites

Elora Johnston

Always super helpful and friendly staff.

Caleb Hussey

Eh... A bit too intense. All of the products are trying to steal my wallet. Most stuff is cheaper online.

Daniel Vallerand

Pricew follow the chain. Service is great Wait time to pay is okay.

Jibu Jacob

The agents are really friendly and helpful.

D C (Red HellblaZer)

Great service. Aiden helped me out so much.

Patrick O'Hanley

Great service! I recently purchased a chromebook online and 4 of the keys weren't working. I brought it in to Best Buy to see if it could be fixed. Instead they offered me a brand new chromebook. I can't recall the associates name but it starts with T, and I was in around 12:20 on March 13th. He was working at the customer service desk. He was super friendly and helpful! Great job Best Buy!

Marc-André Denis

(Translated) Excellent service, sellers a bit aggressive when you just want to shop. (Original) Excellent service, vendeurs un peu agressant quand tu veux simplement magasiner.

Edward Dewijn

Very helpful staff good selection. A fair amount of upsale warranty plans...etc..was quoted 200 bucks to deliver a TV which I found a bit outrageous.

Lorraine Auger

(Translated) Average service. The employees were just talking, luckily a young man came to see me ... Ah and there's never that I need in stock ????♀️ (Original) Service moyen. Les employées faisaient juste jaser, heureusement un jeune homme est venu me voir... Ah et y'a jamaisce que j'ai besoin en stock ????‍♀️

Marina Van Eysinga

My issue is more with Best Buy than it is with this particular store. Best Buy's policies drag this place down. You pretty much never get a good deal here and the staff are trained to encourage you to buy things you don't need. Sucks. I only come here when I need something right away and can't wait for it to be shipped to me. I give it three stars because at least the staff come off as polite and helpful. It's an average Best Buy

Josh V

It's almost as if its a physical online store, each time I want something on the shelves their response is almost always "oh, looks like we got none in stock, gotta order online". Better off looking elsewhere or ordering online from elsewhere.

cornwall seeker

Helpfull staff.

Fazal Malik

Went in with intent to purchase a TV. Waited 15 minutes before someone came for assistance, only to be told that I should order online. Total number of customers in the store was not more than four or five.

Gray

It's an ok buy. Not the "best"

Kelsey Bjarnason

Good selection, slightly high prices.

Tony Oostendorp

I've been there a number of times to buy some electronics.The employees are friendly and helpful and it's great going on their website and picking up the item that I reserved at our local best buy.Fast,easy and customer friendly.Never have had to return any electronics that I purchased.I always keep an eye on their website for sales.Have saved many$ doing this.They always have sales.

Mister Nice guy

(Translated) Wow, we return customers if they have not previously ordered online or made an appointment? !!? Basically, go to amazon.ca, a pleasant shopping experience and above all it avoids unnecessary trips and a lot of frustrations (Original) Wow , on retourne les clients s’il n’ont pas préalablement commander en ligne ou prit un rendez vous ?!!? En gros , aller sur amazon.ca , experience de magasinage beaucoup agréable et surtout ca évite les déplacements inutiles et beaucoup de frustrations

Jeff Marks

Great staff, above and beyond what was needed. They were so good to my son, I'll never shop any other electronics store in Grande Prairie.

Ilke vz Bakker

Clean and efficient, very nice staff. Reserved a switch lite and game online and got a confirmation email immediately after. All staff in store said happy Birthday upon hearing I was buying it for myself as a birthday present.

Charon Robert

Although it wasn't busy, it was difficult to get assistance. Staff were busy talking with one another.

Chris Doucette

What do you have a telephone for? Nobody will answer it!

Jenny L

Had great and fast service

Macdonald Duru

Awesome place.

Rob Holmes

Customer service is Great! No pressure sales attitude males making those bigger purchases less hectic.

Gerry Morris

Wonder if Mark still works at head office, my old Boss twice!

Tara Callaghan

I came in to buy a laptop this past weekend - but had noticed online stock was hit or miss so was planning on at least placing an order on confirming with an associate that my laptop choice would be a good fit for my work. I talked with Mikhail about the laptop - they were able to set me up with an order for one that was able to arrive in a few days which was awesome. Then they took me to customer service to set up the Fairstone financing plan - here Mikhail worked with I believe their name was Rox? (Sorry if I got it wrong!) who was super patient and kind - I had to run back home to get some other form of ID to confirm but came back to complete the order. Both of the associates were easy to talk to, knowledgeable and overall had a great demeanor. Thank you to these two for helping me get my laptop!

Princeton Homestead

I had to take the time to write this review about this store and it's customer service. We recently bought a old homestead property in Princeton BC, we currently live in Chilliwack. Once we were ready for appliances I went into Best Buy in Chilliwack as I heard they had a good sale on. The sales person was very helpful and within 3o min I had picked out all of my appliances for the house in Princeton. The Manager Ondrej was amazing he helped figure out the shipping to our home and made it effortless. Now once they arrived, on time and without incident, i realized I had made a huge error and the refrigerator was way too big. If I hadn't been dealing with this store the end to my story may be quite different! I went back to Chilliwack, spoke to Ondrej, not only did he help me find the perfect fridge, he also called another store manager directly and figured out how to pick up the other fridge and deliver the new one. The stress was lifted and 2 weeks later it was all done! I can't thank Best Buy enough, both managers at Chilliwack and Kelowna stores were the best and went out of their way to not only help us, but to make it a very painless experience. I would highly recommend any large purchases at this store. Thank you Ondrej and Merry Christmas!

Megan S

The store has everything but it's too far from where I live and the employees aren't that great.

Marcel Boisvert

Didn't have the monitor cable or suitable adapter that I needed.

Mike Black

Great prices.

Bill Goldston

Very helpful staff, but ended up getting a cable that isn't fast enough.

M R

Not bad location, good hours

Aaron Tambour

Went in to find a few things. No staff were around to help, stood at the cashier counter waiting for staff that were standing around in a circle talking about their plans for the evening. We left and picked up what we needed elsewhere.

Jared Rietdyk

Lied about refresh rates vs frame rate on their TVs. False advertising, just go in to see the stuff and buy online.

Frisky Weasel

Hard to get service, bad return policy on certain products.

allie agustin

Nice items

Patel Mihir

I bought Skullcandy earpods and it's very amazing

Guy R Lalonde

(Translated) Fast services (Original) Services rapide

julie bolduc

(Translated) Nice discount ... (Original) Beau rabais...

Agorapho Bear

Never answer their damn phones

Alex 101

Like the deals

Dane Larson

Lots of great ideas for the holidays. Very clutter filled. Hard to get around if not able bodied.

محمد طلعت

Very good products with best prices

Cheyanne Ackerson

I just purchased a new Mac Air from the Chilliwack Best Buy and was beyond satisfied with the service that I received. The General Manager, Ondrej, was very friendly and helpful. He passed me off to one of his Sales Associates, Mario, who made sure my needs were met and was very easy to work with. They both exceeded my expectations and ensured that my needs were met, questions were answered and made me feel comfortable in my decisions. Thank you both for making my experience at Best Buy such a positive one!

1dkf4

If you want the hound dog service that's the place to be 6 people ask you if you need help and then stand there and watch you all within a matter of 30 seconds

Jean-Francois Mailhot

Good service

Julius Toltesi

Always enjoy shopping there. Recently purchased a stove. Not only did they beat Home Depot's price, they had a delivery date for the same week. Home Depot was a few months wait. Great staff and friendly.

Phil Hachey

I don't know where else locally you can find the selection they have at best buy... Other than that this place kinda sucks. There is always a bunch of college age nerds standing around giving poor service. And the prices are usually better online.

Brian Bartlett

Smaller sized location but still has everything you need.

Kuro Xiao

Staff walk up to you and ask how you are and what you are interested in.

Nicolas Polak

(Translated) Well served and above all they take American Express (Original) Bien servit et surtout ils prennent American Express

ALINE DUFAULT

(Translated) Too expensive, a lot better on AMAZON, there is not even a website for the GRANBY store (Original) Trop cher , pas mal mieux sur AMAZON , il on même pas un site web pour le magasin de GRANBY

Paula Blyschak

Nice staff

James Jaspar

this is the best buy i ever had. bought a chron book ..,, very best indeed

Gavin Phillips

The people tag work there are really nice and they sell everything I need at low prices

Trevor King

Awesome deals

Lori Langevin

Courtney is very knowledgeable and her personality is awesome. She made buying a new phone enjoyable and went above and beyond when helping me. Very delightful!

Urban Kubota

Very helpful staff. Prompt service

Tony Martel

Everything you would expect from a big box store.

Cathy McKeever

Geek squad Jeromy is amazing!

Richard Taillon

They have very friendly and knowledgeable staff.

RDS Dhaul

Great service, know how to treat customer. Went here for my screen guard and employees were super friendly. You guys rock.

Nicole Lobbes

When I call it would be nice to speak to an actual person not just hearing a machine talk and give me no info on how to speak to an actual person

A Dutka

Great

Rick David

Standard big box retail store. Had what I was looking for in stock.

Ron Taylor

Gadgets, and more gadgets.

Mike Turvey

Usually the best place in town to pickup anything that has to do with electronics. Will price match any price, including Amazon. Sales staff are helpful and do not make any kind of commission so when you're being told something it does not directly affect the amount of money someone helping you is making. Better for everyone.

Myriam Armstrong

Our company bought 2 new iphones in May 2016. 2 months later one of them had a hardware malfunction and all data was lost. Upsetting enough but luckily (so we thought...) we had purchased the Geek Squad extra insurance. Well, the store couldn't replace the phone, it had to be sent back to the Geek Squad. We waited 3 business days to receive the new promised phone from them but all we got was an email saying they had none in stock and we could just pick on up at any Best Buy ONCE we received the e-card which should take 2 to 3 business days to arrive by email. Now into the 6th day without our business phone we receive the email. Of course the Chatham store has none of these phones in stock so after a slightly heated phone call they agreed to look into other stores and actually found one in Windsor. A day later we are told to come pick up the phone anytime after 6pm that day. We arrive at 7:30pm and there is no phone. The fact that we had now been without our phone for a full week was bad enough, the fact that it takes 30min for us to get to the store and had done the trip twice now for nothing is another. To add insult to injury the manager tells us the phone isn't there yet because the driver stopped somewhere to play Pokemon Go!!! The conclusion of this ridiculous tale goes something like this. A friend who does large quantity business with the store when in to straighten the situation out and the phone was found, and we received it that night. The district manager called to apologize which was nice but quite frankly we will never shop there again!

Vikram Khehra

Best place to shop and very friendly staff.

Keri Winsor

DO NOT TAKE YOUR COMPUTER TO THIS STORE FOR SERVICE. My computer was hacked & my bank required/recommended that my computer be evaluated. They recommended either Best Buy or Staples, I chose Best Buy. My computer is only one months old & it worked fine when I took it in. They did a wipe & created a folder with my info, however, none of my word documents can be read because they deleted my Word program. When I returned to the store because it has crashed twice since the service & to also have them re-install my Word program, they now tell me that my hard drive is no good & offered to sell me a new computer! Luckily I bought it at Costco & they have a 90 days return policy, but it's an inconvenience. The technician was very pleasant, but something has gone seriously wrong. As I live 30 minutes from the store I called & spoke to the store manager, requesting a refund of the $262.19 that I paid for the service I didn't receive be refunded, however, received little satisfaction. I couldn't post without choosing at least one star, but that is not deserved.

Cronexz (Cronexz)

Best Buy in U.S is way better

Donald Trump 01

Awesome store!

Harmeet Toor

Overall good selection of electronics.

Jonathan Funk

I received free advice from Geek Squad including a quick "over-the-counter" diagnosis of a laptop problem that wasn't even a device purchased from Best Buy or under warranty. Good customer service.

Bob Hainer

Knowledgeable staff and good selection

Seanna Crandall

Genuine and efficient staff. Convenient location.

Pascal Adams

They didn't have what I wanted

Ruth Renwick

I was met by a nice man who took me to the phones and matched the price at Can Tire and a dollar off ..very pleasant ..took me to the cashier..I appreciate that as an elderly woman with weak knees..lol

Rusty Pot Brewer

I strongly recommend calling any of the numbers found on the internet and finding someone to talk to before buying. I boughta tv from here. They forgot to send a remote and owners manual. I called every number i could find and got nothing but "go to our website". I am returning the tv and never dealing with them again.

Sean 79

Does not have much for product. And no computer components. 2 people tried to help me they had no knowledge of what they had in store. I had to tell them pretty dawn sad. Web site is better then going to the actual store.

Angela Robinson

Asked if I could try on fitbit watches before buying was told they don't let customers try them on. Seriously????? Will go somewhere else to buy.

Pano Media

Staff are nice and non invasive. Usually has what you are looking for

Desiree Arias

The people are very helpful. They matched a price for a t.v. we looked at at Wal-Mart. Very informed about products. Always have lots of everything.

Danny

Best price in town.

Quantum One

Good staff. Alot of tech items.

Aaron Cochrane

Great when you find staff who is knowledgeable and willing to work with you some other than the in house insurance bs

D -

Glad they came to town. Sales staff is usually helpful. Easy parking

Sam Bleakney

Not as big as some but organized

Barbara Bird

If you like electronics, this is the place to go

Jon Klassen

Good service and good building. Its hard to beat.

Melissa Stroud

Small store, helpful staff

Son Goku

Unfortunately all stores will not allow you to contact stores anymore due to the pandemic. I just need to call or send an email, but the online chat doesn't help and I need to speak with the specific store. Not impressed.

BobbieJo Woodgate

I highly recommend this place if in need of a new cell or anything else that they carry for that matter. Their customer service is outstanding! Willing to spend the time needed to get you just what you are looking for! Would rate a ten if I could!

Brian Jones

Friendly staff and decently priced products.

Taiwon Yuk

(Translated) The desert oasis of Chilliwack early adopters. But it's a pity that things don't vary due to small shops. I missed you when I was a future shop. (Original) 칠리왁 얼리어답터들의 사막의 오아시스 같은곳. 하지만 작은 매장으로 인해 물건이 다양하지 않아 아쉽다. 퓨쳐샵일때가 그리웠어

Tanner Kendrick

Called to reserve AirPods then find out they sold them and I WAS TOLD THEY “tried to contact me but couldn’t get ahold of me”... WHY THE HELL DO YOU RESERVE THEM IF YOU’LLJUST SELL THEM EITHER WAY??? REALLY SMART MANAGEMENT ENSURES I’LL NEVER BE SHOPPING HERE AGAIN, EVER. GARBAGE. RESERVED MEANS RESERVED, NOT SELL TO THE FIRST IDIOT WHO WALKS THROUGH THE DOOR.

Mikael Billibob

(Translated) Ordinary (Original) Ordinaire

Amy Marynewich

Fast and easy

SomebodyNormal

Great Service And Looks Great

Daryll P

Mobile manager was very rude and staff did not take the time to find out what I needed. If it wasn't for the store manager, I would have been sent on my way without being helped after waiting an hour for service! The Abbotsford store is way better in my experience. They ended up getting what I required done, but after much hassle.

Gabe L. Turcotte (Junior)

Good stuff

Craig Smolders

My favourite place to shop

Nora

Super knowledgable friendly staff

Brian Kucheran

I got a good buy on a TV Stand - the staff were helpful and willing to work with me.

Guy P

(Translated) This time, I am very disappointed. No seller. I went to the Returns Department, I waited and then asked for a seller. I waited again. Still expected Finally I left without having managed to speak to a salesman. When I left, I told the clerk to let it go ... and I think she could not care less. Really a worse service ... never seen. Sep 3, 2019 1 star ... I realize that the information given on the financing agreement-d are wrong and that I pay interest while I had a plan of 2 years without interest. IMPORTANT ... to read and check the statements of account .... (Original) Cette fois-ci, je suis très déçu. Aucun vendeur. Je suis allé au service des retours, j'ai attendu pour ensuite demander un vendeur. J'ai encore attendu. Encore attendu Finalement je suis parti sans avoir réussit à parler à un vendeur. En partant, j'ai dit à la commis de laisser faire...et je pense qu'elle s'en foutait eperdument. Vraiment un pire service...du jamais vu. 3 sept. 2019 1 étoile... Je m,aperçois que les infos donnés sur le financement accord-d sont erronés et que je paie des intérêts alors que j,avais un plan de 2 ans sans intérêts. IMPORTANT...de lire et vérifier les états de compte....

Stanley Sowinski

Great employees. Asked them about a TV and they told me everything I need to know about it.

David Thon

These guys here are fun and helpful. We were shopping phones and plans . Very helpful.

ANNA VARGHESE

Awesome experience... Exclusive for electronic gadgets.. One of the best shop in Sydney, Nova Scotia

Tristan Burrows

I always loved best buy. They are friendly workers with experience and knowledge behind what they are saying.

JYSER roshan seeam

Good place and help full people but service sometime a bit long when a lot of customers

A. Nother Broad

Never buy appliances from here. A nightmare

Leanne Jamieson

can order ANYTHING from here

TONY Gladstone

Great friendly staff, got the item I needed at a great price.

Wayne Murphy

Excellent service.

Mac Moon

The employees practice proper safety practices!!

Barry Robson

No help was offered even though many free staff were around and couldn't help but notice I was searching for something. Finally I was near a staff who was assisting another customer so asked him and was directed to the item.

N. Schuitemaker

I've bought 2 laptops in the past year here, for two different family members. Both times the sales representatives were friendly, patient, and thorough. Very happy with both purchases as well!

Jared Wilson

ABSOLUTELY RIDICULOUS that you cannot talk to a local store representative, and it takes you 1minute and 30 seconds of a prerecorded message to find that out. Why even have a local number posted?!?!

Ryan DesRoches

(Translated) My. (Original) Mein.

N D

It is the only Best Buy store near Chilliwack. Staff are helpful and friendly. Most of the items listed on the website which are sold by Best Buy are usually available at this store. I wish they had kept the Best Buy rewards program.

Jacob Friesen

Walked in got what I need and bought it and done! Fast and Friendly just like I like it.

Robert Pawlowicz

Guy I talked to about my PC was really helpful. We game now ????

Alex Rankin

Great place 10/10 would recommend

amit ganguly

terrific customer service

alejandro martinez sanchez

Good prices

Dominic Cyr

(Translated) Many staff. You will certainly be served. Maybe two, even three times during the same visit. You'll find the latest electronic news, but maybe not what you want. Popular items often out of stock (it happened to me twice, one for a laptop and one for an iPad). Still, I encourage one of the only electronics retailers we have in Granby when I need something. (Original) Beaucoup de personnel. Vous serez assurément servi. Peut-être deux, même trois fois au cours de la même visite. Vous y trouverez les plus récentes nouveautés électroniques, mais peut-être pas ce que vous voulez. Articles prisés souvent en rupture de stock (ça m'est arrivé deux fois, une pour un ordinateur portatif et un pour un iPad). Il reste que j'encourage un des seuls détaillants d'électronique que nous avons à Granby quand j'ai besoin de quelque chose.

Andrew Workman

Very knowledgeable staff

VE2NHK

The staff here really went out of their way, to make customers satisfaction.

Marshall Koch

No one ever pics up the phone at geek squad. Tried yesterday and today and just got told they where to busy to answer the phone. They said my PC would be ready by now. I have no idea what's happening with it or when I'll get it back. All it needed was a graphics card installed. Employees just keep transferring me to a dead end call. If you want decent service go to Alberta Computers if they are open. Only down side is their hours.

David Crevier

(Translated) Great service! friendly manager! (bluray Samsung) One more purchase and one more great service! (Sony tv) Impeccable after-sales service! (Original) Super service! gérant sympathique! (bluray Samsung) Encore un achats et encore un excellent service! (tv Sony) Service après vente impeccable!

Pete Quatrale

Confusing or incomplete info on manufacturer's displays, missing prices & info on many shelf items. You need a guide to shop here - not my favourite outlet.

Shane Paterson

Standard cookie cutter best buy just like any other across the country

Tiffany Strayer

Very visually appealing store with incredibly polite team members , forgot how much I missed Best Buy! Can't wait to visit again, thanks for fixing my phone!!!

MA Fawcett

I would of give a 5 stars to the store but.. The size of the store and the ammount of employees especially on a day called the Bozing Day... It was my first visit ever in a store on boxing day i usually work on those days... which i like... But being the customer that went in on that day on boxing day 2016 was my worst experience.. I buy a lap top my husband has been waiting for 2 hours in the store... I am not impressed... There was manager there... but was so slow i expect more anyways the laptop i got is crap... and I will return it... next purchase will be at the Costco... I'd rather buy it there... Never again best buy... sad but the customer service is crappy!!! Im really disapointed...!!!

Marc Bourgoin

Nice staff and I love how they price match to Amazon. A lot faster and no shipping costs so this makes it a lot easier this way too.

June Clark

Nice store but some mixed messages. In trying to find an instant pot, I was given a rain check as they were out of stock. When checking in again the next day, I was advised they should not have given me a rain check. Groan. Easy to order online, but tough to navigate in stores us there's customer service policy to navigate.

Braden Springer

Tried to call but they are not taking calls at this time due to covid? Did I hear that right?

Scott Van EK

Always helpful staff.

Éric Lebel

(Translated) I ordered a samsung galaxy s21 ultra on February 11 to take advantage of the galaxy bud pro promotion. On the 13th I have no news and they say that he cannot find my order. I wonder if I will be able to use the promotion because of their delay ... (Original) Jai commander un samsung galaxy s21 ultra le 11 février pour profiter de la promotion galaxy bud pro . Le 13 jai aucune nouvelle et il disent qu'il trouve pas ma commande. Je me demande si je vais pouvoir utiliser la promotion a cause de leur délais...

Colton McRae

It's a satellite shop that never has what I want in stock.

Arctic Orca

Not sure about Best Buy anymore, the merger with Future Shop doesn't appear to be panning out well. I went looking for an XB1 game...not in stock - unsure when will be in stock. I guess I will stick to online purchasing and skip the face-to-face.

Andres Kohler

Great selection and a fantastic staff

Chad Bailey

Even though i didn't purchase a TV there, The general Manager Ondrej didn't skip a beat in providing me some bubble wrap as i'm moving this weekend. Thanks again Ondrej!

Amy

Consistently given great service at this location. Friendly staff that are very knowledgeable. They also take the proper precautions here to combat covid, everytime I've gone in I noted that all the visible staff worr their masks correctly.

Adam McGrath

Small store; hard for these box chains to compete in small markets. If you just need a cell phone or a TV and you can't wait it's your answer, but any saavy person is going to buy better products for less online.

Thomas J.

Smallest bestbuy I've ever seen. Older items and lack of selection, next time Newegg.

Jackie Lovely

Great service and love my new headphones

Matthew Greck

Decent selection. Some of the staff are helpful but others not so much

Patrick Vallerand

(Translated) Small store but well organized (Original) Petit magasin mais bien organisé

Jesse Cornelious

It's a best buy, I miss future shop :(

Hunter Poirier

Every time i've been here i've always had employees come and try to help me. They know what they are talking about, and are not afraid to just have friendly conversation.

Melissa Deeth

Customer service at the till was wonderful ????

Pow Mafia

(Translated) in several visits, I have concluded that it is very difficult to have service, some advisers are not very attentive or informed. (Original) en plusieurs visites, j'en ai conclu qu'il est très difficile d'avoir du service, certains conseillers ne sont pas très a l'écoute ni informés.

Kimberly Chevrier

Phone shopping here was the easiest. Jade was really helpful and didn't try to persuade us one way or another.

Simon Foucher Messier

Super service!!!

Linda Turner

excellent service when I had to return a cell phone and upgrade to a new phone

nathanjcjames

Awesome place for technology!

AG Lup

(Translated) Excellent service thank you (Original) Excellent service merci

Dave Brown

This is a good Best Buy. Almost always someone around to give assistance.

salut sava

(Translated) Prices often high, it is worth looking online and make land the price. Staff competence can vary a lot (Original) Prix souvent élevés, il vaut regarder en ligne et faire accoter le prix. La compétence du personnel peut varier beaucoup

Shawn H

Like every other Best Buy

Jeremy MacLeod

Service was far better from Future Shop

Shelley Mizener

Good service

PHPCreation Inc.

Bad / wrong princing lables... Don't ask questions you know more than they do.

Paul Emile Ouellet

(Translated) Speed, courtesy and efficiency ... what more to say !!! (Original) Rapidité, courtoisie et efficacité... quoi dire de plus !!!

Jean-François Héon

(Translated) Good choice of electronic equipment! (Original) Bon choix de matériel électronique!

Jim Westwood

Great service and selection!

Serge Lamarre

Friendly and helpful staff

Paul Sture

Always lots of staff to help and they are not on commission and so you can believe what they say a little more....

Claudia Kowalski

Quiet store, friendly staff, no complaints!

Jake Wehmeier

Never go here, unless it's the only place you can find what you're looking for

A&C

Purchased a big tv. The sales staff attitudes were friendly and very helpful. I have not installed or turned the tv on yet so i am unable to speak on that.

Stacey Knight

I just wanted to give praise and appreciation to an outstanding experience I had with Riley at the returns counter. I know my situation was not the easiest to handle, but Riley kept his composure during the whole time and he was very apologetic for the length of time it was taking to find a solution. He not only found a solution for me, but he was also making sure that he was acknowledging other customers who were waiting behind me. I know it can be an overwhelming time of year for retail workers; I appreciate the time he spent on my “case” and I hope he’s commended for a job well done! Koodos Riley, keep up the great work!!!

tom dimma

Slow service

Alex Dugal

For a small store, great selection and service

Dominik Vincent

(Translated) They rarely have what you want in store ... Downright better to order online (Original) Ils ont rarement ce que l'on veut en magasin... Carrément mieux de commander en ligne

David Maclean

Very obvious we were looking to buy a printer, many staff whizzed by us none offered to help, although we didn't figure out which one we wanted, an offer to help could have ended in a sale, but we just left without making a purchase. And no it wasn't overly busy.

Chris SDL

They sell broken electronics. And staff are unprofessional.

John Meriano

Not helpful at all about my phone purchases have went to competitor

Roland Schoenke

Had what I wanted, floor staff is clueless but senior safe were very helpful

Andy K

Very helpful

Anne Williams

Great service,

Hasan Coolkid0

This is where I buy most of my stuff, it's nice and rich makes me feel nice..

Jorge Brzeczyszczykiewicz

Modern location, friendly staff. Stock limited.

Neil Bradshaw

Good service

Reg McCann

Of course the coffee is excellent and the food is very tasty

Libor Fousek

Kind stuf

Doug Green

Small but very friendly.

Ryan Johnson

Is

Custom Charger

Great store great staff. Best Best Buy on the island by far.

Tom MacDonald

Made a major purchase there....very competitive and will price match with Amzzon

Jacob Robertson

Great variety of items. Amazing and knowledge reps. Highly recommended for all your technical needs.

Laura Ogden

Lovely staff! They were helpful, knowledgeable and fun. The selection was great and we got help right away.

Daniel Illy

No problem finding help. In out and in minutes.

Bon Bon Central

Selection is a little low, service is very friendly. Washrooms inside. Good place for electronics, but I’d recommend just going to Costco if you want to buy a TV or a Laptop.

Gregory Montgomery

Good selection, frequent deals and good staff.

Susan G

No one even acknowledged I was there. Had a couple of employees just walk by and didn't even say hi can I help you.

J

The store is great but if you call the store they only have an automated message telling you to check the website or to call the best buy customer service 1-800 number

Ahmed Atteya

Well organized and helpful staff

Melissa MacNeil

Large selection of electronic goods. Helpful staff. Has good sales.

SnowFuhrer

The employees were very nice.. several asked if I needed help even though I was just looking. I'd recommend it to anyone.

Kamal Sandhu

Very helpful and knowledgeable staff

Michelle B

Assistant manager "Craig", is awesome, and was so very supportive as we dealt with some issues today with our cell phone. He is a big reason we will return to best buy in the future.

Torben SimLinks

Great service from both connected and mobile! Definitely would recommend going there! 10/10 would recommend #RT

Kris Campbell

Was recently in to purchase a desktop computer. While the staff was incredibly eager, it was slightly irritating to be approached four times in roughly 5 minutes asking if I needed help. When I finally did speak with two separate employees, I did not have the greatest confidence that they actually knew what they were talking about. Eventually I just googled my questions and made my own informed purchase.

Frank St. Pierre

Great service

Matthew Klene

Great place to shop for electronics,I question the service though....

Roxanne Gordey

Store is pretty well maintained. Staff are always around but the place has quiet vibes like everyone would rather be sleeping in the back.

Shane Whittaker

Generally pretty good to deal with.

Mo Al-jubouri

I bought a magic keyboard online because it was cheaper and I was in store so I order form in the store. Couple days later I got a email saying they where out of stock so I went in to buy the one there. It was a newer model but I found one …

Pierce Dylan

Wow i like have best buy have food all over the store but no one can pick them up.

Koi Fish Guy

This place always looks empty.

E H

Very busy, waited along time and then just left.

Thomas Osborne4

best buys

Nick Chowdhury

Sunday night before close, lots of staff - no one asked if I needed help, not sure if that's good or bad! Good stick and everything priced, easy to find.

Jaime Tinoco

Big store, a lot stuffs

Mark King

Standard layout. When they changed from FutureShop to Best Buy they tried really hard to be upbeat and positive, presenting a helpful attitude. It has been a few months now and the service is back to what it was when it was a FutureShop.

David Schult

Got a good deal on a TV and sound bar. Rep did not try to upsale items and was very friendly.

John Fournier

Sales reps were really uninformed on tech man

Benjamin Lapierre

(Translated) Lack of service (Original) Manque de service

harsha vardhan

Delayed customer service and unfriendly staff

Zack Martyn

Typical best buy experience

John Neals

Asked 4 different people where the SD cards where, and they would only point. None of them pointed in the right direction. Wandered around on a wild goose chase for 45 minutes. Don't go there if you don't have ALOT of time to burn.

Edsel Batioco

Lots of electronic gadgets

Haider Alsaeq

I went there yesterday and wanted to see if they have the chair I saw on their website. I didn't find it and was leaving when one of the guys working there approached me. I asked him about the chair and I can tell he doesn't have a clue about what I'm talking about. He said they don't have this chair in store because it is easy for people to steal it! I DID NOT KNOW THAT MANY PEOPLE GO TO SYDNEY BEST BUY TO STEAL CHAIRS!

jr longley

What made my experience here exceptional was the helpful staff. Best Buy is Best Buy but the staff can make or break your experience. They were very helpful, friendly and not pushy! Thank you.

Dorian Andrews

New Reno is nice but the staff need to be more knowledgeable in general and be more willing to help

I Love Kitties

was getting warranty work done to my computer, it had to be sent off, not a problem, but I asked them not to wipe clean my original setup when I bought the laptop, but sure enough they did,they apologized, I used to have no ads or pop ups, now its constant, and slowing it down drastically. I returned back to get my set up re installed, but still getting every add and pop up there is, they said there's no way of knowing what the original set up was... my $1500 laptop is now no better then my $300 laptop, thanks Geek Squad Sydney,

Della Whitlam

Excellent service and very friendly.

Chris Nicholson

Great service by the staff here, very friendly and helpful.

Paul Hudson

Very helpful and polite staff

Adam Murphy

Waa looking for something I had found in their app online. Asked personnel if they had in stock and they helped me ring it through.

Terry Smith

Spent about 15 minutes in the store and was not once approached by the staff who were far from busy serving customers. The store shelves were unorganized and under stocked, not sure what the staff was up to. I choose to leave rather than chase after a sales person.

Chris Richey

The service is hard to find at times.

SEI Chemical

Future Shop was better

Tony

Nice place to buy the latest gadgets. Friendly staff.

Wes O'Hara

The staff are always welcoming and helpful. It's always a battle between here and Amazon for my house but with the warranties they offer as well as the service Best Buy usually wins out for electronics. I also have my phone warranty through them and it's already made it's worth.

Robbie's Rides

Great service as usual! Tristan is EXTREMELY knowledgeable and always ready to assist! Thanks! Robbie

Colette Fisher

Horrible customer service. Was looking for a phone case and instead of being told politely they don't have them was left feeling discriminated against for my choice in phone. Best buy does not have a partnership with Huawei, so if you support the brand, save yourself the time. Best buy doesn't support Huawei. Big huge thumbs down!

Andre McCormack

They price matched off of the internet on my phone, gave 10% less of the difference and I was surprised with a $50 gift card!

Miranda A-N

We went in for a laptop and the gentleman that helped us, I think his name was Vanmar, apologies if I got his name wrong. He was very helpful though! One of our products were out of stock so he helped us get it ordered for ship to store. Appreciated the help!

Mike Cadney

Staff is always helpful and friendly.