Reviews of Golden Optical (Alberta) & Company Ltd (Optics Shop)

J Bautista

Efficiency with time and service , recommended for anyone who values Optical care

yasmine Guo

(Translated) The staff at the store next to Xinda Tonghua was particularly poor. Races are treated differently, kneeling and licking towards foreigners, and a bad attitude towards Chinese, so don't go to that shop. It feels racially discriminatory, but the staff are all Chinese, which is disgusting. And today, my husband went to cancel my order, and it was arranged to go at 12 o’clock, but at 12 o’clock there were still guests inside. The staff inside directly locked my husband out of the door and didn’t say a word. , And no apologies. Those who buy things are all customers, and those who return things are not customers, are they? The quality of the staff is too low. (Original) 新大统华旁边那家店工作人员态度特别差。人种差别对待，对老外跪舔，对华人态度恶劣，千万别去那家店。感觉种族歧视，然而工作人员都是华人，太让人恶心了。而且今天我老公去cancel我的订单，约好的十二点去，结果十二点还有客人在里面没走，里面的员工直接把我老公锁在门外不让进去，一句话都没说，也没有任何抱歉。买东西的都是客人，退东西的都不是客人是吗。员工素质太低了。

William Kao

(Translated) The owner has many years of experience, and the effects of optometry, matching glasses and choosing mirror frames are very beautiful and comfortable. Patiently explain all questions and meet customer requirements. After-sales service and warranty service are very good. I have been wearing glasses here for many years. During the epidemic, they abide by the rules of the epidemic to protect the health and safety of guests. Many of my relatives and friends are Chinese Asians who have spent many years here. How can there be discrimination? It is normal to be kind to every customer. Service industries such as eyeglasses have difficulties in time control, and sometimes time is prolonged due to complexity. The government stipulates that only 10% of the capacity of the epidemic room can be indoors. I think complaining because of the inconvenience of the epidemic is willful. I hope that netizens will not make undocumented and malicious accusations due to small misunderstandings, which are actually suspected of defamation. (Original) 店主多年經驗，驗光，配鏡與選擇鏡框架的效果都非常美觀與舒適。 耐心講解所有疑問與滿足客戶的要求。售後服務與保固的服務都很好。 我多年都在這配眼鏡。 疫情期間，他們遵守疫情的規則，保護客人的健康安全。 我不少親友都是華裔亞裔在這裡消費多年，怎麼會有歧視的可能，對每個客人親切是常態。 配眼鏡等服務行業在時間控制上本有困難，有時因複雜度而時間拖長。 政府規定疫情間只能有10%的容納量在室內。我覺得因為疫情的不便而抱怨是任性。希望網友不要因小小誤會而做無證據，無稽惡毒指控，其實是有毀謗的嫌疑。

feifei huang

(Translated) Don't give praise to Lashuijun. There are no guests to comment for a year, just because a real guest experience suddenly popped out "a group of guests" to give five-star praise, and targeted comments are too funny. You can sue for defamation, and the Canadian legal society can still wrong you. Whoever is right and who is wrong should have a result. And don’t you see the shop next to Xinda Tonghua? First learn the reading comprehension before spraying others. (Original) 别在拉水军给好评了，一年也没有客人来评价，就因为一条客人真实的体验突然跳出来“一帮客人”给五星好评，还针对性的评论也是太搞笑了。说诽谤你可以告啊，加拿大法律社会还能委屈你们不成。谁是谁非也该有个结果了。而且你们看不到说的是新大统华旁边的店吗，先把阅读理解学好再喷别人吧。

Catherine Wong

Very good service at the Golden optical people are very friendly I have been going there for more than 20 years

Sydney Martin

I cannot echo the comments listed on the most recent review. I submit my review as a neutral party. There is no benefit for posting my comments. I live in inner city so I had asked the owner, Thomas, to meet me there. Before my appointment, Thomas also shipped some items from his other store to ensure i have enough frames to compare and try on. I have high prescription so the needs are truly demanding. My husband went with me for the first appointment as he also needs glasses. Not only did Thomas provide his advice, he also ensure we pick-up what's suitable for our needs. Between March to May we visited the store several times. Every time we were treated with attentive staff. I don't feel any differential treatment as my husband is Caucasian. He actually commented on the staff communicating more towards me than to him and I am Chinese. With covid restrictions in place, the store has special guidelines and an appointment is essential. Wait is also inevitable as every appointment is different. Finally, the store also carries specialty frames which makes it a boutique store. Rest assured, the quality is guaranteed or Thomas will try his best to adjust. If you are looking for something that stands out from the crowd, you may wish to give the store a try. SM