Reviews of Sun Optical (Optics Shop)

Apratim Das

The staff is so kind and friendly. No pressure buying anything and they help and explain everything to you.

Lida Bakhtary

Amazing customer service, Very nice people. Good quality products. Highly recommend.

Calvin Cheng

Great service. Staff are friendly and will take the time to let you try on frames until you are happy. Price for the same frames and lenses are half the price than that of Eyestar optical in Metrotown.

Yong Jiang

Don't buy glasses here UNLESS you want trouble! If you insist, remember my lesson -- don't pay upfront, as they won't tell you it cannot be refunded until you ask for. I knew the optician(a bald man) may look trustworthy and professional to you, but that is the most tricky part -- when you have doubts about its quality, the optician will use these optical buzz words to "educate" you and convince you their product has zero issue. At most cases, you would have no choice but to trust him and walk away, while you should NOT. I paid 760CAD for my new glasses, when I was driving I found I could not see things clearly at the left corner when doing the shoulder-check. I went back and spent ONE hour insisting on checking the lens with machine, during which time this optician made up tons of excuses with no logic, ironically he even asked me to re-examine my prescriptions. Finally, he surrendered and examined the left lens, I saw with my own eyes that the value of SPH is only -520 at the centre of lens and only ~460 on the left corner, while my prescription is -550. It is a HUGE gap! I finally got 701CAD refunded but with an extra so-called "restocking fee" of 59CAD. I attached both receipts in my review. I don't know which optical shop I will go next, but guys, just walk away from this one!

Julia Russell

Very helpful and knowledgable. Great selection of glasses and amazing service! Highly recommend!

Jay Wang

Great services!

Gourmet Otaku

No pressure service with friendly staff with a large variety of Tom Ford sunglasses. Don't pay for parking in the front. They have parking in the back!

Evan Li

Waited here for an hour for glass adjustment i bought here, sitting with no sign of greeting. Terrible service.

Ryan Qiu

Very good price there! The store owners are friendly.

Peter Chiang

good service !!! highly recommend

Strike

Absolutely great store to shop glasses! Just purchased a pair recommended by the owner, it is what I need and like very much. The owner is knowledgeable, patient and kind. Also, the price is very competitive. Will be the long term customer.

Stephen Wong

Clement is of great help! Been getting all my glasses and contacts from him without hassle!

April Wang

I’ve been buying glasses there for myself for my family for over 15 years. Best service Best owners Best quality

P Y

I've been going to Clemens for my glasses needs for the last 6 years. Great Germany branded frames such as ic! Berlin and Mykita. Recommended my friends to go there and now my friends practically buy a pair there every year or two.

胡譽騰

Good place good people

Gina Chang

Clem and Francis are awesome. They have great service, always with a smile. I always buy my contact lenses and glasses here because they have the best service out of all the eyewear stores I've been to!

Jemmycyc

Great services and very fair price

Abdul Clamwacker

I think this is the GO-TO place for eyewear in stock! I'm a big ic! berlin fan and it's hard to find in Vancouver. I picked up a pair of Alain Miklis and ic! Berlins with some lenses... 2 days later, they were ready for pickup. Excellent no hassle or pressure service. I'm usually intimidated by trying on glasses, but they made me feel at home. You've got a customer for life! Thanks Clemens!