Reviews of Ace Optical (Optics Shop)

Mark Marcinko

Very good price, very good service, and very nice shop. Very highly recommend.

Estee I

great customer service.

Elliott Ro

My number 1 go to place to get eye care. Super friendly, very helpful and knows exactly what I need!

Alex Liu

Stellar customer service provided by some of the nicest folks in town and a great selection of frames for every budget. Just go.

Kiarash Heravi

They were very friendly and responsive. Me and my spouse got our first glasses with total satisfaction. Vision test was free of charge which is incredible! Lots of frame choices and good pricing. Thy are very compassionate and professional and give you the best service. Thank you!

Tatiana Jones

Really kind people, and really fast service! They had our glasses ready within 20 minutes and they fit perfectly!

Caleb Chung

Great customer service that makes you feel valued and welcomed. Wide variety of frames that work great. Highly recommend.

Sunita Wiebe

Buying quality eye wear can be a stressful experience - but not at Ace Optical. This beautiful store has a great selection of reasonably priced products and excellent service. Helena and Young were so patient, answered all my questions, and dealt with my insurance immediately so I didn't even need to submit a claim later. I now have an beautiful pair of glasses - chosen by Helena - and feel immensely valued as a customer. After being so well-cared for at Ace I cannot imagine going anywhere else!

Zijia Zhao

Super great professionl service and production speed

Paul Choe

Super friendly. Always takes care of my family and I very well. Quick and easy. No problems!

Mikki A

My husband and I both purchased sunglasses from Ace Optical after reading a bunch of very positive reviews, they were absolutely wonderful! It was an extremely positive experience for both of us. I am so happy with the sunglasses I purchased and the service we received. They were informed and helpful but not pushy and the prices were very reasonable. I will definitely continue using Ace Optical for all my optical needs, thank you! -Mikki

Sarah Lee

I went in with my mother in law today and couldn't believe how helpful they were. They were really patient while we chose a new pair of glasses. They knew exactly what style would suit her and made really good and honest recommendations. We ended up buying a new pair for my mother in law. They were mindful of our budget and made the insurance claim quick and easy. I know where we will be going from now on. HIGHLY RECOMMENDED!

Elbert Ro

Easily deals with insurance companies. Makes it a breeze. Quick. Prompt. Professional service :) highly reccommend

lucy jang

They are so nice and friendly. Also they directly contacted the insurance so I didn't have to claim myself. Their quality of glasses is great with reasonable price.

Hong David

I've been going to Ace optical for over 15 years and I've been satisfied with their service and their products each time.

Anne Tich

My frames failed. Took them in and in less than 5 mins I left their shop wearing my new replacement glasses! Ace is Ace???? Anne

Yellow Dog

Very professional and accommodating. I've been getting contacts from this place for two years now, and I'm not going anywhere else.

Daeyou Kim

I heard that shop was moved and I visited there 1 month ago. There were many fashionable and comfortable glasses and the shop was very elegant so I was very happy to choose my glasses. They were nice and friendly and his skill made my vision comfortable. Thank you, Mr. & Mrs. Jon !!

박재우

I went there with my daughter the other day. They were kind and helpful in choosing the right glasses for my daughter. Very satisfied with their service.

Daehee Choi

BEST customer service ! VERY professional ! VERY welcoming ! I wasn't sure which lenses to choose for sunglasses, the owner explained and what is the best for my eye. I am very happy. HIGHLY/STRONGLY recommend if anyone is looking for new pair of sunglasses or glasses. Or if anyone is looking for new optical place, ACE OPTICAL is the Best/Right place to go.

Miky Lee

I have been a customer at ace optical for over 10 years and they have always been friendly and helpful. Even after moving away from Vancouver i still get my glasses from Ace opticals. I would highly recommend!!

Demetris Topouzis

Exceptional service! I showed up 45 minutes before closing time, and they were very busy, I offered to come back the following day and they offered to stay open past closing time to serve me. Great experience start to finish, would 100% recommend this place to any of my friends.

heath bm

Super friendly and professional

Sharon Jun

My experience at Ace Optical was and has always been extremely positive. Young and Helena always go above and beyond to provide the best care and attention to detail and understands what the customer's needs are. The prices are always reasonable and they are honest with providing options for sunglasses and glasses and I appreciate that they are not "pushy" when making decisions on types of glasses I purchase. I also want to mention that the renovated space at their new location is absolutely gorgeous! Be sure to check out the elegant vibes at the new optical. Would 100% recommend to my family and friends and anyone looking for excellent service, prices and quality of products.

Candice L

A great selection of designer glasses at competitive prices. Customer service is kind and helpful.

Erica Yo

I purchase the glasses for all if my family anf friends. The owner recommanded right and fascnated designed glasses. Also the provided free reading glassed lense for the exisiting frame. They are the best optition ever I have tried.

Jennifer Jung

My whole family are getting glasses, sunglasses and contacts from this place for more than 10 years now and I am always happy with their service. Young and Helena treat us like their own family. They are very professional and kind. I am not going anywhere else!

J Y

I've been getting my glasses from Ace for over 15 years. Its always a great experience. They are super friendly and helpful. Young makes sure the glasses fit properly, Helena has great taste and the interior design is super cute as well!

Jasmine Sung

Highly recommend Ace Optical. Great customer service, and beautiful products!

Andrew Choi

It was such a pleasant experience getting a pair of glasses at Ace Optical. The high quality glasses for very competitive price. The service was awesome. I hope they run their business for long as I wear glasses. Very satisfactory. Highly recommended.

Dennis Oh

Treats you like family and values return customers