Reviews of LENSPRO EYE CARE (Optics Shop)

UV LED Light Sources

I shopped around for eye glasses and just by chance I stopped at this clinic in Burlington, ON. I met Sapna Shah, who had a very nice personally and not pushy at all. She knew what she was talking about. Their prices were amazing and she did exactly what she said she was going to do which is hard to find these days. I highly recommend her and her services to anyone and I am a difficult person to impress. Cheers! David

Fruvio Ravolahy

I personally discovered this place on Google with the rating. I didn't pay attention to distance that I had to do from my place but it really didn't matter as I was not disappointed by the services. Staff is really friendly, helpful and professional. In short, this place deserves a 5 stars rating and I highly recommend it.

paul majerski

Best glasses shopping experience, got the prescription quick and painless and my glasses were ready in a week. Best of all, no mistakes on the lenses and price was fair for the two pairs.

Burlington Cell Phone Repairs inc Bcprepairs

Wonderful experiences each time i visit. Staff is very friendly and they will not force you to buy anything, they listen to the customer requirements and act accordingly. lots of collection to choose from and all the brands you are looking for. Highly recommended.

Dhairya Patel

outstanding service!

Nazar Ajeely

Great Service, highly recommended, Dr. Tukmachy was very nice & knowledgable. Very informative and helpful.

Patricia Padilla

I was there for the first time today. The owner went over a couple options with me. She was extremely friendly, honest and knowledgeable. They have very nice frames for all kind of budgets . Very happy with my experience.

Rahaf Altahan

Their eye test was so accurate, done by a very professional ophthalmologist. They have a beautiful and big collection of eyeglasses that are of different brands Their service was really good ????????

Astha Bathia

- great customer service - great collection of frames - highly recommend this place!

Doug Murray

Very professional, knowledgable friendly staff. Sapno provides exceptional service at a very reasonable price. I have purchased my eyeglasses and prescription sunglasses from here and have been extremely pleased with the product and service levels. I am very particular and fussy in what I want. Sapno came through on both levels. So much so, I have recommended them to others and they share the same feelings and thank me for referring them.

Karl Pfaff

Very helpful and friendly, very satisfied with services!

Hailey Michelle

The owner, Sapna, is very charismatic and very friendly. She got me in on short notice (on a Sunday) and has my glasses ready for pick up the following morning. She gave me an amazing deal on a second pair as well! Very friendly and outgoing location. Will definitely be using them again! Speedy service, good pricing, and overall terrific employees.

Vishal Monapara

Great customer service, they help me to get best pair for me. Huge collection of sunglasses and prescription glasses. I recommend this store, visit and get your sunglasses for summer ☀️.

Gaurav Kanda

Wonderful experience at vision optics. Excellent service, My whole family goes to vision optics for all there eye glasses and sunglasses needs. Just bought these prescription Tom Fords from vision optics and I am loving it.. thank you Sapna for helping me out to find a pair which I loved... HIGHLY RECOMMEND

Luisa Vanegas

I was there on August 13. Excellent customer service. Great selection of frames.

John Tirone

Great place to take the kids for their first pair of glasses. I'm also very happy with my prescription safety glasses for work.

Jayne Miller

I saw a sign "Two pair for $199" and decided to stop in and see what they're all about. I left with 2 pairs of glasses AND a pair of polarized sunglasses! Sapna and her team are very friendly and professional. Sapna definitely knows her stuff and takes a genuine interest in her clients! Being on a tight budget they steered me in the best direction and I was still able to get ALL that I needed while learning about options for the future. I will definitely be going back and have already recommended Vision Optics to friends and co-workers.

Melissa Lewandowski

Vision Express was fantastic. I have never worn glasses before, and the whole team at Vision Express made is a really fast and pleasant experience. From checking my eyes to helping me select the right frames and lenses, the team at Vision Express was wonderful. They were very responsive both on the phone and via email, and really lovely to deal with in person. I would highly recommend them!

Michael T

Very helpful and friendly staff. Great selection.

Pratiksha Bathia

Great customer service...good collection of frames..happy to have eye exam and glasses here..

Maria Sanabria

they have the best customer service and the variety of frames is excellent as well as the prices

Denise Bolukbas

Very helpful staff. Good customer relations. They understand what you need. Better to get an appointment rather than walk-in.

Bello Cavallo

I am Extremely Happy with my New Dolce Gabbana Prescription Glasses. Thank You For All Your Help Sapna and Providing Excellent Customer Service with a Wonderful Smile. Thanks Again Tony

JOHN MCINTYRE

Friendly staff who were extremely helpful. Lot’s to choose from, highly recommend.

Harry Singh

Great service, excellent value!!! honest and a large selection of eye wear.

Dave Millar

Sapna is awesome. My entire family goes to get all of our glasses.

PRANAV SHAH

Fantastic frames at most competitive price and best customer service experience. Family friendly and owner knows multiple languages. Awesome - keep it up! My entire family of 6 goes here for prescription glasses. And if needed they can deliver across Ontario! Famous brand names Maui Jim, Armani, Prada, Burberry and my favs Classic RayBans!!!

Manjit Kaur

Highly recommend Vision Optics. Sapna Shah's knowledge about frames and sunglasses are remarkable. They have so much variety of Frames and sunglass for adults and kids. Always get impressed with their knowledge and customer service. They deal with all insurance companies. And the best part they have Doctor on location. Keep it up your good work !

Tim O'Connor

I recently went for an eyexam and new glasses. The Dr was very friendly and did a thorough exam. The staff who helped me pick out glasses were very knowledgeable and kind, making it easy to chose the right glasses for me. I would definitely recommend Vision Optics to anyone in need of Eyewear or an exam.

Melida Monsalve

Extremely recommend optic! Beautiful variety of frames, great deals and fantastic/quick service. I'm super happy with my new glasses thank you!!

Minou Partap

Amazing customer service!! She was so nice and helpful!! Will recommend everyone to come here for a great variety and caring customer service!

Dominique Descoeurs

Quick & easy service! Sapna is super helpful. I always get my contacts here.

Bilja Lakicevic

Great service!!!

Mausam patel

Got tree pairs of glasses. One prescription glasses, one prescription sun glasses and one regular sun glasses. Awesome service. Perfect size. Even worked very well in order to cover work benefits. Definitely going back. Loved the service ????????????????

Vera Radoman

Knowledgeable and friendly staff. My glasses were ready quickly!!! Highly recommend!!!!

Rohan Amin

The owner Sapna: is very helpful and friendly. Amazing customer service! would highly recommend to my network.

Félix Canelón

Excellent customer service and honest suggestions. Highly recommended!

Pooja Janmeja

The best, smoothest and the most professional experience. If you have insurance it’s the smoothest and if you don’t - they offer you such affordable prices and discounts! Nice styles and varieties for all ages and extremely professional and thorough doctors! The manager is awesome and pleasant ! The DRs are very good without over selling or requesting for multiple prescription glasses. I would highly recommend this store.

Shweta Prajapati

Wonderful experience at Vision Optics . Excellent customer service !!

Alison Greaves

Wonderful experience at Vision Optics today. First time having an eye exam, the staff were all extremely friendly and knowledgeable. Many frame options to choose from, great selection and great prices. I really appreciated the staff taking the time to assist me with choosing the right frames. Very satisfied with the overall experience!

William Hannah

Sapna is an excellent optician with a wealth of knowledge. She has a great selection of frames and helps you find the perfect pair of glasses. I’m extremely pleased with the fit and couldn’t be happier!

Haris Parvaiz

They have a huge collection of good quality designer frames. Their team is extremely knowledgeable and they work patiently with you through the selection process. Their optician Sapna Shah is one of the best I have dealt with. She is a perfectionist and she personally handled the QC of my prescription. You can take the brand name and number for the frame you like anywhere in the world and she will try her best to get it for you!

Sebastian -

Sapna is awesome! Made sure I was completely happy with my lenses and wouldn't settle for anything less. Great experience. Highly recommend!

iangoodman1

Recently purchased new lenses for my glasses.While we had a couple of small issues (not the fault of Vision Optics), Sapna and staff were extremely helpful. I strongly recommend them, and will continue to deal with them in the future.

abhiruchi singh

Our family recently been at Lenspro for our eyeglasses. Sapna and her team were amazing and very professional . Sapna was patient, accommodating and very cooperative. We are very much satisfied with their service. Already started to recommend them .

Madhavee Daptardar

Great experience with Vision Optics. We got 3 pairs of glasses for kids n myself. Excellent selection of frames for a wide age group. Sapna gave excellent customer service and provided suggestions for each of our needs, she is very knowledgeable. Very happy with the price, the quality of the glasses and the service. Thank you Sapna & Vision Optics..

Marco Brasil

We had a great experience through Vision Optics! The staff was friendly and professional, abiding by covid protocols. They were able to make great recommendations to my wife and I for glasses, billed my insurance directly, and got us our glasses in under a week. It was a very stress-free process! They even gave my a little surprise for picking up our glasses on my birthday! We would definitely return here.

Nicholas Verrecchia

My wife and I recently went to Vision Express both in the need of new glasses. We were met by Sapna who was very knowledgeable and willing to help with all of our questions. Great deals and great service! We will be recommending Sapna to others and will go back to her for our future eye wear needs.

Rashmikant Patel

They have Huge collection of designer frames very good customer service I will definitely recommend this place

James H

Fantastic service. They are professional, patient, knowledgeable and accommodating. They have a healthy selection of frames that will suit your style and accommodate your budget.

Corey Page

Great service, excellent value!!! Very friendly, honest and a large selection of eye wear. Bought reading glasses and had my Ray Ban sunglasses lenses replaced which I was told by another store wasn't possible and I would to buy a new pair.

Adrienna Radman

I will never go back to vision Express.. My experience was mortified! Got contacts...couldn't get them out went in this woman looking through the lens telling me they're not in there! Took her word for it after all she's the "PROFESSIONALS "!! Not so one contract came out 3 days later one came out 8 days later! UNBELIEVABLE Lady learn your job!

Tony Curti

Beautiful Selection of Stylish Glasses. Excellent Customer Service. Thanks Again Sapna, I"m really enjoying my new Dolce Gabbana Prescription Eyewear Glasses ...

Laura Dean

I heard about this place through a Groupon I purchased. From the time I called to book my appointment, to the time of picking up my glasses - I had nothing but positive experiences. Everyone was so nice and accommodating! And I never felt pressured into buying anything. I highly recommend this place - I will definitely be back.

ved patel

Really nice and amazing customer service. Very friendly staff as well. Loved shopping at Vision Optics.

Marissa Morgan

Wonderful experience! I saw the in-store optometrist, who was lovely. The optician working in the store was wonderful. She was friendly, helpful and very knowledgeable. My glasses were ready for pick up within a week and are excellent quality and fit very well. I will definitely be returning for future glasses purchases.

Cindy V.

Great optometrist, very welcoming and friendly. They have a large selection of frames to choose from and offer amazing customer service. If you’re looking for an optometrist, this is the place to go.

Aliya Khawari

I have had glasses made at here at the Burlington store on Walkers Line. It’s been a pleasure dealing with the Burlington store and the owner - Sapna was simply awesome. Professional, friendly, service oriented and when I returned for service and adjustments months later after getting the glasses, she did it with a smile, efficiently and without charge. Highly recommended and very content.

Karen Tarpos

Excellent customer service! Sapna and the team at are extremely helpful and wonderful to deal with. I highly recommend or all your vision needs.

Tony Mota

Awesome place to visit when purchasing ne eyewear....start to finish so nice and efficient, delivers as promised

Simranjit Parhar

Vision Optics is the best place to get your glasses from. They have amazing prices and the best selection of frames. The staff is wonderful, welcoming, and provide exceptional service. I'm very happy with my glasses

Al Saunders

Outstanding service. As a TTC employee, they were to connect to my insurance company with ease. No issues. My go too eye specialist. Thank's Sapna Shah!

Kathy Stadelman

Very professional, kind and helpful business. Sapna was able to provide a friendly COVID safe experience, helping pick out new frames for me. A great selection to chose from and the turnaround time was very speedy too. I’ve found a new place to find the perfect frames!

Linda Bond

It is with great pleasure I write a review for Sapna. Great selection of eyewear. Sapna is friendly, professional and extremely helpful in choosing the perfect glasses. I will continue to make this my number 1 choice for eyewear. Thank you!

Dave Churey

Great experience! Sapna was a great help finding the perfect glasses for my face. She took care of my benefits reimbursement and had me all set up within an hour. Sapna brings customer service to the highest level. She was knowledgeable and really cared about the health of my eyes. I am now a loyal Vision Express client, so happy I came upon this place!

Soha Elsebai

Excellent service! Sapna was very helpful and accommodating. She understood that I needed my new glasses real quick and did her best to help me. She noticed my eyes are dry and itchy and suggested eye drops that actually work. Very happy with the variety of frames, the attentive service and the overall experience.

Keval Monapara

Awesome customer service and doctor is also wealth of knowledge. Great collection of quality glasses and goggles. I recommend this place to get nice glasses.

Francoise Batamuliza

This place is wonderful, I highly recommend. Great customer service, they're very knowledgeable,kind and helpful. The optometrist is amazing,

Sandy Vo

A great optometrist and store. I’ve been going since they opened and I really am pleased with the services I received. Highly recommend this place to anyone looking for a reliable optometrist.

VelvetEuler

I had a great experience shopping for glasses here with a great selection to choose from. The customer service is excellent. I would recommend anyone to come here to buy prescription glasses.

Sean Copper

I had very good experience at this store. I had come looking for sunglasses on Saturday evening, the gentleman at the reception was very helpful and professional. Highly recommend this store for good range of sunglasses, eyewear, and polite and courteous staff. Keep it up guys, see you again.

Navi Kang

Excellent customer service. Friendly staff and great selection to choose from. Me and my husband visited their location this afternoon and it was an amazing experience. I will highly recommend a visit. ????????????

charanjit singh

I do not recommend to any body she is very rude. very poor service.never stick with promise totaly lie.

serina cobb

It’s was my first time and Sapna was so lovely very attentive and made me feel comfortable. she was amazing with guiding me and showing me options that would look best for my face! Highly recommend!!!!

Amarjit Sohi

Good service and the best deals

Subin Kim

I went for an eye exam after seeing good reviews on Google but I was quite disappointed during my visit. When the optometrist called me to his room, he didn’t even introduce himself and coldly asked me what prescription I am wearing when he was holding the form that already had the information filled out at the front? I mentioned I mainly wear contact lenses but during the whole encounter he was talking prescription numbers in terms of glasses which confused me. I had my contact lens on in the beginning and he said I had 20/20 vision with my contact lens when he checked my eyes with them first. When he checked my eyes without my contact lens, he said my right eye prescription did not change at all but that my left eye worsened by -1.25. I anticipated that my eye prescription may have changed in the last 3 years, but I wanted to compare between two new numbers again to double check for my own. This was because I wasn’t having any issues at all with my vision and I was a bit surprised to see that only my left eye worsened by more than a whole digit, especially when he said my vision was 20/20 with my current contact lens on. It is also not uncommon to feel the need to compare two numbers a few times to confirm the difference. He was annoyed, said “Ma’am, It doesn’t matter to me what prescription you want. I can write your old prescription number if you want.” I said I am not trying to argue with him and that I'd just appreciate if I could compare again to confirm. He sighed, unwillingly allowed me to double check between two numbers again. He pointed to the computer, said this is your prescription (when I can’t even read with my contacts off…) then coldly said to go pick it up at the front. I went to the bathroom to put my contact lenses back on only to have other people in the room already when I haven’t even grabbed my stuff. I felt rushed and dismissed. There was lack of patience, bedside manner, and rapport building. On a separate note, before the eye exam I asked the man at the front whether they will price match. He confidently said they offer the best price in the area (I know this is not true because I had called a few places in the area as I am new in Burlington). He said this will be up to the optometrist, but not only did I not get a chance to ask this, I no longer wanted to give more business after my encounter.

Shilpabahen Patel

Really amazing experience I had shopping at vision optics. The staff was also really friendly and amazing.

Gyllena-Marie Annandsingh

They made it so stress free to purchase glasses! There are a wide variety of frames to choose from, could satisfy any customers needs! Customer service was definitely 5 star. Very warm, welcoming & informative. Very quick service as well! Would definitely recommend to anyone needing prescription or non prescription glasses!!