Reviews of Hakim Optical Burlington - Walkers Line (Optics Shop)

Denise Rodrigues

I’d like to say a huge thank you to the manager, Gurjot Singh for his assistance with my daughter’s eyeglasses. He dealt with us using humour and kindness and went beyond the call of duty in staying open late for us. I would definitely recommend this location over any other. I look forward to seeing him again for our repeat business.

Lori Kelly

Gurjot was so helpful!! I got to the store about 1/2 hour before closing and Gurjot never made me feel rushed. He was extremely helpful and patient as I looked around trying to find the best glasses. His suggestions were so on the mark that I felt he had known me for years. He picked out the perfect styles for me and I can’t wait to get them!! I would highly recommend this location to anyone looking to get new glasses! Ask for Gurjot!!

Jade C

5 stars every time! Will highly recommend this location to others.

Ryan King

Fantastic experience! Staff is the best I've ever had the pleasure to deal with! they're friendly, courteous and very efficient. This is now the only place I will go for any optical needs. RECOMMENDED TO ALL!

G V

Really thankful I decided to come to the store, as my go-to place in London, Ontario was too far to get to at this particular time. Gurjot was particularly helpful, and even found a terrific discount on my purchase! Store has complete selection of frames too. Thanks again!

Suhair Zaiyouna

Excellent service, we were not rushed and great prices. Thank you Gurjot. We'll definitely come again.

Robyn Iwaskiw

I would highly recommend this location. They are professional, smart helpful. Honest. The sales staff I had when I was in remembered me from my phone calls, he was honest when glasses didn't suit me, he also recommended different styles. Would be going back the next time I need new glasses

Dani Karina

Awesome service and frame choices!

Julie Sinclair

The staff at this Hakim are excellent. My 85 year old mother needed glasses and Lina and the eye doctor were very helpful. Lina was very patient and helpful with my mom. I would not hesitate to buy our next pair of glasses here! Thank you!

Duygu Nangir

Great experience with Gurgot. He took really good care of making sure my glasses actually fit. I didn't feel pressured to buy, or didn't feel the elitist feeling with some optical stores. I came to this store, even though I live in Hamilton, because the reviews on Google were amazing, and I would highly recommend ???? ???? ???? ????

Cassie Bittorf

Seriously Disappointing Establishment to do business with. I chose Hakim Walkers Line location to replace my new prescription. I could have gone anywhere. I left my glasses with them for over a week and a half while they were sent away for fitting. I had a great experience dropping my glasses off and was helped by an agent who's home Hakim was the Guelph Line location, who offered me contacts to get me by until my glasses were ready, gave great advice and was very personable. I have however, received terrible service from the team at the Walkers line location though every interaction. Even when I went to pick up my glasses, I was not greeted, thanked, or was shown anything that would resemble a level of giving a care in the world about their customers. I've since dealt with the Hakim Guelph Line location for my needs and do not wish or plan to do business at this location in the future.

vin jul

I have been patronizing Hakim Optical for over 10 years now and find myself coming back to the same branch on Walkers line in Burlington every time. The staff on hand have always proven to be stellar at what they do and this most recent visit reinforced that conviction. I was greeted at the door by Gurjot Singh. Aside from being one of the most pleasant and likeable persons I have ever encountered at Hakims, I found Gurjot to be professional and extremely knowledgeable at his trade. He walked me thru the frame and lens selection seamlessly and before I left the store he confirmed my coverage thru my insurance carrier. I paid zero out of pocket for my two pair of glasses which were ready well within the promised due date. Thank you Gurjot. I highly recommend this store !!!

Raphael

Got contact lenses here. Great service

Luisa Cardoso

I have been a long customer of Hakim. I just purchased 3 pairs of glasses @ the 1900 Walkers Line, Burlington, ON location. it was a pleasure dealing with the Manager, Gurjot Singh. He assisted me with selecting the correct glasses. I appreciated his professionalism and knowledge - He made the selecting of glasses comfortable and relaxing. Gurjot, I thank you and just wanted to make sure your Head Office was aware of how lucky they are to have you Manage the 1900 Walkers Line store (#101) - Thank you - Luisa Cardoso

Roman Kim

Timely, professional and great customer service. My lenses were ordered and received fast. Gentleman inside the store gave spare lenses to cover for duration of order processing and included an extra trial pack. Thanks!

Jeannie Thompson

This was the first time my husband and I ordered glasses from Hakim Optical. Our experience was a 10. Expert advice, no pressure, and an extensive display of styles. Gurjot, the manager was wonderful and we will certainly be repeat customers.

jared Smouter

Have been going here my whole life! Wonderful service and selection! Thank you for helping me with my glasses through the years. Thank you for going above and beyond for me today!

Steve A

Recently updated my prescription and dropped into Hakim Optical . They were very helpful in selecting frames and lens that met my needs at a great price. They were delivered in 7 days. While I was in picking up my pair of sunglasses and new single vision glasses, they also replaced the old nose pads on an existing pair of glasses. Will be buying my next glasses here! Thanks again for the great service.

Jay Watts

I have never bought glasses from hakim optical before, I went in for a few pairs of reading glasses and sunglasses and it was a pleasure dealing with the Manager Gurjot. He assisted me with selecting the glasses. his professionalism and knowledge were very noticeable He made the selecting of glasses very easy comfortable. And when there was a slight issue with one of the pairs he kept following up until he corrected the issue while keeping me in contact

Leslie Conway

Gurjot Singh the Manager of the Walkers Line location was super nice to relate with. Thanks Gurjot!

Jacinta P

I had a pleasant experience at this store; the temples for my mom's glasses had to be replaced. Gurjot was very helpful and sincere in doing the right thing and made sure she was happy with the result. Highly recommend this location!

Linda Gosselin

II have been dealing with this store now for probably coming on a couple of years. Gurjot Singh and his team have exceptional customer service! Being a senior, it is not always easy to find people who are patient and understanding. This team has been all of this and more. Thank you Gurjot again for fixing my frames. You are always so kind and I appreciate your great service. Your store has my business going forward!

Ivana McNamee

What an awesome experience...very helpful...Boxing Day Sale was amazing...

Fernando Martinez

I didn't even get a chance to make it in because of ridiculous store policies. "We only accept cash" for eye examinations. Hope head office knows about this particular franchisee's policy.

PRATIK THAKKAR

Good customer service and very helpful front counter lady siva.

Erla Wilcox

Extra assistance from Gurjot. Very helpful and super friendly. Would recommend dealing with him. Great job!