Reviews of Hope Optical (Optics Shop)

Grant Mcdonald

Hi. My dog got ahold of my glasses and destroyed the frame and scratched my lenses badly. I needed glasses pronto I was trying some of the big companies thinking they would be able to get me glasses right away with no luck. I recently moved to Hope so I tried Hope Optical. Cindy that owns the business was very knowledgeable and she took my broken glasses and somehow found out the prescription and actually had my prescription. Cindy also had the machine to shape lenses for frames I picked out and I had a new pair of glasses in about an hour, amazing!! All of it was done by her professionally and fast. This is the first pair of glasses I have ever received the same day in my 30 years of purchasing. Cindy also does eye testing and was not required for my situation. I walked out of there for under $300 and she has good quality frames and lenses, very fair.If I lived 100 km away, would still go there. I 100% recommend Hope Optical.

John Roy

Cindy is awesome with service and care. I bought my first pair of glasses from Cindy and a few years down the road lost one of the lenses she was able to pull my file and was able to replace them. Thanks Cindy nice to see properly again. You have my business for life

steve kelly

got a glasses here one arm won,t spring back correctly was told they are supposed to do that would not recommend

Rachel Smith

Amazing customer service and reliable, Thank you Cyndi for handling every need I had.

Ailsa Andrews

Was very pleased ....service , care to attention Excellent! Will be a regular here !

Heather Carrigan

Cindy you are Awsome. I can see. I would definitely recommend going here. Great customer service. Above and beyond anything expected. Thank you.

K C

Came in today to get my glasses adjusted and Cindy was so professional and helpful. High attention to detail, honest advice, and very personable! Thanks again Cindy!

Glen Ishikawa

Cindy at Hope Optical could easily put on a Master Class for Customer Service. I was told I needed new glasses. Instead of just selling me a new pair, she gave a recommendation that lead to a proper diagnosis and positive prognosis. Now I don't need new glasses! As a kudos to Cindy, I plan on buying some from Hope Opiical anyway!

Sherri Henderson /Wood

Extremely friendly staff, very helpful, and reasonably priced. Good selection of frames recommended my family to make Cindy their "go to" eye gal.

George Kirkpatrick

I can recommend Hope Optical for both its informative and really great service and for its prompt response to any inquiry. Plus it’s amazing follow up program.Being legally blind Cindy made what could have been a difficult thing amazingly easy .