We have the opinions of people like you who used the services and products of Kanda Optical Ray Lawson (Optics Shop) in Brampton (Canada).
To this day this firm gets a rating of 4.6 out of 5 and that score has been calculated on 127 reviews.
As you can see it has an average rating is practically the best one, and it's founded on a very high number of opinions, so we can be quite sure that the score is very reliable. If there are many people who bothered to value when they've done well with the service, it works.
As you know, we don't usually stop to set tatings when these are good and we usually do it only if we've had a problem or issue...
This Optics Shop is classified in the category of Optician.
Friendly and helpful staff. Great collection of glasses. We will visit again.
Kiran and Varinder were so sweet and helped me choose the best frames. For a while, I had some trouble with my vision, Dr. Shah was very informative and helpful throughout the eye exam and spent some time giving me a good prescription for contacts. HIGHLY recommend everyone to give Kanda Optical a visit!!!
Amazing experience!! The owner is super helpful. She tries to help you stay within your price range but get a good style!
My New glasses place! Neha’s customer service is above and beyond. She made our first experience amazing. My family was going to another optical for years and have not regretted moving over to Kanda. It’s great they do direct billing with certain insurance companies and they work within your budget. Their stock of designer eye wear and sunglasses are awesome and very trendy. Everyone was very friendly and helpful. They also have an optometrist that comes in so you can have your eye prescription checked. One stop shop! Go and ask for Neha and she will take care of you :) Note: it does get busy on the weekends especially Sunday so going mid week during the day is better if you want to Avoid the crowds. Loving our new glasses just in time for spring!!
Not sure where all the good reviews are coming from. As one reviewer mention, the guy at the counter is very rude. Customer service is very lacking, they just want to seal the deal and get you out. I have been to others stores like Lens Crafter, and Hakim, where staff are more knowledgeable and really take the time to address your needs.
I have some issue with my glasses and they fixed ,very friendly service
I have been a customer for the past 10 years, great customer service. The staff is friendly and professional. They go above and beyond to meet your vision needs.
My brother and I have been visiting here for almost 10 years and have had a really great experience across the board i.e. eye exams, optimized service, and super important quality products for reasonable prices. The experience is consistent across the board...all thanks to everyone working there ????
Nice place with good staff especially Neha!
Good collection of frames and sunglasses. Was able to negotiate a small discount but was expecting more. After all, a pair of shades costs them like $5. Seriously!!!
Neha is amazing at customer service. She is very quick and knowledgeable.
Good product and nice staff
The Brampton location specifically has terrible customer service (Raw Lawson Chandni Chowk plaza). I don’t recommend coming here and wasting your money!
Good Experience
I had very good experience at this location. Staff is very nice and polite and have a great knowledge of the products. Also, great collection of glasses and I am very much satisfied with their service. I highly recommend Kanda Optical at Ray Lawson.
Prices are horrible and staff is very rude...the guy who works there don’t know how to talk once u compare price with any other store he got upset and talk in very rude tone. His price is almost double then what it should be.... Beware to go to this place a complete rip offf....and no customer service skills...I regret to even give them one star. The owner should teach the young boy working there how to talk to customers...he jumped in the conversation while I was dealing with the lady working there.
Best and very fast service. Specially thanks to Varinder Aulakh for helping us.
This Kanda Optical location always has phenomenal service. I had the pleasure of buying my contacts from Neha and Varinder. They were very helpful, kind and welcoming. I have been coming to this location for years and it is always exceptional. Dr. Shah is attentive and friendly. He was the one who suggested that I should get contacts, which was a great decision. Overall, this is my go-to place for eyewear and I definitely recommend this location to everyone.
Awesome place to get new shades. Lots of variety. Staff is very helpful
Neha was amazing! Helped pick the perfect frames!
Have been going there since last 3 years. Very helpful and understanding staff and management. Will guide and help you as per your requirement.
Poor customer service. I went for the eye test and told them I want to go through insurance. Initially they said yes, once I got my eye test they told me to pay the whole fee upfront and they knew I have insurance and they were overpricing the prescribed glasses ????. NEVER COMING BACK HERE????
Best customer service in the town. The staff is very polite and friendly. They will do their best to help you. I 100% recommend them.
Kiran and Varinder provided me best customer service. They helped me in finding good frames and also provided pretty good discount.
It was really great experience. Specially one lady is working there (I think Kiranji), she was really helping to find out suitable glasses. I really recommend to go there. Thankyou
It was really great experience at Kanda Optical. Kiran and Neha were really kind and helpful in finding me the best pair of glasses available. The service provided by both of them was excellent. Totally recommendable place.
I definitely recommend kanda optical great price great frame VARINDER AULAKH. She is the best she saved me good money and great customer service thank you varinder. U r the best
I have a wonderful experience at this location of kanda opticals. Staff is so helpful and generous. Both Neha and Varinder are so kind to customers and do their work properly and on time.
Very nice customer service,nd rates are very affordable .Thanks to Gagan for making my first visit worth. I would suggest everyone to visit .You will not be disappointed.
Amazing service and staff very helpful and accommodating to your needs
The friendliest staff, I was there to buy a pair of glasses for my daughter, I was really anxious but Varinder really calmed me down and provide me the best help. Would definitely recommend to go here
Really great experience. Really like the hospitality and customer service of the store. Neha and Kiran both gave excellent and smart service. They helped to choose the right and convenient pair of glasses for me. I will trust to get the service again from them.
We had very good experience. Kiran and Varinder were very helpful and cooperative. We really like their service.
Awesome customer service.....love the selection they have ....will recommend for sure
Me and my staff have been going to this store for about 2-3 Years. The Employees there always go above and beyond our expectations. I have sent numerous elders from my family and they also love the fact the professionalism and patience of the employees. Highly recommended!
I got few PRESCRIPTION sunglasses here and they assured me that these are UV protection but when I tested these, they are not. I asked them to test in front of me, they said that they don't have testing device. They try to explain like a roadside sellers that don't worry about this. Totally unprofessional people.only good to buy readymade sunglasses, Not trustworthy if you need PRESCRIPTION plus SUNGLASSES in single frame.
The entire staff is a delight; helpful, accommodating and so easy to work with!
Too pricey
Good staff and service Really big collection of frames and affordable prices Highly recommend this location.
I always have a great experience at this Kanda Optical. From when you first walk in to a super clean and inviting environment, to the speedy service and eye exams, and the great selection of glasses - your one stop shop for all things vision. The staff is super professional and attentive, Varinder helped me pick out some great sunglasses today. I will definitely be a return client.
Very freindly nature and great service given by varinder and neha.
The Best Kanda Optical location is Ray Lawson, have been visiting this location because of Sarim,Varinder, that are highly customer focused. Happy repeat customer since 10years.
Kanda optical Raylawson location is the best . Varinder is so friendly & has extensive knowledge about the products.!! I would recommend everyone this location.! Wish you best luck & once again Varinder is an asset to the organization.!
Kiran provided me with great customer service.She greeted me well and helped me find good frame for myself. I would recommend coming to the store and ask for her.
Great store with vast collection and good price! Taking very good precautions during covid by not only wearing masks and allowing very limited people by appointment but also by sanitizing every eyewear after trial. Would like to especially thank Varinder ji and Kiran for helping me and my wife with our glasses selection along-with giving a great price :) Really happy with the purchase and wil go again to this store :)
Sarim is a wonderful sales person. I am very happy in dealing with him. He is the best glasses sales person I have ever seen.
Excellet service i had recently broken my glasses and needed something quick the gentleman was able to get me a new pair within an hour!!. Very pleased with the price and selection of frames.
I have wonderful experience at tjis location..Excellent customer service..kiran provided me good customer service.
Very accommodating pricing and service. Would definitely say its more professional than other optical store I have been to.
Went in for eye checkup few days back staff was very friendly and gave the right advise.
I had very good experience at this location. Staff( Anju, Neha and Varinder) is very nice and polite and have a great knowledge of the products. Also great collection of glasses and I am very much satisfied with their service. I highly recommend Kanda Optical at Ray Lawson location.
Best place to buy glasses in Brampton..glasses prices are reasonable..the salesperson kiran and varinder are amazing
I've been going to this location ever since it opened. Very friendly and cheerful staff especially Neha and Varindra. Every time I purchase new glasses I leave the store with a big smile on my face.
Neha was the only reason that I carried forward with my purchase of glasses. She was so informative and knew exactly what she was talking about. Her manners and respectful attitude towards her customers were kept in mind. Had a bit of an irritating conversation with one of the main employees there but after speaking to Neha I felt much better. There needs to be employees just like her that actually put customer service first in these kinds of businesses especially in the Indian community.
Very friendly staff and helpful.. specially the girl over there. She was very polite and gave me the best deal today. ????
Best experience ever! I made sure to make appointments for my entire family before leaving, and will be recommending them to my friends and coworkers! The staff is super knowledgeable and it shows. The wait was minimal and pleasant in their waiting area and the Dr. made me feel as if I was his only patient...I felt he truly cared about my concerns and made sure I understood everything he told me. I honestly can't say enough about this place, from start to finish it was just a great experience. I just picked up my glasses and I am in love with them...Best glasses I've had in a very long time. This place deserves to be recognized!!!
Good overall experience. Neha at the front desk was pretty helpful.
Excellent service. Varinder helped me to find right glasses for me. Recommend this place.
Myself and my 3 children had eye exams all at the same time and the staff here did a marvellous job getting us all done in a timely manor. They took one after the other to the next thing and it flowed so smoothly. I was very impressed at how organized they were. All the staff was so kind and patient with my kids.
Good selection of quality frames/sunglasses at competitive prices. Amazing customer service. Recently purchased new frame with prescription lenses, a week later went back to change the frame as I didn’t like the purchased one after wearing them without mask, the whole experience was hassle free and very accommodating. Staff is extremely friendly and helpful, even my 8 year old enjoyed selecting her frames with them.
Please make sure to clear any outstanding balance with janda opticals because they tell u that u can adjust your money on next visit but then ask you weird questions and suggest u should have cleared it last time.
Love my experience at Kanda Optical. Super friendly staff. Varinder Aulakh is really friendly and excellent in her service. Definitely coming back.
Neha and her team are true professionals! They are customer-oriented, patient, and very knowledgable. They know how to appropriately deal with their customers to satisfy their needs. I would definitely recommend getting any kind of glasses from them as they will not disappoint! This was one of the best experiences I have had at an optical store.
Dealing with them for more than 2 years now....Quite helpful. Would surely recommend..Neha has been very helpful in all our interactions...
Very pleasant staff, had an amazing experience purchasing my glasses from Kanda Optical.
By far the best optical store I've been to...not to mention they are so customer oriented...took their time to find glasses that fit perfect with my face. Neha and her team are ultimate professionals! I highly recommend this store for your eyeglass needs.
Neha, Kiran, and the whole staff was very helpful for our needs. They provided all their time and effort towards my family and gave us a proper service. The staff is very knowledgable and thoughtful towards their costumers. Not to mention the amazing variety of glasses they have in their store that satisfied our needs and wants! I will definitely recommend this place to friends and family!
Great collection ... staff is very helpful
Plenty of designer frames and excellent customer service !
It is such a nice to vist over there ...
Great service provide by staff members, owner is so polite and helpful, highly recommend to everyone
Wonderful service from Varinder and Gurpreet. The staff are very patient and are very knowledgeable. They provide a great service overall. They explain clearly and work well with the customers. Good deals as well. Will definitely recommend to others and we will go back to them for future needs.
I’m very pleased with my shopping experience! I had the freedom to try on as many pairs of frames needed to make a decision & I never felt rushed. Also the prices were affordable!
Excellent service by Anju at Ray Lawson location. Very polite and accommodating with kids. Keep up the great work.
Great customer service. Friendly staff. Varinder Aulakh is super friendly.
good service
Great service and employees. They are welcoming and professional!
The best optical shop in the area!! I've personally been going here since 8yrs. Neha is honestly the best. She's always there for her clients and is very helpful and knowledgeable in what she does. Friendly staff, great family business. I most definitely recommend them for all your optical needs.
Great customer service and great design i deal with varinder aulakh she provide a great customer service and help me alot to find better design thank you varinder aulakh I definitely recommend kanda optical
great customer service...kiran ,varinder,neha provided me good customer service.
Excellent service by varinder aulakh ..
Overpricing now a days.. Not helpful and divert you(went for nosepads, lol) when you go to them post first pair of prescription glasses if there are issues. Thats just not right care of customers
Great service.
The best ever service in town and have been dealing with this location for the last 8 years and Ms. Varinder is the best! She is always forth coming when it comes to help& advice.Thank you very much and keep up the good work!
Great staff and very big selection of glasses, one of the largest i have seen in a while. Went in for a repair and ended up buying 2 pairs of glasses from sarim, couldn't have asked for a better experience. keep up the good work!!
Excellent Customer experience ..... Kiran served us with great enthusiasm and kindness
Brilliant service! Girl at the front and Dr.Shah both are amazing. So polite and provides best customer service. Highly recommended.....
I was in the market for premium and lightweight frame. I tried many places but wasn't able to find what I was looking for. Finally, I visited Kanda Optical, and NEHA helped me to find one of the best frame for myself till date. VARINDER is very friendly and welcoming, and she helped me to file a claim. Customer service at its best. At one time, I got confused to choose which one because of great collection. I will suggest to visit once and you will not be dissappointed.
I visited the store to get my glasses fixed and was helped by Varinder. Varinder was very helpful and informative and provided the best customer service.
Very friendly staff who know their stuff when It comes to glasses. They helped me pick out a pair of glasses accordingly to my face shape, I couldn't be happier. Thank you Sarim
Super friendly staff. Varinder Aulakh helped me in choosing perfect glasses and gave me really good price. definitely going back.
We had the top-notch top of world Service at Kanda Optical @ Ray Lawson Branch. All the staff was best but Neha Sandhu was Amazing. Neha Sandhu not only explained very patiently but also suggested options, went above and beyond with her service. I really wish Air India, should call Neha Sandhu to train their Employees on "How to Wow your Clients". Thanks, Neha, we really enjoyed and got the best service at Kanda Optical. Kanda Optical is really blessed to have you with them. Thanks, Neha Sandhu. Murali
Friendly service..I always got my prescription glasses from her.i love the collection carry for glasses... highly recommended
great customer service
Been going to my local optical store for the past 4 years, after having a bad experience I decided to come into Kanda Optical. I was greeted with a very friendly smile which made me feel like I was in the right place. they also had a doctor on site which made my buying process very easy. I know where I will be buying my glasses from now on.
Ive been looking for a particular pair of Dita glasses, wasn't able to locate them because they were impossible to get always sold out. I was referred by a family member who's been shopping here for a few years and told me to ask if they can get me the glasses. After dealing with Sarim, he was able to get me exactly what I was looking for, I ended up buying two pairs when I only needed one.
Best location . Varinder was nice and polite and have a great knowledge of the products. They have a great collection of glasses and I m really satisfied of the frame I got from them
I recommend kanda optical. They provide better customer service and better designs