Reviews of Osmond Optical (Optics Shop)

Prisma

Great modern and classic selection with a range of pricing including the affordable pair I got for $150 (frames). Very nice interior, amazing staff. Osmond is very kind and worked with my needs of wanting a variation for the tortoise shell pattern - he special ordered another pair of the same color for me to pick my favorite pattern as each pair is unique. Offers Zeiss optical lenses as an upgrade, only $50 more than their base company - I am very happy with my experience and highly recommend.

J. C.

Only been there once, lens fell off within a month, couldn't fix it, I had to use some cra-gl to fix it myself.

Jessica C.

I have been going to Osmond optical the past few years as they are my go-to place for my optical as well as sunglasses. They are very genuine, friendly, and most importantly they offer very professional advice. I never feel pressured into purchasing expensive eyewear products and they always offer the best advice in terms of styles that fit my profile. I may have recently moved further away from their store however I will continue going to them for all of my eye care needs.

R C

Went there on recommendation from a friend. Probably the most trendy stop for glasses in GTA. I got a pair of mYTH sunglasses which you wouldnt find anywhere else. Super friendly staff. I picked it up the other day and they also fixed two pairs of my old glasses. A+++

Serena

attempted contacts at costco for 3 hours (one hour but on 3 different days) with costco people helping out and still could not get them in. Went to osmond optical and I got it in both eyes under 1 minute each. Super knowledgeable and nice people.

Joanne L

My go-to optical store for the last 10 years! They have a wide selection of eyeglasses and sunglasses. They’re very professional and always provide great customer service by helping me to find a pair that fits my prescription and style. Highly recommended!

Outdoor Fishing Adventures

Very rude employees, very inpatient and disrespectful when you ask them questions.

wei luo

This is the best optical place I've been! I bought three sun glasses there and they all in super good quality and reasonable price! Highly recommended!

Muzen Zurar

Amazing Experience. Great Customer Service. I have been going there now for 6 years and they always seem to impress. Lots of brand names and choices to select from and love how they are now booking appointments and keeping customers safe during these times.

Justin Yu Jiang

Purchased a pair of Gucci sunglasses and the black paint on the frame just starts falling/ fade off.

Ro S

Osmond has been great in responding to email correspondence no matter the time of the day. Customer service has been top notch, and staff is super helpful. This was my first dealing Osmond Optical and I will definitely shop here again.

Sally Kim

We were helped by Judy and she was very friendly, informative and overall really helpful. They also have aareally great selectionso of trendy eyewear. Overall wonderful customer experience and I would come back again! Thanks Judy! :)

Yenny Gunadi

The customer service is very good! All the employees and the owner is very kind and helpful, like Judy and Carmen who helped us.

K W

The service is amazing! They can always find the best fit for my need with patience, even when I ask for many things. The price is very reasonable and affordable too. Great quality for the glasses. I will definitely go back for more glasses.

Moe al sho

The best costumer Servies...they are really professional

Ping Hsu

Very pleased with their service. Both owner and employees pay close attention to details on customers needs and what’s best for their customers. Highly recommended!

stella li

Thanks for all of you! It’s surprised that they provide a fantastic service to fix my glasses for free, even my glasses isn’t purchased by them. Also, staffs are very nice ! Good business starts from good service! They did it!

Hugh T

Love the glasses selection here. Osmond and the staffs are always helpful and friendly.

Sisi

BEST optical in the GTA! The frames are all super trendy and the employees are extremely helpful and friendly!!!

Wenjian Wang

great quality for the glasses and great customer service, highly recommend to everyone

Celena Liu

Osmond Optical has great customer service and are very accomodating.

Youliang Yang

Great service, great price!

Terry “Terry” Wang

Excellent service, great attitude, went here to fix my glasses with a missing screw, they didn’t charge for it, would highly recommend this place

Luk Vincent

Great services! Love the customer services!!